Southend Pharmacy

Pharmacist

• Compound prescriptions with precision and care, strictly adhering to USP <797> and other relevant regulatory standards
• Verify the accuracy of prescriptions and ensure timely and accurate medication verification and distribution
• Collaborate with pharmacy technicians to manage medication orders, records, and the sterile compounding workflow
• Oversee and replenish medication supplies, managing inventory related to sterile products
• Engage in research activities to improve compounding techniques, develop new formulations, or investigate emerging therapies

Sterile Pharmacist – Morning Shift

Frontend Engineer

• Own and manage DNS and domain configurations across registrars, ensuring all changes (MX, TXT, CNAME) are security-validated before execution
• Deploy and maintain standardized WordPress environments with hardened configurations aligned to security guidelines
• Execute timely updates for WordPress core, plugins, and themes within defined maintenance windows
• Respond to and remediate web-based vulnerabilities identified by security scanning tools
• Manage CDN and WAF configurations (e.g., Cloudflare) to mitigate DDoS attacks and ensure secure, high-availability performance
• Oversee SSL/TLS certificate lifecycle management to ensure continuous compliance and audit readiness
• Ensure all web properties are documented and maintained within GRC systems for HIPAA and SOC 2 audit requirements
• Collaborate with marketing teams to safely implement tracking pixels and analytics tools without compromising security or privacy
• Work closely with Cloud Security teams to implement edge security controls and enforce web application protection policies
• Monitor and maintain overall web infrastructure health, performance, and security posture

Web Operations Engineer

Account Manager

• Act as the primary point of contact for assigned accounts, ensuring consistent engagement and satisfaction.
• Maintain regular communication with clients, proactively resolving concerns and delivering solutions.
• Monitor account activity and flag any potential retention risks for follow-up or escalation.
• Support retention efforts through proactive engagement and service excellence.
• Collaborate with Senior Account Managers and Directors to implement customer success strategies.
• Identify opportunities for basic upselling and cross-selling within assigned accounts, with guidance from senior team members.
• Assist in virtual sales calls or product demonstrations when necessary.
• Help execute simple account expansion strategies to support revenue growth.
• Keep detailed records of customer interactions and updates using CRM tools (GoHighLevel).
• Communicate client feedback and account trends to the leadership team.
• Build trust and long-term relationships with healthcare providers in your account portfolio.
• Collaborate with internal teams to address client issues and escalate when needed.
• Support the creation and execution of customer communication workflows to ensure a seamless experience.

Sales Operations Manager

• Translate strategic objectives and ideas into detailed project plans, timelines, deliverables, and implementation roadmaps.
• Lead the execution of provider retention, reactivation, account growth, and engagement initiatives.
• Manage multiple high-priority projects simultaneously while ensuring deadlines and objectives are met.
• Bring creative input to initiatives, proposing refinements and data-driven ideas.
• Serve as the primary liaison between Account Management and internal departments.
• Coordinate project dependencies and ensure all stakeholders remain aligned.
• Ensure Account Managers have the resources required for successful execution.
• Track project milestones, deliverables, risks, dependencies, and outcomes.
• Prepare executive-level reports, dashboards, project summaries, and performance updates.

• Compound prescriptions with precision and care, strictly adhering to USP <797> and other relevant regulatory standards
• Verify the accuracy of prescriptions and ensure timely and accurate medication verification and distributions
• Collaborate with pharmacy technicians to manage medication orders, records, and the sterile compounding workflow
• Oversee and replenish medication supplies, managing inventory related to sterile products
• Engage in research activities to improve compounding techniques, develop new formulations, or investigate emerging therapies

PRN Sterile Compounding Pharmacist, Part Time, Morning Shift

General

• Verify prescriber licensure and credentials using approved state and federal databases.
• Review and validate prescription eligibility prior to release to production.
• Confirm prescribers are legally authorized and appropriately credentialed to prescribe medications offered by the pharmacy, including controlled substances, hormone therapies, and sterile preparations.
• Ensure prescriptions originate from legally authorized prescribers.
• Ensure prescribing habits match the provider's scope of practice.
• Prioritize verification activities to meet dispensing timelines.
• Provide real-time support to pharmacy technicians, pharmacists, intake staff, sales, and compliance teams regarding prescriber eligibility and regulatory restrictions.
• Identify high-risk, non-compliant, or potentially problematic prescribing activity and escalate concerns to compliance leadership.
• Assist sales and account management teams by clarifying prescriber compliance requirements.
• Stay current on evolving prescribing guidelines and regulatory updates.
• Monitor compliance with federal and state prescribing laws, including telemedicine and telehealth regulations.
• Confirm prescriber DEA registration status and controlled substance compliance (e.g., valid DEA numbers, prescription sequencing, patient exam requirements).
• Track state-specific prescribing privileges and regulatory requirements.
• Track license, registration, and credential expiration dates and follow up on renewals.
• Coordinate with prescribers and their staff to resolve discrepancies, obtain missing documentation, or update credentials.
• Maintain accurate digital and physical credentialing records including but not limited to pharmacy management systems and customer relationship management systems.
• Support data integrity initiatives by identifying inconsistencies or outdated information.
• Create, update, and maintain provider onboarding documentation.
• Prepare compliance reports for internal stakeholders.
• Serve as a trusted point of contact for compliance-related questions or concerns.

