Tenet Healthcare

Human Resources

• General HR functions to include employee relations, training and development, and leave management.
• Facilitate the resolution of various Human Resources problems and provide support to employees and management staff consistent with the policies and procedures established.
• Manage full-cycle onboarding and compliance processes, including execution of new hire orientation, I-9 collection and verification, Red Carpet onboarding task management, policy acknowledgements, and badge/access coordination.
• Oversee physician and advanced practice provider onboarding, including Pending Worker set up, background checks, drug screens, credentialing coordination, and department/cost center alignment.
• Lead onboarding execution for acquisitions, including offer letter creation, position creation and profile setup in myHR, seniority date entry, background checks and drug screen tracking, benefits coordination for Day 1 eligibility, and on-site Day 1 onboarding execution.
• Support compensation and payroll-critical processes by processing compensation changes, advising on new hire compensation using pay grids and internal equity as a guide, and initiating market analysis when needed.
• Coordinate payroll-sensitive actions across multiple cycles and facilities, including severance calculations, PCNs, agreements, and termination processing, as well as retroactive and exception-based pay updates requiring HRIS coordination.
• Manage workforce changes and high-risk employee transactions such as resignations, reductions in force, internal and global transfers, and title, FTE, and department changes.
• Provide documentation support for unemployment, workers’ compensation, and credentialing matters while maintaining audit-ready reporting, anniversary and birthday rosters, and scheduled HR analytics reporting to support leadership visibility and compliance.
• HR Inbox Management.

Senior HR Specialist

Analyst

• Accountable for a wide range of duties in support of client management activities, including but not limited to, reporting, interpretation and analysis, presentations, in support of various client RBO performance improvement efforts.
• Accountable for the identification of client RBO improvement opportunities through functioning as an analyst, facilitator, consultant, and/or project manager as required within our performance improvement initiatives.
• Interfaces regularly with Provider Practice leaders to produce relevant, reliable, accurate and timely results and deliverables.
• Work collaboratively with Provider Practice team and senior leaders in setting direction of client RBO improvement efforts including: defining issues; identifying root causes; interpreting data; understanding data dependencies; goal setting; establishing tracking and reporting metrics; updating project plans; and, providing performance reports and deliverable preparation.
• Effectively organize content & format of documents & analyses to facilitate understanding & decision making by VBC and client senior leaders.
• Provide project management, analysis, and/or technical expertise for a broad array of RBO client initiatives.
• Develop, implement, analyze, and maintain VBC dashboards, scorecards, status reports and other standard reports.
• Produce and develop deliverables for VBC client meetings.

Provider Practice Analyst

General

• Greeting patients, answering phones and scheduling appointments
• Collection of accurate patient demographics
• Answers telephones in a prompt and courteous manner
• Insurance verification
• Referral processing
• Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
• Manage, copy, and review medical records to ensure accuracy
• Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies

Practice Coordinator

• Responsible for basic HR generalist functions including policy interpretation, and general support in the development and execution of strategies that support the business unit’s HR goals and initiatives.
• Work closely with Service Center and Payroll to troubleshoot employee issues.
• Work closely with HR directors on a variety of HR projects and initiatives.
• Interpret and advise managers on general policies and procedures as it relates basic employee relations issues; escalate to HR Director as appropriate.
• Gather HR data and provide analysis and reporting as required by HR directors and business leaders.
• Track hierarchy changes and ensure integrity in all HR systems (HRMS, SuccessFactors, etc.).
• Take ownership of assignments that contribute to results of various HR projects in support of client needs as required.
• Coordinate administrative requirements for employee status changes, and terminations, and submit timely for processing.
• Schedule and present webinar training for newly integrated managers and employees and existing employees as needed.
• Act as liaison to payroll and benefits on behalf of employee’s for questions beyond 800# capability.

HR Generalist

Accounting Manager

• Coordinate support of facility accounting staff for month end close, systems, policy interpretation, and disclosure reporting.
• Supervise performance of complex financial analyses and reviews of specific financial metrics. Analyze trends and changes that may explain Tenet’s financial results, but also provide insight into future risks & opportunities.
• Management of projects for system enhancements, system training, and support.
• Management of special projects and interpretation of financial data for key constituents.
• Audit Support
• Quarterly Disclosure preparation, AIP coordination, and represent specific subject matter expertise on key committees.

