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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational risk management, regulatory compliance, and change governance, with a strong ability to analyze data, identify trends, and communicate effectively with stakeholders. Proven project management and leadership skills, with experience in developing training and maintaining cross-functional relationships.
Highest-signal resume keywords
Operational Risk ManagementRegulatory ComplianceChange GovernanceProject ManagementData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AnalysisCompliance ManagementTrend AnalysisData InterpretationProcess ManagementLoss Data AnalysisAnomaly DetectionPolicy DevelopmentGovernance OversightAudit Trail Maintenance
Soft Skills
Strong Communication SkillsAttention to DetailJudgment and ConfidenceOrganizational SkillsRelationship Building
Tools & Technologies
Microsoft CopilotGenerative AI ToolsAgentic AI Tools
Industry Keywords
Financial ServicesInternal AuditControls TestingRegulatory ReportingChange and Delivery Risk Management
About the role
Key responsibilities & impact- Provide operational risk analysis, reporting, and support to business partners
- Establish requirements and provide guidance for U.S. Change Governance and New Business and Product Approval Programs
- Execute governance oversight activities and validate program compliance
- Analyze change data, risk assessments, reports, and system extracts to report Change and Delivery Risk
- Maintain policies, standards, methodologies, procedures, and supporting documents
- Document and distribute meeting minutes within 24 hours
- Create executive-ready presentations and support committee secretary responsibilities
- Execute regulatory compliance management activities
- Communicate and work with stakeholders across all three lines of defense
- Create and present training for Change Governance and NBPA Programs
- Maintain audit trails and challenge insufficient compliance evidence
- Identify opportunities to streamline and automate processes using generative and agentic AI
- Identify, assess, escalate, and mitigate operational risks
- Monitor emerging issues, trends, and regulatory requirements and recommend actions
- Manage deliverables, timelines, and proactive status updates
- Lead risk analysis and coordinate collection, aggregation, and validation of potential losses and risk factors
- Support operational risk measurement, loss data analysis, risk reporting, escalation, and review processes
- Represent the business or function on risk committees and working groups
- Develop relationships with business management and provide risk guidance, advice, and training
Requirements
What you’ll need- Bachelor's degree or progressive work experience in addition to the experience requirement
- 7+ years of experience in risk management, internal audit, controls testing, compliance, or a related field within financial services
- Proven project management skills and analytical ability
- Experience with tactical planning and process management
- Ability to interpret guidelines, standards, policies, analytical results, and regulatory guidance
- Ability to work with large datasets and perform trend analysis, anomaly detection, and sampling
- Strong attention to detail and ability to identify root causes
- Strong analytical and organizational skills; ability to manage multiple priorities and deadlines
- Judgment and confidence to constructively challenge the status quo
- Strong written and verbal communication skills
- Ability to build and maintain cross-functional relationships
- Knowledge of operational risk management, regulatory reporting, and change and delivery risk management practices
- Ability to lead a team and influence senior stakeholders across business and risk functions
- Hands-on experience with Microsoft Copilot and other generative and agentic AI tools
- Demonstrated ability to contribute to multidisciplinary committees and manage small/medium-sized projects
- Ability to develop and maintain relationships with TDBFG
- Ability to influence decisions without express authority
- Ability to analyze information, identify trends, draw conclusions, present results, and recommend risk mitigations
- Proven leadership experience and strong background in TD Bank operational risk management
- Excellent written and verbal communication, facilitation, presentation, and public speaking skills
Benefits
Comp & perks- Base salary of $91,000 - $145,600 USD
- Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations with a manager
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Equal opportunity workplace
- Accommodation support for applicants with disabilities
- Inclusive workplace with opportunities for growth and diverse perspectives