Provider Service Specialist

Content Marketing Manager

• Develop training materials including product guides, FAQs, job aids, presentations, and eLearning modules
• Create structured content to support product launches and ongoing sales training initiatives
• Translate complex product and clinical information into clear, easy-to-understand materials
• Partner with Sales, Customer Service, and cross-functional stakeholders to ensure content accuracy and alignment
• Support the creation and maintenance of centralized knowledge hubs and training resources
• Utilize tools such as Articulate (Rise 360) and other platforms to develop eLearning content
• Incorporate feedback to continuously improve content quality, clarity, and effectiveness
• Assist with onboarding and training support as needed

Training Content Specialist

Merchant

• Audit our existing Google Merchant Center account and product feed
• Identify and resolve feed errors, disapprovals, and policy-related issues
• Optimize product titles, descriptions, attributes, and required feed fields
• Structure the feed to align with Google Merchant Center best practices
• Improve product approval rates while maintaining compliance with Google's policies
• Work with our team to implement any required feed changes
• Validate the feed and ensure it is ready to support Google Shopping campaigns

Google Merchant Center Specialist

Backend Engineer

• Design, build, and maintain backend APIs and microservices supporting Allia’s platform ecosystem.
• Implement event-driven architectures enabling real-time processing and service decoupling.
• Integrate and optimize secure payment systems, preferably Stripe, for digital commerce workflows.
• Collaborate with Principal Engineering, frontend teams, and DevOps to align on architecture and system design.
• Develop CI/CD pipelines and automated testing frameworks to ensure code quality and deployment reliability.
• Monitor performance, troubleshoot system bottlenecks, and improve backend resiliency.
• Participate in code reviews, architectural discussions, and provide mentorship to junior engineers.
• Maintain thorough technical documentation and uphold best practices in security, scalability, and code quality.

Senior Backend Developer

• Compound prescriptions with precision and care, strictly adhering to USP <797> and other relevant regulatory standards
• Verify the accuracy of prescriptions and ensure timely and accurate medication verification and distributions
• Collaborate with pharmacy technicians to manage medication orders, records, and the sterile compounding workflow.
• Oversee and replenish medication supplies, managing inventory related to sterile products
• Engage in research activities to improve compounding techniques, develop new formulations, or investigate emerging therapies

Sterile Pharmacist – Afternoon (6:00 AM - 2:30 PM)

Marketing

• Serve as the CMO's operational right hand, ensuring priorities, communications, and initiatives move forward without friction.
• Manage a complex, rapidly evolving calendar, resolving conflicts and aligning priorities.
• Manage a high-volume executive inbox, prioritizing requests and ensuring timely follow-through.
• Draft polished communications in the CMO's voice with professionalism and accuracy.
• Act as a trusted liaison between the CMO, leadership team, partners, and key stakeholders.
• Handle sensitive company information with absolute discretion and sound judgment.
• Keep marketing projects, campaigns, and strategic initiatives on track through effective project management, goal tracking, and cross-functional coordination.
• Evaluate, implement, and master new technologies that improve team productivity.
• Conduct market, competitor, and vendor research, translating findings into actionable insights.
• Prepare reports, presentations, and executive summaries to support decision-making.

