TOMRA

Field Engineer

• Ensure machines are performing to customer expectations.
• React to machine issues in the field within an appropriate timeframe and ensure prompt resolution.
• Where an easy fix is not possible, ensure customer is well informed of the plan and potential costs.
• Problem solves for operational or mechanical efficiency.
• Troubleshoot machine problems and/or performance issues through to resolution.
• Perform preventative maintenance to include undertaking pre-season and post-season servicing of machines, and work to enhance ongoing performance.
• Complete removal and installation of mechanical components such as shafts, bearings, belts, motors.
• Work collaboratively with engineering and/or research and development to improve work instructions and/or assist in the writing and editing of “build as” assembly and testing procedure documents.
• Maintain close relationship with sales leadership by providing customer updates and advising on any potential sales opportunities or customer concerns for follow-up action(s).
• Maintain close relationship with customer care centre (CCC) team and provide regular updates.
• Actively contributes to continuous improvement activities.
• Ensure use of company tools and equipment is done correctly and are maintained to a level to prevent unnecessary or premature deterioration.
• Assist with training and development of new Field Service Engineers, as requested.

Field Service Engineer

• Perform field service work at customer sites which includes installation, commissioning, testing, integration, optimization, maintenance and repair, ensuring full functionality via troubleshooting machine problems through to resolution
• Perform all mechanical, electrical, electronic and optical tuning and setup by analyzing, evaluating and diagnosing equipment
• Perform preventative maintenance including preseason service, postseason service and enhancing ongoing performance of machines
• React in a prompt and professional manner to customer machine issues in the field. Where an easy fix is not possible, ensure customer is well informed of the next steps and potential costs
• Address customer complaints and if necessary, escalate to appropriate stakeholders
• Maintain close relationships and work collaboratively with engineering, research & development, sales, customer solution delivery and other internal stakeholders for continuous improvement activities, to advise on any potential sales opportunities and to successfully complete projects.
• Assist with training and development of new Field Service Engineers, as requested
• Instruct and train customers on operation of machine, utilization and required maintenance of the systems
• Manage and control tools, test equipment, technical documentation and other assigned equipment
• Embrace related assignments and responsibilities as required to contribute to the overall success of the team
• Complete administrative tasks in an accurate and timely manner
• Promote a “Safety First” culture throughout the company, our customers, and our industry

• Ensure machines are performing to customer expectations.
• React to machine issues in the field within an appropriate timeframe and ensure prompt resolution.
• Where an easy fix is not possible, ensure customer is well informed of the plan and potential costs.
• Problem solves for operational or mechanical efficiency.
• Troubleshoot machine problems and/or performance issues through to resolution.
• Perform preventative maintenance to include undertaking pre-season and post-season servicing of machines, and work to enhance ongoing performance [of] the machines.
• Complete removal and installation of mechanical components such as shafts, bearings, belts, motors.
• Work collaboratively with engineering and/or research and development to improve work instructions and/or assist in the writing and editing of “build as” assembly and testing procedure documents.
• Maintain close relationship with sales leadership by providing customer updates and advising on any potential sales opportunities or customer concerns for follow-up action(s).
• Maintain close relationship with customer care centre (CCC) team and provide regular updates.
• Actively contributes to continuous improvement activities.
• Ensure use of company tools and equipment is done correctly and are maintained to a level to prevent unnecessary or premature deterioration.
• Assist with training and development of new Field Service Engineers, as requested.

• Ensure machines are performing to customer expectations. React to machine issues in the field within an appropriate timeframe and ensure prompt resolution. Where an easy fix is not possible, ensure customer is well informed of the plan and potential costs. Problem solves for operational or mechanical efficiency. Troubleshoot machine problems and/or performance issues through to resolution. Perform preventative maintenance to include undertaking pre-season and post-season servicing of machines, and work to enhance ongoing performance [of] the machines. Complete removal and installation of mechanical components such as shafts, bearings, belts, motors. Work collaboratively with engineering and/or research and development to improve work instructions and/or assist in the writing and editing of “build as” assembly and testing procedure documents. Maintain close relationship with sales leadership by providing customer updates and advising on any potential sales opportunities or customer concerns for follow-up action(s). Maintain close relationship with customer care centre (CCC) team and provide regular updates. Actively contributes to continuous improvement activities. Ensure use of company tools and equipment is done correctly and are maintained to a level to prevent unnecessary or premature deterioration. Assist with training and development of new Field Service Engineers, as requested.

SEO Marketing

• Support technical SEO initiatives such as fixing broken links, updating metadata, and improving HTML structure
• Assist with content maintenance and optimization in the CMS
• Manage URL redirects and perform general site hygiene tasks
• Review and update outdated or irrelevant content
• Optimize image use and organize media assets
• Ensure web pages follow best practices for accessibility and performance
• Maintain and optimize web content, improve website structure and performance, and contribute to international corporate website management

Working Student – Technical SEO and Content Maintenance

Business Development Rep

• Lead the full sales cycle—from lead generation and customer engagement to negotiation, installation coordination, and post-sale follow-up.
• Identify and engage potential customers, establishing contact with key decision-makers and building long-term relationships.
• Execute strategic sales plans to meet and exceed revenue, product mix, and profitability targets.
• Drive market development by initiating and nurturing new business opportunities in the upcoming deposit return system in Portugal.
• Conduct product demonstrations and presentations tailored to client needs.
• Negotiate contracts and close deals effectively, ensuring alignment with TOMRA’s commercial goals.
• Collaborate with cross-functional teams to ensure seamless customer onboarding and satisfaction.
• Monitor market trends and competitor activity to inform and adapt sales strategies; provide regular reporting on sales activities, pipeline status, and forecasts.
• Represent TOMRA at industry events and trade shows, enhancing brand visibility.

Business Developer

Sales

• Develop and execute strategic sales plans to achieve revenue targets in the West Coast USA region.
• Identify and engage with potential customers in the recycling and waste management sectors.
• Manage the full sales cycle: prospecting, needs analysis, solution presentation, negotiation, and closing.
• Provide technical consultation and product demonstrations to customers.
• Collaborate with internal teams (CPM, service, etc.) to ensure customer satisfaction.
• Monitor market trends, competitor activity, and customer feedback to inform strategy.
• Represent TOMRA at industry events, trade shows, and conferences throughout the West Coast region.

Field Service Engineer

Field Service Engineer

Field Service Engineer

Field Service Engineer

Working Student – Technical SEO and Content Maintenance

Business Developer

Area Sales Manager – West Coast (Recycling Equipment)