The Hello Team

Security Engineer

• Lead cybersecurity and compliance engagements for clients in healthcare and regulated industries
• Conduct cybersecurity and compliance assessments
• Evaluate security postures and identify risks
• Develop remediation plans and assist with policy development
• Prepare professional assessment reports and deliver training programs
• Support virtual CISO (vCISO) engagements

Senior Cybersecurity Consultant – Compliance (HIPAA, NIST, SOC 2)

Bookkeeper

• Enter and maintain vendor invoices accurately in the accounting system
• Process payments in accordance with company procedures and deadlines
• Reconcile bank accounts and resolve discrepancies as needed
• Assist with accounts payable activities and invoice management
• Follow up with vendors regarding billing discrepancies and payment inquiries
• Maintain accurate and organized financial records and documentation
• Review financial data for accuracy and completeness
• Assist with month-end bookkeeping and account reconciliation activities
• Generate and update financial reports and spreadsheets using Excel
• Perform other duties related to the position as assigned

Bookkeeper, QuickBooks

Architect

• Produce accurate, coordinated construction documents in Revit based on received files and inputs
• Evaluate approved design concepts with a clear understanding of how the design will be built in the field
• Translate approved design concepts into clear, buildable, and fully coordinated construction documentation
• Model and document designs based on architectural, consultant, and client inputs
• Identify finishes, fixtures, and materials and document them accurately
• Detect missing details, inconsistencies, or coordination issues and proactively address or flag them
• Communicate changes and revisions clearly with the internal team
• Perform other tasks related to the role

Spec Book & Architectural Construction Documentation Drafter

Billing Specialist

• Manage collections and follow up on outstanding customer balances
• Create, review, and process customer invoices
• Maintain accurate billing and accounts receivable records
• Investigate and resolve billing discrepancies and customer account issues
• Utilize Epicor Prophet 21 (P21) to perform daily billing, accounts receivable, and collections activities
• Reconcile customer accounts and payment discrepancies
• Prepare accounts receivable and collections reports
• Communicate with customers regarding outstanding balances and payment status
• Perform other duties related to the position as assigned

Collections & Billing Specialist – Epicor Prophet 21, P21

Ecommerce

• Create, optimize, and maintain product listings across various e-commerce platforms
• Create product photos and videos using AI tools and coordinate with Fiverr freelancers as needed
• Assist with social media marketing initiatives, including TikTok advertising campaigns
• Manage and optimize advertisements on Amazon and other online marketplaces
• Handle customer inquiries and provide customer support
• Assist with packaging projects and product improvement initiatives
• Manage returns, resolve customer issues, and help improve customer satisfaction
• Perform other duties related to the position as assigned

E-Commerce Operations Assistant

Implementation Specialist

• Optimize and manage CRM ecosystem
• Review current processes and optimize workflows
• Integrate additional tools with HubSpot
• Ensure data accuracy and CRM hygiene
• Build and support client portals and websites
• Assist with HubSpot marketing tools
• Support data collection and reporting
• Configure and maintain HubSpot workflows and automation
• Monitor CRM performance and generate reports
• Provide support for CRM processes and maintain efficient operations

HubSpot Implementation Specialist

3D Artist

• Prepare and revise drafting documents for architectural and construction projects
• Create accurate 3D models and visualizations using industry-standard software
• Develop detailed technical drawings and construction documentation in accordance with project requirements and applicable standards
• Collaborate with project teams to ensure accuracy, quality, and timely completion of design deliverables
• Review and update drawings and models based on project changes, feedback, and design revisions
• Maintain organized project files and documentation throughout all phases of the project
• Assist with zoning and code compliance requirements as needed
• Perform other duties related to the position as assigned

Architectural Drafter, 3D Modeler

Business Development Rep

• Manage company software systems and ensure platforms remain updated and operational
• Oversee scheduling, invoicing, workforce coordination, and daily operations
• Ensure technicians accurately enter information and follow procedures
• Resolve system and operational issues before escalating to management
• Research AI tools and process improvements to support business growth and efficiency
• Maintain operational reports, dashboards, and internal documentation
• Coordinate communication between technicians, staff, and management
• Monitor workflows and identify opportunities to improve productivity and organization
• Perform other duties related to the position as assigned

