Teladoc Health

Therapist

• Provide individual teletherapy sessions via secure video and phone
• Conduct assessments and develop personalized treatment plans
• Deliver evidence-based therapeutic care
• Collaborate with a care team to ensure coordinated, high-quality service
• Maintain timely, accurate clinical records according to regulatory and company standards
• Support patients with anxiety, depression, PTSD, trauma, and other mental health conditions
• Participate in staff meetings
• Contribute to development of virtual care models
• Collaborate with medical and product teams on new mental health solutions

Mental Health Therapist – Full Time

People Operations

• Lead execution of strategic People initiatives and complex cross-functional programs
• Maintain project plans, milestones, risks, dependencies, action items, and governance documentation
• Develop executive-ready dashboards, status reports, and governance updates
• Facilitate governance routines and operational reviews
• Identify, prioritize, and lead process improvement initiatives across the People function
• Develop and maintain SOPs, templates, governance tools, reporting frameworks, and operational playbooks
• Improve efficiency, scalability, employee experience, and execution consistency
• Use metrics, stakeholder feedback, and lessons learned to drive sustainable improvements
• Partner with HR, Legal, Finance, Technology, Operations, and business stakeholders
• Facilitate governance forums, leadership reviews, and readiness discussions
• Influence outcomes without direct authority
• Support integration, transformation, and organizational change initiatives
• Coordinate readiness activities, communications, documentation, and execution support
• Capture lessons learned and improve future readiness practices

Senior Manager, People Strategy and Execution

Compliance

• Provides leadership, oversight and guidance to assure supplier contractual and requirements compliance.
• Develop, communicate, and deploy supplier agreements organization wide.
• Identify potential strategic suppliers in all the major categories to partner on specific required terms for compliance.
• Assist in strategic supplier performance and relationships.
• Develop and implement supplier quality and compliance management program(s).
• Ensure continuous improvement and encouragement of innovative ideas.
• Manages daily supplier compliance functions and audit program.

Manager, Supplier Compliance

Operations

• Manage individual practitioner Medicare and Medicaid networks
• Perform periodic verification of individual practitioner enrollment status in Medicare and Medicaid programs
• Provide administrative support to individual practitioners to complete Medicaid enrollment applications
• Support THMG group enrollments
• Complete periodic Medicaid revalidation applications
• Provide network reporting and analytics
• Act as subject matter expert in assigned Medicare/Medicaid networks
• Respond to inquiries throughout the organization

Government Provider Operations Analyst

Associate

• Support a portfolio of thousands of Health Plan Teladoc Health clients
• Work with clients and Sales to define and execute a Teladoc Health program strategy, integrated with their broader benefit offerings
• Manage client issues and escalations, collaborating with partner teams such as Client Strategy/Launch, Member Support, Operations, Analytics, R&D, Billing, and Sales, as required
• Lead team projects to develop processes, new tools, and intellectual capital that will better support team efforts
• Ensure clients and their members are utilizing key product features to maximize success
• Identify client challenges and risk areas, develop solutions, and execute proactively to avoid churn
• Work across multiple internal systems to audit and reconcile client records, correct data inconsistencies, and maintain accurate reporting, billing, and marketing contacts
• Lead strategic presentations for the top 100 clients and their consultants, translating reporting insights, marketing opportunities, and other client needs into clear recommendations and actionable next steps

Client Management Associate

Dietitian

• Provides personalized nutrition plans and medical nutrition therapy to individuals seeking care through telemedicine Nutrition visits
• Monitors progress and modifies the nutrition plan as required during subsequent visits
• Analyzes patients' health status, goals, and dietary restrictions, tracks dietary intake and progress, and provides education on maintaining a balanced diet while delivering clinical care
• Utilizes Teladoc-approved resources for member-facing support documents and programs, and adheres to quality standards
• Completes thorough and accurate record-keeping within 24 hours of member visit

Registered Dietitian

Solutions Engineer

• Serve as the primary point of contact for end-to-end client solution delivery
• Partner with clients and internal stakeholders to understand business needs
• Analyze, interpret, and validate client requirements
• Manage projects and ensure seamless execution throughout the client lifecycle
• Lead and facilitate project activities to ensure timely completion
• Ensure client satisfaction through follow-up and communication
• Mentor and coach team members to achieve team goals
• Present project updates and results to clients

Client Solutions Manager

Product Manager

• Own a product strategy and roadmap for a domain of Teladoc’s chronic condition management product suite
• Define the problem space — not just solve within it
• Proactively identify market opportunities, unmet member and client needs, and strategic gaps
• Lead complex, high-impact initiatives end-to-end
• Serve as a player-coach: mentor and provide structured feedback to associate and mid-level PMs
• Write crisp product strategy documents, business cases, and executive narratives
• Establish KPIs; translate metrics and member outcomes data into roadmap priorities
• Partner with Commercial to build B2B2C product experiences
• Lead build vs. buy and vendor evaluation decisions
• Present product progress, outcomes, and strategic recommendations to senior and executive leadership
• Foster a team environment of learning, psychological safety and high performance.

