Softchoice

Account Executive

• You help businesses seize the enormous opportunities of digital transformation
• Challenge customers to disrupt and innovate
• Lead with the customer at the forefront of everything you do
• Think differently about sales and provide value by helping customers bridge gaps in their business
• Collaborate with executives from innovative tech companies
• Manage your pipeline while showing true leadership during challenges

Commercial Account Executive

• Our Customer Engagement Model: This isn’t your typical sales job. With Softchoice, you lead with the customer at the forefront of everything you do, and consider selling to be a strategic partnership.
• Leadership and Collaboration: You are a passionate and disciplined sales professional. Comfort making cold calls as well as eager to meet face-to-face with existing customers.
• Powering Our Vision: Growth! As our newest Commercial Account Executive, you are an essential player in achieving this company-wide vision. To help us get there, we invest in your potential, expecting you to constantly improve your game with training, education and the resources available to you in the Softchoice community.

Strategic Acquisition Account Executive

• Responsible for strategic account planning, including industry research, competitive insight, and client forecasts
• Develop strong executive and C-level relationships with existing and prospective Softchoice clients
• Leverage Salesforce and Softchoice sales methodology to effectively manage accounts, opportunities, and pipelines with consistent and accurate forecasting
• Leverage industry and Softchoice knowledge to identify client business problems and drive and influence resources to address those opportunities through the solution sale of Software, Hardware and Services
• Maintain strategic alignment with local vendor and distribution channel partnerships
• Keep updated on product and industry knowledge and attend product training as required
• Collaborate and engage with internal stakeholders and resources with speciality knowledge as required to satisfy the customers business objectives.

Commercial Development Account Executive

Lead Generation

• Drive top-of-funnel pipeline through multi-channel prospecting (phone, email, social) into a defined set of accounts aligned to your AE partners
• Position Softchoice's CLS practice into new accounts
• Lead with ISV and Marketplace messaging as the wedge
• Run targeted campaigns jointly with your AEs, built collaboratively rather than in isolation
• Maintain a healthy daily activity bar (target range of 75 to 100 dials per day) with a focus on quality conversations, not just volume
• Book qualified discovery meetings (target of 1 to 2 per day, with a healthy weekly baseline of approximately 5)
• Own Salesforce hygiene: add contacts, log activity, capture dispositions, and flag bad data so we sharpen targeting over time
• Manage the meeting handoff to your AEs with full context: prospect background, what was discussed, what they care about, and any objections raised
• Send clean, professional meeting invites that include a clear agenda, attendees, and conferencing details
• Process and follow up on leads from AWS partner programs and internal demand generation channels
• Coordinate with AWS field partners (CARs, PTMs) and internal marketing on targeted plays into your accounts
• Connect prospects to additional Softchoice and AWS resources, thought leadership, and subject matter experts
• Maintain a weekly sync cadence with each of your AEs, share what is working, and bring forward what is not
• Continuously sharpen your craft through call coaching, peer feedback, and active listening to your AEs' conversations

Lead Generation Rep

• Drive new customer acquisition by winning new AWS customers and securing services that support their growth within the cloud
• Prospect and cold call new contacts and accounts
• Drive and own opportunities from the point of assessing customer needs through closing deals
• Expertly manage your pipeline and customer relationships
• Work with AWS expert presales technical team members
• Apply analytical and strategic thinking, finding unique approaches to hitting your plan
• Support the AWS demand generation strategy and sales activations campaigns
• Ongoing personal development through certificates and training
• Take care of your fellow team members and show true leadership when challenges arise

Sales

• Work as a core supportive partner for our Public Sector customers along with our Public Sector Account Manager and Account Executive teams.
• Assisting with researching and fulfilling quote requests, providing reporting, helping manage a customer’s annuity business, providing post sales support
• Stay knowledgeable on the latest technology trends, pricing programs, and selling processes with each individual customer.
• Build strong relationships with sales reps, vendors, customers, and other co-workers.
• Work effectively with other departments to collaborate and focus on creating the best possible customer experience.
• Work closely with the Customer Success Team and Account Management Team to effectively manage and maintain our customers annuity business.
• Work with Softchoice’s partners & vendors to find the best pricing, product availability, and alternative solutions to solve customers’ needs.
• Assist, when required, with project-based activities such as forecasting equipment, arranging specialized delivery, and maintaining documentation tracking customer project progress.
• As a team, collaboratively work together to decrease escalations and reduce customer risk.
• Identify opportunities to grow the numbers of vendors we are selling into our Strategic clients.
• Perform complex contract management.
• Consult with dedicated clients and assist in overcoming business problems they face by utilizing our resources and pre-sales teams.
• Can effectively facilitate interaction between customers and vendors/manufacturers.

