Softchoice

Account Executive

• Partner with enterprise and strategic customers.
• Solve business problems while protecting the bottom line.
• Involved in complex forecast management and customer integration projects.
• Build strong relationships with sales reps, vendors, and customers.
• Collaborate with internal stakeholders for customer experience.

Inside Sales Representative

Solutions Engineer

• Grow and develop Hybrid IT Solutions and Services that include a mix of Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services
• Leverage the challenger Sales methodology and an insights-driven sales processes, along with a current knowledge of industry and technical trends, to customize solutions for customer needs and business goals
• Collaborate with District Sales Teams and Leaders to create and execute a strategy to acquire new opportunities within targeted accounts
• Build and maintain account and market penetration plans on assigned accounts
• Quarterback opportunities from the point of assessing customer needs through closing deals and driving diversification
• Engage pre-sales and internal support to provide outstanding, end-to-end service
• Nurture strategic relationships with key Hybrid IT partners and vendors

Customer Solutions Architect

• Guiding Shared Services Canada through the modernization of their infrastructure
• Driving rapid infrastructure modernization
• Collaborating with SSC personnel to understand operational needs and technical requirements
• Creating detailed technical proposals and solution blueprints
• Providing technical leadership during the sales cycle

• Oversee a team of 4-5 Specialty CSA’s, including providing them with coaching and mentorship
• Strong execution of the Sales Management Process
• Setting sales objectives and managing both leading and lagging indicators and KPIs to meet those business objectives
• Handling their book of business and ensuring they are driving overall professional and managed services growth
• Facilitating strong collaboration with various stakeholders
• Collaborate with your leader in designing sales territories and account targets
• Tightly managing a 30, 60, and 90-day forecast
• Analyze reports and KPIs to identify business trends to coach and mentor their team effectively
• Participate in customer engagements and act as an escalation point to customers

Supervisor, Customer Solutions Architecture

• Lead the design and implementation of advanced AI-powered and automated solutions
• Select platforms, integration patterns, and data architectures
• Design solutions leveraging Microsoft’s agentic stack
• Implement robust exception handling, performance monitoring
• Drive adoption of AI agents and automation with business stakeholders
• Champion architecture governance and lead review boards
• Collaborate with cross-functional teams to co-design workflows
• Support feedback loops, performance tracking, and documentation

AI & Automation Solution Architect

• Guiding our customers through modernization of their infrastructure.
• Grow and develop Hybrid IT Solutions and Services that include a mix of Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services.
• Leverage the challenger Sales methodology and an insights-driven sales processes, along with a current knowledge of industry and technical trends, to customize solutions for customer needs and business goals.
• Collaborate with District Sales Teams and Leaders to create and execute a strategy to acquire new opportunities within targeted accounts.
• Build and maintain account and market penetration plans on assigned accounts.
• Quarterback opportunities from the point of assessing customer needs through closing deals and driving diversification.
• Engage pre-sales and internal support to provide outstanding, end-to-end service.
• Nurture strategic relationships with key Hybrid IT partners and vendors.

Infrastructure Customer Solutions Architect

• Guide our clients through modernizing their infrastructure.
• Develop hybrid infrastructure solutions and services that encompass a mix of data centers, networks, public clouds, professional services, and managed services.
• Leverage the Challenger sales methodology and knowledge-based sales processes, along with current trends and techniques, to tailor solutions to clients’ needs and business objectives.
• Collaborate with regional sales teams to develop and implement strategies to create new sales opportunities within targeted accounts.
• Develop and maintain market penetration and account management plans for assigned accounts.
• Act as the quarterback — from assessing client needs to closing contracts and promoting diversification.
• Engage pre-sales and internal support teams to deliver exceptional end-to-end service.
• Cultivate strategic relationships with key hybrid infrastructure partners and vendors.

Account Director, Modern Infrastructure

• Manage and grow an assigned territory of 15-20 accounts
• Build and maintain strong relationships with customers to enhance their digital transformation
• Process quotes and orders while exceeding customer expectations
• Lead with personalized insights and help customers reach their goals through technology

Inside Sales Representative

Customer Solutions Architect

Customer Solutions Architect

Supervisor, Customer Solutions Architecture

AI & Automation Solution Architect

Infrastructure Customer Solutions Architect

Account Director, Modern Infrastructure

Commercial Development Account Executive