Teladoc Health

Marketing

• Own B2B marketing measurement strategy across the funnel, including demand generation, ABM, pipeline contribution, revenue impact, and client lifecycle performance
• Develop and evolve attribution, funnel, and performance frameworks that enable confident decision-making and investment prioritization across channels and programs
• Translate complex data into clear insights and narratives, delivering executive-level reporting and recommendations that influence strategy and planning
• Partner cross-functionally with Marketing, Sales, Ops, Finance, and Data Science to align on metrics, definitions, and business questions
• Analyze performance of campaigns, channels, and segments, identifying optimization opportunities and growth levers
• Build scalable reporting and dashboards using BI tools to enable self-service insights for stakeholders while maintaining analytical rigor
• Contribute to analytics best practices, including documentation, data quality standards, and consistent use of KPIs across the organization

Senior Manager, B2B Marketing Analytics

Full-stack Engineer

• Lead the architecture, design, development, and support of full stack applications using Ruby on Rails on the backend and ReactJS on the frontend.
• Establish, implement, and uphold engineering standards related to code quality, maintainability, linting, secure coding, and performance across applications built on the Ruby technology stack
• Drive application modernization initiatives, including decomposition of legacy monolithic systems into microservices-oriented architectures where appropriate
• Contribute to cloud-native solution design and operational maturity across environments hosted in Azure/AWS involving Kubernettes, CI/CD Tools like Jenkins and GitHub Actions
• Build and enhance unit, integration, and automated test coverage using RSpec and other relevant tools to ensure application stability and quality
• Participate in technical roadmap planning, solution reviews, and architecture decisions to ensure systems are scalable, resilient, and aligned to business goals

Staff Full Stack Software Engineer

Sales

• Establish, contract, train, and support broker partners.
• Develop new broker relationships and meet/exceed sales targets.
• Manage proposals, contracts, and broker communications.
• Evaluate broker activity and identify opportunities for joint marketing and prospecting.
• Utilize Salesforce, ClearSlide, PowerPoint, MS Teams and other tools to manage the sales cycle.
• Educate brokers on virtual care solutions through webinars and presentations.
• Support renewals and attend industry events, health fairs, and speaking engagements as needed.

Broker Sales Manager

Billing Specialist

• Responsible for reviewing adjustments submitted by billing specialists for accuracy
• Research rate discrepancies or possible eligibility issues
• Interpret contracts to understand invoicing impact
• Perform accounting and financial work involving billing preparation, research, analysis, recording, reconciliation and reporting
• Support audit requests relative to revenue including audit sampling for various types of transactions
• Assist Assistant Controller with month-over-month analysis, researching and resolving invoicing discrepancies
• Assist with escalations when first and second attempts are not successful
• Analyze billing procedures and identify opportunities for improvement
• Coordinate with Sales, Contracting, Fleet Ops, and Logistics staff members as needed
• Prepare reports for ledgers, reconcile statements and ensure data integrity
• Perform account research, analyze variances and prepare appropriate reports
• Support audit and revenue sampling for all revenue transactions

Billing Analyst

Clinical Operations

• Lead a team of care and practice coordinators for a telemedicine practice.
• Manage daily operational workflows of Care Coordination teams.
• Maintain adequate staffing to meet departmental goals.
• Serve as the point of contact for operational escalations.
• Ensure outstanding service delivery and member experience.
• Manage provider scheduling and troubleshoot technical issues.
• Identify and execute process and clinical workflow improvements.
• Monitor and report daily case volumes to department leadership.
• Approve staff timecards and manage requests for paid time off.

Associate Practice Manager, Clinical Operations – Primary Care

• Oversee the operations of the Urgent Care (24/7) service line
• Managing daily operational workflows to ensure practice readiness
• Ensuring adequate staffing and provider coverage
• Serving as the primary point of contact for operational escalations
• Leading licensure operations, including oversight of ~9,000 W2 licenses
• Supporting multi-region provider onboarding and ensuring ongoing provider readiness
• Acting as a subject matter expert and trusted operational resource
• Leading change management efforts for operational processes
• Identifying, recommending, and executing process and clinical workflow improvements

Associate Practice Manager, Clinical Operations – Urgent Care

Technical Writer

• Works with business leaders and stakeholders to identify and address areas of opportunity and gaps in knowledge flow.
• Supports the design, implementation and enhancement of core KB approaches used to support critical knowledge flow within and across the business and knowledge domains.
• Develops and implements the KB technology infrastructure and strategy and configures to ensure they continuously respond to changing business needs.
• Supports the knowledge sharing technology needs of leadership teams, business unit groups, individual networks, and other stakeholders as needed.
• Models best practices and knowledge sharing behaviors in the use of enabling technologies.
• Monitors and evaluates knowledge base programs, including external benchmarking and evaluation programs/opportunities.
• Facilitates gathering and documenting requirements with business and technology partners. Documentation may include creating wireframes, user flows and process flows with sensitivity to user-system interaction.
• Develops and implements the knowledge base communication strategy; helps disseminate information about the organization's KB program to internal and external audiences.

