TeamViewer

Marketing

• Plan and execute regional marketing programs that drive pipeline growth and customer engagement.
• Own a portfolio of field marketing events and programs from concept through execution, including budgeting, attendee recruitment, logistics, and post-event follow-up.
• Support executive roundtables, customer events, partner programs, trade shows, hospitality experiences, webinars, and targeted account-based marketing initiatives.
• Partner closely with sales teams to identify target accounts, drive attendance, and maximize business impact.
• Collaborate with channel, alliance, digital marketing, marketing operations, and SDR teams to deliver successful programs.
• Track program performance and provide insights and recommendations for future optimization.

Field Marketing Manager

Technical Project Manager

• Lead enterprise integration projects end-to-end, aligning customer requirements, technical delivery, and post-launch support.
• Serve as the primary liaison between customers, engineering, and stakeholders, driving cross-functional collaboration across APIs, mobile, and infrastructure.
• Manage project scope, timelines, risks, and dependencies across multiple initiatives.
• Facilitate technical discussions and support architecture, API design, and integration decisions (including OpenAPI).
• Oversee testing, release coordination, and troubleshooting across application, integration, and network layers.
• Communicate status, risks, and escalations clearly while promoting Agile best practices and strong team collaboration.

Senior Technical Project Manager

Solutions Engineer

• You’ll play a key role in helping TeamViewer deliver solutions that solve our customers’ most complex challenges.
• Partnering closely with Sales and Solution Engineers, you’ll shape Professional Services estimates, Statements of Work, and RFP responses across a global portfolio.
• You’ll take the lead in translating customer needs into clear, practical, and scalable solutions—working hand-in-hand with cross-functional teams to define scope, align expectations, and keep proposals moving forward smoothly.
• You’ll own the end-to-end estimation process, creating accurate, compelling Statements of Work that clearly define scope, timelines, assumptions, and delivery responsibilities.
• Along the way, you’ll collaborate with Solution Engineers, Project Managers, and Product teams to lead discovery, refine estimates, and ensure every proposal is aligned to what we can deliver.
• You’ll also create polished, executive-ready proposals that clearly communicate the value and impact of TeamViewer’s Professional Services—while continuously improving templates, tools, and processes to drive consistency and scale.

Technical Solutions Specialist

QA Engineer

• Write, review and execute test plans and test cases throughout the development life cycle
• Ensure test plans thoroughly cover all requirements and customer use cases
• Develop automated tests for the most important test suites and set them up under CI/CD
• Actively participate in refinement sessions of the team and provide feedback from the end-user perspective
• Closely work with QAs from other teams on common topics (e.g., test strategy, tooling, best practices)
• Foster a continuous improvement approach to QA activities
• Monitor, troubleshoot and maintain daily automated regression runs

Inside Sales

• Driving TeamViewer’s growth in Japan through partners, this channel-first sales role focuses on generating pipeline, closing revenue, and expanding market reach via resellers, VARs, MSPs& distributors.
• The Channel Sales Executive is a high-impact, revenue-focused role driving TeamViewer’s SMB growth through the partner ecosystem.
• This is a true channel-first sales position focused on generating pipeline, accelerating opportunities, and closing revenue through resellers, VARs, MSPs, and distributors.
• You will work closely with partners to equip them with the tools, knowledge, and support needed to confidently position and sell TeamViewer solutions into the SMB market.
• Own revenue targets through the indirect channel - accountable for partner-sourced pipeline, deal progression, and bookings.
• Work alongside partners on deal qualification, pricing, and competitive positioning to accelerate closure.
• Drive upsell and cross-sell of TeamViewer's SMB portfolio (remote access, endpoint management, AR, TV1) within the partner customer base.
• Enable partners to independently position and sell TeamViewer solutions - equipping them with training, battlecards, demo environments, and objection-handling tools.
• Identify and onboard high-potential SMB-focused resellers, VARs, MSPs, and system integrators.
• Maintain accurate CRM forecasting and track partner KPIs: pipeline volume, conversion rates, and revenue contribution.

