Softchoice

Cloud Engineer

• Serve as a subject matter expert in Microsoft Cloud (Azure) technologies (including Frontier partner/Foundary and IQ workloads)
• Stay ahead of emerging trends, ensuring the practice adopts and evangelizes the latest Microsoft innovations.
• Lead the integration of cloud capabilities into solution delivery models, transforming customer workflows and outcomes.
• Coordinate the development, documentation, and continuous improvement of methodologies and best practices for Microsoft Azure solutions.
• Collaborate with architects, engineers, and product managers to ensure consistency and quality across all engagements.
• Champion internal enablement, fostering a culture of learning and innovation.
• Support the creation and evolution of Microsoft Azure offerings, working closely with product management and delivery teams.
• Act as “Customer Zero” for new technologies, piloting and refining offerings before broad rollout.
• Provide presales support, solution architecture, and technical leadership for strategic opportunities.
• Engage directly with key strategic customers as a trusted advisor, guiding their Microsoft transformation journeys.
• Lead solution workshops, architecture reviews, and executive briefings for high-impact engagements.
• Ensure customer satisfaction and measurable business impact through delivery excellence.
• Partner with Microsoft and other strategic partners to co-create solutions and drive joint success.
• Represent Softchoice/WWT at industry events, sharing thought leadership and promoting best practices.
• Advocate for continuous improvement and early adoption of emerging technologies.

Practice Architect, Cloud

Director

• Implement and support the delivery of client projects in accordance with the approved Statement of Work.
• Coordinate project activities and collaborate with stakeholders both internally and externally.
• Contribute to continuous improvement efforts within the Professional Services Project Management Office (PMO).
• Help identify the client’s overall strategic objectives and tailor project delivery to achieve measurable outcomes.

Deputy Project Director

Program Manager

• Lead end-to-end Agile delivery for Managed Services strategic and operational improvement initiatives
• Drive adoption and continuous improvement of Agile methods and practices across delivery teams
• Facilitate Agile ceremonies including sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives
• Manage and maintain delivery backlogs in collaboration with technical leads and service owners
• Assist in team development, holding teams accountable for their commitments
• Promote empowerment of the team
• Gather requirements from technical leads on each strategic and operational improvement initiative
• Develop delivery roadmaps, initiative charters, and status reporting artifacts
• Coordinate cross-functional dependencies between ITSM Administrators, Application Developers, Platform Engineers, and external vendors
• Manage risk identification and mitigation planning across the initiative portfolio
• Champion a culture of Continuous Service Improvement (CSI)
• Apply process excellence methodologies to identify inefficiencies
• Own and manage the internal release management process for Managed Services
• Establish and maintain a release calendar
• Lead release readiness reviews
• Gather key knowledge requirements from technology support groups

Agile Program Manager

Risk

• Own and govern the end-to-end lifecycle of all Managed Services audit programs, including planning, execution, evidence management, remediation tracking, and program close-out
• Lead monthly, quarterly, and annual GRC reviews, maintaining audit calendars, accountability frameworks, and risk escalation protocols across the program portfolio
• Manage OEM and vendor MSP audit programs for Microsoft, Cisco, Google, VMware, AWS, Lenovo, and other partners, serving as the primary accountability owner for all milestones and deliverables
• Lead the Managed Services reporting and analytics function — designing and maintaining executive dashboards, KPI tracking, and data pipelines that deliver visibility into audit health, compliance status, and broader operational performance
• Extract insight from audit, compliance, and operational data and translate it into strategic narratives for executive and senior leadership, enabling informed decisions on revenue, risk, investment, and growth
• Drive strategic prioritization of audit workstreams as a revenue-protection lever, quantifying the financial impact of compliance performance and program gaps
• Publish quarterly audit schedules, program costs, membership requirements, and risk frameworks to corporate stakeholders
• Partner with Business Intelligence, Finance, and Operations teams to integrate audit data into broader organizational reporting and planning processes
• Implement AI-enabled automation and workflow improvements to streamline audit tracking, evidence collection, and compliance reporting
• Maintain intranet content with current audit health and status reports, ensuring stakeholders have reliable, timely access to program information
• Lead cross-functional teams and influence stakeholders across Services, Business Development, Sales, Technical Pre-Sales, and Solution Development to deliver audit outcomes
• Participate in corporate ISO, SOC, BPML, BCP, and DR audit planning and evidence-gathering initiatives