Executive Coordinator – Chief Marketing

• Lead daily workflow of sterile compounding operations in a 503A compounding pharmacy, ensuring timely and accurate compounding processes
• Provide onsite leadership, coaching, and training to pharmacy technicians and support staff
• Serve as acting pharmacy leader when the Pharmacy Manager is unavailable
• Partner with leadership on staffing, scheduling, and operational improvements
• Plan daily compounding production activities based on product demand
• Oversee sterile compounding procedures in accordance with USP standards (<797> and <800>)
• Ensure cleanroom procedures, aseptic technique, and environmental monitoring practices are followed
• Oversee inventory management for medications and supplies related to hazardous sterile medication compounding
• Utilize strategy and critical thinking to improve workflows and team efficiency
• Maintain compliance with 503A compounding regulations and demonstrate working knowledge of 503B requirements
• Adhere to Texas State Board of Pharmacy (TSBP) regulations, DEA regulations, FDA guidelines, and internal SOPs
• Ensure meticulous documentation and oversight of controlled substances and sterile compounding logs
• Support audit readiness and lead corrective actions when compliance deviations are identified
• Identify workflow improvements for safety, efficiency, and accuracy within the compounding environment
• Assist with root-cause analysis and quality assurance initiatives
• Monitor key operational metrics: accuracy, sterility compliance, productivity, and turnaround times
• Partner with clinical teams and internal departments to ensure seamless compounding and dispensing operations
• Support technician training in sterile compounding, handling of hazardous drugs, gowning protocols, and SOP adherence
• Communicate operational needs, risks, and updates to leadership promptly

Lead Sterile Compounding Pharmacist

Account Executive

• Promote Southend Pharmacy's longevity medication portfolio to providers through direct, face-to-face outreach
• Build and maintain relationships with medspas, longevity clinics, wellness practices, and other relevant provider accounts
• Drive new account adoption and grow volume within your existing network
• Stay current on market trends, competitor offerings, and regulatory requirements to inform sales strategy and maintain compliance
• Participate fully in onboarding training and ongoing product education — this is a firm requirement of the role

Field Sales Representative – Compounding, Longevity

• Compound nonsterile preparations including creams, ointments, capsules, suspensions, solutions, and powders according to approved formulations
• Accurately weigh, measure, and mix pharmaceutical ingredients
• Follow USP <795> and USP <800> guidelines and internal SOPs for nonsterile compounding
• Properly document compounding activities and quality checks
• Maintain compliance with state board of pharmacy regulations and company policies
• Collaborate effectively with pharmacists, technicians, and quality staff

Pharmacy Technician

Customer Success Manager

• This is an ownership role, not a do-everything role.
• You own two pillars of our marketing technology function — accountable for the outcomes.
• Creatio CRM (roughly 70% function weighting).
• Southend’s in-house Creatio expertise lives with you.
• You’ll certify across Sales, Marketing, Service, and custom application modules.
• We fund the training and certifications.
• Website portfolio (roughly 30%).
• The strategy, quality, performance, security, and SEO/AEO posture of our WordPress sites and microsites — built primarily on Elementor — is yours to direct.
• For every initiative, you make the call on how it gets delivered: Execute it yourself.
• High-judgment Creatio design, integration architecture, vendor selection.
• Delegate to your team.
• Content updates, forms, email sends, list pulls, webhook setup, day-to-day Creatio configuration, routine Elementor edits, plugin updates, on-page SEO.
• Commission external vendors.
• You make that call too.
• What You’ll Own Creatio CRM: Own the Sales module: pipeline structure, lead routing, opportunity workflows, and sales-team enablement — partnering with the CSO and CSSO.
• Own the Marketing module: campaigns, segmentation, email automation, and attribution — partnering with the CMO.
• Own the Service module: case management configs, support workflows, and customer-success tooling.
• Build and maintain custom apps, integrations, and low-code solutions inside Creatio.
• Stand up reporting and dashboards for marketing, sales, ops, and leadership.
• Oversee user access, data hygiene, and CRM governance.
• Oversee our WordPress sites and microsites: roadmap, uptime, performance, security patching, plugin management, and hosting.
• Own the Page Builder and UI standard — templates, global styles, reusable blocks, and related conventions to follow for page edits and content updates.
• Lead SEO and AEO (answer engine optimization) strategy across traditional search and modern answer engines.
• Set the technical standards for page speed, accessibility, schema markup, mobile experience, and analytics tracking.
• Architect and oversee integrations between Creatio, our WordPress properties, our marketing stack, and third-party systems.
• Build and maintain authenticated API integrations using forms authentication (AuthService.svc) and OAuth tokens.
• Establish and enforce integration discipline: version control, packaged customizations with explicit dependencies, a schema prefix convention, and a Postman test suite for every endpoint.
• Own the monitoring, error handling, and retry/recovery behavior for every integration in production.
• Manage and grow our Marketing Technology Administrator. Be technical liaison for external marketing tech vendors. Scope engagements, bring spend recommendations to the CMO, and own delivery. Translate business needs into a clear technical roadmap, with a defensible make/buy/delegate call on each initiative. Be the accountable owner for delivery. When something breaks or slips, you own the response. Compliance, Privacy & Regulatory Responsibility: A strong, instinctive commitment to compliance is non-negotiable for this role. Every system must operate with HIPAA, privacy, and pharmacy-industry regulation in mind. Zero exceptions.