Thomson Reuters

Artificial Intelligence

• Collaborate with platform teams to forecast AI workloads
• Productionize and optimize AI and LLM workloads
• Ensure efficient model performance across multi-cloud environments
• Implement routing and failover strategies for AI traffic
• Develop and integrate models into production APIs
• Collaborate with engineering on cloud-native patterns
• Build and optimize containerized inference pipelines
• Ensure compliance with AI standards for deployment and governance
• Profile and optimize performance of inference pipelines

Senior Inference Engineer – AI

Data Engineer

• Develop and support overall data platform
• Support internal and external customers with data-related technical work
• Manage planning, documentation, and coding tasks
• Interact directly with customers

Senior Data Engineer

Revenue Operations

• serve as the operational backbone for a defined sales segment
• drive go-to-market readiness and ensure NRR accountability
• lead the intersection of people, process, and systems needed to hit revenue targets
• interface directly with Sales leadership and participate in President-level forecast calls
• own and operationalize the segment GTM strategy
• partner with segment leadership to define annual and in-year GTM motions
• develop and maintain segment-level market sizing and opportunity analysis
• drive alignment between GTM strategy and quota/territory design
• monitor GTM execution effectiveness and recommend course corrections
• manage complex, multi-phase projects with cross-functional workstreams
• prepare and facilitate business reviews, including pipeline reviews and forecast calls
• synthesize operational data into executive-ready narratives and recommendations
• represent the segment in President-level forecast calls and develop a rigorous forecast model

Senior Manager, Global Print Revenue Operations

Full-stack Engineer

• Play a role in development of cutting-edge data platform solutions
• Design and lead large-scale, cloud-native data pipelines
• Architect scalable data processing strategies
• Drive technical innovation
• Provide senior technical leadership

Staff Software Engineer

General Counsel

• Own the end-to-end strategy for CoCounsel's core user experience
• Define and ship features across workspaces and knowledge bases
• Drive unified experience across product lines
• Be the product voice in customer demos and sales conversations
• Build context with GTM, CS, and engineering teams
• Champion accessibility and quality as primary concerns

Senior Product Manager – Core Product

• Draft and edit core communications materials across formats
• Support product and launch communications, translating technical inputs into clear narratives
• Develop visual and video content
• Maintain quality and consistency across outputs with attention to detail
• Support development of customer success stories demonstrating AI impact
• Compile media monitoring summaries and briefing materials
• Support proactive and reactive media engagement across technology, business, and trade press
• Coordinate with marketing and regional teams for message alignment
• Manage logistics and timelines for content projects

Manager, AI and Innovation Communications

• Execute AI and innovation communications across product launches, customer stories, executive thought leadership, and partnership announcements
• Draft high-quality content across formats (press releases, blog posts, case studies, briefing documents, bylines, talking points, sales-facing materials)
• Translate AI product innovations into narratives relevant to professional audiences
• Work directly with product managers and engineers to develop understanding of products
• Support executive media preparation
• Build media relationships and support media engagement
• Contribute to development of playbooks and processes

Senior Manager, AI and Innovation Communications

• Develop and execute AI and innovation communications strategies across product launches, partnerships, customer stories, and executive thought leadership.
• Lead end-to-end communications for product launches, partnership announcements, and customer stories.
• Prepare executives for media interviews, speaking engagements, and analyst conversations.
• Build and maintain relationships with technology, business, and trade media covering AI, legal tech, fintech, and professional services.
• Coordinate with marketing, sales, product marketing, analyst relations, and regional teams.

Director – AI and Innovations Communications

Account Executive

• Attain sales and renewal targets and quotas on a monthly basis
• Demonstrate the use of Tax & Accounting products to the customer
• Obtain and provide territory information regarding market intelligence and penetration
• Confer with and assist in customer-related issues as needed to maintain good customer relations
• Complete weekly sales performance reports and complete all CRM reporting accurately
• Drive strategic initiatives supported by assigned account team
• Leverage sales automation tools and data insights to engage prospects and expedite sales cycles

Sales Executive, Tax

Customer Success Manager

• Partner with Customer Success Managers to support day-to-day customer success activities, including preparation for customer meetings, follow-ups, and documentation.
• Assist with onboarding and enablement materials for customers and internal teams, ensuring clarity and consistency in messaging.
• Support basic analysis of customer data to identify trends, themes, and opportunities to improve the customer experience.
• Help track and maintain customer success metrics and KPIs using Excel and other tools; assist with basic reporting and dashboards for internal stakeholders.
• Draft internal and customer-facing communications such as emails, summaries, and updates, applying strong written communication and attention to tone.
• Assist with planning and execution support for customer programs, webinars, or user group initiatives (e.g., scheduling support, attendee tracking, and follow-up communications).
• Help maintain documentation, trackers, and process guides to support consistent customer success operations.
• Collaborate with cross-functional teams to ensure information accuracy and smooth execution of customer initiatives.