Business Development Assistant – Operations, Technology

Onboarding Specialist

• Conduct onboarding meetings with new clients via Zoom
• Guide clients through the intake process and onboarding forms
• Gather client requirements and communicate key information to the internal team
• Explain AI solutions, processes, and expectations in a clear, client-friendly manner
• Serve as the primary point of contact during the onboarding process
• Ensure clients feel supported, informed, and confident throughout their onboarding experience
• Maintain accurate client records and onboarding information within CRM and internal systems
• Coordinate with internal teams to ensure a smooth onboarding process
• Follow up with clients to gather required information and keep onboarding on track
• Assist with customer support inquiries and ongoing client communication as needed
• Learn and maintain a basic understanding of the company's AI solutions and services
• Perform other duties related to the position as assigned

Client Onboarding Specialist, AI Tools

Executive Assistant

• Provide high-level support across multiple businesses.
• Conduct outbound calls and generate leads.
• Assist with collections and payment follow-ups.
• Support eBay and online marketplace activities.
• Prepare reports and assist with daily business operations.
• Organize and manage tasks and assignments.
• Post advertisements on online platforms.
• Communicate professionally with customers regarding outstanding balances.

Sales Executive Assistant

Administrative Assistant

• Handle billing, payments, and basic reconciliations primarily using AppFolio
• Use QuickBooks as a secondary support system when needed
• Prepare financial and operational reports
• Assist with accounting and data organization tasks
• Communicate with vendors and follow up on payments or service requests
• Support contract coordination, lease and administrative documentation, and operational tasks
• Provide general administrative and executive support as needed
• Maintain organized digital records, files, and internal documentation
• Assist with scheduling, calendar coordination, and follow-up communications
• Monitor and update internal trackers, spreadsheets, and operational databases
• Perform other duties related to the position as assigned

Operations Administrative Assistant, Property Management

Full-stack Engineer

• Develop and maintain scalable software features and applications
• Assist in building and improving management software systems
• Test, debug, and troubleshoot applications
• Monitor and maintain system stability and performance
• Collaborate with the team on product enhancements
• Participate in code reviews and contribute to development best practices
• Integrate and maintain APIs and frontend/backend components
• Document technical processes and workflows

Software Developer

QA Engineer

• Test new features and bug fixes across Employee, Client, and Admin portals before release
• Perform full regression testing before deployments
• Create detailed bug reports in Asana, including reproduction steps, severity, environment details, and supporting evidence
• Validate bug fixes before closing tickets
• Proactively test edge cases across devices, user roles, and environments
• Conduct daily check-ins with the development team to track progress and resolve blockers
• Maintain a log of known issues and provide weekly status updates to the CEO
• Review user stories and acceptance criteria to ensure proper testing coverage
• Own the end-to-end QA process and ensure platform quality before release

QA Engineer – SaaS Platform

• Support daily e-commerce operations and reporting
• Organize projects, assets, and communication workflows
• Coordinate with vendors, manufacturers, printers, and agencies
• Assist with tracking, and operational tasks
• Support product sourcing and development projects
• Help coordinate marketing and operations activities
• Maintain spreadsheets, reports, and project documentation
• Manage multiple projects and follow up on deadlines
• Pull and maintain reports from Shopify, Amazon, Meta, and sales tracking sheets
• Organize and manage operational and performance data
• Update dashboards and maintain KPI tracking reports
• Perform other duties related to the position as assigned

Marketing & E-commerce Operations Assistant

Account Executive

• Conduct outbound cold calls to targeted businesses
• Identify and engage with purchasing departments and key decision-makers
• Generate, qualify, and develop new leads
• Maintain consistent follow-up with prospects to advance opportunities
• Provide daily reports on activities, progress, and results
• Focus on lead generation and setting opportunities
• Research target businesses in assigned markets
• Update and manage leads in the CRM