Senior Inside Sales Specialist – SMB Channel

Customer Success Manager

• Serve as the primary point of contact for assigned customers throughout their lifecycle
• Build and nurture long-term customer relationships to ensure satisfaction, trust, and loyalty
• Drive product adoption by helping customers understand and maximize the value of TeamViewer’s solutions
• Monitor customer health, usage, and engagement to proactively address risks and identify opportunities
• Lead customer onboarding, training, and enablement to ensure smooth product implementation and usage
• Collaborate with Sales, Support, and Product teams to advocate for customer needs and resolve issues quickly
• Identify upsell and cross-sell opportunities and partner with Account Managers to expand customer accounts
• Deliver regular business reviews and insights to demonstrate ROI and reinforce TeamViewer’s value
• Track, analyze, and report on key customer success metrics

Account Executive

• Develop innovative strategies and plans for each target and win new customers to grow the overall value of the territory.
• Engage at multiple levels within each customer account (e.g. CIO, CISO, CFO and CEO) to maximize account engagement and long-term success.
• Build a network of executive relationships across industry, community, business groups, and with key partners and customers to identify opportunities to increase sales.
• Monitor and take the necessary measures to ensure that you develop an adequate pipeline of opportunities via demand generation for consistent growth within your target accounts.
• Stay current and informed on all new campaigns, understanding their objectives and relevance, communicate to your sales team and ensuring that all involved know their roles in the successful campaign.
• Manage existing customers for upsell and cross sell expansion.
• Build pipeline and forecast management, outbound lead generation.
• Up to 50% travel requirement (domestic)

Enterprise Account Executive – Midwest Region

• Ensure the effective delivery of solutions by managing resources, collaborating with internal stakeholders, and driving operational excellence.
• Foster cross-functional teamwork, monitor key metrics, and represent Solution Engineering at the executive level, all while promoting an inclusive, high-performance culture.
• Oversee project timelines, resource allocation, and risk mitigation for timely solution delivery.
• Act as the main liaison with Sales and Business Leaders, aligning technical pre-sales with business goals and providing strategic input.
• Collaborate with Product, Engineering, and Marketing to drive cross-functional success.
• Drive adoption of value-based selling frameworks such as MEDDPICC, Solution Selling and ensure consistency in execution of pre-sales methodologies.
• Monitor and report on KPIs, ensuring efficient and scalable operations.
• Represent Solution Engineering in executive-level customer and partner meetings, focusing on strategic alignment and supporting the team with complex challenges.
• Promote an inclusive, high-performance team culture by supporting professional growth, coaching, and career development.

Team Manager, Solution Engineering

Product Designer

• Improve the website, onboarding journeys, webshop experiences, and in-product touchpoints that influence conversion, engagement, and revenue growth
• Design experiences that drive growth Create user flows, prototypes, and polished designs across web and product touchpoints. Optimize websites, self-serve funnels, and customer journeys to improve engagement, conversion, and lead quality.
• Think strategically Translate user needs and business priorities into practical, high-impact solutions. Identify friction points, uncover growth opportunities, and propose improvements backed by research, data, and market insight.
• Collaborate across teams Work closely with website, product, and eCommerce teams to deliver aligned experiences. Present design rationale clearly to stakeholders, and help drive initiatives from concept to launch.
• Use data to improve decisions Leverage analytics, testing, customer feedback, and performance insights to guide decisions. Apply a test-and-learn mindset to continuously optimize experiences and prioritize work based on impact.
• Explore the future of UX Contribute to AI-driven initiatives and emerging digital experiences. Stay current with evolving customer expectations, evolving technologies, and industry trends. Bring fresh thinking to how digital journeys should work tomorrow.

UX Growth Designer – all genders

Performance Marketing

• Play a critical role in strengthening relationships with free users, prospects, and existing customers by developing and executing targeted, data-driven marketing programs across the entire lifecycle.
• Work closely with cross-functional teams, including Global Campaign, Product Marketing, Customer Lifecycle, and Content teams, to drive user adoption, engagement, retention, and expansion.
• Guide users through every stage of their journey—from first interaction to long-term advocacy—turning them into customers and loyal brand advocates while showcasing TeamViewer’s value.
• Develop and implement initiatives to drive user activation, engagement, retention, and freemium-to-paid conversion.
• Build and execute lifecycle marketing campaigns and user journey strategies across multiple touchpoints, including email and in-product messaging.
• Create and manage end-to-end lifecycle flows, including onboarding, feature adoption, re-engagement, and upsell campaigns.
• Analyze and monitor key performance metrics (e.g., conversion rates, usage KPIs, feature adoption, retention, engagement, and NPS) to measure and optimize campaign performance.
• Leverage user data and segmentation to design personalized, insight-driven campaigns that improve the overall user experience.
• Collaborate with Product Marketing and Sales to ensure users are informed about new features, product updates, and best practices.
• Partner with Customer Success teams to understand user needs and develop strategies to increase retention and reduce churn.

