Uline

Recruitment

• Perform high-volume, full-cycle recruiting for our warehouse, customer service, office and sales teams.
• Recruit quality active and passive candidates using job boards, sourcing tools, social media and networking relationships.
• Partner with hiring managers to identify talent needs, job duties and required qualifications and skills to prepare a recruitment plan.
• Interview applicants to evaluate alignment with position requirements.
• Build and maintain relationships with recruiting agencies, universities and other talent organizations.

Recruiter

• Develop sourcing strategies and learn best practices to attract quality active and passive candidates.
• Partner with hiring managers and HR partners to understand talent needs, qualifications and making competitive offers.
• Deliver a legendary candidate experience throughout the interview process that reflects Uline’s culture and values.
• Gather and present market and talent insights to shape hiring strategies and guide decision making.

Associate Corporate Recruiter

Director

• Plan and direct the design, implementation and administration of Uline’s employee benefits programs that support business objectives.
• Partner with leadership and vendors to evaluate benefits plans and keep offerings competitive.
• Oversee leave of absence and workers’ compensation programs for consistent, compliant administration.
• Guide and develop the Benefits team and committees, building a positive, high-performing culture.
• Work with our in-house Creative team to simplify complex benefits information into clear, engaging employee communications.
• Ensure compliance with regulations while supporting reporting, audits and program integrity.

Director of Benefits

• Direct daily Regional Facilities operations, ensuring Uline’s quality and performance standards are met.
• Oversee a team of Regional Facilities Managers, maintaining a positive culture and encouraging team development.
• Conduct facilities audits and work with management to resolve any issues to ensure campuses are in top shape.
• Work with vendors, contractors and landlords to support new building start-ups, landscaping and construction projects.
• Develop budgets and reports to shape long-term strategy for facility projects and operations.

Director of Regional Facilities

Customer Support

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Bilingual Customer Service Representative

• Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.
• Manage the daily activities of various Customer Service departments.
• Evaluate team procedures and identify areas for improvement.
• Review performance reports and suggest ways to increase efficiency.
• Resolve escalated customer issues promptly.

Customer Service Manager

• Coach and develop Bilingual Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
• Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
• Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
• Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
• Handle escalated customer issues and provide weekly support for customer interactions.

Customer Service Team Lead – Bilingual

Account Manager

• Manage and grow customer accounts within your territory.
• Run customer meetings providing business solutions to customers across all industries.
• Provide legendary customer service with the help of our sales support team.

Sales Account Representative

Analyst

• Review a high volume of customer orders daily, analyzing account history, credit reports and payment trends to determine credit limits.
• Provide excellent customer service through phone and email communications related to credit decisions and account inquiries.
• Analyze financial data, prepare reports, and present insights to leadership to support business decisions.
• Review high-risk or potentially fraudulent order activity and take appropriate action.

Credit Analyst – Part-Time

Business Analyst

• Analyze data to recommend and implement process improvements that streamline Finance operations.
• Design, build and maintain finance processes, tools and workflow solutions using SQL, Power BI, Power Automate and RPA.
• Translate data into actionable insights through clear, concise summaries and present strategic findings to senior leadership.

Business Process Analyst

Product Marketing

• Ensure new product information and visuals are complete, accurate and compelling for catalog and website layout meetings.
• Conceptualize new product positioning in terms of relationship to existing products and customer perspectives.
• Review market research and internal reports to anticipate product trends, competitive actions and marketing strategies.
• Collaborate with Creative, Merchandising and Internet departments on product development and web marketing.
• Analyze customer return reports and work to lower return percentages.

Junior Product Marketing Associate

Outside Sales

• Manage and grow existing accounts as well as prospect for new business.
• Spend Monday planning and scheduling, on-site visits with customers Tuesday - Friday.
• Create effective solutions for customers using our 43,000 high quality products.

Uline

Recruiter

Associate Corporate Recruiter

Director of Benefits

Director of Regional Facilities

Bilingual Customer Service Representative

Customer Service Manager

Customer Service Team Lead – Bilingual

Sales Account Representative

Credit Analyst – Part-Time

Business Process Analyst

Junior Product Marketing Associate

Territory Sales Manager

Outside Sales Representative

Territory Sales Manager

Territory Sales Manager