Staples Promotional Products

Software Engineer

• Drive retention and growth of Janitorial and Sanitation (Jan/San) and Breakroom categories including cleaning chemicals and supplies, janitorial paper and dispensers, hand soaps and sanitizers, safety supplies, breakroom products, and total coffee programs.
• Expand share of wallet across multi-location CRE portfolios, identifying opportunities across buildings, regions, and property types (office, industrial, mixed-use).
• Engage multiple stakeholders (property managers, facilities managers, regional directors, procurement, and asset managers) to uncover needs.
• Ask meaningful questions and apply critical thinking to align solutions with customer expectations.
• Monitor adherence to contracts, pricing structures, and program guidelines.
• Utilize CRM and enablement tools to manage pipeline and customer engagement.
• Leverage data insights to identify underpenetrated properties, whitespace opportunities, and consumption trends.
• Personalize outreach based on account structure, property type, and usage patterns.
• Partner with internal teams including cross-functional sales, category experts, pricing, and field resources to deliver solutions aligned to portfolio-level and site-level needs.
• Collaborate with pricing partners to develop competitive proposals.
• Support the delivery of customized, insight-driven presentations to decision makers and end users.
• Work in connection with Account team to craft solutions and build strong customer experiences.
• Support account team in navigating complex sales environments with multiple stakeholders and longer decision cycles.
• Adapt strategies across portfolio-level opportunities and individual site needs while maintaining accountability for results.

Key Account Developer, FS

Recruitment

• Source Talent: Know where to find the talent for each role (Exempt and non-exempt) and how to effectively communicate with passive candidates. Encourage hiring managers to consider internal candidates and to support a diverse pipeline for role.
• Recruitment Marketing: Maintain active candidate pipelines and communicate relevant materials. Utilize silver medalists as source for future communications. Utilizes social media to promote roles. Clearly articulate Staples employer value proposition and the opportunity this creates for potential candidates to advance their career at Staples
• Manage Candidate Experience: Pro-actively communicate with candidates throughout the process. Seek other opportunities for candidates across company if not a fit for current role.
• Assess & Hire Talent: Use behavioral based interviewing techniques to assess candidates and technology to effectively screen candidates where applicable.

Talent Acquisition Specialist

Account Executive

• Drive new business acquisition by identifying, prospecting, and closing net new customers
• Consistently meets activity goals and daily metrics with a hunter mindset/approach
• Maintain a high level of daily sales activity including outbound calls and meetings
• Manage full sales cycle from prospecting through close
• Travel within your assigned geography to meet clients
• Partner with internal teams to progress opportunities
• Develop tailored solutions aligned to customer needs
• Use sales tools to manage pipeline and activity
• Onboard and ramp newly won accounts
• Apply pricing strategies to support customer success
• Collaborate to expand SLED opportunities

Territory Sales Representative, SLED

Solutions Engineer

• Manage all facets of client program business in relationship to client budget and our service model.
• Build and maintain client relationships.
• Serve as the primary internal lead for assigned accounts, in partnership with field sales to drive client objectives.
• Influence, analyze, and manage target expectations for margin as it relates to the client service model.
• Influence, analyze, and manage assortments to achieve profitable SKU count measurements.
• Utilize tools, data, and other resources to prepare and present client product selections.
• Create marketing plans by analyzing and utilizing data to drive customer revenue.
• Support site sale or tradeshow experiences utilizing and/or selling client branded merchandise.
• Sustain global services knowledge and skillset and apply to account base as applicable.
• Participate and provide input and ideas to support our ongoing effort to improve customer experience and retention.

Account Solutions Manager

Sales

• Lead governance and coordination of RFPs, contracts, renewals, and strategic customer programs
• Manage reseller governance processes including pricing, rebates, supplier/GPO fees, and compliance oversight
• Partner cross-functionally with Legal, Finance, Risk, Sales, and Operations teams to drive alignment and execution
• Support implementation readiness and operational onboarding activities
• Monitor operational, contractual, and financial risks while driving issue resolution and escalation management
• Prepare executive-level communications, reporting, and recommendations for leadership
• Maintain governance documentation, reporting tools, and operational playbooks
• Build and manage strong relationships with internal stakeholders and external partners

Senior Manager, Sales Strategy

Pricing Analyst

• Develop and execute customer-specific pricing strategies to win new business, retain customers, and improve profitability
• Prepare pricing proposals, Deal P&Ls, and commercial terms in alignment with governance guidelines
• Analyze customer requests, pricing data, and business trends to identify opportunities for growth and efficiency
• Collaborate cross-functionally with Sales, Finance, and Operations to deliver effective pricing solutions
• Ensure accurate implementation of pricing within systems and manage pricing workflows through completion
• Support continuous improvement through analysis, feedback on tools, and process enhancements

Product Designer

• Plan, design, and execute end-to-end UX research using methodologies such as usability testing, interviews, surveys, A/B testing, and field studies
• Analyze and synthesize research findings into clear, actionable insights that inform product and design decisions
• Collaborate with Product Managers, Engineers, Designers, and Data teams to shape product direction and user experience strategy
• Create wireframes, user flows, mockups, and prototypes aligned to research insights and usability best practices
• Champion a user-centered design approach across all stages of product development
• Lead usability testing, accessibility reviews, and heuristic evaluations across web, mobile, and internal tools
• Present research findings and design recommendations to stakeholders, influencing outcomes and advocating for users
• Monitor and evaluate user metrics to measure success and identify areas of opportunity
• Document research methodologies, findings, and recommendations clearly and effectively
• Mentor junior UX team members and contribute to design systems, standards, and best practices

Senior UX Designer

• Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
• Effective Selling Skills: Utilizing professional selling skills, discover prospects incremental and programmatic needs, effectively communicates Staples value propositions, capabilities, products and assortments including all categories. Capable of overcoming objections and closing the sale.
• Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
• Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won.
• Implements and ramps wins driving compliance to new account/program..
• Expertise of prospect industry buying process’ and ability to support product selection and standardization.