Technical Writer II, Knowledge Base & Enablement

Financial Planning and Analysis

• Serve as a strategic partner to FP&A and Technology leadership to establish labor governance frameworks and deliver budgeting, forecasting, accruals, and variance analysis that enable transparent reporting, strong financial controls, and aligned technology spend management
• Provide monthly and quarterly reporting, variance insights, and scenario modeling to support investment decisions and cost optimization
• Own governance of internal and external labor spend across contractors, vendors, and Technology teams
• Validate and reconcile vendor invoices, hours, and rates against contracts and approved rate cards
• Maintain labor rate benchmarks and identify cost savings opportunities
• Partner with Procurement and Vendor Management on negotiations and renewals
• Ensure accurate Opex vs. Capex classification, capitalization eligibility, and audit readiness
• Implement controls to reduce cost leakage, improve forecast accuracy, and strengthen accountability
• Manage technology cost transparency and allocations using Apptio (TBM Studio/Cost Transparency) or similar ITFM platforms
• Develop automated dashboards and reporting in Power BI and Excel
• Support project intake, business case evaluation, and financial governance processes
• Track and forecast project costs, capitalization, and ROI.

Senior Financial Analyst – Technology Finance

Accounts Payable

• Maintain accurate vendor and payment records in compliance with SOX and company policies.
• Verify tax documentation (e.g., W-9) and support 1099 reporting requirements.
• Assist with administration of corporate card programs (P-card and T&E), ensuring timely and accurate processing.
• Support fraud prevention measures and confirm banking details for payment security.
• Participate in initiatives to transition vendors to electronic payment methods.
• Assist with month-end close activities, reconciliations, and reporting.
• Identify opportunities for process improvements and help implement best practices.
• Provide documentation and support for internal and external audits.
• Process invoices accurately and timely, ensuring proper coding and authorization.

Accounts Payable Analyst

• Establish, contract, train, and support broker partners.
• Develop new broker relationships and meet/exceed sales targets.
• Manage proposals, contracts, and broker communications.
• Evaluate broker activity and identify opportunities for joint marketing and prospecting.
• Utilize Salesforce, ClearSlide, PowerPoint, MS Teams and other tools to manage the sales cycle.
• Educate brokers on virtual care solutions through webinars and presentations.
• Support renewals and attend industry events, health fairs, and speaking engagements as needed.
• Travel: 25–50%.

Manager, Broker Sales

• Own the end-to-end architecture and execution for partner and EHR integrations, provider availability and scheduling systems, and provider digital door capabilities.
• Drive platform reliability, scalability, and performance.
• Define and evolve a modern interoperability strategy leveraging FHIR and APIs.
• Partner closely with product, clinical, and operations teams to enable seamless provider workflows.
• Lead and grow a high-performing team of engineers and technical leads across multiple domains.
• Collaborate with security, compliance, and privacy teams to ensure secure architectures.
• Foster collaboration between local and abroad development teams.

Director, Software Engineering

Platform Engineer

• Own reliability, automation, and infrastructure-as-code for our modern Data & AI platform
• Ensure Azure-based data ecosystem is reliable, scalable, and efficient
• Build Terraform-first infrastructure
• Migrate manual configurations to fully codified infrastructure
• Implement monitoring, alerting, and SLO/SLIs for data pipelines
• Lead incident response, root cause analysis, and postmortems
• Design secure connectivity patterns between Azure and AWS vendor systems
• Build CI/CD pipelines using GitHub Actions for infrastructure changes
• Optimize Snowflake compute usage and Airflow/dbt performance
• Lead complex troubleshooting efforts across distributed systems

Senior Platform Engineer – Azure/Terraform

Manager

• Develop and maintain strategic relationships with policymakers to enhance Teladoc Health’s role with government
• Identify, evaluate, and analyze the impact of federal legislative and regulatory issues
• Drive development and execution of Teladoc’s long-term policy and advocacy
• Propose transformational, relevant, and actionable recommendations for healthcare policymakers
• Assist with development of public policy to advance innovation and drive adoption of virtual care across Medicare, Medicaid, and insurance markets
• Assist with the development of regulatory policy to drive market access and adoption of health AI and digital health technologies
• Develop policy insights that help Teladoc Health innovate and scale effectively
• Represent Teladoc Health at national forums and serve as point of contact for key health care stakeholders
• Prepare reports, presentations, and analysis for Teladoc’s leadership team