Teladoc Health

Accountant

• Join a high-performance culture where colleagues embrace challenges and drive transformative solutions.
• Collaborate with a multi-faceted community that celebrates each colleague’s unique perspective.
• Contribute to company culture by providing continuous feedback and engaging in professional development.

Staff Accountant

QA Engineer

• Develop and execute test plans and test cases, leveraging AI-driven automation and code-based solutions to address technical challenges and accelerate the testing lifecycle
• Estimate test efforts, analyze and communicate test results
• Add to and improve our existing test automation framework, tools and technologies, to continually advance the quality bar
• Write specialized testing tools for our software platform, as needed
• Collaborate with teammates in Development, Test and Product Management to design and implement test and validation strategies
• Contribute to the maintenance and expansion of our Continuous Integration (CI) environment
• Identify required improvements in the test and development processes; make contributions to our automation tools, successfully addressing specific needs
• Participate in day-to-day QA activities

Software Engineer II, QA Automation

Product Manager

• Own product strategy and roadmap for clinical optimization capabilities across scheduling, provider availability, workforce optimization, and EMR-enabled workflows.
• Identify and prioritize high-impact opportunities to improve provider capacity, care team efficiency, member access, and operational performance.
• Drive 0→1 product discovery and execution for new capabilities that can scale across clinical specialties for different pool of providers (W2s and 1099s).
• Translate complex clinical and operational workflows into clear product requirements, success metrics, and scalable platform capabilities.
• Partner with engineering, design, clinical operations, informatics, data, analytics, and business stakeholders to move from problem definition to launch and iteration.

Senior Product Manager, Clinical Optimization

• Lead cross-functional and cross-enterprise teams in the development and execution of the Client Configuration roadmap.
• Own the product vision, strategy, and roadmap for Client Configuration.
• Own end-to-end release readiness for Client Configuration capabilities delivered through multi-wave project releases.
• Partner with Engineering and Operations to define cutover strategies and rollback plans.
• Proactively identify and manage cross-platform dependencies across legacy systems and emerging capabilities.
• Continuously evaluate market, client, and operational insights to identify opportunities for product enhancements and efficiency gains.
• Manage backlog prioritization, write clear requirements and user stories.

Senior Product Manager, Client Configuration

• Own the visit growth roadmap and strategy
• Drive commercial accountability
• Navigate complex stakeholders
• Optimize conversion funnels
• Build and own the measurement framework
• Balance growth with trust
• Raise the bar on product quality

Product Lead – Growth

Manager

• Identify, evaluate, and develop innovative solutions in the Inpatient Solution space
• Conduct market and product research on clinical and technical needs
• Support new product development, evaluations, and launches
• Develop business and market analyses, strategic and financial analyses
• Collaborate with cross-functional teams
• Support internal and external customers through Voice of Customer programs

Senior Clinical Manager, Inpatient Care

• Manage the end-to-end Request For (RFx) response process from receipt through final submission and closeout
• Review incoming RFx documents to identify solution fit, key requirements, gaps, critical dates, client goals, and red flags.
• Work with pursuit team to develop proposal strategy and messaging, including identifying win themes and aligning content to customer priorities.
• Create proposal response drafts and final deliverables, including executive summaries and responses, using branded or required templates and approved content.
• Coordinate and manage cross-functional contributors (which may include sales, SMEs, legal, IT, solution strategy, etc.).
• Track progress through status monitoring and recurring check-ins/status calls to ensure deadlines and deliverables are met.
• Manage post-submission tasks such as archiving final files, posting final proposal documents to systems of record, and updating submission status.

Proposals Manager

Billing Specialist

• Perform routine and complex account research, analyze variances and prepare appropriate reports for assigned book of business (BoB) at a high level of accuracy and efficiency.
• Perform month-over-month analysis, researching and resolving invoicing discrepancies and explaining variances with clear, concise and complete explanations and the ability to handle complex billing issues.
• As an expert in billing duties, systems, available reporting and established processes and procedures, coach and mentor two Billing Analysts by being their first point of contact.
• Work collaboratively with Billing, Collections and Cash Applications ensuring clear and timely communication of customer issues, manual billings and other important factors to ensure customer satisfaction.
• Coordinate with Client Manager, Client Services, Eligibility, Client Integration/Implementations, Operations as needed to address client special requests, new agreements/contract amendments, issues identified with client set up and/or billing and to reconcile accounts.

Senior Billing Analyst

Communications

• Serve as communications liaison with key executives
• Lead the strategy and development of external thought leadership activities
• Shape business narrative for external and internal audiences
• Collaborate with cross-functional colleagues to mine for stories
• Monitor market and industry trends
• Manage issues and crisis communication when required

Director, Executive Communications

Engineer

• Configure, manage, and maintain SIEM platforms to ensure effective log collection, event correlation, and alerting mechanisms.
• Develop, implement, and fine-tune use cases, correlation rules, and threat detection playbooks to identify and mitigate security threats in real time.
• Perform initial triage, analysis, and investigation of security alerts and incidents, escalating critical issues to senior SOC members as needed.
• Integrate various log sources (e.g., firewalls, IDS/IPS, endpoints, cloud platforms like AWS/Azure) into the SIEM system and ensure seamless data ingestion.
• Continuously optimize and tune SIEM alerts to reduce false positives and improve the accuracy of threat detection.
• Work closely with SOC analysts, incident response teams, and other IT/security teams to coordinate threat mitigation and remediation efforts.
• Generate detailed reports on SIEM performance, incident metrics, and security trends, and maintain comprehensive documentation of processes and procedures.
• Incorporate threat intelligence feeds into SIEM systems to enhance detection capabilities and stay updated on emerging threats.
• Develop scripts (e.g., Python, PowerShell) to automate repetitive tasks and improve SOC operational efficiency.
• Stay updated on the latest cybersecurity trends, SIEM technologies, and attack vectors to enhance SOC capabilities.

SIEM Engineer

• Own the platform roadmap
• Drive technical strategy in partnership with engineering
• Champion developer experience
• Own the design system product
• Lead feature flagging and experimentation infrastructure
• Build and own observability and performance frameworks
• Navigate complex cross-functional stakeholders
• Communicate with clarity and conviction

Product Lead – Web & Mobile Platforms

• Perform routine and complex account research
• Perform month-over-month analysis, researching and resolving invoicing discrepancies
• Coordinate with Client Manager, Client Services, Sales, and Ops when needed
• Address activities assigned from Advanced Oracle Collections within 48 hours
• Process and record debit and credit adjustments on assigned client accounts
• Prepare customer account reconciliations within appropriate period
• Communicate with internal and external customers in a timely manner
• Analyze billing procedures and identify opportunities for improvement

Billing Analyst II

Content Marketing Manager

• Lead and execute content strategy, aligning product, clinical, and business goals with user-centered content decisions
• Design conversation flows, intents, and response frameworks for AI-powered chatbot and virtual assistant experiences
• Collaborate with AI, clinical, legal, and engineering stakeholders to develop prompt frameworks, content guidelines, and quality criteria for LLM-generated responses

Lead Content Designer

Full-stack Engineer

• Design, build, and improve well‑defined software features within existing systems
• Apply engineering fundamentals to break down problems and evaluate solution options, with guidance
• Write clean, maintainable, well‑tested code following established best practices
• Create and run unit and basic functional tests to ensure reliable, high‑quality software
• Participate in code reviews, design discussions, and technical problem‑solving sessions
• Troubleshoot bugs and technical issues with increasing independence
• Use modern development tools, version control, and testing frameworks in daily work
• Document technical decisions and learnings to support maintainability and knowledge sharing
• Collaborate with engineers, product partners, and stakeholders to turn requirements into working solutions
• Continuously learn and develop your software engineering skills

Junior Software Engineer, Program Associate

Growth Marketing

• Own execution of multi-channel growth campaigns (direct mail, email, outbound phone, web, SMS) including builds, QA, launches, and post-launch optimization
• Own quarterly test-and-learn roadmaps, defining hypotheses, success metrics, holdout strategies, and learning agendas across channels and audiences
• Partner with cross-functional teams and campaign managers to optimize marketing performance
• Maintain clean campaign documentation and status tracking so leadership doesn’t have to chase updates
• Support reporting for the ongoing measurement and monitoring of marketing efforts for diverse stakeholders
• Use data to identify and communicate user behaviors and insights to drive campaign experimentation and optimization