Manager, Governance Risk Reporting

Advisor

• Manage the Microsoft Enterprise Agreement renewal & true up process.
• Manage a pipeline of enterprise-level Microsoft sales opportunities.
• Provide pre-sales support to sales reps and customers on Microsoft licensing & cloud solutions.
• Identify new Enterprise Agreement and Azure CSP prospects.
• Deliver Microsoft product roadmap, licensing and financial content to customers.
• Participate in local customer events to deliver Softchoice content.
• Develop and deliver training to Softchoice sales teams on Microsoft products and services.
• Collaborate with Professional Services Architects and Managed Cloud Advisors to increase customer’s cloud consumption.
• Engage with local Softchoice sales teams and Microsoft sales teams to sell jointly into territories and customer accounts.

Enterprise Microsoft Solution Advisor

Account Executive

• Challenging customers to disrupt and innovate.
• Help businesses seize the enormous opportunities of digital transformation.
• Lead with personalized market insights, compelling cases for change and innovation.
• Collaborate with executives from the world’s most innovative tech companies.
• Upholding excellent business acumen, expertly managing your pipeline and showing true leadership when challenges arise.

Commercial Account Executive

Procurement

• Increase Strategic Resourcing profitability and revenue in assigned accounts and regions
• Drive business within the region by building relationships and demonstrating the ability to sell strategically to close new business
• Possess the ability to negotiate and correct behavior that is outside best practices
• Ability to create cost estimates and pricing for Strategic Resourcing engagements
• Establish and maintain contact with assigned clients
• Develop relationships with key clients specific to Strategic Resourcing Services engagement and within the overall account strategy
• Must possess an understanding of clients' internal issues/hurdles and can develop solutions that encompass professional services methodologies and best practices
• Educate internal account teams and clients on Strategic Resourcing and best practices methodologies and how to implement these in the business
• Negotiate with all parties on fulfillment options
• Ability to qualify business opportunities internally and externally to determine viability
• Ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and develop creative solutions/roadmaps to overcome obstacles
• Ability to maintain and work through issues, questions and concerns that arise through the course of business
• Communicate regularly concerning projects, potential business, new business and status of existing business

Strategic Resourcing Services Consultant

• Create opportunity in a rapidly changing industry
• Maintain and grow existing clients while generating new clients/logos in the Enterprise space
• Challenge customers out of their comfort zones while sustaining and strengthening relationships
• Apply out-of-the-box thinking and tailor proposals with scrupulous research and industry knowledge
• Collaborate with executives from innovative tech companies to deliver new solutions
• Manage pipeline and show true leadership when challenges arise

Enterprise Account Executive

Consultant

• Consult with and advise enterprise and public sector clients on Microsoft SharePoint engagements
• Lead the service delivery functions and technical teams involved with planning, setup, configuration, and administration of Microsoft SharePoint solutions
• Work closely with related teams on SharePoint projects, including upgrades, installations, configurations, migrations, security enhancement, administration, policy development, and user training
• Function as a technical expert with strong customer interaction skills and the ability to advise on, implement, and manage complex solution and service deployments for clients
• Collaborate with co-workers, customers, and vendor representatives on the installation, configuration, and troubleshooting of SharePoint
• Stay on top of new trends and technological updates for continuous improvement in delivery, adoption, and problem-solving skills