Public Sector Sales Specialist

Consultant

• Execute principal delivery responsibilities for our largest and most complex client engagements, leading multiple delivery resources on the solutions you craft for clients
• Assess skillsets and identify knowledge gaps for delivery resources on your immediate project team
• Accountable for annual revenue targets; influencing bookings through strategic presales advisory and identifying add-on services across all project phases
• Own the C-suite relationship for our largest clients, acting as a principal advisor for AI adoption, organizational change management, and long-term business goals
• Lead and drive the "agentization" and evolution of the AI & Workforce Consulting delivery methodology, ensuring Softchoice maintains a competitive edge in the market
• Architect ROI-focused business cases for large-scale AI initiatives, enabling executive stakeholders to justify investments
• Manage quality delivery by performing oversight and final QA on Statements of Work (SOWs) and strategic project documentation to ensure that technical solution architecture reflects business goals and addresses business challenges
• Own the identification of market trends to develop new cross-practice offerings and special projects that expand the AI Solutions portfolio

Principal Adoption & Change Management Consultant

Analyst

• Analyser les objectifs opérationnels de haut niveau et soutenir le développement de projets de vente exécutables alignés sur les propositions de vente prioritaires dans les segments, les régions et les équipes.
• Soutenir l’interprétation de la stratégie de vente en éléments clairs de réalisation des ventes, y compris les flux de travail des représentants, les critères d’entrée et de sortie, les transferts et les points d’inspection.
• Évaluer l’état de préparation à la mise en œuvre pour relever les risques, les dépendances et les obstacles à l’adoption avant que les projets ne soient mis à l’échelle.
• Suivre et analyser les mesures de rendement des propositions de vente telles que la conversion, la vélocité et l’adoption pour relever les tendances et les lacunes de mise en œuvre.
• Préparer des données et des recommandations pour éclairer les décisions concernant l’itération, l’échelle, la pause ou l’arrêt des propositions de vente.
• Analyser les listes de comptes à l’aide des données de rendement, de la segmentation et des indicateurs de l’état de préparation afin de déterminer les comptes prioritaires et les domaines d’intérêt.
• Travailler en partenariat avec les équipes de l’exploitation des ventes, du marketing, de la facilitation et des directrices et directeurs de comptes afin de s’aligner sur les définitions, de recueillir des données et de soutenir une mise en œuvre uniforme.
• Analyser les flux de travail et les commentaires des représentantes et des représentants pour identifier les frictions, le chevauchement des tâches et les activités à faible valeur, et soutenir les efforts visant à simplifier la mise en œuvre.

Analyste, Stratégie de vente

Architect

• Collaborate with sales teams and clients to understand business requirements and design comprehensive technology solutions.
• Provide technical expertise and support during the sales process, including presentations, demonstrations, and proposal development.
• Assume technical leader role during design and implementation of technology solutions, ensuring projects are delivered on time, within scope, and within budget.
• Provide overviews of complex solutions, architectures, integrations and project updates to technical and non-technical stakeholders.
• Ensure cloud solutions adhere to security standards and compliance best practices
• Communicating proactively with project managers, project teams, and customers.
• Creating and updating project documentation as required by project leads.
• Mentoring junior engineers
• Engaging in internal initiatives to build the AWS practice by developing new solutions, learning new skills, and collaborating with the team.

