Marketing & E-commerce Operations Assistant

The Hello Team

Marketing & E-commerce Operations Assistant supporting daily operations and e-commerce activities. Organizing projects, maintaining reports, and coordinating with vendors and partners in a remote environment.

Posted 5/19/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support daily e-commerce operations and reporting
Organize projects, assets, and communication workflows
Coordinate with vendors, manufacturers, printers, and agencies
Assist with tracking, and operational tasks
Support product sourcing and development projects
Help coordinate marketing and operations activities
Maintain spreadsheets, reports, and project documentation
Manage multiple projects and follow up on deadlines
Pull and maintain reports from Shopify, Amazon, Meta, and sales tracking sheets
Organize and manage operational and performance data
Update dashboards and maintain KPI tracking reports
Perform other duties related to the position as assigned

Requirements

What you’ll need

Proficient level of English (written and spoken)
Proficient level of Spanish (written and spoken) is a plus
Excellent professional and communication skills
Experience in e-commerce, operations, administrative support or related roles
Experience with reporting tools including Excel, Google Sheets, Shopify, and Amazon reports
Ability to organize and interpret sales, marketing, and operational metrics
Proficient in maintaining dashboards, reports, and KPI tracking systems
Strong organizational and multitasking abilities
Ability to work independently and manage multiple priorities
Experience coordinating with vendors or external partners
Amazon or e-commerce support experience is a plus
Ability to analyze operational and performance data
Strong project coordination, follow-up, and execution management skills
Detail-oriented with strong accountability and problem-solving skills
Proven ability to meet deadlines consistently
Comfortable working within structured processes and established workflows
Ability to quickly learn new systems, software, and workflows
Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management)
Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

Benefits

Comp & perks

100% remote work
Full-time position with 40 hours weekly
Great work environment with potential for growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

e-commercereportingdata analysisKPI trackingproject coordinationsales metrics interpretationdashboard maintenanceadministrative supportmultitaskingproblem-solving

Soft Skills

communication skillsorganizational abilitiesattention to detailaccountabilityindependencetime managementfollow-up skillsexecution managementadaptabilityprofessionalism