Customer Success Intern

Sales

• Prospect and identify mid-contract and new sales opportunities in the public sector
• Conduct research to identify key decision-makers and influencers within target agencies
• Develop a deep understanding of Westlaw and CoCounsel capabilities and tailor sales pitches to the unique needs of government agencies
• Develop and execute a strategic sales plan to penetrate accounts within and outside the normal buying process
• Collaborate effectively in a team environment to progress and close sales
• Meet and exceed monthly and annual sales targets for Westlaw and CoCounsel sales
• Maintain accurate and up-to-date sales pipeline and forecast reports
• Stay informed about market trends, competition, and industry best practices

Sales Specialist – Government

• Lead and manage a team of Associate Sales Executives, ensuring achievement of individual and team sales goals
• Drive daily, weekly, and monthly sales activity, holding the team accountable for metrics and performance
• Develop and implement high-volume front-end sales processes, including lead generation, outreach, and appointment setting
• Collaborate with senior managers and cross-functional teams to design and execute sales strategies and campaigns
• Monitor and analyze sales pipeline, demand generation, and opportunity assessment data to inform decisions and drive growth
• Support team members in prospecting, client meetings, and solution presentations
• Foster excellent engagement and utilization of Salesforce and AI-powered sales enablement tools across the team
• Partner with Talent Acquisition to aggressively recruit top talent
• Champion the growth and development of each Associate Sales Executive

Sales Manager, Associate Sales Executive

Research Engineer

• Build & Deploy Product Analytics Infrastructure: Design and implement scalable data pipelines and analytics systems that transform customer feedback and product traces into actionable insights across AI-powered legal products.
• Enable AI Evaluation at Scale: Build data workflows to enable the deployment of automated evaluation metrics as production analytics to continuously track product quality, detect errors, and alert teams to regressions before they impact customers.
• Establish Data Governance & Quality Standards: Develop technical governance infrastructure for manual and automated review of AI product data, particularly for small and medium law firms, ensuring data quality, security, and compliance.
• Drive Metric Development: Analyze product traces and customer feedback to identify quality issues and patterns that inform the development of new evaluation metrics and feed into product roadmap decisions.
• Support Cross-Functional Teams: Partner closely with Product Scientists, Research Engineers, and Subject Matter Experts to implement configurations, build reporting dashboards, and create self-service tools for metric implementation.
• Advance AI Evaluation Best Practices: Contribute to the development and scaling of automated evaluation capabilities and establish best practices for AI evaluation and analytics across Thomson Reuters pillars (Legal, Tax & Accounting, and Reuters News).

Research Engineer – Data & Analytics, ML-Enabled Systems

• Own full-cycle sales for HighQ and Contract Express: prospecting, discovery, value mapping, business case creation, multi-threading, negotiation, and closing;
• Protect and grow an existing book of business — ensuring deep product adoption, proactively managing renewals, and identifying expansion opportunities before they become at-risk;
• Engage senior legal stakeholders — Practice Area Heads, Partners, General Counsel, and KM leaders — with compelling storytelling, tailored solution demos, and ROI-driven narratives;
• Develop strategies to expand territory growth, and implement organized plans for opportunities: confirm requirements, agree on success measures, create shared closing plans, and guide deals through to signing;
• Develop deep product fluency across HighQ, Contract Express and our partnership components; tailor demos by workflow and persona, and engage Solutions Consultants where deeper expertise is required to drive to close;
• Maintain accurate forecasting and rigorous hygiene in Salesforce.

Senior Software Sales Executive

Product Manager

• Define and execute the product strategy for CoCounsel Tax, Audit & Accounting across the corporate customer segment.
• Engage directly with customers and partners to identify unmet needs, validate hypotheses, and continuously refine roadmap priorities.
• Oversee development of capabilities suited to large, complex organizations, including workflow integrations, security and compliance standards, and scalable deployment models.
• Champion corporate AI strategy, anchored in an MCP/API integration model.
• Partner closely with engineering, data science, and subject matter experts to design, develop, and launch innovative AI-driven features.