Sales Operations Manager

Southend Pharmacy

Sales Operations Manager for Southend Pharmacy enhancing provider engagement and operational efficiency. Implementing strategic initiatives, tracking project outcomes, and collaborating cross-departmentally for optimal service delivery.

Posted 7/15/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $0 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, strategic planning, and stakeholder engagement, with a strong focus on delivering results across multiple departments. Proficient in utilizing CRM platforms and project management tools to drive operational success and enhance client relationships.

Highest-signal resume keywords

Project ManagementStakeholder ManagementCRM Platform ExperienceAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementStrategic PlanningData AnalysisAccount Management OperationsBusiness Operations

Soft Skills

CommunicationOrganizational SkillsProblem-SolvingCreativityIndependence

Tools & Technologies

CRM PlatformsClickUpProject Management Tools

Industry Keywords

HealthcarePharmacyCompounding PharmacyClient Success Operations

About the role

Key responsibilities & impact

Translate strategic objectives and ideas into detailed project plans, timelines, deliverables, and implementation roadmaps.
Lead the execution of provider retention, reactivation, account growth, and engagement initiatives.
Manage multiple high-priority projects simultaneously while ensuring deadlines and objectives are met.
Bring creative input to initiatives, proposing refinements and data-driven ideas.
Serve as the primary liaison between Account Management and internal departments.
Coordinate project dependencies and ensure all stakeholders remain aligned.
Ensure Account Managers have the resources required for successful execution.
Track project milestones, deliverables, risks, dependencies, and outcomes.
Prepare executive-level reports, dashboards, project summaries, and performance updates.

Requirements

What you’ll need

Bachelor's degree in Business, Operations, Project Management, Sales Operations, or a related field preferred.
5+ years of experience in project management, business operations, strategy, client success operations, account management operations, or a related discipline.
Operations-heavy background preferred over a sales-heavy background.
Proven experience managing or coordinating projects that span multiple departments.
Experience reporting to, presenting to, or working directly with C-suite/executive stakeholders.
Strong project management and organizational skills.
Exceptional communication and stakeholder management abilities.
Experience with CRM platforms is required; experience with Creatio is a plus but not required.
Experience with project management tools such as ClickUp preferred.
Healthcare, pharmacy, or compounding pharmacy industry experience is a plus, but not required.
Strong analytical and problem-solving capabilities.
Ability to work independently and drive initiatives with minimal oversight.

Benefits

Comp & perks

Standard company equipment provided (Dell laptop)