Supervisor, Deal Desk – Pricing Enablement

Softchoice

Deal Desk supervisor leading vendor registrations, pricing enablement, and profitability initiatives. Supporting Softchoice’s IT solutions sales organization through training, analytics, and automation.

Posted 9/3/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$76,000 - CA$102,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading teams and managing vendor deal registration processes while maximizing profitability. Proficient in analyzing sales performance and implementing tools for operational efficiency.

Highest-signal resume keywords

Team LeadershipVendor Deal RegistrationSales Pricing EnablementMicrosoft Office SuiteSalesforce or SAP Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vendor Deal RegistrationPricing StrategyCase Queue ManagementProtected Margin CalculationsKPI EstablishmentSales Performance AnalysisAI and Automation Implementation

Soft Skills

CoachingCollaborationDetail-OrientedPositive Attitude

Tools & Technologies

Microsoft ExcelMicrosoft OutlookMicrosoft TeamsSalesforceSAP

Industry Keywords

Technology CompanyResellerDistributorInternal Customer ServiceProfitability

About the role

Key responsibilities & impact

Lead a team of subject matter experts on select Vendor Deal Registration and pricing programs
Ensure Deal Registration and Special Cost cases are actioned timely while maximizing profitability
Oversee daily operations, including case queue management, discount attainment, protected margin calculations, and vendor Deal Registration training
Coach team members through one-on-ones using the Softchoice coaching model and sponsor development
Establish team metrics, internal SLAs, KPIs, and goals aligned with strategic priorities
Expand vendor specialization and support relationships with BD VSS teams
Present to BD VSS teams on the Deal Desk function and protected margin guidance
Manage enrollment and delivery of Pricing Training across the Sales organization
Create and manage the sales pricing enablement content repository
Analyze and deliver information to Sales on Vendor Special Pricing utilization and Deal Registration performance
Implement new tools and processes using AI and automation to improve Sales and Pricing organization efficiency

Requirements

What you’ll need

5+ years of business experience, with a strong preference for experience in a technology company, reseller or distributor, or experience in Sales
2+ years of professional leadership experience
Expertise in Microsoft Office, Excel, Outlook, and Teams
Salesforce or SAP experience would be a bonus
Demonstrated desire to serve internal customers while driving profitability
Ability to identify issues, requirements, and opportunities for improvement
Detail-oriented, positive attitude, and collaborative
Criminal record check, education verification, and reference checks before starting

Benefits

Comp & perks

Medical and Dental Care
Employee & Family Assistance Program
RRSP/DPSP Retirement Savings Plan with Company Matching
Life and Disability Insurance
Vacation and Sick Leave
Holidays
Parental Leave
Volunteer Days
Bereavement Leave
Employee Discount Program
Collaborative environment
Flexible workdays
Competitive perks starting on day one
Remote onboarding
10% target incentives