Territory Sales Representative

Operations

• Translate third-party logistics (3PL) operational execution into actionable, data-driven insights that improve service reliability, scalability, and financial performance.
• Analyze warehouse, transportation, and last-mile performance across the 3PL network to identify trends, risks, and opportunities.
• Own and evolve KPIs related to productivity, utilization, capacity, SLA adherence, service failures, and cost drivers.
• Partner with Operations, Transportation, Finance, Technology, Product, Sales, and Client teams to support data-driven decision making.

Senior Analyst, Operations & Analytics, 3PL

• Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
• Effective Selling Skills
• Utilizing professional selling skills
• Discover prospects incremental and programmatic needs
• Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
• Capable of overcoming objections and closing the sale.
• Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
• Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
• Implements and ramps wins driving compliance to new account/program
• Expertise of prospect industry buying process’ and ability to support product selection and standardization
• Create sticky accounts which will continue to purchase from Staples
• Integrates feedback from prospects into their sales approach
• New customer assortment and pricing
• Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
• Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner

Territory Sales Representative – Commercial

• Prospect and win new small to medium business customers within your assigned territory
• Generate new business revenue
• Conduct high-volume outreach using prioritized call lists and digital sales tools
• Set and manage weekly appointments with key decision-makers
• Utilize professional selling techniques to uncover customer needs and present tailored solutions
• Effectively communicate Staples’ value proposition
• Overcome objections and close sales opportunities
• Partner with internal teams to advance and close deals
• Onboard and ramp newly acquired accounts
• Maintain accurate CRM records

• Drive growth through supplier diversity initiatives by identifying opportunities.
• Develop strategic customer relationships and connect diverse suppliers to business opportunities.
• Analyze spend, sourcing, and supplier data to uncover growth opportunities.
• Collaborate with sales, category management, procurement, and supplier partners.
• Build and maintain relationships with certified diverse suppliers and advocacy organizations.
• Conduct business reviews and present supplier diversity performance to stakeholders.
• Support RFP responses, customer presentations, and supplier diversity reporting requirements.
• Educate internal teams on supplier diversity trends and customer expectations.
• Maintain a pipeline of opportunities and execute strategic account plans.

Diversity Account Executive

Events

• Manages Loss Prevention initiatives and programs at store, District and Regional levels which includes a combination of 40-50+ retail locations within an assigned geographical area; overnight travel of ~50% required based on geography. Deliver programs through a combination of in-person and virtual oversight.
• Executes and evaluates Loss Prevention related solutions through a combination of applications including data analysis, exception reporting, audits, training and investigation.
• Utilizes and supports security systems including CCTV, EAS, access control and burglar alarm protection. Applies best practices, standards and processes to achieve effective system operations, efficiency and savings.
• Monitors fraud prevention measures and executes investigations, both internal and external, with follow-through to conclusion. Works closely with Corporate Fraud to identify and resolve internal and external investigations.
• Works with cross functional groups and departments to ensure seamless, integrated solutions to achieve common business goals including Store Operations, EHS, Human Resources, Associate Relations and Legal.
• Conducts investigations in conjunction with Corporate and Field personnel, Human Resources and Associate Relations involving Workplace violence and Ethics.
• Coordinates with Field operators to support operational efficiencies and minimize financial loss including in-stock and operational process, merchandise protection, physical inventory, cash revenue and theft exposure to maximize potential for sales and profit.
• Executes LP operational audits to gauge and improve procedural compliance levels: Meet or exceed established audit frequency standards. Complete MPP (Merchandise Protection), Safety and Target Store Audits per established standards.
• Oversees participation, execution and compliance to the US Retail Target Store Program as established. Work closely with store and Field business partners to support operational knowledge, understanding and efficiencies to minimize loss and improve profitability.
• Provide training and support to include operational standards, Key Holder role and responsibility, managing store assets, Inventory Control standards to maximize in-stock positions, Cash Office controls to mitigate losses and Fraud trends to minimize future losses.
• Proficient with LP related systems including ThinkLP, Agilence and Power BI to analyze data and provide analytics to support Field teams through financial and POS exception, investigation and audit analysis and provide reporting to Field and business partners.
• Responsible for managing workplace violence incidents including threat assessment, crisis management, and coordination with law enforcement and internal stakeholders in conjunction with Sr. Management to ensure a safe and secure work environment.
• Manages programs designed to both reduce worker’s compensation costs and improve the overall safe working condition for associates and customers.

Manager, Field Loss Prevention

Territory Sales Representative, Commercial

• Manage a team of Designers assigned by the Director of Furniture Solutions
• Actively participate in design activities supporting clients and sellers
• Evaluate team performance and maintain relationships with key manufacturing partners
• Conduct training meetings and propose resolution solutions

Key Account Developer, FS

Talent Acquisition Specialist

Territory Sales Representative, SLED

Account Solutions Manager

Senior Manager, Sales Strategy

Pricing Analyst

Senior UX Designer

Territory Sales Representative

Senior Analyst, Operations & Analytics, 3PL

Territory Sales Representative – Commercial

Territory Sales Representative

Diversity Account Executive

Manager, Field Loss Prevention

Territory Sales Representative, Commercial

Design Manager