Product Lead, Chronic Condition Management

Learning and Development

• Collaborates with team members to design and deliver engaging, effective learning solutions that support learner success
• Contributes to a collaborative team environment focused on high-quality learning experiences
• Works with SMEs and internal partners to gather information and support training development
• Supports the development of training solutions across instructor-led, virtual, self-paced e-learning, and blended learning formats
• Develops interactive training content across a variety of formats
• Applies instructional design principles to support content development, storyboarding, and curriculum updates
• Develops learning content using various tools which may include Articulate 360, Adobe, Camtasia, Vyond or similar platforms
• Create step-by-step tutorials and learner support with the end user in mind
• Supports LMS-related activities such as course testing, uploads, learner support, and maintenance as needed
• Demonstrates attention to detail and a commitment to high-quality content
• Facilitates training when needed and pilots new curriculum when applicable
• Keeps current with learning technologies and instructional design practices and shares ideas with the team

Instructional Designer I

• Define and own the product strategy and roadmap for clinical optimization across scheduling, provider availability, workforce management, and EMR-enabled workflows
• Lead 0→1 discovery and execution for new capabilities that scale across clinical specialties and provider types (W2 and 1099)
• Define the metrics that matter, instrument them, and drive improvement — engagement, efficiency, clinical throughput, and operational performance
• Build and run a high-velocity experimentation mindset: form hypotheses, test quickly, read results honestly, and compound learnings into the roadmap
• Translate complex clinical and operational workflows into clear product requirements, success metrics, and platform capabilities that engineering and design can build against
• Drive integrations across EMR/EHR and non-EMR platforms — FHIR/HL7, SMART APIs, data exchange, workflow handoffs, and operational tooling
• Bring a strong point of view on how AI and automation reduce manual work, improve decision-making, and simplify care delivery

Product Lead, Clinical Optimization

Primary Care Physician

• Work with a healthcare team to provide patients with exceptional primary care services virtually via video and phone communication channels
• Order laboratory and radiology tests and refer patients to specialists when appropriate
• Analyze reports, test results, medical records and examinations to diagnose condition of patients
• Prescribe pharmaceuticals, other medications and treatment regimens
• Provide advice to patients for lifestyle and diet changes
• Consistently meet or exceed clinical quality and patient care standards
• Record complete, timely and legible medical records

Staff Physician, Primary Care Telemedicine

• Patient-facing support (85%) Through virtual services (audio and video as required), analyze patients' health status, goals, and dietary restrictions, while tracking dietary intake and progress, and providing education on how to maintain a balanced diet while delivering superb clinical care.
• Utilize Teladoc-approved resources for member-facing support documents and programs and adhere to quality standards.
• Refer to other specialists as needed whether on or off the platform.
• Demonstrate and utilize knowledge of other services available to members both internally at Teladoc and externally with the health plan or community.
• Work in a collaborative way with internal and external customers to assure members receive optimal care.
• Case documentation (10%) Complete thorough and accurate record-keeping within 24 hours of member visit.
• Other duties as assigned (5%) The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Staff Registered Dietitian – Full Time

• Own a product roadmap focused on accelerating business growth
• Identify, build, and scale capabilities that increase member acquisition
• Present product strategy and performance outcomes to executive leadership
• Foster a high-performing environment that encourages innovation
• Champion strategic initiatives that strengthen Teladoc's position within the healthcare ecosystem

Product Lead – Expanded Access

Growth Marketing

• Own the strategy, execution, and performance of CCM incremental acquisition campaigns across email, direct mail, SMS, OBTM, and other emerging channels.
• Develop audience, messaging, creative, and channel strategies that drive incremental enrollments and measurable business impact.
• Lead campaign planning, requirements gathering, stakeholder alignment, launch execution, and post-campaign performance analysis.
• Identify and validate new growth opportunities through pilot programs, experimentation, and continuous optimization.
• Own the CRO roadmap across CCM and Telehealth enrollment experiences, with accountability for improving conversion performance and reducing enrollment friction.
• Design, launch, analyze, and scale A/B and multivariate tests using VWO and other experimentation platforms.

Growth Marketing Manager

Full-stack Engineer

• Lead 2–3 engineering teams within the Registration domain, overseeing Registration and Enrollment areas to deliver scalable, secure, and seamless member onboarding experiences
• Own the technical vision for the next 5–10 years of Teladoc’s onboarding and registration experience, incorporating the latest industry and technology trends
• Drive high‑quality user experiences across registration and onboarding—ensuring performance, UI/UX excellence, compliance, and reliability
• Develop highly scalable, robust platforms that support Teladoc’s ecosystem
• Partner closely with Product, Analytics, Data Science, Strategy, and Client teams to optimize acquisition funnels, conversion, and overall member journey
• Provide direct leadership to Senior Managers and indirect leadership to Scrum Masters, QA, Design, and engineering teams across onshore and offshore models
• Maintain tight project management oversight—real‑time visibility, risk mitigation, cross‑domain alignment, and timely delivery
• Cultivate strong relationships with peers across engineering and business domains to ensure seamless partnership and execution
• Mentor and develop technical leaders; establish engineering best practices and a strong operational foundation
• Drive a culture of innovation, accountability, and continuous improvement