Account Manager

Southend Pharmacy

Account Manager managing small to mid-sized accounts with a focus on customer satisfaction and retention. Collaborating with the sales team to drive account growth and customer success strategies.

Posted 7/18/2026full-timeHouston • Texas • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and customer service within the healthcare sector, focusing on client engagement, retention strategies, and effective communication. Proficient in utilizing CRM tools to enhance customer interactions and support revenue growth through upselling and cross-selling.

Highest-signal resume keywords

Account ManagementCustomer ServiceCRM ProficiencyCommunication SkillsProblem-Solving Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Attention to DetailCustomer-Focused Mindset

Tools & Technologies

GoHighLevelMicrosoft OfficeCollaboration Tools

Industry Keywords

HealthcareWellnessCustomer Success StrategiesAccount RetentionUpsellingCross-Selling

About the role

Key responsibilities & impact

Act as the primary point of contact for assigned accounts, ensuring consistent engagement and satisfaction.
Maintain regular communication with clients, proactively resolving concerns and delivering solutions.
Monitor account activity and flag any potential retention risks for follow-up or escalation.
Support retention efforts through proactive engagement and service excellence.
Collaborate with Senior Account Managers and Directors to implement customer success strategies.
Identify opportunities for basic upselling and cross-selling within assigned accounts, with guidance from senior team members.
Assist in virtual sales calls or product demonstrations when necessary.
Help execute simple account expansion strategies to support revenue growth.
Keep detailed records of customer interactions and updates using CRM tools (GoHighLevel).
Communicate client feedback and account trends to the leadership team.
Build trust and long-term relationships with healthcare providers in your account portfolio.
Collaborate with internal teams to address client issues and escalate when needed.
Support the creation and execution of customer communication workflows to ensure a seamless experience.

Requirements

What you’ll need

Minimum 1–2 years in account management, customer service, or a related role (healthcare/wellness preferred).
Strong communication and problem-solving skills, attention to detail, and customer-focused mindset.
Proficient in CRM platforms (GoHighLevel preferred), Microsoft Office, and collaboration tools.
Ability to manage multiple accounts effectively and adapt in a fast-paced environment.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Southend Pharmacy Website LinkedIn All Job Openings 201 - 500 employees Founded 2011 💊 Pharmaceuticals 🤝 B2B Pharmaceuticals
B2B Southend Pharmacy is a 503A compounding pharmacy based in Houston, Texas that provides customized pharmaceutical preparations and clinical pharmacy services to clinics and healthcare providers across the United States. The company emphasizes clinical excellence, regulatory compliance, and trusted pharmacist expertise, and supports providers with digital tools such as LifeFile and real-time coverage mapping. Trusted by thousands of clinics, Southend Pharmacy focuses on delivering precise, provider-facing pharmaceutical solutions and logistical support for expanded geographic coverage. Account Manager 🔥 3 hours ago 🏢 Houston – Onsite ⏰ Full Time 🟢 Junior 💰 Account Manager 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Act as the primary point of contact for assigned accounts, ensuring consistent engagement and satisfaction.
Maintain regular communication with clients, proactively resolving concerns and delivering solutions.
Monitor account activity and flag any potential retention risks for follow-up or escalation.
Support retention efforts through proactive engagement and service excellence.
Collaborate with Senior Account Managers and Directors to implement customer success strategies.
Identify opportunities for basic upselling and cross-selling within assigned accounts, with guidance from senior team members.
Assist in virtual sales calls or product demonstrations when necessary.
Help execute simple account expansion strategies to support revenue growth.
Keep detailed records of customer interactions and updates using CRM tools (GoHighLevel).
Communicate client feedback and account trends to the leadership team.
Build trust and long-term relationships with healthcare providers in your account portfolio.
Collaborate with internal teams to address client issues and escalate when needed.
Support the creation and execution of customer communication workflows to ensure a seamless experience. 🎯 Requirements
Minimum 1–2 years in account management, customer service, or a related role (healthcare/wellness preferred).
Strong communication and problem-solving skills, attention to detail, and customer-focused mindset.
Proficient in CRM platforms (GoHighLevel preferred), Microsoft Office, and collaboration tools.
Ability to manage multiple accounts effectively and adapt in a fast-paced environment. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Territory Manager 🕒 July 10 Riverstone Logistics 501 - 1000 🚗 Transport 🤝 B2B Website LinkedIn All Job Openings Territory Manager overseeing logistics operations and client relationships at Riverstone Logistics. Ensuring compliance with standards and managing daily operations across multiple locations. 🏢 Houston – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager 🚫👨‍🎓 No degree required Territory Manager 🕒 July 10 Riverstone Logistics 501 - 1000 🚗 Transport 🤝 B2B Website LinkedIn All Job Openings Territory Manager managing logistics operations associated with delivery of customer merchandise for Riverstone Logistics. Ensuring compliance and client satisfaction across multiple retail locations in the United States. 🏢 Houston – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager 🚫👨‍🎓 No degree required Territory Manager 🕒 May 29 Currax Pharmaceuticals LLC 51 - 200 💊 Pharmaceuticals 👥 B2C Website LinkedIn All Job Openings Territory Manager maximizing revenue and market share for Currax products in Houston, TX. Building strong professional relationships to develop and manage account business plans. 🏢 Houston – Onsite 💵 $80k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager Dealership Account Manager 🕒 December 1, 2025 Lendbuzz 201 - 500 💸 Finance 💳 Fintech Website LinkedIn All Job Openings Dealership Account Manager expanding market reach and partnerships in the automotive finance sector. On-site role with daily visits to dealership partners in Houston, TX. 🏢 Houston – Onsite 💵 $50k - $150k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager 🦅 H1B Visa Sponsor View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs