Insurance

• Lead review and enhancement of Board-approved governance documents
• Oversee enterprise-wide and team-specific fair banking training
• Manage the end-to-end issues management lifecycle for high-risk audit, regulatory, and self-identified findings
• Oversee corrective action, sustainability activities, and executive-level closure packages
• Develop executive-ready communications, governance updates, Board reporting materials, and senior management presentations
• Produce fair access/fair banking reporting and risk insights for stakeholders, executives, committees, and regulators
• Lead participation in enterprise risk assessment activities
• Oversee governance and risk assessment processes, including the Fair Lending Risk Assessment methodology
• Advise the business on regulatory and policy changes
• Contribute to the development and implementation of Compliance programs
• Guide partners through effective Compliance program development, implementation, oversight, and management
• Represent Compliance on internal or external committees
• Conduct functional- or enterprise-level analysis and make recommendations
• Maintain oversight of management reporting and analysis
• Manage high-risk initiatives and escalations
• Develop and oversee business-line policies and Compliance Team procedures
• Conduct enterprise-wide annual risk assessments for all TD businesses
• Research emerging issues, trends, and regulatory requirements
• Provide leadership, mentorship, coaching, and development support to team members
• Build productive relationships with business partners and stakeholders

Senior Manager, Fair Banking Compliance, Program Risk Management & Reporting

Director

• Lead a team of Associates and Associate Directors through guidance, leadership, coaching and development
• Lead execution and achievement of customer and partner experience targets
• Coach and model appropriate behavior and execute plans to continuously improve customer experience
• Complete initial business, industry, financial and commercial due diligence on new opportunities with the deal team
• Assist in structuring competitive packages while maintaining balanced risk and credit quality
• Execute transactions with other deal team members
• Manage the credit portfolio and ensure structured deals meet risk policies
• Structure more complex deals in the unit or market as needed
• Contribute to the business plan, goal setting, growth strategies and unit coaching
• Assess and manage credit risk in compliance with internal and external requirements
• Oversee, lead and coach associates and associate directors while developing talent and capabilities
• Coordinate with TD Securities on M&A advisory, equity, debt capital markets and hedging expertise as required
• Deliver a superior customer experience while driving profitable business growth aligned with business strategy

Director, Credit Execution, Asset Based Lending

Business Analyst

• Monitor client portfolios daily
• Issue and receive collateral calls to mitigate the firm’s credit risk
• Enter margin tickets accurately into the collateral system
• Interact extensively with clients
• Conduct process reviews in accordance with Global Short-term Markets Policy
• Resolve and escalate collateral issues
• Reconcile repo collateral statements upon margining disputes
• Contribute ideas to add value to the group
• Stay abreast of capital-markets risk issues and assess impacts on exposures
• Identify opportunities to increase operational efficiency and reduce operational risk through process reengineering
• Perform control functions to ensure process integrity
• Promote a respectful work environment and adhere to Bank policies and guidelines

Collateral Management Analyst

• Provide support and produce detailed system requirements and technical and functional specifications aligned with standards and frameworks
• Partner with business and technology partners, project teams, and stakeholders to elicit, analyze, document, communicate, and manage functional specifications
• Research and analyze current-state system capabilities and define technology solution options and recommendations
• Translate business requirements into detailed functional specifications, including non-functional requirements
• Assist testing teams with test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
• Contribute to project management activities, including scoping, estimating, risk identification, mitigation recommendations, status communication, and issue escalation
• Participate in quality management reviews of designs, prototypes, and requirements work products
• Determine solutions, assess impacts to work processes and systems, and manage integration
• Provide operational and process-related analysis and support
• Follow requirements management, project management, technology delivery, and business technology architecture standards
• Stay current with technology trends and develop expertise in TD services, applications, infrastructure, analytical tools, business domains, products, and services
• Work with vendors on business case development, benefits identification, RFI/RFPs, and service level agreements
• Coach less experienced colleagues and serve as a reference throughout the requirements management lifecycle