Architect, Professional Services

• Analyze sales systems and workflows
• Analyze sales systems, workflows, automation, and AI use cases to understand how day-to-day sales activities are executed.
• Identify gaps, friction points, overlaps, or low-value activities in sales representatives’ workflows and system touchpoints.
• Support documentation and maintenance of standardized workflows, entry and exit criteria, and completion tags.
• Support the lifecycle of sales tools, automation, and AI use cases through analysis during onboarding, pilot phases, and scale-up or sunsetting decisions.
• Analyze signal quality, automation effectiveness, and manual effort to identify opportunities to simplify representatives’ workflows.
• Highlight system risks, data gaps, or adoption issues and recommend improvements.
• Support administration of user access to sales-operations-owned tools (provisioning, modifications, and deprovisioning) using role-based access where applicable.
• Manage user roles and permission sets; perform periodic access reviews and follow documented approval processes.
• Coordinate with IT and security on identity and access matters (e.g., single sign-on/multi-factor authentication), licensing plans, and audit and compliance needs.
• Document access request flows and administrator runbooks; contribute to knowledge base articles for onboarding and support.
• Triage access issues and incident escalation levels; identify recurring issues and recommend process improvements.
• Track and analyze system-related workflows, tools, and metrics to determine trends and execution failures.
• Combine quantitative data with feedback from representatives and leaders to generate actionable insights.
• Prepare analyses and recommendations to inform priority-setting and improvement discussions with key decision-makers.
• Partner with sales operations, marketing, enablement, IT, and account leadership to support consistent system implementation.
• Partner with the sales enablement team to support delivery of targeted, high-impact training that reinforces system workflows and drives adoption by sales representatives.
• Contribute to analysis and documentation that align teams on shared system definitions and implementation expectations.

Sales Systems Analyst

Solutions Engineer

• Generate demand and build sales pipeline for security solutions
• Own the executive sales cycle from discovery to close
• Build business cases and success metrics for measurable impact
• Deliver security architecture design and SecOps guidance
• Facilitate C-level conversations and influence strategic decision-making

Security Solutions Architect

• Generate demand and build sales pipeline for security-specific solutions
• Own the executive sales cycle from discovery to close
• Lead with value/ROI by building business cases and success metrics
• Take a services lead approach to design security architectures
• Facilitate C-level conversations on security initiatives
• Partner co-sell and funding alignment with Microsoft, Cisco, and Palo Alto
• Maintain accurate Salesforce hygiene and weekly funnel sufficiency
• Position security platforms and complimentary solutions to reduce risk

Security Customer Solutions Architect

Manager

• Work with GTM, Sales, Services, Operations, and Marketing personnel (including leadership) within Softchoice and our Partners to create a joint strategy that includes investments in Practice Development, co-selling initiatives, marketing development funds, and Sales enablement programs
• Work with the Partner Alliance and Demand Generation teams to execute plans in all supported/targeted regions, developing region-specific plans, driving partner revenue growth, and delivering customer success
• Build strategic plans around our security partners' investments, which will help Softchoice achieve field margin and profitability targets
• Incorporate security partners’ sales plays, offerings, and industry assets/solutions to specific markets for local execution and engagement with our field sales team in alignment with Softchoice priorities
• Deliver key performance metrics and revenue reporting tied to strategies and initiatives in close alignment with internal and external stakeholders
• Review sales play metrics/effectiveness on a recurring basis with partners, Softchoice Sales & Business Development teams
• Ensure effective and timely internal & external communication and coordination of execution results
• Evangelize the security value proposition through enablement programs, which you will co-develop
• Inform which investments are needed to drive transformational change at Softchoice
• Create and execute vendor sales incentive programs to support strategic initiatives, including contest design, communication, and reporting
• Act as an expert on leveraging partner programs to develop pricing strategies and maximize profitability
• Build and conduct quarterly business reviews with partners and Softchoice key stakeholders
• Own the design, logistics, and content for partner visits, conferences, and partner-driven customer events
• Initiate account mapping and partner field relationships every month with key markets and report back wins

Partner Alliance Manager

• Develop a strategic plan for each account
• Stay informed about changes in clients' industries, executive objectives, and the competitive landscape
• Build strong relationships with senior executives at current and prospective Softchoice clients
• Leverage Salesforce and Softchoice's sales methodology to consistently and effectively manage accounts, opportunities, and sales forecasts
• Use industry best practices and Softchoice expertise to identify client problems and assemble the resources necessary to develop solutions involving software, hardware, and services
• Maintain strategic alignment with local manufacturers and channel partners
• Stay current on market and product developments and attend product training as required
• Collaborate and communicate with internal stakeholders and subject-matter resources as needed to meet client business objectives

Development Account Director — Commercial Division

• Responsible for strategic account planning, including industry research, competitive insight, and client forecasts
• Develop strong executive and C-level relationships with existing and prospective Softchoice clients
• Leverage Salesforce and Softchoice sales methodology to effectively manage accounts, opportunities, and pipelines with consistent and accurate forecasting
• Maintain strategic alignment with local vendor and distribution channel partnerships
• Collaborate and engage with internal stakeholders and resources with specialty knowledge as required to satisfy the customers business objectives.