Treatwell

Outside Sales

• Lead, coach and develop a team of approximately **12 Field Sales Representatives**
• **Drive new business growth** and increase Treatwell's presence across the Netherlands
• Build a **high-performance culture through field coaching, one-to-ones and regular feedback**
• Monitor **KPIs, pipeline, forecasting** and Salesforce performance
• **Develop territory strategies** that maximise prospecting, walk-ins and venue acquisition
• Partner cross-functionally to continuously improve sales processes and customer experience

Field Sales Manager

Financial Planning and Analysis

• Payments strategy & commercial ownership: Own and lead Treatwell's European payments strategy across card machines, online payments, transaction fees, Tap to Pay, capital and future financial products, defining the commercial roadmap, pricing and growth priorities.
• Strategic partner management: Own Treatwell's strategic relationship with Stripe at a European level, acting as the senior commercial point of contact and leading joint planning, reviews and escalations.
• Cross-functional leadership: Partner with Product, Supply, Finance, Operations, Legal and local market teams to embed payments into acquisition, onboarding, account management and retention.
• Strategy into execution: Translate strategy into clear execution plans with owners, timelines and KPIs, proactively removing blockers and driving accountability across teams that don't report directly into the role.
• Growth & optimisation: Drive adoption, transaction volume, wallet share, revenue and margin growth across Europe, owning the European rollout strategy for card machines and payment hardware.
• Playbooks & enablement: Build scalable playbooks, pricing guidance and sales narratives that help local market teams drive payments adoption on the ground.

Financial Services Director

Frontend Engineer

• Take ownership of the frontend experience from design to deployment to operations.
• Pair with engineers, designers, and PMs to ship features every cycle, iterating based on real usage and feedback.
• Participate in design and code discussions, making trade-offs and decisions that affect the product and the team.
• Maintain a strong focus on automated testing, applying the testing pyramid to ensure unit, integration, and end-to-end coverage.
• Improve our frontend observability by adding metrics, dashboards, and alerts with tools like Datadog, Sentry, and web vitals to catch issues before they impact users.
• Be an active part of the Frontend Guild, collaborating with other engineers to share ideas, improve standards, and tackle cross-team frontend challenges.
• Lead technical discussions about trade-offs in features, architecture, and UX, helping the team make informed decisions that balance product goals and engineering constraints.
• Navigate a hybrid codebase, balancing work between legacy systems and modern React/TypeScript.

Senior Frontend Engineer

Photographer

• Capture high-quality images in hair and beauty salons
• Provide flexible and continuously engaging photography projects
• Submit final photos no later than 24 hours after the shoot
• Collaborate with beauty industry platform to create impactful visuals

Account Executive

• As a Supersales person you will be handling the full end-to-end sales cycle management from lead generation to closing the contract.
• Talk, interact, communicate face to face with salons to establish partnerships between Treatwell and salon owners, selling the main benefits of the service.
• Cold door visits, calling, messaging, you will manage the whole sales process (from A to Z).
• Negotiating terms and finalising contracts with prospective salons.
• Communicate Treatwell’s software value proposition, handle objections to close deals and set up successful long term partnerships.
• Manage a strong sales pipeline to hit monthly targets.
• Maintain accurate records in our CRM System Salesforce.
• Market Research: Stay up-to-date with industry trends, competitive landscape, and market conditions to identify new business opportunities.
• Contribute in the development of the sales strategy for your assigned region.

Field Sales Executive

• Handle and qualify inbound leads promptly, ensuring a fast, personalized response.
• Prospect new clients (hair salons, beauty centers, spas) via cold calling, email and other digital tools.
• Conduct remote demonstrations of the Treatwell Connect software, tailoring presentations to each client’s specific needs.
• Manage the entire sales cycle: follow-up, negotiation of commercial terms, contract closing and onboarding.
• Execute onboarding for new partners, collecting all necessary data and ensuring they are fully enabled to use the platform (training, account setup, data transfer).
• Keep the sales pipeline up to date in our internal CRM, reporting progress, blockers and close forecasts.
• Meet and exceed individual and team targets, contributing to Treatwell’s expansion in the Portuguese market.

Outbound Sales Executive

Public Relations

• Trabajar mano a mano con nuestro equipo de Customer Success.
• Aprender a nivel interno cómo funciona una empresa tecnológica actual.
• Aprender a gestionar, analizar y negociar acuerdos con nuestros socios, además de actividades con la retención de clientes.
• Aprenderás a gestionar y dar soluciones a través de nuestros canales de atención al cliente.
• Te enseñaremos a trabajar con uno de los CRM más potentes del mercado: Salesforce.

Prácticas en postventa – After Sales Support Internship

Customer Success Manager

• Supporting the Customer Success team in providing prompt and quality service, including support with building profiles for our top partners when they join the platform
• Managing live chats within the Saas answering partner queries adhering to agreed SLAs
• Handling queries from other channels, including emails and social media
• Product knowledge: becoming an expert in the product to best support our partners in navigating or making changes on our platform
• Participation in operational projects when needed

Chief Marketing Officer

• Driving growth - using product marketing as a lever to accelerate acquisition, activation, and retention across Payments, Marketplace, and SaaS
• Owning product marketing end-to-end from positioning, pricing and messaging through to coordination of in-market execution across 14 markets
• Evangelising our products internally, building deep advocacy across the business and fully leveraging the Sales team as a core part of every GTM plan
• Getting close to customers, joining sales calls, visiting salons, running interviews, and synthesising feedback into actionable insight
• Diving deep into data to understand the market, customer needs, and competitive landscape
• Partnering with Product to ensure what we build has a clear customer proposition and the product-led go to market strategy built in.
• Collaborate closely with Marketing - we need a collaborative person who can create alignment across teams and functions with an entrepreneurial mindset.
• Managing and developing a small team of PMMs - raising the bar on craft, coaching individuals, and creating a culture of high performance and continuous development

