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TOMRA

Field Service Engineer

TOMRA

Field Service Engineer ensuring optimal performance of TOMRA Food sorting systems. Delivering customer service, conducting maintenance, and providing training primarily in Morocco.

Posted 7/24/2026full-timeRemote • Casablanca • 🇲🇦 MoroccoMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Mechanical and Electro-Mechanical Engineering, with a strong focus on preventive and corrective maintenance of TOMRA Food sorting machines. Proficient in providing customer training and maintaining detailed field reports to enhance service delivery.

Highest-signal resume keywords
Mechanical Engineering DegreeElectro-Mechanical Engineering DegreeOn-Site Preventive MaintenanceFluency in Arabic and EnglishVCA Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Preventive MaintenanceCorrective MaintenanceEquipment DiagnosisField Service DeliveryInstallation and AdjustmentCustomer TrainingField Reporting
Soft Skills
CollaborationCustomer Support
Tools & Technologies
TOMRA Food Sorting Machines
Certifications & Qualifications
Qualification en Électricité d’InstallationVCA Certification
Industry Keywords
Field Service WorkIndustrial CustomersDriving LicenseBilingual Communication

About the role

Key responsibilities & impact
  • Efficiently deliver field service work to meet cost and time objectives
  • Ensure optimal performance of TOMRA Food sorting machines to exceed customer expectations
  • Diagnose and resolve equipment issues, conducting necessary repairs
  • Collaborate with internal departments to enhance customer support processes
  • Conduct installations and adjustments to TOMRA Food equipment as required
  • Provide comprehensive training to customers on the operations and maintenance of our systems
  • Maintain accurate and detailed field reports to guide administrative follow-up procedures

Requirements

What you’ll need
  • Bachelor’s degree in Mechanical or Electro-Mechanical Engineering
  • Qualification in Electrical Installation (e.g. Qualification en Électricité d’Installation )
  • Proven experience in on-site preventive and corrective maintenance, supporting industrial customers
  • Fluency in Arabic and English language is mandatory, Spanish and French is an advantage
  • Driving license with a good driving record
  • VCA certification is a plus

Benefits

Comp & perks
  • Up to 10% Annual Bonus – Performance-based STI tied to your success & company goals
  • Fully Flexible Hybrid Work – Home-based contract with modern work-life balance
  • Great time off - Paid annual leave and public holidays in accordance with Moroccan labour legislation
  • CNSS - public pension, unemployment benefits and public health insurance
  • All Travel Covered – Expenses + full travel insurance paid by TOMRA
  • Share Purchase Opportunity – Buy TOMRA shares on attractive terms
  • Continuous Learning – Tailored training & development via TOMRA Learn
  • Car allowance - Monthly allowance to support business travel and field-based customer visits
  • Premium Equipment – Latest laptop, mobile phone, PPE & professional workwear, tool box