TeamViewer

Customer Success Manager

• Serve as the primary point of contact for assigned customers throughout their lifecycle
• Build and nurture long-term customer relationships to ensure satisfaction, trust, and loyalty
• Drive product adoption by helping customers understand and maximize the value of TeamViewer’s solutions
• Monitor customer health, usage, and engagement to proactively address risks and identify opportunities
• Lead customer onboarding, training, and enablement to ensure smooth product implementation and usage
• Collaborate with Sales, Support, and Product teams to advocate for customer needs and resolve issues quickly
• Identify upsell and cross-sell opportunities and partner with Account Managers to expand customer accounts
• Deliver regular business reviews and insights to demonstrate ROI and reinforce TeamViewer’s value
• Track, analyze, and report on key customer success metrics

Sales

• Develop and maintain onboarding and induction for sales training for all new TeamViewer staff in the Americas region
• Support sales & customer support teams by sharing product and process knowledge
• Liaise with department heads and team leaders to identify training needs, skills gaps, and areas for development and improvement
• Determine and evaluate key performance indicators (KPI’s) to ensure learning outcomes are measured against increased performance and revenue
• Collaborate with counterparts in our German HQ, to relay feedback and contribute to the ongoing development and improvement of training content

Sales Training and Development Specialist

Solutions Engineer

• Be actively involved in the conception and implementation of product demos with our TeamViewer Remote and Dex solution as well as AR
• Put your focus on the used products and systems to develop and improve the existing demo content as well as workflows
• Work on new processes to push collaboration and efficiency for different TeamViewer products
• Support content creation and localization of demo assets through the whole product portfolio
• Assist the Pre-Sales and Sales Team at trade shows
• Assist with sales enablement activities and internal education on products, through presentations, product demos and alike
• Support the Pre-Sales AMS IT team in their daily business
• Run own projects – from the idea up to the implementation

IT Solution Engineering Internship

Marketing

• Manage, mentor, and develop a team of three Field Marketing Managers (East, West, Central) to execute region-specific marketing strategies.
• Align team goals with overall business objectives, ensuring each region's unique needs and challenges are addressed.
• Foster a collaborative team environment that drives performance and professional growth.
• Develop and execute a comprehensive field marketing strategy to drive lead generation, pipeline acceleration, and customer engagement.
• Partner closely with the sales team to ensure marketing activities align with sales goals and effectively support pipeline growth.
• Oversee the planning and execution of regional events, conferences, and professional networking opportunities to enhance brand visibility and build relationships with key stakeholders.
• Drive initiatives that bring sales teams and customers together, enhancing customer experiences and fostering long-term relationships.
• Leverage customer insights to tailor marketing activities that address specific regional needs and pain points.
• Design and implement lead generation programs that contribute to the sales pipeline.
• Monitor and report on the effectiveness of marketing campaigns, using data-driven insights to optimize strategies.
• Work closely with the digital marketing team to integrate online and offline marketing efforts.
• Manage the field marketing budget, ensuring effective allocation of resources to maximize ROI.
• Provide regular financial reporting and analysis to senior leadership.
• Collaborate with global marketing teams to align field marketing efforts with overall company initiatives.
• Partner with product marketing, sales, and customer success teams to create cohesive and impactful marketing campaigns.

Field Marketing Team Manager

• Assist our Sales Representatives with administrative tasks and daily operations
• Assist our back-office team to deploy opportunities and leads to the sales team
• Follow-up customer quotations and track sales in excel sheets
• Be responsible for the assistance of our customers in partnership with the sales representative
• Answer written inquiries through our e-mail system
• Maintain clean data in our CRM
• Work in close cooperation with our customer care team and the enterprise team
• Schedule meetings for sales representatives

