Trainline

Data Analyst

• Design and execute analyses that quantify the impact of marketing activity on key commercial outcomes
• Turn the findings into actionable insights for media strategy in our key markets (UK, FR, IT, ES)
• Analyse and report on a variety of data
• Ensure data integrity and develop efficient workflows for marketing and brand performance datasets
• Spot opportunities for when research or data can resolve a business problem
• Training and support for non-researchers

Brand Data Analyst

Product Designer

• Lead end-to-end design for our White Label and Agent Tooling products.
• Partner with Product Managers to drive customer-centric outcomes across multiple B2B initiatives.
• Collaborate with Research and Data teams to bring insights into design decisions and measure success.
• Work closely with Engineers to deliver feasible, high-quality solutions that meet business goals.
• Contribute to - and when needed, extend - our Design System, maintaining consistency and craft.
• Facilitate discovery and ideation workshops; iterate rapidly and validate with users.
• Champion accessibility, simplicity, and inclusivity in every interaction.
• Share work in the open and provide thoughtful feedback to peers.

Senior UX Designer

Performance Marketing

• Monitor and analyse PPC campaigns, delivering rich insight to stakeholders and drive optimisation decisions
• You'll be responsible for reporting on a daily, weekly, and monthly basis
• Develop, launch, and scale campaigns to optimise performance
• Put forward innovative test ideas to drive performance improvements, including new partners, technologies, or solutions
• You'll have the ability to deliver on key responsibilities with a high degree of autonomy

PPC Executive

Engineering Manager

• Manage team and support career development through coaching and performance management
• Engage in technical deliverables like features and bug fixing
• Manage hiring, interviews, and onboarding
• Identify process bottlenecks and clear roadblocks
• Work with Product and Leadership to focus on high-value projects
• Own the technical roadmap and ensure prioritization of technical projects
• Manage project scope, deliverables, and communication with stakeholders
• Identify areas for improvement in technology and strategic tech debt

Engineering Manager – Apps

Recruitment

• Source and hire top talent across Tech and Product teams
• Partner closely with hiring managers for hiring processes
• Run structured hiring kick-offs and syncs
• Drive candidate experience excellence
• Use modern tools to automate and optimise workflows
• Champion inclusive hiring practices
• Contribute to employer branding opportunities

Talent Acquisition Specialist – Tech

Customer Success Manager

• Work closely with the CRM Tech and CRM Campaigns teams
• Build complex, high volume and dynamic marketing campaigns in Braze
• Oversee marketing communications deployment for efficiency
• Support continuous improvement with actionable insights
• Be the subject matter expert of the customer engagement platform
• Produce documentation for key projects
• Assist in quality assurance processes
• Help with bug fixes and ticket management

CRM Operations Executive

• Manage all compliance tax matters for the Group across the UK, France, Italy, Spain, and Belgium – working with external advisors to ensure timely reporting
• Lead on Corporation Tax and VAT compliance, as well as supporting HR Operations on employment tax queries
• Oversee budgeting and forecasting for Corporation Taxes, automating processes where possible using Pigment
• Identify and drive tax process improvements and training across the business
• Support and mentor the Senior Tax Analyst in their professional development
• Partner with the Head of Tax and wider teams on ad-hoc research, VAT and transfer pricing projects, and new product launches
• Manage relationships with external auditors and advisors
• Prepare tax disclosures for statutory accounts, and act as the bridge between the tax and finance functions
• Oversee the completion and submission of VAT returns in the UK and EU
• Manage Quarterly Instalment Payments, group cash taxes, and intercompany transfer pricing with Finance and Treasury
• Lead on tax governance, including maintenance of the CCO risk register and SAO annual process
• Manage R&D tax relief claims across jurisdictions
• Track budgets for external advisors and monitor legislative changes impacting the Group

Group Tax Manager

• Be the manager for your team, supporting career development through coaching and performance management
• Engage in technical deliverables, like features, application monitoring, bug fixing
• Manage hiring, interviews, and onboarding of new team members
•Identify bottlenecks in the process and roadblocks to success for the team
• Work with Product to focus on high-value projects
• Own the team’s technical roadmap and negotiate with Product Managers
• Manage project scope and ensure technical deliverables are met
• Identify strategic tech debt and more efficient technologies to support growth

Data Scientist

• Develop deep understanding of our product experiences and opportunities for growth
• Actively contribute to roadmap and goals for the product team
• Drive regular cross functional team reviews to measure progress toward goals
• Discover and articulate new product opportunities helping shape the team's direction
• Support product experiments, launches, growth through data-driven decision making while keeping the team accountable and impactful
• Define focus through metrics to enable a broad spectrum of learning from experimentation/release cycles

Senior Data Scientist – B2B

• Develop deep understanding of the network and supply ecosystem and how these shape Trainline’s growth.
• Contribute to roadmap and priorities for the commercial + supply domains, ensuring alignment with Trainline’s growth strategy.
• Drive cross-functional reviews with commercial, carrier, and product stakeholders to track performance against goals.
• Identify and articulate new opportunities, helping shape where Trainline should invest.
• Support product interventions and commercial initiatives through data-driven experimentation and analysis, enabling accountability and impact.
• Define focus through metrics, market intelligence, and product understanding.

Data Scientist – Supply

User Researcher

• Develop and lead a cross-market customer insight program
• Critically review existing customer experience trackers
• Lead mixed-methods research projects
• Collaborate cross-functionally with product managers, data scientists and commercial stakeholders
• Partner with analytics and data science teams to define customer experience metrics
• Independently lead end-to-end research initiatives
• Mentor and coach other researchers
• Translate complex insight into actionable recommendations
• Design scalable research systems and frameworks

Lead UX Researcher – 12 Month Fixed Term Contract

• Provide strategic direction and oversight of the organisation’s tax function.
• Manage and strengthen relationships with external tax advisors (Big 4).
• Oversee the project management of outsourced compliance activities, ensuring deliverables are met on time and to a high standard.
• Review and support the preparation of UK tax returns and related submissions.
• Lead tax payment calculations and ensure all liabilities are met accurately and efficiently.
• Partner with internal finance and leadership teams to maintain robust tax governance and support broader business objectives.

Head of Tax – 12 Month Fixed Term Contract

Analyst

• Actively driving ideation on data-led storytelling opportunities based on an in-depth understanding of Trainline’s data and insights
• Ensuring we have the right data analysis to support key calendar moments and sales moments, including passenger increase numbers, price movements and key routes
• Maximizing all newsjacking opportunities and supporting the team in identifying and verifying the correct data points
• Mining data we to identify trends and changes in consumer behaviour and uncover engaging angles

Insight Analyst – 6 Month Fixed Term Contract

Technical Program Manager

• Own end to end delivery: Lead the full lifecycle of critical technical transformation programmes from early discovery and planning through to execution and evaluation.
• Drive collaboration: Work across departments to align product, engineering, data, finance and business stakeholders on priorities and outcomes.
• Deliver transformation: Execute initiatives in systems consolidation, tooling optimisation and data pipeline improvements to enhance efficiency and reduce operational complexity.
• Communicate with impact: Package complex technical information clearly for both technical and non-technical audiences, including the CFO, CTO and VPs.
• Think critically and act decisively: Evaluate tools, assess trade-offs and make evidence-based recommendations that balance innovation with stability.
• Lead with structure, stay flexible: Set clear goals, anticipate risks and adapt plans in a fast paced, evolving environment.

Technical Programme Manager – 12 Month Fixed Term Contract

Product Marketing

• Lead the execution of the UK and Foreign Travel Go to Market plans
• Turn strategy into action by translating commercial goals into cohesive, high impact campaigns
• Drive end to end delivery from strategic planning and kick offs to post launch reviews
• Manage creative operations by leading GTM Studio briefings
• Own internal alignment, keeping teams across commercial, growth, brand, PR, studio, product, data and supply working in sync
• Collaborate with partners, working with carrier marketing teams to launch joint campaigns
• Maximise owned channels by delivering effective app merchandising spots
• Balance dual markets, executing with precision in the UK while shaping new GTM approaches in Foreign Travel
• Champion continuous improvement, driving efficiency and encouraging experimentation

Senior Manager, GTM

Android Engineer

• Be a part of a cross-functional team that will contribute to the design and implementation of our software in the product for Android users.
• Appreciate the value of agile and of engineering practices, and solid, clean code.
• Be actively involved in all aspects of the product lifecycle.
• Work closely with the team and Product to help drive & deliver roadmaps.
• Help to build and deliver software using Agile practices (SCRUM, two weeks iterations), continuous integration and pair programming.
• Be delivering new functionalities and features, using the best tools and techniques for the job.