Head of Product Marketing

Customer Support

• You provide excellent customer service in every interaction
• You use tools like Salesforce and Slack to document information and communicate effectively with your team
• You resolve issues and facilitate constructive conversations between our customers and partners
• You confidently handle a wide range of customer inquiries
• In addition to support, you have the opportunity to develop your commercial skills by advising our salon partners and helping them grow their business

Customer Experience Specialist, German & Dutch Speaking

Engineering Manager

• Drive Marketplace outcomes
• Co-own and drive outcomes with the Head of Product, setting clear, outcome-focused goals. Support teams in exploring the problem space, applying engineering judgment to shape pragmatic solutions, slicing thin and making timely decisions that shorten feedback loops, improve speed to market, strengthen customer and venue value, and deliver measurable business impact.
• Set the technical direction for the Marketplace area together with architects and engineers. Use guilds as the primary mechanism to shape and scale technical direction and practices, raising the bar on reliability, maintainability, performance and security so teams can move fast with confidence. Drive consistency across Marketplace teams and alignment with other areas through shared principles, guardrails and learning.
• Deliberately grow engineering managers and senior individual contributors within Marketplace. Ensure teams are planned and staffed with the right skills to deliver effectively today and as the area's needs evolve. Own hiring, succession planning and talent development for the area, while coaching leaders to be effective people leaders, technical decision-makers and area-level owners who help teams move forward.
• Remove organisational and technical barriers that slow Marketplace teams down, reduce toil and improve day-to-day delivery. Partner closely with Platform to evolve shared foundations for CI/CD, observability and operational excellence. Drive responsible use of AI tooling to increase productivity and shorten feedback loops, while strengthening quality, security and incident management so teams can deliver and operate with confidence.
• Champion inclusivity, transparency and continuous improvement across Product, Design and Engineering as equal partners in delivery. Reinforce shared values and ways of working, ensuring consistency across Product Engineering while enabling Marketplace teams to collaborate effectively and move fast.
• Support teams in focusing on Now, shaping Next and setting clear ambition for Later within their domains. Work closely with executive sponsors on company objectives to translate strategy into clear, area-level priorities. Provide teams with the clarity and protection needed to stay focused, balancing business needs with technical and team health and helping teams navigate trade-offs while maintaining delivery momentum.
• Build strong, trust-based collaboration across Treatwell so the Marketplace area operates as an integral part of a product-led organisation. Work closely with Commercial, Customer Support and Group Functions to shape priorities together, surface trade-offs early and solve shared problems. Enable teams to focus on what matters, move faster and deliver value end to end for customers and venues.

Head of Engineering, Marketplace

• Uitbreiden van het Treatwell-netwerk binnen jouw regio.
• Actief zoeken naar nieuwe zakelijke kansen via cold calling, walk-ins, social media, netwerken, evenementen en referrals
• Opbouwen en beheren van een sterke salespipeline
• Geven van inspirerende productdemo’s van Treatwell Connect en Salonized
• Beheren van de volledige salescyclus: van eerste contact tot getekend contract
• Adviseren van salonondernemers over hoe Treatwell hun bedrijf kan laten groeien
• Verkopen van aanvullende oplossingen zoals kaartterminals, Salonized en Treatwell Marketplace
• Opbouwen van duurzame relaties en hét gezicht van Treatwell worden in jouw regio
• Behalen en overtreffen van maandelijkse salesdoelstellingen
• Marktinzichten verzamelen en feedback delen om onze producten en dienstverlening verder te verbeteren

Field Sales Representative

• Qualifying inbound leads and educating partners on the Treatwell offering and the impact of a software system for salon operations
• Proactively identify opportunities to upsell and cross-sell products and services, maximising revenue while delivering an exceptional client experience.
• Running live web based demos with prospective partners
• Consulting on different Treatwell packages to meet the needs of the partner
• Onboarding new partners with the help of the training team
• Supporting partners in adopting the software in their first two months using Treatwell Pro
• Planning your days to balance sales meetings and after sales activity
• Meeting monthly sales targets
• Recording all activity in our CRM

Inbound Sales Executive

Full-stack Engineer

• **You will be responsible for:**
• - Financial transparency for partners — evolve the systems behind reconciliation, invoicing, transaction history, and payin/payout flows that salon owners rely on daily
• - Internal tooling — iterate and improve the tooling that empowers our ops, support, and data compliance teams to move fast without creating risk
• - Platform reliability — own your services end-to-end, from architecture through deployment, with a DevOps mindset baked in
• - Experimentation — contribute to a culture that validates ideas with data before committing to them at scale

Full Stack Software Engineer – Payments B2B

• Providing exceptional customer service in your dealings with our business partners through multiple communication channels.
• Building rapport with our customers to resolve issues quickly whilst providing accurate information about our products and policies.
• Using tools such as Salesforce to document and correctly log your communications.
• Maintaining and exceeding key performance indicators related to response time, resolution time and customer satisfaction scores.
• Gathering and relaying customer feedback to the relevant teams to help us continuously improve our product offering.
• Advising and supporting our partner salons to help them grow their business.
• Maintaining consistent communications with our Partner Success teams regarding queries and changes to Accounts.