Market Research and AI Transformation Lead

Trainline

Market Research and AI Transformation Lead at Trainline driving quantitative research and AI-led insights across UK and International markets. Collaborating with various teams to shape strategies and decisions.

Posted 7/9/2026full-timeLondon • 🇬🇧 United KingdomSenior💰 £60,000 - £65,000 per yearWebsite

About the role

Key responsibilities & impact

Lead quantitative market research projects from brief through to delivery
Own and evolve key reporting outputs
Analyse and interpret data independently and with teams
Identify opportunities to use AI-led approaches
Work closely with Senior Brand Managers and wider Marketing teams
Manage third-party research suppliers
Proactively spot opportunities for research to shape decisions
Support non-research colleagues with self-service projects

Requirements

What you’ll need

Significant hands-on experience in a market research role
Strong quantitative research capability
Experience implementing or experimenting with AI-led approaches
Confidence designing research methodologies and writing surveys
Ability to combine multiple data sources into a coherent story
Strong communication skills and attention to detail
Excellent project management and organizational skills
Collaborative approach with cross-functional partners
Bonus points for multi-market research experience

Benefits

Comp & perks

Private healthcare & dental insurance
Generous work from abroad policy
2-for-1 share purchase plans
EV Scheme to further reduce carbon emissions
Extra festive time off
Excellent family-friendly benefits
Career growth with clear career paths
Transparent pay bands
Personal learning budgets
Regular learning days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Market ResearchData AnalysisSurvey DesignData InterpretationReporting Outputs

Soft Skills

Strong Communication SkillsAttention to DetailOrganizational Skills