Senior Business Systems Analyst

Account Manager

• Deliver a superior customer experience while driving profitable business growth
• Expand the portfolio and maximize the value of existing commercial business customer relationships for credit and non-credit products and services
• Conduct credit analysis for the assigned portfolio
• Create a shadow portfolio of target businesses aligned with the market and existing portfolio
• Lead account management, credit, and operational risk for an assigned portfolio
• Use sales platforms to understand customer and target needs, industries, and markets
• Build market, customer, and broader economic knowledge
• Identify and respond to changes in the business environment and establish action plans
• Develop and maintain centre of influence strategies and relationships
• Identify customer and prospect referral opportunities to internal Bank partners
• Participate in networking events as a TD brand ambassador
• Develop and implement sales strategies to attract, acquire, and retain customers and business development opportunities
• Build new and deepen existing customer relationships using the Business Banking Relationship Methodology
• Promote and offer the full suite of products, sales, services, and banking capabilities
• Meet or exceed business targets
• Negotiate to maximize relationship profitability based on customer risk profiles
• Prepare credit applications with high-quality risk assessment, credit structure, due diligence, and credit presentation
• Oversee account management to ensure appropriate monitoring and compliance with guidelines and limits
• Renew credits in a timely manner
• Refer customers to business partners across Business Banking and TDBG
• Identify, manage, and escalate risks and non-standard or high-risk transactions and activities
• Participate fully as a team member, support a positive work environment, and communicate issues promptly
• Provide industry knowledge and participate in knowledge transfer
• Keep current on emerging trends and developments
• Participate in performance management, development, and cross-training
• Provide mentorship and share best practices
• Develop productive relationships with internal and external stakeholders
• Keep stakeholders informed about project and day-to-day activity status
• Support a fair, positive, equitable, diverse, and inclusive workplace

Account Manager II

Operations

• Support Cisco UCS infrastructure and VMware virtualization environments
• Ensure solutions meet business client and stakeholder needs while adhering to bank technology and quality standards
• Maintain understanding of business and technology directions, developments, and industry trends
• Oversee solution design, development, and implementation with application leads and architects
• Act as escalation point for unresolved VMware virtualization and hardware technical issues
• Collaborate with vendors, consultants, and other Technology Solutions areas to develop solutions
• Create and maintain virtual infrastructure documentation for project assignments
• Communicate and resolve or escalate issues accurately and on time
• Monitor service delivery against commitments and prioritize work activities
• Follow documented operational procedures with minimal guidance
• Analyze operational processes and identify continuous improvement opportunities
• Maintain virtual infrastructure and ensure security and patch compliance
• Monitor supported environments using VMware Aria Operations, Dynatrace, and Intersight
• Ensure platform performance and stability

Senior IT Operations Analyst – Cisco UCS, VMware

Sales

• Provide ongoing commercial customer service, documentation, and loan system support as liaison for Relationship Teams on assigned accounts
• Manage and process overdrafts and prepare packages for review within required audit and credit-policy timeframes
• Manage financial reporting requirements, including financial request letters, tracking, and scanning
• Manage and assist with covenant compliance processing for Credit Management approval
• Track receipt and scanning of insurance certificates
• Review and track Relationship Manager reports and follow up on delinquencies, maturities, and financial or loan exceptions
• Monitor Good Faith Reports
• Ensure new loans, renewals, and modifications are correctly booked and scanned in TD systems
• Assist with deposit and loan account transfers between Relationship Managers and monitor correct Relationship Manager assignments
• Assist with loan payoffs
• Add Salesforce/nCino entities and opportunities, researching data and ensuring accuracy
• Process and monitor servicing requests
• Process advances, internal transfers, paydowns, and payments in LT with proper authorization
• Process and track fees
• Scan credit and loan information to DocMan
• Complete T&E expense reports and process invoices for payment
• Provide administrative support to Relationship Managers and assist with loan closings, closing conditions, and closing packages
• Upload and track financial statements
• Support reporting on loan activities, delinquencies, correspondence, pipelines, and loan closings
• Prepare correspondence and provide customer transaction support
• Serve as initial customer service contact and research complex customer requests or transactions
• Interact with external customers and provide notary services as needed
• Assist the Relationship Team with clearing and managing exceptions
• Mentor Commercial Sales Associates
• Assist with procedure and process-flow development and recommendations
• Generate and distribute daily and monthly reports to the Relationship Management team

