The Hello Team

Sales Development Rep

• Manage and respond to inbound sales inquiries via phone, email, and web submissions.
• Qualify inbound leads based on companys ideal customer profile (ICP).
• Conduct discovery conversations to understand merchant needs, business models, and payment requirements and rate the lead.
• Schedule and coordinate qualified meetings for senior sales executives.
• Maintain accurate, up-to-date records in HubSpot CRM.
• Ensure timely follow-up on all inbound leads to maximize conversion rates.
• Support the sales pipeline by tracking lead status, outcomes, and next steps.
• Perform other tasks related to the position.

Sales Development Representative, Hubspot

Software Engineer

• Design and build custom pipelines, deal stages, and fields that align with our unique sales process.
• Develop, test, and maintain custom integrations between Pipedrive and external tools using the Pipedrive API.
• Create and manage advanced Workflow Automations to eliminate manual tasks, such as auto-assigning leads or triggering follow-up sequences.
• Perform regular data audits, deduplication, and standardization to ensure high-quality reporting.
• Build custom dashboards and advanced reports to provide actionable insights into team performance and revenue forecasting.
• Serve as the primary point of contact for troubleshooting system errors and managing production support tickets.

Pipedrive CRM Developer

Recruitment

• Post job openings on various platforms to attract qualified candidates
• Screen resumes and conduct interviews, particularly for roles involving work with children
• Assist with candidate onboarding and required documentation
• Evaluate candidates to ensure they are a strong fit for positions working with children
• Follow client training and adhere to established paperwork and internal processes
• Maintain candidate records and update recruitment tracking systems
• Coordinate interview schedules and communicate with candidates throughout the hiring process
• Perform other tasks related to the position

Recruitment Specialist

Backend Engineer

• Receive tasks and assignments from the Software Manager.
• Develop and maintain backend systems and features.
• Test, debug, and troubleshoot code to ensure quality and performance.
• Ensure software runs properly, efficiently, and meets business requirements.
• Collaborate with cross-functional team members as needed.
• Design, build, and optimize database structures, queries, and stored procedures.
• Contribute to full-stack development efforts, including integration with Angular-based frontends when needed.
• Participate in system architecture design and technical decision-making.
• Deploy, manage, and monitor applications within Microsoft Azure environments (as applicable).
• Write clean, scalable, and well-documented code following best practices.
• Perform code reviews and provide constructive feedback to other developers.
• Identify performance bottlenecks and implement improvements.
• Proactively identify issues and propose effective technical solutions.
• Communicate progress, challenges, and solutions clearly to stakeholders and team members.
• Take ownership of assigned tasks and deliver high-quality results within deadlines.
• Perform other tasks related to the position.

Senior Back-End Software Developer

Designer

• Draft residential homes and interior layouts
• Create lighting plans for design projects
• Prepare presentations based on the designer's inspiration and design concepts
• Support the designer with drawings and design documentation
• Create and revise shop drawings for custom design elements
• Revise drawings and plans based on designer feedback and project updates
• Assist with 3D rendering tasks when applicable (experience preferred but not required)
• Perform other tasks related to the position

Interior Design Drafter

Bookkeeper

• Manage end-to-end company financial records and day-to-day bookkeeping activities
• Handle Accounts Receivable and Accounts Payable
• Prepare monthly financial reports
• Perform bank and account reconciliations
• File quarterly sales tax reports
• Communicate with clients regarding invoices and payments
• Coordinate with vendors regarding billing and collections
• Assist with scheduling and administrative tasks as needed
• Perform other tasks related to the position

Bookkeeping and Finance Manager

Administrative Assistant

• Assist with property research, data entry, and client coordination.
• Accurately enter and verify client and property information.
• Maintain organized records and prepare internal reports.
• Follow up with clients to obtain required documentation.
• Handle incoming and outbound calls.
• Research properties and verify that all information is correct.
• Ensure billing addresses, inspection details, and property data are accurate and clearly recorded.
• Coordinate with internal team members to ensure information is complete and up to date.
• Review and double-check data entries to ensure accuracy and consistency.
• Perform other tasks related to the position.

