TheKey

Human Resources

• Serve as the primary intake point for new ER cases
• Conduct administrative elements of ER investigations
• Ensure timely and accurate documentation
• Lead Tier 1 and Tier 2 investigations
• Prepare objective summaries, timelines, and findings for review
• Partner with leaders to ensure alignment
• Provide coaching to leaders on documentation practices
• Support Senior Advisor with higher-tier cases
• Guide leaders on consistent application of progressive corrective action
• Support the creation and delivery of performance documentation
• Maintain accuracy of ER data, tagging, and categorization
• Assist with auditing cases
• Support development and rollout of ER training

Employee Relations Specialist