Operations Administrative Assistant, Property Management

The Hello Team

Remote Operations Administrative Assistant role providing operational and administrative support in a property management company. Responsible for billing, reporting, vendor coordination, and other operational tasks.

Posted 5/27/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handle billing, payments, and basic reconciliations primarily using AppFolio
Use QuickBooks as a secondary support system when needed
Prepare financial and operational reports
Assist with accounting and data organization tasks
Communicate with vendors and follow up on payments or service requests
Support contract coordination, lease and administrative documentation, and operational tasks
Provide general administrative and executive support as needed
Maintain organized digital records, files, and internal documentation
Assist with scheduling, calendar coordination, and follow-up communications
Monitor and update internal trackers, spreadsheets, and operational databases
Perform other duties related to the position as assigned

Requirements

What you’ll need

Proficient level of English (written and spoken)
Excellent interpersonal and communication skills, allowing for effective collaboration with clients, colleagues, and teammates
Experience with bookkeeping tools, including AppFolio and QuickBooks, is preferred but not required, as training will be provided
Extremely reliable and consistent
Experience as a personal assistant, operations assistant, data entry specialist, customer service representative, or in similar roles
Dependable, organized, and structured, with the ability to remain calm under pressure, communicate proactively, and demonstrate a strong sense of responsibility
Strong attention to detail and organizational skills
Proven track record of responsibility and follow-through
Strong integrity and trustworthiness
Ownership mindset and proactive approach to responsibilities
Ability to manage multiple tasks in a fast-paced environment
Ability to quickly learn new systems, software, and workflows
Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management)
Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach
Positive attitude and the ability to learn and adapt quickly
Ability to understand and follow established processes accurately with minimal supervision
Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs
Interested in long-term career opportunities
Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

Benefits

Comp & perks

100% remote work
Great work environment with potential for growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

bookkeepingdata entryfinancial reportingoperational reportingreconciliationschedulingcalendar coordinationattention to detailorganizational skillsmulti-tasking

Soft Skills

interpersonal skillscommunication skillsreliabilityorganizationproactive approachadaptabilityself-motivationintegrityresponsibilitycalm under pressure