Accounting Director

Compliance

• Serve as the primary compliance resource for assigned facilities and regional leadership teams.
• Provide guidance on regulatory, compliance, ethics, and privacy matters while identifying practical solutions that support organizational objectives.
• Foster a culture of ethical decision-making, accountability, and compliance throughout the region.
• Build trusted relationships with administrators, CEOs, physicians, and facility leadership to promote effective compliance oversight.
• Implement ongoing execution of Tenet's Ethics, Compliance, and Privacy Program within assigned facilities.
• Ensure adherence to the Quality, Compliance, and Ethics Charter and applicable federal and state healthcare regulations.
• Drive regional compliance initiatives, work plans, monitoring activities, and risk mitigation strategies.
• Implement approved monitoring and reporting processes designed to identify and prevent compliance concerns.
• Support the delivery of compliance, ethics, privacy, and security education programs for employees, contractors, and physicians.
• Promote awareness of regulatory requirements, organizational policies, and ethical business practices.
• Encourage a strong speak-up culture where concerns can be raised without fear of retaliation.
• Partner with leadership and subject matter experts to identify, assess, and mitigate compliance risks.
• Assist with auditing, monitoring, investigations, and other compliance oversight activities.
• Oversee corrective action plans and ensure timely follow-up and sustainable resolution of identified issues.
• Collaborate with facility and corporate stakeholders to address audit findings and compliance opportunities.
• Lead and participate in Compliance Committee and Board meetings, presenting compliance trends, risks, and mitigation strategies.

Compliance Officer – USPI Western Territory

Security Engineer

• Manage security governance programs, SOX IT controls coordination, customer and vendor security reviews, client-facing security engagements, regulatory and compliance assessments, and cross-functional security initiatives.
• Act as the single point of contact (SPOC) for security governance matters across Conifer, ensuring alignment with enterprise security requirements, client obligations, regulatory standards, and business objectives.
• Lead Conifer’s security governance activities, ensuring adherence to corporate security policies, regulatory requirements, and industry best practices.
• Coordinate and manage SOX IT General Controls (ITGC) activities, control testing, remediation efforts, evidence collection, and audit support.
• Support internal and external audits, including SOX, SOC, client audits, and regulatory assessments.
• Track compliance initiatives and monitor remediation activities through completion.
• Facilitate governance forums and provide regular updates to executive leadership.
• Serve as the primary security representative for client security inquiries, assessments, and due diligence activities.
• Lead customer security reviews, questionnaires, RFP/RFI responses, and security presentations.
• Build trusted relationships with client security, compliance, legal, and technology stakeholders.
• Partner with Sales, Client Services, and Operations teams to address customer security requirements during contract negotiations and ongoing service delivery.
• Manage Conifer’s third-party security risk management processes.
• Conduct security reviews and risk assessments for vendors, partners, and service providers.
• Coordinate remediation plans with vendors and internal stakeholders.
• Ensure compliance with vendor security requirements, contractual obligations, and client expectations.
• Maintain vendor security risk documentation and reporting.
• Serve as Conifer’s primary liaison to Tenet Enterprise Security, Risk, and Compliance organizations.
• Coordinate the adoption and implementation of enterprise security initiatives across Conifer.
• Ensure alignment between Conifer-specific requirements and Tenet cybersecurity standards.
• Identify, assess, and monitor information security, operational, and third-party risks.
• Support enterprise risk management activities, risk reporting, and mitigation planning.
• Track security findings and corrective actions through closure.
• Assist in the development and maintenance of security policies, standards, and procedures.
• Develop executive-level reporting, dashboards, and risk metrics.
• Present security program status, compliance updates, and risk assessments to senior leadership.
• Drive cross-functional collaboration among Security, Compliance, Legal, Operations, Technology, and Client Services teams.

Manager, Cybersecurity

Representative

• The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner.
• Representative will need to effectively follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities.
• Document clear and concise notes in the patient accounting system regarding claim status and any actions taken on an account.
• Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership.