Senior SharePoint Consultant, Professional Services

Events

• Own the end‑to‑end planning, production, and delivery of virtual events and webinars
• Serve as producer and project manager for webinar series, partner‑led virtual events, and customer‑facing online experiences.
• Build sponsorship packages for virtual programs and manage communication with internal stakeholders and external partners.
• Collaborate with sales and marketing teams to align event themes, content, and messaging to business outcomes.
• Drive registration, attendance, and audience engagement through strategic planning and thoughtful digital experience design.
• Manage all virtual event platforms and tools (e.g., Teams Live, Goto Webinar, Cisco Webex)
• Develop and manage event budgets, providing regular updates to internal stakeholders.
• Create event briefing materials and lead internal pre‑event meetings to ensure all contributors are prepared for seamless execution.

Corporate Events Specialist, 12 Month Contract

Business Analyst

• Request Intake & Qualification: Engage with business stakeholders to understand the opportunity, intended outcomes, and organizational context of incoming requests.
• Requirements & Solution Definition: Elicit, analyze, and document detailed functional and non-functional requirements through workshops, interviews, and working sessions.
• Delivery Support & Validation: Define and lead UAT — including test plans, test scripts, and coordination with business SMEs — to confirm solutions meet requirements.
• Application Governance & Portfolio Visibility: Maintain an accurate inventory of enterprise applications — what systems exist, what they serve, and their lifecycle status.
• Stakeholder Engagement & Business Relationships: Serve as the day-to-day point of contact for business stakeholders on active and upcoming IT initiatives.
• Process Improvement & Insight: Identify and champion opportunities to improve IT and business processes using value stream mapping, root cause analysis, and benchmarking.
• Technology & AI Fluency: Apply AI-assisted tools (e.g. Microsoft Copilot, Claude, or similar) to accelerate documentation, requirements drafting, meeting summarization, and business case analysis.

IT Business Analyst

• You help businesses seize the enormous opportunities of digital transformation
• Challenge customers to disrupt and innovate
• Lead with the customer at the forefront of everything you do
• Think differently about sales and provide value by helping customers bridge gaps in their business
• Collaborate with executives from innovative tech companies
• Manage your pipeline while showing true leadership during challenges

• Our Customer Engagement Model: This isn’t your typical sales job. With Softchoice, you lead with the customer at the forefront of everything you do, and consider selling to be a strategic partnership.
• Leadership and Collaboration: You are a passionate and disciplined sales professional. Comfort making cold calls as well as eager to meet face-to-face with existing customers.
• Powering Our Vision: Growth! As our newest Commercial Account Executive, you are an essential player in achieving this company-wide vision. To help us get there, we invest in your potential, expecting you to constantly improve your game with training, education and the resources available to you in the Softchoice community.

Strategic Acquisition Account Executive

• Responsible for strategic account planning, including industry research, competitive insight, and client forecasts
• Develop strong executive and C-level relationships with existing and prospective Softchoice clients
• Leverage Salesforce and Softchoice sales methodology to effectively manage accounts, opportunities, and pipelines with consistent and accurate forecasting
• Leverage industry and Softchoice knowledge to identify client business problems and drive and influence resources to address those opportunities through the solution sale of Software, Hardware and Services
• Maintain strategic alignment with local vendor and distribution channel partnerships
• Keep updated on product and industry knowledge and attend product training as required
• Collaborate and engage with internal stakeholders and resources with speciality knowledge as required to satisfy the customers business objectives.

Practice Architect, Cloud

Deputy Project Director

Agile Program Manager

Manager, Governance Risk Reporting

Enterprise Microsoft Solution Advisor

Commercial Account Executive

Strategic Resourcing Services Consultant

Enterprise Account Executive

Senior SharePoint Consultant, Professional Services

Corporate Events Specialist, 12 Month Contract

IT Business Analyst

Commercial Account Executive

Strategic Acquisition Account Executive

Commercial Development Account Executive