URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

People Operations

• facilitate the development process of private label product
• support the Designer/Design Director with in-house developments for Free-est product line
• focus around Free-est cut & sew Knits and Free-est Sweaters
• actively participate in helping to design seasonal collections
• sketching, sewing/ mocking/making original ideas for key meetings
• support the team with any design and operational related tasks
• contribute to the creation, development, and execution of own brand product appropriate for Free People Free-est team
• assist in creating product that represents the unique style of the Free-est customer
• assist to the design process including sketching new ideas with the help of procreate or/and Adobe Illustrator programs
• researching new trends and ideas as well as utilizing ai platforms to increase creative research
• maintain an active role in the weekly Design Flow Meetings
• take notes and follow up on all outstanding issues upon aligning with manager
• support seasonal development calendar in partnership with the Free-est design team
• execute specific design development projects as assigned by the Designer/Design Director
• assist in the development and execution of all design packages and participate in all follow-up communication related to each package in partnership with the Design Coordinator & Product Development team
• assist in completing technical sketches for domestic and overseas programs
• manage all sketch updates
• set up spec sheets for all private label product & assist Designers with all developments & communication as needed
• manage development and execution of all design packages and participate in all follow-up communication related to each package in partnership with the Design Coordinator & Product Development team
• communicate fit and construction details to cross-functional partners by managing weekly fit notes recap
• alert Design Coordinator & Product Development team of any major changes made during fit and facilitate follow up conversations when needed
• participate in research and report on industry trend direction, color direction, and fabric innovations that can relate to the Free People target customer
• execute original design ideas through draped & sewn mocks to communicate design’s vision in key meetings when needed
• support Designer/Design Director & collaborate closely with entire Free-est team on innovative presentation layouts for key design meetings

Design Assistant

Trainer

• Provide training for individual or group settings to new hires as well as tenured employees.
• Possess excellent communication skills and ability to explain tasks to others.
• Assist with new hire orientation, onboarding processes, and safety compliance.
• Monitor and report on training, productivity, and accuracy of new hires.
• Ensure new hire, re-training, and cross-training are completed per SOPs and work instructions.
• Deliver PIT certifications and evaluations.
• Uphold a respectful workplace environment while encouraging team collaboration.
• Support all other duties as assigned by operational leadership or as business requires.
• Able to operate department-specific technology to execute and train on job tasks i.e. RF scanners or desktop computers and touchscreens.

Warehouse Trainer

Brand Ambassador

• Bring the Brand to Life
• Create the Energy on the Salesfloor
• Make Shopping Seamless
• Stay Curious + Flexible
• Work as a Team

• Bring the Brand to Life
• Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online
• Create the Energy on the Salesfloor
• Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back
• Make Shopping Seamless
• Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand
• Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between
• Stay Curious + Flexible
• Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun
• Work as a Team
• Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

• Acts as a brand ambassador and reflects the company values
• Partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer
• Involves entire team in selling and visual initiatives that enhance the customer experience
• Encourages employees to build lasting relationships through personalized service
• Takes a forward-thinking approach to customer experience through in-store marketing
• Trains the team on store processes, merchandise placement, and standards
• Participates as the manager-on-duty by driving engagement in each zone
• Supports the Store Manager in recruiting, hiring, and retaining top talent
• Takes an active role in daily operating processes through payroll management
• Manages the visual direction from planning through execution
• Drives an effective shipment and omni process

Assistant Visual Manager

General

• Acts as a brand representative reflective of the company values
• Contributes to the service and selling culture in the store by developing authentic customer connections, offering expert styling advice and providing an individualized experience with product recommendations
• Utilizes technology to provide a frictionless client experience and transact in the moment by upselling or sharing product not available in store; supports associate education, clienteling, and brand focuses through the use of technology
• Inspires team through creativity, outfitting, and shared fate; drives the store by being positive, confident, respectful, and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Partners with leadership team to mentor service and selling strategies to impact individual and monthly goals
• Assists store leaders in maintaining a visually compelling store that is neat, clean and organized; supports weekly store objectives relating to customer service, outfitting, or styling
• Assesses Anthropologie Weddings styling expectations looking for business driving opportunities for the store; takes smart risks with measurable results to maximize sales and impact customer experience
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
• Participates in store communication and fit sessions; facilitates sharing of product knowledge, current trends, and personal styling priorities to inspire the staff and customer
• Provides store and departmental insight related to the customer experience and communicates to Anthropologie Weddings leadership team; participates in district forums when applicable
• Fosters ongoing relationships with clients through outreach and networking, appointment generation, service follow-up, and engagement through store events

Weddings Stylist – Part-Time

• Bring the Brand to Life
• Show up as you—your individuality, creativity, and perspective are what make the UO experience different
• Create the Energy on the Salesfloor
• Engage customers with authentic conversations
• Help maintain a space that feels inspiring, organized, and easy to shop
• Use in-store tech to support customers however they want to shop
• Be open to trying new things, jumping in where needed, and learning as you go
• Support your team, share ideas, and bring good energy.

Product Designer

• Leads a team of Artisans to uphold terrain’s four promises
• Builds genuine, long-lasting relationships through personalized attention
• Understands terrain retail concepts to create a cohesive environment
• Takes initiative to achieve design goals and actively participates in meetings
• Communicates daily with the Design team on client consultations
• Conceptualizes and executes high end event design and residential projects
• Maintains cleanliness and organization of back of house studio areas

Terrain Design Manager

• Acts as a brand representative reflective of the company values;
• drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Maintains Free People’s visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s reship
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Stylist

• Supports the selling, service, and operations of the store
• Acts as a brand ambassador and reflects the company values
• Creates selling initiatives that enhance the customer experience
• Guides the team to prioritize the customer service and styling recommendations
• Participates as the manager-on-duty by driving engagement in each zone
• Sustains daily operating standards by assessing sales forecasting and supporting scheduling and payroll
• Utilizes company tools to analyze business opportunities
• Collaborates with key partners to effectively execute shipment processing
• Leads with an inclusive and people-first philosophy

Assistant Store Manager

• Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
• Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program
• Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics
• Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele
• Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
• Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings
• Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer
• Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business
• Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals
• Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers
• Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage
• Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms
• Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
• Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement

Design Assistant

Warehouse Trainer

Brand Ambassador

Brand Ambassador

Brand Ambassador

Brand Ambassador

Brand Ambassador

Assistant Visual Manager

Weddings Stylist – Part-Time

Brand Ambassador

Brand Ambassador

Terrain Design Manager

Stylist

Assistant Store Manager

Personal Stylist