Thermo Fisher Scientific

Manager

• Join our team as a Manager, Business Analytics and contribute to commercial excellence at Thermo Fisher Scientific
• The Manager, Business Analytics is responsible for leading data governance, analytics, and process excellence across key commercial and operational domains
• This role operates with a high degree of autonomy and accountability, partnering with cross-functional leaders to deliver trusted insights, scalable reporting solutions, and standardized processes that support business performance, compliance, and strategic objectives

Manager, Business Analytics

Customer Support

• Handle scheduling service requests for the ULS division ensuring services are performed timely and meet customer expectations
• Facilitate customer concerns of issues if vital
• Drive customer solutions
• Oversee the service scheduling process through service completion
• Directly interface with customers to coordinate the scheduling of service
• Establish confirmation communications with the customer as well as post service courtesy calls
• Coordinate and track scheduling timeline with Field Service
• Ensure training and application support activities are coordinated and scheduled
• Facilitate escalation of issues if necessary

Senior Customer Service Representative

Supply Chain

• The Senior Manager, Supply Chain is responsible for making decisions that impact the demand and supply plans and communicating those decisions to stakeholders.
• Identify and resolve supply shortages for the site.
• Own the supply portion of the Sales, Inventory and Operations planning (SIOP) process.
• Partner with the Demand Planning team to create executable supply plans across all value streams and ensuring supply is available to meet demand requirements within the planning horizon.
• Work with the Procurement team to ensure reliable supply of Raw Materials, Packaging and Components are supplied to the sites.
• Directly manage a team of production planners.

Senior Manager, Supply Chain

Software Engineer

• Work with business analysts to develop, unit test, debug, and maintain Cora Sequence and OutSystems applications based on functional requirements and scope of work.
• Provide software coding and customization, including screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development.
• Adhere to adopted software development standards within Enterprise Services.
• Monitor and optimize platform performances, identify bottlenecks and bugs, and propose effective solutions.
• Use .net core to develop and interface with web services, MVC architecture, RESTful, and JSON.
• Responsible for coding and scripting Dot Net (4.0+) with C, Java script, jQuery, Python, ML, Angular, and NodeJS.
• Develop and enhance custom objects, triggers and services, reports, dashboards, and workflows.

Senior Developer

Sales

• Developing and managing new and existing high-level customers within both academia and industry
• Achieving short and long-term sales objectives by identifying customer needs and providing solutions
• Creating a long-term partnership between the customer and Olink, PSX Division of ThermoFisher Scientific
• Communicating with customers at a well-informed and professional level offering them solutions

Senior Sales Specialist – Proteomics

• Position your team to be the trusted authority of customer demand plans, leveraging history, customer forecast data, molecule intelligence, industry, and other insights
• Collaborates with Accounts on their manufacturing plans (campaigns), related purchase projections to Thermo Fisher, and seeks to understand the customer dynamics that impact demand signal quality
• Develops, with Commercial, the engagement approach to improve collaboration at the Account sites, articulating mutual benefits of the CDP program to strengthen relationships
• Coaches the team on how best to extract and refine customer intelligence, via customer meetings with clear agendas, inputs, outputs, risks and opportunities
• Ensures effective, high-quality demand Interlock process for Accounts thru alignment meetings with a broad set of stakeholders covering new (future) and repeat (existing) business
• Articulates and educates how Thermo Fisher bioprocessing materials are used in key customer drugs, molecules, and brands, to enrich the forecasting process
• Owns the targeted improvement of customer metrics including forecast accuracy, forecast bias, forecast value add, as well as a robust root cause and corrective action (RCCA) process
• Ensures the development and delivery of a clear and concise update for each Account thru standard operating mechanisms (customer pre-demand reviews, interlocks, SIOP meetings)
• Owns the creation and refinement of the ‘Playbooks’ for consistent training and standard work across the team

Senior Manager, Customer Demand Planning

Director

• Lead, manage and oversee initiatives to develop, optimize, improve and assess system software enhancements
• Collaborate, innovate and consult with peers and leaders to drive strategy, execution and communications planning to achieve continuous process and system improvement and departmental and organizational business imperatives, goals and objectives
• Lead, manage and oversee the creation of software product roadmaps
• Lead large, complex, cross-functional process improvement initiatives. Also develop, implement, and oversee process improvement initiatives within the department. May chair or participate in cross-functional teams, working groups and/or governance committees
• Oversee on-going support of standards implementation including training and continual process evaluation (e.g., metrics, CAPAs, trend analyses). May approve training materials and training needs
• Oversee the creation, submission and presenting of yearly budget requests
• May provide oversight and/or responses for client or internal audits on processes, systems, or procedures and/or act as the Authorizing Manager for CAPAs