Sales Intern

Software Engineer

• Support the design, creation, and refinement of AR, 2D, and 3D product demos using TeamViewer Frontline solutions
• Help maintain and improve existing demo workflows, assets, and use-case scenarios across the Frontline portfolio
• Assist with content creation, documentation, and localization of demo materials and enablement assets
• Contribute to process improvements that enhance collaboration, efficiency, and demo consistency across Pre-Sales
• Support the Pre-Sales and Sales teams during trade shows, customer events, and internal enablement sessions (virtual or in-person)
• Assist with internal training and sales enablement activities through presentations, demos, and supporting materials
• Support the U.S. Pre-Sales OT team in day-to-day activities related to Frontline demos and evaluations
• Take ownership of small projects, from initial idea through execution, with guidance from experienced team members

Engineering Intern

IT Solutions Engineering Intern

Backend Engineer

• Contribute to the development for our remote access solution and server-side applications using C++ and C#
• Design and develop new functionality for our high scaling server and user authentication modules
• Participate in application design to enhance reliability, maintainability, scalability, and efficiency
• Work independently on solutions for specified requirements, complying with time and quality specifications
• Ensure software stability and efficient performance across various browsers and systems
• Act as an advisor to product owners for feasibility studies and time estimates

Senior Software Engineer – C++, C#

• Develop serverless integrations using Azure Functions (C#, TypeScript/Node.js, or Python), including triggers (HTTP, Service Bus, Event Grid) and bindings (Storage, Key Vault, Cosmos DB)
• Implement Durable Functions to orchestrate complex, multi-step workflows, such as processing order intake from external marketplaces through middleware and into Salesforce and ERP systems
• Design and secure API endpoints behind Azure API Management, including policies for throttling, versioning, and authentication (OAuth 2.0, Managed Identity)
• Build event-driven architectures using Service Bus (queues/topics) and Event Grid (pub/sub), including retry/backoff and dead-letter handling
• Develop CI/CD pipelines in Azure DevOps and manage Infrastructure as Code with Bicep or Terraform for provisioning integration components
• Ensure security and compliance across all integration layers, including secret management via Azure Key Vault
• Collaborate with architecture teams to define integration patterns (request-reply, saga, outbox, CDC) and document API contracts (OpenAPI) and message schemas
• Monitor and optimize performance, implement observability (Application Insights), and ensure high availability and resilience.

Azure Cloud Integration Developer

Cloud Engineer

• Lead development efforts within Salesforce Revenue Cloud, including configuration, customization, and integrations for Quote-to-Order processes
• Design and implement solutions for product and pricing logic using CML, Apex, and Lightning Components
• Configure and maintain product rules, pricing rules, and constraint logic to support complex quoting scenarios
• Develop custom components and automation where declarative tools are not sufficient
• Build integrations and interfaces using Salesforce APIs to connect ERP, e-commerce, and middleware systems for order intake and pricing synchronization
• Collaborate with cross-functional teams to analyze business requirements and translate them into scalable technical solutions
• Ensure data integrity and compliance across integrated systems
• Stay up to date with Salesforce Revenue Cloud releases and best practices

Salesforce Revenue Cloud Developer

• Provide support to enterprise customers throughout the pre-sales, sales, and implementation phase.
• Offer demonstrations, training courses and tailored solutions as needed to meet the business needs of our clients.
• Take responsibility for technical aspects of projects, and work closely with development teams to determine feasibility and implementation of special requests.
• Answer questionnaires and tenders from enterprise customers about technical requirements, and if necessary, clarify the answers with the development and/or product management teams.
• Interact with TeamViewer's research and development teams to incorporate customer feedback into our product, liaising with the team where required to accommodate special requests from clients.
• Support our account managers in presenting products and solutions to new and existing clients, by contributing technical knowledge and understanding.
• Conduct demonstrations, training, and offer on-site support if required.
• Offer advice and suggestion to our account managers from a technical front to upsell, cross-sell, and accelerate sales

Enterprise Solutions Engineer

• Design, configure, and maintain Lead, Account, Contact, Opportunity, and related objects to support an efficient Lead-to-Opportunity process
• Implement and enhance automation (Flows, assignment rules, validation rules, approval processes) to standardize qualification and handover from Marketing to Sales
• Develop and maintain custom solutions using Apex and Lightning Components where declarative tools are not sufficient
• Build reports and dashboards to provide clear visibility into funnel metrics, pipeline health, and sales performance
• Ensure data quality through consistent standards, duplicate management, data imports, and regular housekeeping
• Collaborate with stakeholders to gather requirements, run workshops, and document end-to-end Lead-to-Opportunity processes
• Support integrations between Salesforce and connected systems (e.g., marketing automation, ERP, BI tools) relevant for lead capture and opportunity management
• Provide user support, training, and release communication to drive adoption and continuous improvement