Commercial Sales Associate II – Institutional Commercial Real Estate Lending

Advisor

• Facilitate and coordinate auto insurance claims from start to finish
• Arrange towing and set up appraisals
• Explain policy coverage to customers
• Gather, organize, and verify information and documentation
• Reconcile vendor estimates to reach appropriate vehicle-damage settlements
• Maintain positive file count and open/close ratio
• Collaborate with internal partners, external vendors, Enterprise, repair shops, TD Auto Centre partners, direct repair partners, and non-preferred shops
• Research coverage scenarios and apply knowledge to claim files
• Greet and welcome customers at TD Auto Centres
• Apply unbiased methods to resolve files and achieve fair claim settlements
• Communicate claims-processing requirements
• Maintain detailed claims notes
• Provide timely progress updates and responses to client inquiries
• Contribute to a positive team environment

Auto Claims Advisor – On-site

Business Intelligence Analyst

• Develop, maintain, and improve recurring financial reports, dashboards, and analysis for FinOps planning, cost management, and leadership reporting
• Support monthly forecasting, actuals review, variance analysis, and commentary across technology and platform cost drivers
• Analyze usage, spend, allocation, and unit-cost data to identify trends, anomalies, risks, and cost optimization opportunities
• Maintain and improve financial models, reporting logic, and source-data checks
• Partner with Finance, Technology, platform teams, and business stakeholders to validate assumptions, reconcile differences, and align definitions
• Prepare decision-ready summaries for managers and senior stakeholders, including explanations of key drivers and recommendations
• Support ad-hoc financial analysis, scenario analysis, and recurring portfolio reviews
• Contribute to continuous improvement of FinOps reporting processes, documentation, and analytical standards
• Support user onboarding, education materials, FAQs, user follow-up, feedback intake, reporting support, data quality checks, dashboard upkeep, exception review, and basic analysis
• Maintain financial and unit cost models

Business Insights Analyst I – FinOps

Risk

• Provide operational risk analysis, reporting, and support to business partners
• Establish requirements and provide guidance for U.S. Change Governance and New Business and Product Approval Programs
• Execute governance oversight activities and validate program compliance
• Analyze change data, risk assessments, reports, and system extracts to report Change and Delivery Risk
• Maintain policies, standards, methodologies, procedures, and supporting documents
• Document and distribute meeting minutes within 24 hours
• Create executive-ready presentations and support committee secretary responsibilities
• Execute regulatory compliance management activities
• Communicate and work with stakeholders across all three lines of defense
• Create and present training for Change Governance and NBPA Programs
• Maintain audit trails and challenge insufficient compliance evidence
• Identify opportunities to streamline and automate processes using generative and agentic AI
• Identify, assess, escalate, and mitigate operational risks
• Monitor emerging issues, trends, and regulatory requirements and recommend actions
• Manage deliverables, timelines, and proactive status updates
• Lead risk analysis and coordinate collection, aggregation, and validation of potential losses and risk factors
• Support operational risk measurement, loss data analysis, risk reporting, escalation, and review processes
• Represent the business or function on risk committees and working groups
• Develop relationships with business management and provide risk guidance, advice, and training

Group Risk Specialist – US ORM Change Governance

• Support execution of design and operating effectiveness testing for FCRM controls
• Independently perform assigned testing tasks end to end
• Conduct analytical research and analysis for testing engagements and initiatives
• Identify matters requiring additional attention, escalation, or review
• Follow up on findings from testing engagements
• Prioritize workload and deliver quality results within assigned timelines
• Troubleshoot and resolve issues using judgement
• Collaborate with the testing team throughout engagements
• Present objective, independent advice and recommendations to control partners
• Provide subject matter expertise and input to projects and initiatives
• Analyze, document, and report research, issues, assessments, and testing results
• Support risk-based engagement execution and identify potential risks
• Protect organizational interests by identifying and escalating high-risk activities
• Maintain effective risk management and control processes
• Contribute to team knowledge transfer, training, coaching, and continuous improvement