Denial Management Representative

Patient Account Representative

• Responsible for all aspects of follow-up activity, to resolve accounts timely
• Effectively follow-up on claim submission and remittance review for insurance collections
• Create and pursue disputed balances from both government and non-government entities
• Participate and assist in special projects and provide A/R support to the team
• Conduct telephone calls utilizing a professional demeanor in order to obtain collection related information
• Document clear and concise notes in the patient accounting system regarding claim status and any actions taken on an account
• Maintain department daily productivity goals in completing a set number of accounts while meeting quality standards

Senior Patient Account Representative

• Codes diagnoses and procedures of inpatient accounts according to ICD-10-CM/PCS.
• Assists the Corporate Coding Manager with second level coding reviews and educates coders on correct coding.
• Assists the coding department with coding questions, reviews, or inquiries.
• Performs second level coder reviews on accounts that are sent back from Revint, Iodine, coding audits, and coding/billing editor.
• Monitors and assists coding manager with DNFC management to goals.
• Attends Tenet coding educations and maintains coding credentials.

Inpatient Corporate Coding Coordinator

Supervisor

• Responsible for maximizing product performance and value to Tenet Patient Financial Services, its clients and the healthcare market through effective supervision, direction and operation of the government programs product and the coordination of its delivery through field operation offices.
• Provides overall supervision of Government Programs for assigned division including direction, knowledge, and resources to management and staff to enable them to expedite governmental program recovery and decrease facility bad debt.
• Ensures staff understanding and application of local, state and federal laws and guidelines.
• Develops and delivers Eligibility Program training to divisional staff and its clients.
• Provides direction to staff on issues/questions relating to Government ProgramsDevelops, refines and manages the product to maximize operational goals and objectives while working with the management team and staff.
• Monitors and builds team morale and productivity as measured against planned objectives. Identifies key performance indicators and utilize them to track and manage product performance.

EES Supervisor

Program Manager

• Analyze current workforce and recruitment workflows and tools and identify areas for improvement to increase efficiency and effectiveness.
• Develop, document, and implement scalable processes to enhance user experience and effectiveness.
• Ensure compliance with policies, legal and regulatory requirements, and industry best practices.
• Work cross-functionally with HR, IT, and other departments to improve systems and tools.
• Manage and report out on recruitment and workforce-related projects, such as system implementations, process automation, and reporting enhancements.
• Drive continuous improvement initiatives by leveraging data insights and stakeholder feedback.
• Support monitoring workforce metrics and KPIs to identify trends, gaps, and opportunities for improvement.
• Partner with HRIS and IT teams to optimize the use of applicant tracking systems (ATS), core HR, onboarding and other systems.
• Support system migrations, integrations, and user training.
• Serve as a key resource for recruiters, hiring managers, and HR teams in process implementation and troubleshooting.
• Provide training and documentation to ensure alignment with updated policies and systems.

Workforce Optimization Program Manager

• Responsible for maximizing product performance and value to Tenet Patient Financial Services, its clients and the healthcare market through effective supervision, direction and operation of the government programs product
• Provides overall supervision of Government Programs for assigned division including direction, knowledge, and resources to management and staff to enable them to expedite governmental program recovery and decrease facility bad debt.
• Ensures staff understanding and application of local, state and federal laws and guidelines.
• Develops and delivers Eligibility Program training to divisional staff and its clients.
• Provides direction to staff on issues/questions relating to Government Programs.
• Develops, refines and manages the product to maximize operational goals and objectives while working with the management team and staff.
• Monitors and builds team morale and productivity as measured against planned objectives.
• Identifies key performance indicators and utilize them to track and manage product performance.

• Serve as the primary compliance resource for assigned facilities and regional leadership teams.
• Provide guidance on regulatory, compliance, ethics, and privacy matters while identifying practical solutions that support organizational objectives.
• Foster a culture of ethical decision-making, accountability, and compliance throughout the region.
• Build trusted relationships with administrators, CEOs, physicians, and facility leadership to promote effective compliance oversight.
• Implement ongoing execution of Tenet's Ethics, Compliance, and Privacy Program within assigned facilities.
• Ensure adherence to the Quality, Compliance, and Ethics Charter and applicable federal and state healthcare regulations.
• Drive regional compliance initiatives, work plans, monitoring activities, and risk mitigation strategies.
• Promote awareness of regulatory requirements, organizational policies, and ethical business practices.
• Encourage a strong speak-up culture where concerns can be raised without fear of retaliation.
• Partner with leadership and subject matter experts to identify, assess, and mitigate compliance risks.
• Collaborate with facility and corporate stakeholders to address audit findings and compliance opportunities.