Director, Integrated Business Planning

• Provide enterprise-level leadership for Thermo Fisher’s environmental data accounting program, ensuring global consistency and strategic alignment.
• Define and evolve the company’s carbon accounting methodologies and data governance framework in alignment with the GHG Protocol, SBTi guidance, and emerging global standards.
• Oversee the end-to-end processes for collecting, validating, managing, and reporting Scope 1, Scope 2, and Scope 3 GHG emissions, as well as other key environmental metrics.
• Lead the development of future-state data systems and processes to support complex, multi-source environmental datasets.
• Maintain and evolve audit-ready environmental data collection, reporting, and documentation procedures.
• Direct the internal environmental data quality control (QC) program, ensuring high-quality, reliable datasets across global sites and functions.
• Oversee the acquisition and validation of supplier-specific emission factors, strengthening the quality of primary data for Scope 3 emissions.
• Lead environmental data integration for Mergers & Acquisitions, including due diligence, onboarding, system harmonization, and methodology alignment.
• Identify strategic opportunities for process improvement, automation, and methodology optimization across the environmental data lifecycle.
• Serve as Thermo Fisher’s senior subject matter expert for carbon accounting, GHG methodologies, and science-based targets.
• Pursue and represent Thermo Fisher in external thought leadership coalitions.
• Lead enterprise assurance programs for environmental and GHG emissions data, including voluntary assurance and preparation for regulatory assurance.
• Serve as the senior point of contact for external assurance providers, driving alignment on expectations, documentation, and audit readiness.
• Anticipate emerging climate disclosure regulations and guide the organization’s readiness strategy.
• Maintain and elevate environmental data controls, governance, and documentation to support compliance, transparency, and scalability.

Senior Manager, Climate Performance and Reporting

Business Development Rep

• Lead the charge in engaging existing qPCR, dPCR, and CE instrument users to drive consumables loyalty and recurring revenue growth.
• Craft and implement innovative account-level strategies to secure long-term usage of Thermo Fisher consumables and outperform the competition.
• Collaborate with country teams and channel partners to design and execute high-impact retention and growth programs.
• Identify and target high-potential competitor-installed accounts, executing structured conversion programs to significantly grow market share.
• Proactively engage local manufacturers to integrate Thermo Fisher consumables into locally developed kits/workflows, creating new and exciting routes to market.
• Work closely with applications and marketing teams to position our differentiated value proposition and drive sustainable demand in the Southeast Asian market.
• Generate and analyze end-user and competitor insights to inform pricing, positioning, and go-to-market strategies across Southeast Asia.
• Empower country teams and distributors with training, compelling value messaging, and competitive tools, ensuring strong cross-functional alignment with marketing, applications, service, and business development.
• Lead disciplined funnel, forecast, and performance management initiatives to support the delivery of ambitious regional growth targets.

Business Development Manager – Core Consumables

Field Engineer

• install, repair and service chemistry analyzers and instrumentation
• Ensure customer needs and expectations are met
• Perform on-site installation, repair, maintenance, qualification and verification of clinical and discrete chemistry analyzers
• Maximize analyzer uptime and maintain a high level of customer satisfaction

Field Service Engineer, III

• Lead and inspire a high-performing North America regional marketing team, delivering sustained revenue growth and demand generation results.
• Own the North America regional marketing strategy and operating plan, aligned with global priorities and regional business objectives.
• Translate deep customer and market insights into compelling, differentiated campaigns with a strong customer-first mindset.
• Partner closely with Global Marketing, Product Management, Digital Marketing and Sales to develop and execute integrated marketing programs.
• Drive successful New Product Introductions (NPIs) across North America, ensuring strong launch readiness, adoption, and revenue performance.
• Collaborate with Marketing Operations to deploy multi-channel campaigns across digital, field, partner, and event channels, maximizing reach and ROI.
• Enable sales teams and channel partners with effective messaging, tools, training, and campaign support to accelerate pipeline and close rates.
• Monitor and analyze marketing performance, market trends, customer segments, and competitive dynamics, adjusting strategies to exceed growth targets.
• Present insights, results, and recommendations to senior stakeholders and executive leadership.
• Manage and optimize the regional marketing budget, ensuring efficient investment and strong return on marketing spend.

Senior Manager, Regional Market Development – Laboratory Products

• Guide and develop commercial teams to drive strategic growth across our innovative portfolio
• Implement effective sales strategies and achieve revenue targets
• Expand market share while building strong customer relationships
• Leverage industry-leading technologies and solutions to help customers make breakthrough discoveries
• Develop and execute strategic sales plans and support sales professionals
• Collaborate across divisions to deliver exceptional customer value
• Drive business growth through market analysis and pipeline management

Senior Sales Manager, BioProduction – West

• Provide advanced technical expertise to semiconductor and life sciences customers using electron microscopy and analytical solutions
• Develop, implement, and optimize applications to support customer workflows
• Serve as a trusted technical advisor, building strong customer relationships
• Support new product introductions and evolving customer technologies
• Deliver customer training on complex instrumentation and applications
• Collaborate with product development and commercial teams to drive customer success
• Troubleshoot complex technical issues and deliver effective solutions
• Support data analysis, process optimization, and workflow development

Senior Field Applications Engineer

• Manage end-to-end clinical trial and clinical project contracts
• Review and negotiate changes to company-approved standard terms
• Partner closely with R&D Legal on contract strategy

Clinical Contract Manager – FSP

• Own and execute the regional key account strategy, aligned with global and enterprise initiatives
• Serve as senior relationship lead for top strategic customers, engaging at executive level
• Lead, coach, and develop a high-performing team of Bioproduction Account Managers
• Partner cross-functionally to deliver integrated, customer-centric solutions
• Drive revenue, margin, retention, and share growth across strategic accounts
• Represent the voice of the customer and continuously enhance customer experience