Softchoice

Administration

• Manages the distribution of opportunities posted on bid posting sites
• Downloads and distributes documents to sales as requested
• Forwards amendments and additional information
• Maintains a tracking file of all bids
• Uploads bids to bid posting sites
• Prepares, verifies and submits contractual reports accurately and on time
• Develops and maintains relationships with contracting authorities
• Provides support for internal and external audits related to the Public Sector
• Assists in maintaining a comprehensive inventory of Public Sector contracts
• Provides support for marketing activities related to Public Sector contracts
• Performs tasks to support contract compliancy aligned with contractual requirements
• Supports initiatives to automate processes for efficiency
• Maintains a comprehensive understanding of key internal compliancy tools such as Procurement Program and Pricing Engine
• Executes individual tasks required to support each contract
• Maintains accurate and current information in Procurement Programs and conducts audits to ensure 100% accuracy
• Updates SPE with current price files
• Conducts periodic check-ins with specific vendors
• Assists with internal audits to test system rules and adherence to established processes
• Participates in training sessions to support adoption of internal compliancy tools
• Assists in the creation of detailed process documents for on-demand reference
• Compiles reports for Public Sector on demand requirements
• Assists with special projects
• Assists in the resolution of customer and system issues
• Participates in contract management reviews with Public Sector customers and partners
• Prepares material and participates in customer and vendor meetings
• Works closely with Senior Contracts Public Sector Programs Team Administrators to ensure execution of specific contractual tasks
• Builds and develops relationships with both internal and external customers
• Educates and promotes contract vehicles to increase utilization
• Contributes content to facilitate optimal sharing of contracts and processes with the Public Sector sales teams
• Communicates effectively with all stakeholders
• Provides guidance to customers and sales team regarding processes to leverage specific contracts
• Provides in-depth support of strategic contracts
• Assists and responds to internal and external requests

Administrator, Public Sector Programs – Bilingual English, French

Security Engineer

• Manage Microsoft Security Services Portfolio
• Engage with Microsoft to gain feedback and support
• Become an expert on market problems driving the portfolio
• Represent Softchoice/WWT at industry events
• Lead the development and execution of the go-to-market strategy
• Gather needs of target customers and competitive landscape
• Collaborate to drive go-to-market strategy and activities
• Manage performance of Microsoft Security Services
• Proactively raise awareness and commitment through internal communications
• Participate in integrated sales and marketing campaigns

GTM Product Manager – Microsoft Security Services

Product Marketing

• Serve as the Asana admin, managing governance, user onboarding, access, and platform structure
• Build and optimize workflow templates supporting marketing campaigns, partner programs, events, and operational requests
• Improve cross-functional collaboration and reporting through workflow design and process standardization
• Drive ongoing Asana enhancements to ensure scalability, efficiency, and visibility across RGM teams
• Manage operational workflows across Asana, Eloqua, and Salesforce for campaign and event execution
• Support campaign setup in Eloqua and assist with accurate lead flow and data alignment between Eloqua and Salesforce
• Upload campaign tasks and contact lists into Salesforce to support sales enablement and initiatives
• Build and maintain tracking frameworks that centralize visibility of partner initiatives and program deliverables
• Enable PAMs and leadership to monitor active partner activities, progress, and engagement
• Manage SPIF tracking, MDF operations, and the OneEnablement scheduling process
• Oversee PartnerTap user onboarding, access management, and platform maintenance
• Maintain platform configuration to ensure accurate account mapping and partner collaboration visibility
• Serve as primary point of contact with the PartnerTap team for updates and issue resolution
• Support internal teams in maximizing value from PartnerTap’s ecosystem collaboration capabilities

GTM Operations and Process Specialist

Solutions Engineer

• Grow and develop Hybrid IT Solutions and Services that include a mix of Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services
• Leverage the challenger Sales methodology and an insights-driven sales processes, along with a current knowledge of industry and technical trends, to customize solutions for customer needs and business goals
• Collaborate with District Sales Teams and Leaders to create and execute a strategy to acquire new opportunities within targeted accounts
• Build and maintain account and market penetration plans on assigned accounts
• Quarterback opportunities from the point of assessing customer needs through closing deals and driving diversification
• Engage pre-sales and internal support to provide outstanding, end-to-end service
• Nurture strategic relationships with key Hybrid IT partners and vendors

Customer Solutions Architect

• Lead outcome-focused conversations that align Microsoft technology with business strategy.
• Develop AI, collaboration, security, and employee experience roadmaps grounded in customer priorities.
• Lead customers through AI readiness, Copilot adoption, governance, and organizational change, including executive alignment and end-user enablement strategies.
• Bridge executive vision with IT execution across hybrid and cloud-first environments.
• Architect end-to-end Microsoft 365 solutions including Copilot, Teams, SharePoint, Exchange, and OneDrive.
• Design Copilot and agent-based solutions using Microsoft Copilot Studio and Power Platform.
• Define consulting and implementation scope through Statements of Work (SOWs).
• Partner with delivery teams to ensure secure, scalable, and outcome-aligned implementations.
• Design and govern Microsoft 365 Copilot and declarative agent solutions.
• Architect automation using Power Automate, Power Apps, and Power BI.
• Establish AI governance models and adoption measurement.
• Lead customer‑facing Copilot Studio demonstrations.
• Architect Zero Trust solutions using Microsoft Entra ID, Governance, and External ID.
• Design integrated security architectures using Microsoft Defender XDR.
• Architect data protection, insider risk, and compliance controls using Microsoft Purview.
• Align security strategy with modern work and AI usage scenarios.
• Deliver and evolve employee experience solutions.
• Enable Teams‑centric collaboration.
• Enable sales and delivery teams on Microsoft modern workplace and AI solutions.
• Lead through influence, collaboration, and technical credibility.
• Contribute to internal IP, best practices, and go-to-market strategies.

Senior Technical Solutions Architect

Account Executive

• Partner with enterprise and strategic customers.
• Solve business problems while protecting the bottom line.
• Involved in complex forecast management and customer integration projects.
• Build strong relationships with sales reps, vendors, and customers.
• Collaborate with internal stakeholders for customer experience.

Administrator, Public Sector Programs – Bilingual English, French

GTM Product Manager – Microsoft Security Services

GTM Operations and Process Specialist

Customer Solutions Architect

Senior Technical Solutions Architect

Customer Solutions Architect

Inside Sales Representative

Customer Solutions Architect