Home Care Liaison

TheKey

Home Care Liaison driving community partnerships for a senior care company. Building referral sources and ensuring high-quality client service through assessments and relationship management.

Posted 7/21/2026full-timeTorrance • California • 🇺🇸 United StatesJuniorMid-Level💰 $73,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship management and sales skills within the healthcare sector, effectively communicating with clients and internal teams to ensure comprehensive care and compliance with regulatory standards.

Highest-signal resume keywords

Sales ExperienceCustomer Service SkillsRegulatory Compliance KnowledgeClient AssessmentRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client AssessmentSales Activity DocumentationHealthcare AdministrationHome Care KnowledgeProficient in Microsoft Office

Soft Skills

Effective CommunicationProblem SolvingTeam CollaborationAdaptabilityCustomer Relationship Management

Tools & Technologies

Personal ComputerLaptopTelephonePhotocopy Machine

Certifications & Qualifications

Current Driver’s LicenseProof of Insurance

Industry Keywords

Health SciencesGerontologySocial WorkNursingRecreation TherapyHome CareHealthcare

About the role

Key responsibilities & impact

Build and maintain strong relationships with community referral sources, manage priority lists, track marketing activities, and represent the organization at networking groups and community events.
Respond to prospective client inquiries, conduct client assessments, address family concerns, and convert prospects into long-term clients.
Communicate effectively with internal teams to ensure care plans meet client needs and that relevant information is shared in a timely manner.
Provide active relationship management for existing cases through home visits and meetings, and assist the team in keeping client accounts up-to-date with the finance/billing department.
Deliver after-hours support—including evenings and weekends—via email, telephone, or home visits for referral partners, prospects, and active clients.
Maintain a working knowledge of regulatory compliance and licensing requirements, while monitoring the market to identify strategic growth opportunities and evaluate competitors.

Requirements

What you’ll need

Possess a university degree preferably in Health Sciences, Gerontology, Social Work, Nursing, Healthcare Administration, or Recreation Therapy.
Two plus years of sales experience preferably in home care or health care related field
Excellent customer service and sales skills
Computer proficiency and ability to document sales activity timely and accurately
Current driver’s license and proof of insurance
Ability to travel approximately up to 75% of the time, lift and carry up to 10-15 pounds, sit, stand and walk for prolonged periods, and use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.

Benefits

Comp & perks

Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non-Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance