Tier 2 Cybersecurity Operations Analyst

Teladoc Health

Tier 2 cybersecurity analyst investigating incidents and hunting threats. Protecting Teladoc Health’s virtual-care infrastructure through SIEM, EDR/XDR, and incident response.

Posted 9/3/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in incident response, threat hunting, and security analysis, with proficiency in SIEM and EDR/XDR tools. Capable of mentoring junior analysts and collaborating effectively with cross-functional teams to enhance cybersecurity measures.

Highest-signal resume keywords

Incident ResponseSIEM Platform ProficiencyThreat HuntingNetworking Protocols KnowledgeScripting for Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ResponseRoot Cause AnalysisLog AnalysisPacket CaptureMalware InvestigationSecurity PatchingThreat Intelligence IntegrationIndicators of Compromise AnalysisMITRE ATT&CK UnderstandingCloud Security Familiarity

Soft Skills

Problem-SolvingCritical ThinkingCommunication SkillsTeam MentoringLeadership Capabilities

Tools & Technologies

SIEM PlatformsEDR/XDR ToolsWiresharkSOAR PlatformsCloud Security Tools

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Information TechnologyBachelor’s Degree in Cybersecurity

Industry Keywords

CybersecuritySOC EnvironmentPhishing CampaignsAdvanced Persistent ThreatsUnauthorized AccessEmerging Cyber ThreatsVulnerabilitiesCVE DatabaseTCP/IPDNS

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityDNSLinuxMacOSPythonTCP/IP

About the role

Key responsibilities & impact

Investigate escalated security incidents including malware infections, advanced persistent threats, phishing campaigns, and unauthorized access attempts
Perform root cause analysis to determine incident source, scope, and impact
Implement containment, eradication, and recovery measures, including system isolation and security patching
Conduct proactive threat hunting using SIEM and EDR/XDR platforms
Analyze Indicators of Compromise and Tactics, Techniques, and Procedures
Correlate logs and alerts to detect malicious activity patterns
Configure and fine-tune SIEM and SOAR platforms
Develop and update SIEM rules, dashboards, and alerts
Document incident timelines, findings, and remediation steps in ticketing systems
Prepare incident reports and post-incident reviews for management and compliance
Contribute to standard operating procedures and incident-response playbooks
Mentor and guide Tier 1 analysts on alert triage and basic incident handling
Collaborate with Senior Analysts, threat intelligence teams, and IT departments on investigations and remediation
Liaise with CERT-In and third-party vendors during major incidents
Integrate threat intelligence feeds into security monitoring processes
Monitor emerging cyber threats, vulnerabilities, and attack trends relevant to the organization

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field; relevant certifications or equivalent experience may substitute
4–7 years of experience in cybersecurity, preferably in a SOC environment or as a Tier 1 analyst
Hands-on experience with incident response
Advanced knowledge of networking protocols including TCP/IP, DNS, and VPN
Knowledge of Windows, Linux, and macOS operating systems
Proficiency with SIEM platforms, EDR/XDR tools, and network security appliances
Experience with log analysis and packet capture tools such as Wireshark
Experience with scripting such as Python, PowerShell, and Bash for automation
Familiarity with cloud security tools including AWS, Azure, or Google Cloud is a plus
Understanding of MITRE ATT&CK and common vulnerabilities, including the CVE database
Strong problem-solving and critical-thinking skills
Ability to work under pressure and handle multiple incidents simultaneously
Excellent communication skills for explaining technical findings to non-technical stakeholders
Team mentoring and leadership capabilities
Applicants must provide truthful information; falsification results in disqualification
Identity and credential verification, interviews, and fraud or misrepresentation screening are part of the hiring process

Benefits

Comp & perks

Career growth and meaningful development opportunities
Inclusive benefits program centered around employees and their families
Tailored programs addressing individual and family needs
Innovative and inclusive workplace culture
Equal opportunity employment