Back-End Administrative Coordinator

• Conduct cold calls to residential and commercial customers to generate new business.
• Follow up with existing clients regarding payments or service pickups.
• Provide customer service and respond to client inquiries.
• Perform basic data entry and update customer records.
• Support administrative tasks, with increased data entry during the initial months.
• Schedule service pickups and coordinate availability with customers.
• Maintain organized records of customer interactions and call outcomes.
• Communicate relevant updates or issues to the internal team.
• Perform other tasks related to the position.

Sales and Administrative Assistant

Call Center Representative

• Deliver training and onboarding programs for call center agents.
• Provide coaching and feedback to improve performance and customer interactions.
• Monitor calls to identify training needs and development opportunities.
• Develop and update training materials and documentation.
• Collaborate with team leaders to improve training strategies and processes.
• Promote a positive learning environment focused on teamwork and improvement.
• Adapt training schedules and content based on operational needs.
• Perform other tasks related to the position.

Call Center Trainer

• Handle incoming and outgoing calls, emails, and general correspondence related to property management
• Coordinate and schedule property viewings for rental units
• Prepare and send viewing lists and appointment confirmations
• Communicate with tenants, prospective tenants, and local authorities/councils regarding property matters in the United Kingdom
• Follow up with prospects and stakeholders to ensure timely responses and progress on rental inquiries
• Verify tenant eligibility for council programs or incentives when applicable
• Maintain accurate records of viewings, tenant communications, and property updates
• Assist with scheduling, reminders, and general coordination tasks as a virtual/personal assistant
• Support day-to-day administrative and secretarial tasks for the office
• Perform other tasks related to the position

Property Management & Administrative Assistant

• Manage Accounts Payable (AP) and Accounts Receivable (AR) processes.
• Perform bank reconciliations to ensure accurate financial records.
• Prepare and maintain financial reports and supporting documentation.
• Conduct accurate data entry and maintain organized financial records.
• Answer and handle tenant calls , providing timely assistance and support.
• Update tenant accounts, payments, and lease records in AppFolio.
• Process and track tenant payments, invoices, and balances.
• Coordinate with property managers and vendors on billing and payments.
• Perform other tasks related to the position.

Property Management Bookkeeper – AppFolio

Video Editor

• Edit high performing Instagram Reels and TikTok content daily
• Create complex edits with advanced transitions, sound design, and pacing
• Elevate raw footage into premium short form content
• Apply motion elements, visual effects, and creative enhancements
• Create and integrate AI generated video content
• Develop prompts and workflows for AI video generation tools
• Maintain extremely high-quality standards with fast turnaround times
• Collaborate closely on creative direction and content strategy
• Perform other tasks related to the position

Senior Short-Form Video Editor

• Support the day-to-day administrative, financial, and operational activities of our team
• Manage job estimates, track project costs, and coordinate worker schedules
• Maintain organized job documentation and support Accounts Payable and Accounts Receivable processes
• Maintain accurate records in spreadsheets and track job-related expenses
• Organize permits and documentation in Google Drive, assist with payroll tracking and vendor payments

Administrative & Operations Coordinator, Bookkeeping Knowledge

Customer Support

• Navigate and manage internal systems efficiently
• Update, review, and correct documentation to ensure accuracy and clarity
• Maintain organized and up-to-date system records
• Lead virtual meetings to train members on internal systems and tools
• Provide ongoing support and troubleshooting assistance
• Create clear instructional materials, including video tutorials
• Manage incoming requests and ensure timely follow-ups
• Maintain organized communication through email and internal platforms
• Handle daily operational tasks with accuracy and efficiency
• Support cross-functional collaboration
• Perform other tasks related to the position

Customer Support, Systems Specialist

• Answer incoming intake calls
• Follow up with customers regarding quotes and services
• Schedule service appointments
• Handle collections, including follow-up on unpaid invoices
• Perform light bookkeeping and data entry
• Update and maintain accurate customer records in the system
• Respond to customer inquiries via phone and email in a timely manner
• Coordinate with internal teams to ensure smooth service delivery
• Assist with administrative tasks and support the team as needed
• Perform other tasks related to the position