National Accounts Manager

TheKey

National Accounts Manager overseeing operational support for national referral partnerships. Responsible for daily execution and ensuring smooth partnership operations with compliance and coordination.

Posted 6/24/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Serve as the primary day-to-day operational lead for assigned national partner accounts.
Own the daily execution and coordination needs of assigned partners, ensuring requests are handled accurately, consistently, and on time.
Support partnership cadence activities including weekly check-ins and monthly business reviews by preparing materials, tracking action items, and ensuring follow-through on operational commitments.
Partner closely with centralized teams to execute deliverables tied to specific partnership needs, ensuring timely and accurate completion of required work.
Support key components of partner-related projects such as launches, expansions, pilots, and integrations, contributing to execution against defined timelines and deliverables.
Collaborate closely with cross-functional teams to ensure alignment on timelines, dependencies, and readiness milestones, escalating issues when needed to maintain progress.
Support the development and maintenance of Salesforce dashboards and Tableau reporting by ensuring data accuracy, completeness, and timely updates.

Requirements

What you’ll need

3–5 years of experience in account coordination, account management support, operations, or client services roles (healthcare, home care, insurance, benefits, or B2B services preferred).
Strong operational execution skills with demonstrated experience managing workflows across multiple systems (e.g., Salesforce, CRM platforms, reporting tools).
Experience working in cross-functional environments, coordinating across Operations, Finance, Billing, Legal, or similar internal teams.

Benefits

Comp & perks

Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non-Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account coordinationaccount management supportoperationsclient servicesoperational executionworkflow management

Soft Skills

collaborationcommunicationorganizational skillsproblem-solvingattention to detail