Human Resources

• Own our global employee experience calendar and manage our company Slack channels and Internal Communications mailbox.
• Create and edit engaging content – written, visual and video – for a variety of internal comms channels including Slack and our digital screens
• Manage the logistics for key internal comms events including All Hands and Leader Ask Me Anything sessions, and support the event management for companywide get togethers like our annual FestiveFest
• Support the administration of our employee engagement survey, including set-up and reporting.
• Partner with our employee networks on communications and initiatives that help foster a positive and inclusive work culture.
• Support in the design and delivery of programmes and initiatives to improve employee engagement and help make us an even better place to work.

Employee Experience Advisor

Backend Engineer

• Deliver new functionality or features, using the most appropriate tools & techniques
• Ensure quality is at the heart of everything you and your team do
• Continuously improve the code base
• Keep our customer as the number one priority
• Actively identify blockers, boulders, time sinks and waste, and actively attempt to remove them
• Make significant contribution to technical decisions
• Act as a coach and mentor to others in the team
• Take full ownership of the development lifecycle from code to production, including deployment and monitoring

.NET Engineer

Director

• Setting the vision & strategy for New Verticals & Ads for Product & Tech, aligning with Trainline’s long-term growth and monetisation goals
• Building and scaling a portfolio of travel-adjacent products (such as mobility, insurance, attractions) that integrate seamlessly into customers’ journeys
• Helping craft the ads platform proposition – from placements and targeting to measurement and monetisation
• Driving experimentation and learning, using research, market signals and rapid iteration to test, validate and scale
• Partnering cross-functionally with Commercial, Engineering, Design, Marketing, Legal and Data Science to deliver customer-centric, compliant experiences
• Leading and inspiring a growing product team (5 Product Managers) and setting high standards across a 60–65+ person organisation
• Being the voice of New Verticals & Ads at senior levels, influencing decision-making, securing investment and shaping monetisation strategy

Product Director, New Verticals

• Trainline: European rail app enabling travellers to find and book tickets across carriers and fares
• Data Analytics central to product, embedded across cross-functional product and marketing teams
• Drive insights into product usage, user monetisation and user behaviour to set product strategy
• Create focus and accountability by setting metrics, goals, and feeding insights into decision making
• Own the full product analytics lifecycle in an embedded product team
• Deep-dive into user behaviour, uncover friction points, and size opportunities
• Define north star metrics, primary KPIs, and guardrails for features and experiments
• Design, execute and analyse A/B tests using sound statistical principles (MDE, power, duration, etc)
• Translate findings into clear, actionable recommendations to help drive product strategy
• Build data models and pipelines with support from Data Engineering and Data Scientists
• Collaborate with Design and UX to understand how changes impact customer experience

Product Data Analyst

SEO Marketing

• 12 month Fixed Term Contract (ideal start December 2025)
• Own technical SEO/GEO globally to drive Trainline's organic performance
• Work alongside Growth, Tech and Product to implement scaled solutions
• Shape, execute and own global technical strategy to solve complex SEO and GEO problems
• Use large-scale data analysis to identify optimisation opportunities with commercial impact
• Implement complex indexation and crawlability solutions to improve Organic Search performance
• Stay abreast of industry changes and provide expert viewpoints to stakeholders
• Utilise AI and LLM knowledge to enhance processes and identify optimisation opportunities
• Troubleshoot website issues and proactively monitor/fix website bugs

Technical Organic Search Manager

• Trainline: enables millions of travellers to find and book the best value rail and coach tickets via app, website and B2B channels
• Support development of Trainline's monetisation vision and translate it into a world-class customer experience
• Hands-on role exploring and validating new disruptive ideas and shipping web & app experiences to accelerate commercial growth
• Ensure monetisation initiatives (ads, partnerships, ancillaries) prioritise user value
• Lead design across a 70-strong Monetisation squad spanning Product, Data, Engineering and Commercial
• Partner with Research and Data Science to use data and experimentation to assess and optimise design impact
• Lead end-to-end design process delivering innovative features and visually polished solutions
• Directly shape wider product strategy for Monetisation and how Trainline sells value to users