Senior UX Designer

Staples Promotional Products

Senior UX Designer responsible for understanding user needs and creating user-centered designs for Staples' digital platforms. Collaborating with teams to enhance customer experience through research and design.

Posted 6/17/2026full-timeFramingham • Massachusetts • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Axure

About the role

Key responsibilities & impact

Plan, design, and execute end-to-end UX research using methodologies such as usability testing, interviews, surveys, A/B testing, and field studies
Analyze and synthesize research findings into clear, actionable insights that inform product and design decisions
Collaborate with Product Managers, Engineers, Designers, and Data teams to shape product direction and user experience strategy
Create wireframes, user flows, mockups, and prototypes aligned to research insights and usability best practices
Champion a user-centered design approach across all stages of product development
Lead usability testing, accessibility reviews, and heuristic evaluations across web, mobile, and internal tools
Present research findings and design recommendations to stakeholders, influencing outcomes and advocating for users
Monitor and evaluate user metrics to measure success and identify areas of opportunity
Document research methodologies, findings, and recommendations clearly and effectively
Mentor junior UX team members and contribute to design systems, standards, and best practices

Requirements

What you’ll need

Bachelor's degree or equivalent work experience
5+ years of hands-on UX research and/or design experience in a product development environment
Proficiency in UX design tools such as Figma, Sketch, Axure, or Adobe Creative Suite
Experience with research tools such as UserTesting, dscout, Optimal Workshop, Lookback, or similar
Strong understanding of usability principles, accessibility standards (WCAG), and design systems

Benefits

Comp & perks

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs
more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX researchusability testinginterviewssurveysA/B testingfield studieswireframesuser flowsmockupsprototypes

Soft Skills

collaborationcommunicationmentoringadvocacyanalysissynthesisinfluencingdocumentation

Certifications

Bachelor's degree