TOMRA

Field Engineer

• Naprawa i konserwacja maszyn RVM.
• Serwis, prace prewencyjne oraz czyszczenie maszyn RVM.
• Montaż, instalacja i demontaż maszyn RVM.
• Optymalizacja i ustawienie sprzętu w poszczególnych placówkach klientów.
• Regularne wizyty u klientów zgodnie z przypisanymi zadaniami.
• Czynności administracyjne i operacyjne w tym zamykanie zleceń w systemie, obsługa części zamiennych, logistyka wewnętrzna.
• Współpraca z działem pomocy technicznej w celu rozwiązywania problemów związanych z pracami serwisowymi i przypisanymi zadaniami.
• Udział w różnych interesujących projektach.

Field Service Technician

Field Service Technician – Technik/Techniczka Serwisu

Sales

• Develop and execute strategic sales plans to achieve revenue targets in the West Coast USA region.
• Identify and engage with potential customers in the recycling and waste management sectors.
• Manage the full sales cycle: prospecting, needs analysis, solution presentation, negotiation, and closing.
• Provide technical consultation and product demonstrations to customers.
• Collaborate with internal teams (CPM, service, etc.) to ensure customer satisfaction.
• Monitor market trends, competitor activity, and customer feedback to inform strategy.
• Represent TOMRA at industry events, trade shows, and conferences throughout the West Coast region.

Sales Manager

• Perform Field service activities including commissioning, operation, testing, integration, optimization and maintenance of equipment.
• Perform all mechanical, electrical, electronic, and optical tuning and setup.
• Collaborate with customers on-site and provide consultancy that help customers to achieve highest performance and reduce food waste
• Work on intelligent and pioneering technologies
• Be a TOMRA ambassador
• Be trained and equipped with the necessary knowledge and tool.

Field Service Engineer

• Realizar actividades de servicio técnico sobre el terreno, incluyendo la puesta en marcha, el funcionamiento, las pruebas, la integración, la optimización y el mantenimiento de los equipos
• Llevar a cabo todos los ajustes y configuraciones mecánicos, eléctricos, electrónicos y ópticos
• Colaborar con los clientes in situ y ofrecerles asesoramiento para ayudarles a alcanzar el máximo rendimiento y reducir el desperdicio de alimentos
• Trabajar con tecnologías inteligentes y pioneras
• Ser un embajador de TOMRA
• Recibir formación y contar con los conocimientos y las herramientas necesarios

Técnico de servicio de campo

Técnico de Servicio de Campo

• Perform Field service activities including commissioning, operation, testing, integration, optimization and maintenance of equipment
• Perform all mechanical, electrical, electronic, and optical tuning and setup
• Collaborate with customers on-site and provide consultancy that helps customers to achieve highest performance and reduce food waste
• Work on intelligent and pioneering technologies
• Be a TOMRA ambassador
• Be trained and equipped with the necessary knowledge and tool

• Develop and execute strategic sales plans to achieve revenue targets in the UK region
• Identify and engage potential customers within the recycling and waste management sectors
• Manage the full sales cycle: prospecting, needs analysis, solution presentation, negotiation, and closing
• Drive the RFQ/RFP process, including proposal preparation, responding to technical inquiries, and confirming orders
• Provide technical consultation and product demonstrations to customers
• Collaborate closely with internal teams (CPM, service, and others) to ensure strong customer outcomes
• Support and expand our network of agents and distributors
• Monitor market trends, competitor activity, and customer feedback to refine strategy
• Represent TOMRA at industry events, trade shows, and conferences across the UK

Area Sales Manager

Customer Support

• You lead the customer experience strategy for the Americas region, with a clear focus on customer satisfaction, strong relationships, and reliable execution.
• You ensure that customer-facing operations run smoothly, projects are delivered professionally, and service quality continuously improves.
• As a leader, you act as a role model for TOMRA’s values and set the standard for customer-centric leadership.
• Drive customer-focused project execution in metal and waste recycling across technical, commercial, and organizational dimensions.
• Review sales inputs and contracts, manage internal projects, and ensure strong cross-functional coordination.
• Act as the main escalation point for complex customer issues and ensure sustainable resolutions.
• Monitor customer feedback and service KPIs to drive continuous improvement.
• Work closely with Sales, Marketing, and Product to strengthen customer engagement and retention.
• Develop team capabilities through targeted training and hands-on leadership.

Field Service Technician

Field Service Technician – Technik/Techniczka Serwisu

Sales Manager

Field Service Engineer

Técnico de servicio de campo

Técnico de Servicio de Campo

Field Service Engineer

Area Sales Manager

Director of Customer Experience – Americas