Field Service Engineer

TOMRA

Field Service Engineer at TOMRA Food ensuring the optimal performance of food sorting systems. Delivering customer service including commissioning, maintenance, troubleshooting, and training primarily in France.

Posted 7/18/2026full-timeRemote • Vannes • 🇫🇷 FranceMid-LevelSenior💰 €31,944 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in field service delivery, focusing on the maintenance and operation of TOMRA Food sorting machines. Proficient in customer training, technical support, and effective communication in both French and English.

Highest-signal resume keywords

Field Service DeliveryPreventive MaintenanceTechnical TrainingCustomer Relationship ManagementFluent in French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ElectronicsElectrotechnicalAutomationIndustrial MaintenancePreventive MaintenanceCorrective MaintenanceIT NetworkingPC Configuration

Soft Skills

Effective CommunicationRelationship Building

Tools & Technologies

TOMRA Food Sorting Machines

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Field ServiceCustomer SupportTechnical SupportInstallationAdjustments

About the role

Key responsibilities & impact

Efficiently deliver field service work to meet cost and time objectives
Ensure optimal performance of TOMRA Food sorting machines to exceed customer expectations
Diagnose and resolve equipment issues, conducting necessary repairs
Collaborate with internal departments to enhance customer support processes
Conduct installations and adjustments to TOMRA Food equipment as required
Provide comprehensive training to customers on the operation and maintenance of our systems
Maintain accurate and detailed field reports to guide administrative follow-up procedures
Domestic travel up to 80% of the time

Requirements

What you’ll need

Technical training to BAC+2 level in Electronics, Electrotechnical, Automation, Industrial Maintenance, or a related field
Fluent in French and able to understand spoken and written English (minimum B2) is mandatory for this role
Additional languages are a plus
Proven experience in on-site preventive and corrective maintenance supporting industrial customers
Willingness to travel up to 80% of the time, primarily within France, with occasional international travel and flexible working hours
Good understanding of IT, networking, and PC configuration
Valid driver's license
Ability to establish and maintain effective relationships with customers, colleagues, and management

Benefits

Comp & perks

Up to 10% annual bonus – performance-based short-term incentive tied to individual and company goals
Fully flexible hybrid work – home-based contract supporting work-life balance
100% company-paid family health insurance – comprehensive coverage for you and your family
Salary protection and life coverage through a Prévoyance plan
Premium equipment – latest laptop, mobile phone, PPE, and professional workwear
Company car plus fuel/charging card – modern vehicle for business and private use
All business travel covered – expenses and full travel insurance paid by TOMRA
Generous time off – 25 vacation days plus additional RTT days
Long-term recognition – jubilee awards every 5 years
Employee share purchase opportunity – buy TOMRA shares on attractive terms
Continuous learning – tailored training and development via TOMRA Learn
Regular social activities and events with colleagues