HR Coordinator

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

URBN HR Coordinator providing Tier 1 employee support, benefits administration, and HR operations. Managing orientation, verifications, compliance processes, and administrative workflows in Philadelphia.

Posted 8/21/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing Tier 1 HR support, managing employee inquiries, and facilitating new hire orientations. Proficient in handling employment verification processes and maintaining confidentiality in HR operations.

Highest-signal resume keywords

HR SupportEmployee VerificationNew Hire Orientation FacilitationMS Word, Excel, Outlook ProficiencyBenefits Administration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HR OperationsEmployment VerificationForm I-9 ProcessingE-VerifyBenefits Inquiry HandlingUnemployment Claims ManagementRemote Work Request ProcessingData TrackingAdministrative SupportProject Assistance

Soft Skills

IntegrityCommunicationCollaborationProblem-SolvingOrganizational Skills

Tools & Technologies

UKGHRISEmail CommunicationSpreadsheet Management

Industry Keywords

HRBenefitsEmployee SupportWellness InitiativesConfidentiality

About the role

Key responsibilities & impact

Provide Tier 1 HR support and serve as a first point of contact across HR areas including Benefits and HR Operations
Support incoming, active, and past employees by addressing inquiries and escalating when necessary
Facilitate the weekly New Hire Orientation program, coordinating logistics and communications and tracking attendance
Respond to unemployment claims, appeals, and hearing requests
Handle employment verification requests, including subpoenas for records
Support Form I-9 and E-Verify processes, monitor completion status, and help resolve issues such as SSN corrections
Handle benefit verifications and general benefits inquiries via email, cases, and phone
Support the automated employee verification process
Coordinate wellness events and initiatives
Process remote work requests and maintain the remote work tracking spreadsheet
Manage HR inboxes, sort Department mail, and answer general HR questions
Assist with faxing, scanning, mailing, and other administrative tasks
Assist with ad hoc projects and assigned tasks
Collaborate with HR teams and cross-functional partners in Legal, Talent, Payroll, and HRIS

Requirements

What you’ll need

Bachelor's degree or equivalent experience preferred
1-2 years of work experience in HR, Benefits, HR Operations, or retail management preferred
High level of integrity due to the confidential nature of the position
Technical proficiency in MS Word, Excel, and Outlook preferred
Experience with UKG a plus

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Paid time off (PTO)
Generous employee discounts
Retirement savings
Wellness events and initiatives