Viveo

Analyst

• Perform monthly cost and inventory closings;
• Execute accounting reconciliations for inventory, WIP (work in progress), finished goods and COGS (Cost of Goods Sold);
• Determine average costs and absorption costing;
• Prepare margin, profitability and cost-variance analyses;
• Manage inventories and perform related adjustments;
• Monitor third-party/outsourced manufacturing processes;
• Control and track Production Orders;
• Review fiscal and accounting configurations in the ERP;
• Support internal and external audits;
• Develop KPIs, reports and automations to support management;
• Work in partnership with Tax, Accounting, Manufacturing/Industrial, Supply Chain and Controllership teams.

Senior Cost Analyst

• Assist with the monthly closing of costs and inventories;
• Perform basic stock and COGS (Cost of Goods Sold) reconciliations;
• Support analyses of cost variances and inventory movements;
• Verify invoices related to inventories;
• Monitor physical inventories and assist in resolving discrepancies;
• Prepare operational and management reports for the Cost department;
• Support internal and external audits by providing documentation and evidence;
• Assist in the standardization of processes and internal controls;
• Provide support to the Tax, Accounting and Supply Chain areas on cost-related matters.

Junior Cost Analyst

• Verify incoming and outgoing invoices.
• Analyze and finalize the calculation of indirect taxes at federal, state and municipal levels.
• Reconcile calculated taxes.
• Generate and submit tax reporting (ancillary) obligations.
• File requests for tax compensations/offsets.
• Prepare tax obligations and payment slips/guides for taxes.
• Configure necessary system parameters to ensure correct taxation of incoming and outgoing invoices.
• Monitor legislation and implement changes in the company’s operations.
• Advise other departments on appropriate tax procedures.
• Provide support and resolution in cases of goods seizures.

Tax Analyst (Mid-level)

General

• Generate daily payment guides (GNRE).
• Extract reports to support the department.
• Create purchase requests and contract measurements required by the department, and monitor their entries in the system.
• Perform daily/weekly checks related to incoming and outgoing invoices, following the checklist defined by analysts.
• Register tax parameters for customers, suppliers, and products in the system.
• Issue correction letters, supplementary invoices, outbound shipment records, or other tasks related to issuing tax documents.
• Provide support to internal and external customers regarding the department's requests.

Tax Assistant

• Emissão e escrituração de notas fiscais;
• Elaboração e entrega de obrigações acessórias;
• Conciliação de tributos;
• Acompanhamento e atualização da legislação fiscal e tributária;
• Conferência de impostos e suporte às rotinas fiscais da área.

Analista Fiscal Jr

• Coordinate and execute category-specific product marketing strategies;
• Act strategically to maximize category visibility, drive sales, and strengthen the brand's market position, focusing on meeting customer needs and delivering consistent results;
• Set pricing and market positioning, and monitor performance indicators;
• Track product sales and make necessary adjustments in alignment with the commercial/sales department;
• Plan and implement external and internal promotions and marketing activities;
• Maintain contact with support departments to develop and/or maintain commercial initiatives for products;
• Create and implement category-specific marketing plans aligned with the company's overall objectives to ensure goal attainment;
• Define and manage category KPIs (Key Performance Indicators), focusing on market growth, share and profitability;
• Conduct market analyses to understand trends, consumer behavior, competitors and business opportunities;
• Assess category portfolio optimization, identifying new product launches or improvements;
• Monitor product life cycles and recommend changes to the product mix or promotional activities;
• Hold monthly team meetings to review tasks and KPI performance;
• Assist with other duties inherent to the role/department.

