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The Hello Team

QA Engineer – SaaS Platform

The Hello Team

QA Engineer responsible for testing and validating features for internal SaaS platform. Collaborating with development teams and managing the QA process for product stability.

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Test new features and bug fixes across Employee, Client, and Admin portals before release
  • Perform full regression testing before deployments
  • Create detailed bug reports in Asana, including reproduction steps, severity, environment details, and supporting evidence
  • Validate bug fixes before closing tickets
  • Proactively test edge cases across devices, user roles, and environments
  • Conduct daily check-ins with the development team to track progress and resolve blockers
  • Maintain a log of known issues and provide weekly status updates to the CEO
  • Review user stories and acceptance criteria to ensure proper testing coverage
  • Own the end-to-end QA process and ensure platform quality before release

Requirements

What you’ll need
  • Proficient level of English (written and spoken)
  • 4+ years of QA experience in SaaS or web applications
  • Strong bug documentation and reporting skills
  • Strong analytical, problem-solving, and attention to detail skills
  • Experience working in business-critical SaaS environments
  • Experience writing bug reports in Asana, Jira, Linear, or similar tools
  • Experience testing platforms with multiple user roles
  • Ability to work independently and manage the QA cycle
  • Experience working with offshore development teams
  • Comfortable on live video calls with US-based stakeholders
  • Experience in HR tech, payroll, workforce management, or staffing software, strongly preferred
  • Positive attitude and the ability to learn and adapt quickly

Benefits

Comp & perks
  • 100% remote work
  • Full-time position with 40 hours weekly
  • Great work environment with potential for growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
QA experiencebug documentationregression testingtest case creationbug reportinganalytical skillsproblem-solving skillsattention to detailSaaS testinguser role testing
Soft Skills
communication skillsindependenceadaptabilitypositive attitudeteam collaborationprogress trackingissue resolutionstatus reportingattention to detailproactive testing