Salesforce Sales Cloud Specialist

Full-stack Engineer

• As a Software Architect (all genders) at TeamViewer, you will be pivotal in shaping the architectural vision and strategy for our software solutions.
• Your role will involve designing, developing, and implementing scalable, secure, and high-performing systems that align with the company’s strategic goals.
• You will guide architectural decisions, conduct reviews, and provide insights to ensure that our software solutions meet the highest standards of quality, robustness, and adaptability.
• Working closely with cross-functional teams, you will ensure that our systems are designed for long-term success, incorporating best practices and emerging technologies.
• Architectural Strategy: Develop and implement software architecture strategies that align with business goals.
• Design scalable, secure, and high-quality solutions end-to-end across the whole customer journey.
• Concept and Design Reviews: Conduct detailed reviews of architectural concepts, providing feedback and suggestions to enhance design quality and system performance.
• Technical Guidance: Lead technical discussions, mentor team members up to Principle/Architect level, and provide strategic advice on complex technical challenges.
• Cross-Functional Collaboration: Work closely with engineering, product, and operations, marketing, support teams to ensure alignment and successful delivery of projects across the whole user journey.
• Documentation: Create and maintain comprehensive architectural documentation that is clear, concise, and accessible to all relevant stakeholders.
• Continuous Learning: Stay updated on industry trends and emerging technologies, applying this knowledge to enhance our software architecture.
• Risk Management: Identify and document potential risks in the architecture, providing strategies to mitigate them effectively.

Web Software Architect

Recruitment

• Responsible for attracting and recruiting top tech talent across various disciplines including software development, engineering, data science, and IT
• Collaborate closely with hiring managers and stakeholders to understand hiring needs and develop strategies to find the best candidates
• Manage the full recruitment lifecycle, including sourcing, screening, interviewing, and hiring candidates for various roles
• Utilize multiple channels to source high-quality candidates, including job boards, social media, networking events, and professional networks like LinkedIn
• Develop and maintain strong relationships with candidates throughout the hiring process, ensuring a positive candidate experience and representing our brand values
• Stay up-to-date with industry trends, salary benchmarks, and emerging technologies to provide insights and recommendations to hiring managers
• Develop and promote initiatives that enhance our brand visibility and attract top tech talent in a competitive market
• Implement strategies that promote diverse hiring practices and support our commitment to creating an inclusive workplace
• Monitor and report on recruitment metrics and KPIs, providing insights and recommendations to improve the recruitment process
• Support our HR teams in ensuring that new joiners have a smooth start by preparing, coordinating and distributing HR-related documentation

Talent Acquisition Partner – Tech, All Genders

• Build services for our TeamViewer ONE & Remote Management solution, by enabling the platform and clients to protect our customers
• Define the architecture, design and develop new features for our software in C++
• Collaborate with front-end engineers, backend engineers and quality assurance engineers to design optimum solutions, balancing performance, costs and long-term maintainability
• Continuously integrate, build and deploy our solution from test system to production
• Contribute to our clients, backend services and partner APIs
• Design and implement common APIs based on architecture guidelines and frameworks
• Design and build common database systems of high availability and quality and low cost
• Optimize and enhance our software with new, efficient algorithms and state-of-the-art software tools and technologies
• Work independently on solutions for specified requirements and be responsible for complying with time and quality specifications
• Ensure that our software is secure, stable, scalable and runs efficiently
• Monitor the latest technical developments in your field and make proposals for improvement
• Guide and assist other team members in engineering topics relevant for the team
• Act as an advisor for product owners (feasibility studies and time estimates for new functionality to be implemented)
• Communicate with customers to analyze & fix product defects, or during major implementations