FCRM Testing Analyst – Operations

• Manage booking, validation, and settlement of equity trades across APAC markets
• Support trade matching and settlement processes, including CTM
• Ensure timely and accurate execution of post-trade activities
• Investigate and resolve trade breaks and settlement discrepancies through resolution
• Escalate issues while adhering to risk and control standards
• Partner with Front Office, Middle Office, brokers, and custodians
• Respond to client and stakeholder queries across global regions
• Contribute to process improvements and operational efficiency initiatives

Equities Operations Analyst – Middle Office

Associate

• Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
• Understand customer needs and guide customers to the right contact person for appropriate solutions
• Build customer confidence in mobile, ATM, and online banking by educating customers on digital banking trends
• Support frontline staff with scheduled cash and non-cash transactions
• Resolve critical issues and report non-standard matters to management
• Recommend improvements to work practices, branch operations, and processes
• Participate in timely and accurate completion of business processes and procedures
• Ensure documentation is accurate and consistent with regulations and TD’s Code of Conduct and Ethics
• Promote team effectiveness, participate in personal performance development, and share industry knowledge

Personal Banking Associate

• Drive training, onboarding, change management, business readiness, and sales enablement initiatives across the Home Lending Group
• Lead, develop, and coach colleagues training and upskilling new hires and existing Phone Mortgage Loan Officers and Sales colleagues
• Develop, consult on, and deliver home lending training materials and maintain support materials
• Demonstrate mortgage techniques through live demonstrations for new hires
• Lead onboarding, training, and upskilling strategies with cross-functional stakeholders
• Coach and train representatives, loan officers, sales managers, leaders, coaches, and store colleagues
• Meet with leadership to establish priorities and present service and sales enhancements
• Research and resolve escalated business problems and evaluate learning and engagement gaps
• Develop, update, and maintain approved training materials
• Oversee assigned contact center or retail store program activities
• Design and execute communications for home lending programs, product changes, new-hire programs, policies, and procedures
• Serve as subject matter expert on special projects and represent the business in executive-level meetings
• Manage assigned new hires during the training period
• Facilitate training classes and upskilling sessions
• Provide daily leadership and coaching on processes, policies, loan pipeline management, and performance concerns
• Partner on loan officer recruitment and selection
• Ensure policy and procedure adherence, sales and compliance requirements, customer experience, and productivity expectations
• Support TD Bank’s mission, strategic goals, quality initiatives, service standards, audit, regulatory, and compliance requirements
• Deliver customer experience, sales and service performance, compliance, employee engagement, retention, and ongoing performance improvement outcomes

Capabilities Manager, Sales

Security Engineer

• Hunt for TTPs, threats, risks, and vulnerabilities aligned to the MITRE ATT&CK framework using internal and external intelligence data
• Identify threats, risks, and security control gaps and produce detection and mitigation recommendations to reduce the bank’s attack surface
• Participate in proactive attack surface reduction operations across enterprise and cloud environments
• Use threat intelligence, anomalous log analysis, and brainstorming-session results to detect and mitigate threats
• Develop methodologies to identify adversary tools, techniques, and procedures
• Produce metrics and dashboards identifying potential threats, suspicious or anomalous activity, and malware
• Tune detection infrastructure with technology teams to identify emerging threats
• Document best practices for hunting playbooks, procedures, and courses of action
• Serve as a subject matter expert in host-based and network-based hunting analysis
• Collaborate with intelligence, SOC, incident response, and security engineering teams
• Review internal processes and activities and identify improvement opportunities
• Influence behavior to reduce risk and strengthen the enterprise information security culture
• Monitor emerging issues, industry trends, and relevant changes to the security landscape