Manager, Field Loss Prevention

Staples Promotional Products

Loss Prevention Manager coordinating safety and security programs for Staples retail locations. Managing investigations and operational audits to minimize loss and improve compliance.

Posted 6/10/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manages Loss Prevention initiatives and programs at store, District and Regional levels which includes a combination of 40-50+ retail locations within an assigned geographical area; overnight travel of ~50% required based on geography. Deliver programs through a combination of in-person and virtual oversight.
Executes and evaluates Loss Prevention related solutions through a combination of applications including data analysis, exception reporting, audits, training and investigation.
Utilizes and supports security systems including CCTV, EAS, access control and burglar alarm protection. Applies best practices, standards and processes to achieve effective system operations, efficiency and savings.
Monitors fraud prevention measures and executes investigations, both internal and external, with follow-through to conclusion. Works closely with Corporate Fraud to identify and resolve internal and external investigations.
Works with cross functional groups and departments to ensure seamless, integrated solutions to achieve common business goals including Store Operations, EHS, Human Resources, Associate Relations and Legal.
Conducts investigations in conjunction with Corporate and Field personnel, Human Resources and Associate Relations involving Workplace violence and Ethics.
Coordinates with Field operators to support operational efficiencies and minimize financial loss including in-stock and operational process, merchandise protection, physical inventory, cash revenue and theft exposure to maximize potential for sales and profit.
Executes LP operational audits to gauge and improve procedural compliance levels: Meet or exceed established audit frequency standards. Complete MPP (Merchandise Protection), Safety and Target Store Audits per established standards.
Oversees participation, execution and compliance to the US Retail Target Store Program as established. Work closely with store and Field business partners to support operational knowledge, understanding and efficiencies to minimize loss and improve profitability.
Provide training and support to include operational standards, Key Holder role and responsibility, managing store assets, Inventory Control standards to maximize in-stock positions, Cash Office controls to mitigate losses and Fraud trends to minimize future losses.
Proficient with LP related systems including ThinkLP, Agilence and Power BI to analyze data and provide analytics to support Field teams through financial and POS exception, investigation and audit analysis and provide reporting to Field and business partners.
Responsible for managing workplace violence incidents including threat assessment, crisis management, and coordination with law enforcement and internal stakeholders in conjunction with Sr. Management to ensure a safe and secure work environment.
Manages programs designed to both reduce worker’s compensation costs and improve the overall safe working condition for associates and customers.

Requirements

What you’ll need

Bachelor’s degree or equivalent with industry certification - LPC, CFI, CFE.
Minimum of 5-8 years District level or higher progressive Loss Prevention experience with supervisory responsibilities.
Experience with successful implementation and execution of Loss Prevention, Shortage and Fraud Control programs.
Experience in the development and implementation of Safety Programs intended to ensure a safe workplace to reduce and control worker’s compensation costs.
Proficient in LP systems to include exception-based reporting and analysis i.e, Agilence, ThinkLP, Power BI, CCTV, EAS, Ethics Point, Alarm Management and Origami reporting systems.

Benefits

Comp & perks

Bonus plan and generous amount of paid time off, including one Floating Holiday each year
Flexible work arrangements, including flexible work hours
401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits
Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisexception reportingauditsinvestigationoperational auditsfraud preventionworkplace violence managementcrisis managementsafety program developmentinventory control

Soft Skills

leadershipcommunicationcollaborationproblem-solvingtrainingorganizational skillsanalytical thinkingattention to detailcross-functional teamworkconflict resolution

Certifications

LPCCFICFE