Supermicro

Product Manager

• Develop and execute effective strategies for product deployment based on a thorough understanding of technical requirements and customer needs in the data center space
• Collaborate with internal stakeholders, including business partners and technical teams, to identify and resolve product-related challenges and ensure alignment with customer expectations
• Work closely with engineering teams (mechanical, electrical, thermal, and software) to define product specifications and ensure the technical feasibility of the designs
• Leverage your mechanical and electrical engineering knowledge to understand and optimize Enterprise/HPC/GPU server solutions, focusing on efficiency, performance, and integration in Rackmount design
• Engage in ongoing communication with customers to answer technical questions and address concerns, ensuring a responsive and supportive customer experience
• Collaborate with engineering teams to create, review, and approve the Bill of Materials (BOM) to ensure alignment with product requirements and cost targets
• Create comprehensive positioning statements, marketing collateral, and sales training materials that clearly articulate product specifications and value propositions
• Create and manage detailed technical and procedural documentation, design specifications, user guides, and troubleshooting guides for rack solutions products
• Attend trade shows, customer visits, and project deployments at customer sites as needed. Up to 25% travel required.

Senior System Product Manager

Sales

• Owner of overall sales revenue and market share of Supermicro Japan
• Owner of Supermicro Japan Annual Sales Plan
• Facilitate sales efforts from multiple Sales Teams to maximize total revenue
• Manage customer lifecycle and satisfaction
• Develop Enterprise market segment in Japan, especially Telecom subsegment
• Further develop CSP segment in Japan

VP, Sales

• Identify and define “Fujitsu“ customer demands, work with internal team to deliver solutions to meet highest customer satisfaction with quality result.
• Approach and develop large enterprise direct accounts - Fujitsu, Telco & E-Commerce, Data center / Cloud Service, HPC and related business opportunities to promote Supermicro Total solution.
• Create the quality pipelines with eco-system partners and promote company’s products/solution/services proactively.
• Build-up and maintain long-term partnership and relationships with existing and new customers.
• Weekly update the progress and support needed.

Sales Manager

• Hands-on experience in NPI project management, including project kickoff, schedule management, BOM control, quality management, troubleshooting, and sample builds
• Experience in OEM project fulfillment, covering schedule control, Proof of Concept (POC) preparation, FAQ development, and issue troubleshooting
• Strong cross-functional coordination skills, working closely with R&D, Lab, Procurement, Sales, Production, and other teams to ensure successful project execution
• Proven customer service capability, including product promotion, roadmap updates, troubleshooting, RMA coordination, customer Q&A, and CRM management
• Solid experience in inventory planning and control, including forecast (FCST) review, inventory management, and preparation of high-risk or long lead-time components
• Ability to prepare and maintain technical documentation, including specification books, product books, manual reviews, and internal training materials

System Product Manager

Manager

• Demonstrate Supermicro Rackmount solutions and products to customers on site, through remote webinars and in special events
• Provide Subject Matter Expertise in cloud and hybrid-cloud computing with state-of-the-art technologies
• Provide product trainings to internal teams, sales teams and customers
• Provide 3rd level customer support to both internal and external as needed
• Lead cross-functional teams to design data center IT solution proposals to influence and win enterprise customer decision on RFI, and RFP

Senior Solution Manager

Full-stack Engineer

• A typical working day is programming for Business Operation.
• Business Operation includes organizing, sorting and filtering data based on user requests to support business decisions, include 1. Planning, developing and maintaining data schema, data layer procedure, and validation routines to support data mining and creating complex data mining algorithms.
• 2. Planning, programming, testing, and maintaining in-house software applications.
• 3. Investigating data/application issues, troubleshooting issues, and communicating with company internal users are daily routines.
• 4. Maintain and extend existing systems, analyze and debug program issues.
• 5. Perform data analysis and generate reports for management reference in business strategy planning.
• 6. Responsible for system analysis and related tasks, such as conducting requirements interviews and writing requirement specifications.
• 7. The result may include but not limited to Web pages, standalone application, database operations, reporting.

Senior System Product Manager

VP, Sales

Sales Manager

System Product Manager

Senior Solution Manager

Senior Software Engineer