Campaign Manager, Lifecycle Marketing

Project Manager

• Own the full project lifecycle for assigned accounts, managing scope, timelines, resources, risks, and stakeholder communication as the primary client contact
• Coordinate internal teams and third-party vendors while overseeing project logistics, including workshops, training sessions, and technical reviews
• Drive client engagement by providing updates, managing expectations, and ensuring implementations align with business goals and deliver early value
• Lead onboarding and training to support successful adoption and long-term value realization
• Manage the client relationship through implementation and lead a structured handoff to Customer Success or Account Management upon completion
• Maintain accurate project documentation and ensure all deliverables, approvals, and artifacts are completed prior to project close

Junior Project Manager

• Develop and execute demand generation strategies and campaigns to drive awareness, engagement, and demand for TeamViewer solutions across Japan.
• Collaborate with regional sales teams to understand market dynamics, customer needs, and sales objectives, aligning demand generation activities accordingly.
• Utilize a mix of marketing channels and tactics, including events, webinar, digital marketing, relevant content, and social media to reach target audiences effectively.
• Own end-to-end campaign management, including campaign planning, execution, optimization, and performance measurement, ensuring alignment with business goals and objectives.
• Work closely with the global marketing team to localize and adapt global campaigns for regional relevance, considering cultural nuances and market preferences.
• Monitor and analyze key performance indicators (KPIs), including campaign effectiveness, lead quality, conversion rates, and pipeline contribution, providing regular reporting and insights to stakeholders.
• Stay informed about industry trends, competitive landscape, and emerging technologies to identify new opportunities and best practices for demand generation.

Support Engineer

• Support and advise our existing Italian and English-speaking customers and prospects with their technical issues over the phone or via email
• Manage second-level support cases, solving customer issues via remote support, telephone or email
• Work with product development to handle third-level support cases
• Use your technical knowledge to assist the Sales team
• Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers

Technical Support Engineer, Italian Speaker

Sales

• Lead, coach, and develop a team of Mid-Market Account Managers
• Support Account Managers to consistently exceed revenue targets
• Own team-level ARR performance, including new business, expansion, and retention across the portfolio
• Establish clear goals, KPIs, and performance standards, monitor results and drive accountability
• Provide hands-on deal support for complex opportunities, including executive alignment, negotiation, and closing strategy
• Build a high-performance culture focused on value-based selling, customer impact, and continuous improvement
• Guide the team in identifying upsell and cross-sell opportunities, expanding customers into full platform adoption
• Ensure proactive account management to anticipate customer needs, mitigate risk, and reduce churn
• Coach the team on discovery, solution scoping, and delivering compelling customer engagements (demos, workshops, QBRs)
• Drive adoption of structured sales methodologies (e.g., MEDDPICC, Sandler) and best practices
• Partner cross-functionally with Marketing, Product, Finance, Legal, and Sales Engineering to support team success
• Leverage partner ecosystems to expand reach and accelerate pipeline generation
• Represent the organization at key customer meetings, industry events, and partner engagements
• Maintain deep knowledge of the product portfolio, competitive landscape, and market trends
• Oversee pipeline health, forecasting accuracy, and CRM discipline across the team
• Analyze account and team performance, using data to refine strategy and improve outcomes
• Recruit, onboard, and retain top sales talent

Field Marketing Manager

Senior Technical Project Manager

Technical Solutions Specialist

QA Engineer

Senior Inside Sales Specialist – SMB Channel

Customer Success Manager

Enterprise Account Executive – Midwest Region

Team Manager, Solution Engineering

UX Growth Designer – all genders

Campaign Manager, Lifecycle Marketing

Junior Project Manager

Field Marketing Manager

Customer Success Manager

Technical Support Engineer, Italian Speaker

Team Manager – Mid-Market Sales