Category Management Coordinator

Manager

• Serve, manage and negotiate with strategic clients in the pharmaceutical and food retail sectors, developing and executing private-label projects with these chains;
• Ensure achievement of sales, margin, profitability and sustainable growth targets for the region;
• Develop and implement commercial strategies and action plans to expand market presence;
• Manage the sales pipeline, ensuring business predictability, monitoring opportunities and defining actions to maximize conversions;
• Develop and strengthen relationships with strategic clients and other business stakeholders;
• Work in partnership with other company departments, promoting alignment between commercial strategies and business objectives;
• Monitor market trends, competitor movements and business opportunities;
• Track and analyze commercial performance indicators (KPIs), proposing actions to enhance results;
• Lead and oversee the execution of strategic projects within the commercial area;
• Ensure execution of commercial strategies, monitoring growth opportunities, market expansion and business strengthening.

Regional Manager – Commercial

Customer Support

• Executar as atividades operacionais da carteira sob sua responsabilidade.
• Atualizar informações nos sistemas corporativos.
• Apoiar cancelamentos, reprogramações e tratativas operacionais.
• Garantir o cumprimento dos procedimentos definidos.
• Apoiar o acompanhamento das pendencias operacionais.
• Acompanhar entregas conforme orientação da área.
• Apoiar follow up junto aos CDs e Transportadoras.
• Registrar ocorrências operacionais.
• Apoiar a resolução das pendencias de entrega.
• Executar os agendamentos conforme procedimentos estabelecidos.
• Apoiar tratativas operacionais de agenda e garantir o correto registro das informações.
• Apoiar o acompanhamento dos pedidos faturados sem coleta.
• Atualizar protocolos e garantir o registro das tratativas.
• Atender clientes internos e externos conforme procedimentos.
• Garantir comunicacao cordial e tempestiva.
• Atualizar controles operacionais.
• Apoiar o acompanhamento dos indicadores, comunicar desvios identificados.
• Participar das iniciativas da are, contribuir com sugestões de melhoria.
• Cumprir os padrões operacionais estabelecidos.

Assistente de Customer Service

Collections

• Perform collections for delinquent customers, negotiating payment terms and conditions;
• Issue payment slips (boletos) and reprints when necessary;
• Monitor the customer portfolio, tracking due dates and overdue accounts;
• Record interactions and negotiations in the system;
• Update customer records;
• Generate collection reports to identify delinquency risks and support corrective actions;
• Support protest procedures and legal actions;
• Work collaboratively with the commercial, finance and legal teams, maintaining an ethical, courteous and respectful approach in customer relations.
• Support credit analysis activities by verifying financial, registration and customer history information, including checks with credit bureaus;
• Serve internal and external customers promptly and efficiently;
• Perform manual releases of advance orders by completing reports for the settlements/clearing team;
• Execute and monitor credit releases in accordance with internal policies, using the company's systems.

Credit and Collections Assistant

• Manage the operational activities for the portfolio of clients and business units under your responsibility.
• Handle cancellations, rescheduling, manual allocation waves and other operational procedures.
• Monitor the entire scheduling and delivery flow.
• Ensure information is updated in corporate systems.
• Monitor operational pending items until completion.
• Track deliveries.
• Perform follow-ups with carriers, distribution centers (DCs) and partner teams.
• Handle delivery incident resolution.
• Support initiatives to reduce delays and recurring incidents.
• Schedule customers according to established rules.
• Monitor critical schedules and act proactively to resolve scheduling conflicts.
• Ensure communication between customers, carriers and operations.
• Monitor invoiced orders without pickup.
• Ensure issue handling within defined SLAs.
• Work together with internal teams to resolve pending issues.
• Act as the focal point for the portfolio under your responsibility.
• Provide information about orders, deliveries and incidents.
• Contribute to a positive customer experience.
• Monitor the area’s operational KPIs and support the development of action plans.
• Identify opportunities to simplify processes and participate in improvement projects.
• Support the standardization of activities.
• Share best practices with the team.

