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Practice Coordinator
Tenet HealthcareMedical Office Coordinator managing patient scheduling and overseeing office operations in a physician's office. Ensuring a smooth workflow and accurate patient records for quality care.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient scheduling, insurance verification, and charge entry within a physician practice. Proficient in managing medical records and ensuring accurate patient demographics while providing exceptional customer service.
Highest-signal resume keywords
Patient SchedulingInsurance VerificationCharge EntryEMR/EHR ExperienceHealthcare Management Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Demographics CollectionCharge EntryDaily ReconciliationMedical Records ManagementReferral Processing
Soft Skills
Customer ServiceCommunicationFlexibilityAdaptability
Tools & Technologies
EMREHRNextGenAthenaMicrosoft WordMicrosoft Outlook
Certifications & Qualifications
High School DiplomaMedical Office Assistant ProgramHealthcare Management/Administration Certification
Industry Keywords
Physician PracticeHealthcare AdministrationFront Desk OperationsPatient CareOffice Supply Management
About the role
Key responsibilities & impact- Greeting patients, answering phones and scheduling appointments
- Collection of accurate patient demographics
- Answers telephones in a prompt and courteous manner
- Insurance verification
- Referral processing
- Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
- Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
- Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
- Manage, copy, and review medical records to ensure accuracy
- Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies
Requirements
What you’ll need- High School Diploma/GED
- 5 years of experience in a Physician Practice preferred
- Completion of Medical Office Assistant program preferred
- Healthcare management/administration certification preferred
- EMR/EHR experience preferred, NextGen or Athena experience preferred
- Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
- Willingness to be flexible and adaptable in a complex, matrix environment
Benefits
Comp & perks- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance