Denial Management Representative

Tenet Healthcare

Patient Account Representative ensuring timely resolution of patient accounts in the healthcare finance sector. Collaborating effectively within a dynamic team to manage insurance collections and disputes.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $16 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medical claims processing and hospital collections, with a strong focus on timely resolution of accounts and effective communication with both government and non-government entities. Proficient in documenting account actions and maintaining productivity standards.

Highest-signal resume keywords

Medical Claims ExperienceHospital Collections ExperienceTyping Speed of 45 WPMAccount Resolution SkillsDocumentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Claims ProcessingHospital CollectionsRemittance ReviewDisputed Balance ManagementAccount Documentation

Soft Skills

Effective CommunicationAttention to DetailTime Management

Tools & Technologies

Patient Accounting System

Industry Keywords

Insurance CollectionsGovernment EntitiesNon-Government EntitiesProductivity GoalsQuality Standards

About the role

Key responsibilities & impact

The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner.
Representative will need to effectively follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities.
Document clear and concise notes in the patient accounting system regarding claim status and any actions taken on an account.
Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership.

Requirements

What you’ll need

High School diploma or equivalent. Some college coursework in business administration or accounting preferred
1-4 years medical claims and/or hospital collections experience
Minimum typing requirement of 45 wpm

Benefits

Comp & perks

Medical, dental, vision, disability, and life insurance
Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
401k with up to 6% employer match
10 paid holidays per year
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.