Junior Customer Service Analyst

• Manage the operational aspects of the client portfolio and business units under your responsibility.
• Process cancellations, rescheduling, manual allocation waves and other operational procedures.
• Monitor the full scheduling and delivery workflow.
• Ensure information is updated in corporate systems.
• Monitor operational pending issues until they are resolved.
• Track deliveries.
• Conduct follow-ups with carriers, distribution centers (DCs) and partner areas.
• Manage delivery incidents and related follow-ups.
• Support initiatives to reduce delays and recurrence of issues.
• Schedule customer appointments/deliveries according to established rules.
• Monitor critical schedules and act proactively on scheduling conflicts.
• Ensure communication between customers, carriers and operations.
• Monitor invoiced orders that have not been picked up.
• Ensure issue handling within defined SLAs.
• Work together with internal areas to resolve pending issues.
• Serve as the focal point for the portfolio under your responsibility.
• Provide information about orders, deliveries and incidents.
• Contribute to a positive customer experience.
• Monitor the operational KPIs of the Pillar and support the development of action plans.
• Identify opportunities to simplify processes and participate in improvement projects.
• Support the standardization of activities.
• Share best practices with the team.

Threat Intelligence Specialist

• Monitoring and Automation: Develop, automate, and maintain daily management reports for the business units (BUs), ensuring continuous and accurate visibility of results;
• Executive Presentations: Prepare results materials, translating large volumes of data into concise analyses and actionable insights;
• Compensation and Incentives: Design, model, and calculate sales campaigns and variable compensation, ensuring strong analytical rigor and compliance with business rules;
• Target Planning: Lead the breakdown and stratification of commercial targets across different levels, maintaining strict alignment with the Business Plan (BP);
• Information Governance: Act as the primary validator of the consistency of reported figures, auditing data sources and ensuring the data quality for the area;
• Strategic Analyses: Conduct ad-hoc and on-demand sales studies, tactically supporting the commercial team with agility;
• Continuous Improvement: Map and implement improvements.

Senior Commercial Intelligence Analyst

• Apoio na Gestão de Processos de Importação
• Controle de Documentação
• Comunicação com Fornecedores, Transportadoras e Terceiros
• Acompanhamento de Prazos e Status
• Controle de Custos de Importação
• Suporte na Resolução de Problemas
• Apoio na Melhoria de Processos
• Interface entre Áreas Internas
• Homologação de Novos Fornecedores

Analista de Importação Junior

• Actively participate in corporate projects, such as mergers, insourcing/internalizations, system implementations, regulatory changes and other transformation initiatives, contributing technical analyses, assessing accounting impacts and executing the necessary actions to implement the defined solutions;
• Execute continuous improvement initiatives for accounting processes, identifying opportunities for automation, simplification, standardization and operational efficiency gains;
• Map and review processes, propose improvements and monitor the implementation of defined actions;
• Work together with Information Technology and other business areas in the specification, testing, user acceptance and deployment of system improvements, ensuring adherence to accounting and operational requirements;
• Perform technical and operational analyses related to the area's projects and processes, evaluating impacts, risks, feasibility and the need for adjustments;
• Prepare and maintain documentation, workflows, procedures and support materials, ensuring standardization and dissemination of adopted practices;
• Develop, monitor and analyze performance indicators for the area, providing information for results monitoring and management support.

Senior Accounting Analyst – Projects and Continuous Improvement

• Support in import process management
• Documentation control
• Communication with suppliers, carriers and third parties
• Monitoring deadlines and status
• Control of import costs
• Support in problem resolution
• Support in process improvements
• Interface with internal departments
• Supplier onboarding and approval

Senior Cost Analyst

Junior Cost Analyst

Tax Analyst (Mid-level)

Tax Assistant

Analista Fiscal Jr

Category Management Coordinator

Regional Manager – Commercial

Assistente de Customer Service

Credit and Collections Assistant

Junior Customer Service Analyst

Junior Customer Service Analyst

Senior Commercial Intelligence Analyst

Analista de Importação Junior

Senior Accounting Analyst – Projects and Continuous Improvement

Junior Import Analyst