Manager – Internal Communications, Culture

TheKey

Manager of Internal Communications developing content strategies to engage employees at TheKey. Leading internal communications for a company dedicated to concierge-level care solutions for seniors.

Posted 6/11/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

content strategyinternal communicationscontent creationproofreadingeditingstorytellingdigital contentvendor managementcreative productionengagement software

Soft Skills

collaborationinterpersonal skillscreativitycuriosityinnovative thinkingflexibilityadaptabilityattention to detailurgencyeffective communication

Tools & Technologies

LumAppsemail deliveryintranetnewslettersWorkplacedigital employee experiencecontent platformseditorial planningcommunication toolsengagement software

Certifications & Qualifications

Bachelor’s degree in communicationsBachelor’s degree in journalismBachelor’s degree in marketing

Industry Keywords

corporate communicationsbrandingDEIemployee experiencecontent deliveryinternal storytellingbusiness objectivessensitive communicationsaudience engagementcontent quality control

About the role

Key responsibilities & impact

Develop and maintain content strategies that support company-wide initiatives, promote recognition programs, and connect employees to our mission and values.
Own the end-to-end execution of internal communications, from content creation to delivery across email, intranet, newsletters, Workplace, and events.
Manage the internal communications calendar, balancing requests across departments, prioritizing clarity and timing, and maintaining alignment with business objectives.
Plan and produce content for a variety of formats and audiences, including: Company-wide newsletters, Executive and leadership updates, DEI, culture, and wellness campaigns, Town halls and leadership presentations, Video scripts, audio recordings, and talking points.
Champion modern content delivery, focusing on short-form, visual, and shareable formats over dense, text-heavy communications.
Consult and support functional teams on messaging tone, structure, and best practices to elevate internal storytelling and build employee trust.
Manage and maintain the company intranet (e.g., LumApps), including editorial planning, content quality control, and collaboration with internal stakeholders for story sourcing.
Ensure sensitive communications for protected audiences are handled with discretion, security, and care.
Support the company’s digital employee experience, ensuring all content platforms are up-to-date, intuitive, and accessible.

Requirements

What you’ll need

Bachelor’s degree in communications, journalism, marketing, or equivalent experience.
3+ years of professional experience in roles with a heavy focus on internal communications, corporate communications and/or branding.
Passion for storytelling and enhancing the overall employee experience.
Understanding of best practices surrounding communications and digital content.
Ability to contribute to an effective, collaborative, and cross-functional editorial and content strategy.
Experience managing vendor relationships and communication tools/platforms (e.g., intranet, email delivery, engagement software).
Experience in supporting creative production processes.
Proven proofreading and editing ability with exceptional attention to detail.
Ability to work with urgency and collaborate effectively.
Ability to write and edit in various styles and formats, ensuring content is engaging, clear, accurate, and actionable.
Strong interpersonal and collaboration skills that span in-person and virtual settings.
Creativity, curiosity, and innovative thinking.
Flexibility and adaptability to change.

Benefits

Comp & perks

Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non-Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance