Softcard (acquired by Google)

Manager

• Manages a company owned Integrated Business Solutions (IBS) location or locations.
• Meet customer expectations of providing timely service and value.
• Sets high performance standards, and uses company training resources to ensure the efforts and accomplishments of employees are recognized.
• Assumes responsibility for inventory protection, asset management and operational issues, ensures overall cleanliness of the store, stock room and outside areas.
• Fully supports and implements all NAPA IBS programs.
• Fosters a positive relationship between the customer and staff through meetings and open discussions.
• Responsible for covering vacations and call outs throughout the LA District including Riverside County
• Help with special projects including inventory and procedure rollouts.
• Meets with the customer on a daily, weekly, monthly and year to date basis to identify needs, problems/concerns and to address them both quickly and effectively
• Develop good customer relations and maintain a high level of service to the customer
• Respond timely to customer sales and service questions
• Understand, interpret and comply with all contract requirements and ensures the operation is meeting customer expectations
• Greets customer/technician, demonstrates product knowledge, and quickly understands customer/technicians needs.
• Maintains customer satisfaction by serving customer, securing right part, and resolving issues.
• Understands customer/technicians specific needs and requirements.
• Maintains inventory and ensures parts stocked in correct location.
• Maintains POS computer abilities by learning and applying how to use catalog and system, practicing asset security/loss prevention controls, and understanding customers pricing matrix.
• Sources all parts needs for customers by utilizing various approved IBS vendors.
• Uses non-company approved line codes appropriately.
• Understands and maintains the buy-out PO process.
• Maintains all special order information in the Hub system.
• Understands, and has the ability to input information in, the customers fleet management software
• Communicates to customer the status of all pending orders.
• Understands our service level agreements with our IBS customer.
• Participates in training as needed and required.
• Performs all other associated tasks as assigned by management.
• Follows all IBS policies and procedures.
• Completes all available IBS operations training provided by company.
• Ensure proper processes and procedures are utilized to minimize inventory shrinkage
• Ensure merchandise is received in a timely and accurate manner as well as put away in the stockroom in an appropriate manner
• Create a safe work environment, ensuring required hazmat training is completed timely
• Understand and comply with NAPA and customer company policies
• Responsible for inventory to be bar coded and placed in appropriate bin locations
• Responsible for returning non-NAPA excess inventory
• Work closely with the NAPA District office (District Manager and/or Area Manager) to ensure procurement card controls are in place and enforced
• Build relationships and assist with the negotiation of non-NAPA vendors on pricing, inventory and service and return privileges

Floating Manager

Business Development Rep

• Accountable for delivering sales and margin growth for your customer base.
• Building and maintaining strong customer relationships within your targeted territory.
• Confident in building sales strategies and tactics within your required territory.
• Proven ability to communicate effectively with Branch, Regional and Senior Management.
• Build and maintain strong relationships with suppliers, field-based trainers, and product managers.
• Effectively analyse business intelligence software.
• Able to influence the branch management and sales team.

Business Development Manager

Full-stack Engineer

• Develop information systems by designing, developing, and installing software solutions
• Conduct systems analysis and recommend changes in policies and procedures
• Provide production support of applications by troubleshooting issues and developing fixes
• Optimize performance, scalability, and security using back-end and front-end programming languages
• Maintains up-to-date records of issues with existing code and monitors quality and performance of applications

Software Engineer III

Compliance

• Review and resolve compliance exceptions promptly, providing subject matter expertise to investment and trading teams.
• Analyze compliance alerts using knowledge of investment guidelines, regulations, systems, and data to support accurate decision-making.
• Escalate critical issues to senior team members to prevent regulatory, client, or internal violations.
• Serve as a key contact for fixed income teams, addressing time-sensitive compliance questions and requests.
• Coordinate resolution and documentation of compliance violations across internal stakeholders.
• Participate in testing new investment ideas and product launches to ensure regulatory compliance.
• Identify and implement process improvements to enhance compliance operations and efficiency.
• Represent compliance in cross-functional projects, staying informed of regulatory changes and contributing to strategic initiatives.

Compliance Officer

• Lead and oversee investigations into internal and external theft, fraud, and other criminal activities
• Collaborate with store teams, law enforcement, and legal departments to ensure proper resolution of theft cases
• Utilize investigative tools and techniques, such as CCTV, exception reporting systems, and interviews, to identify and resolve theft-related incidents
• Maintain detailed documentation of all investigations, ensuring compliance with company policies and legal requirements
• Provide training and guidance to store teams on theft prevention strategies and awareness
• Conduct regular safety audits and risk assessments across locations in the region to identify potential hazards and ensure compliance with safety and operational standards
• Partner with store leadership and operations teams to implement corrective actions to mitigate risks and improve safety
• Ensure compliance with OSHA regulations and company safety policies, promoting a culture of safety awareness
• Investigate workplace accidents and incidents to determine root causes and recommend preventative measures
• Identify vulnerabilities in operational processes and recommend improvements to reduce risk and shrink
• Monitor compliance with cash handling, inventory control, and other operational standards
• Provide actionable insights and reports to senior leadership on audit findings and trends
• Build strong relationships with law enforcement, external vendors, and other stakeholders to enhance asset protection efforts
• Analyze shrink data, theft trends, and safety metrics to identify patterns and develop targeted action plans
• Prepare and present reports on asset protection performance, investigations, and safety compliance to senior leadership

Regional Manager, Asset Protection

• Lead the development, negotiation, and management of Motion supply agreements to secure favourable commercial terms
• Review, interpret, and administer contractual terms to ensure compliance with internal policies and external regulations
• Partner closely with Category Managers to integrate supply agreement strategies within category plans and procurement initiatives
• Work collaboratively with Product Managers to enhance category performance and profitability
• Identify, assess, and mitigate contractual and supplier risks
• Monitor market trends and supplier performance to inform negotiation strategies and identify opportunities
• Maintain transparent communication with internal stakeholders and suppliers throughout the contract lifecycle
• Support continuous improvement initiatives across contract management and supplier engagement processes

Supply Agreement Manager

Sales

• Safety focus to ensure your safety, and that of your teammates & customers
• Contribute to the sales and KPI’s of the store
• Be a team player
• Demonstrate enthusiasm & commitment to customer service excellence
• Provide superior, up-to-date information on products & services to customers
• Maintain shop presentation & ensure shelving is stocked
• Clean & maintain showroom standards
• Show commitment & reliability to shifts

Sales Assistant – Casual

Account Manager

• Focused on sales of all CSG Systems products such as shop management software, technical repair software, and customer relationship management software, within an assigned territory
• Report to a very supportive CSG Regional Manager
• Provide support and solutions to a team and know the value of providing solutions for customers/business
• Develop strong relationships with business owners, multiple suppliers, and sales teams
• Understand product lines and engage customers with these products

Territory Manager

Outside Sales

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
• Promote the entire line of NAPA products and programs to Wholesale Customers
• Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
• Identify specific needs of customers and align solutions with NAPA's offerings
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
• Engage customers and keep them connected through all of NAPA's eSales programs
• Perform educational seminars, clinics and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone

Outside Sales Professional

Crypto

• Serve as a regional lead for digital asset strategy and execution across the Americas
• Develop and maintain a region-specific digital asset product roadmap aligned with global strategy
• Identify and assess market opportunities, client demand, and regulatory developments across the Americas
• Lead the development and launch of new digital asset products, including fund structuring, governance, and regulatory approvals in partnership with locally registered platform management teams
• Partner with regional distribution teams to support client engagement, education, and product commercialization
• Act as a subject matter expert on digital assets for internal and external stakeholders in the region
• Collaborate with global and regional teams across Legal, Compliance, Risk, Operations, and Product Management to ensure operational readiness and risk alignment
• Represent the firm in industry forums, regulatory discussions, and client events related to digital assets
• Provide regular updates to the Global Head of Digital Assets and other senior stakeholders on regional progress, risks, and opportunities

Americas Product Director, Digital Assets

• Partner with the Motion network to develop a strategic sales plan.
• Prospect new opportunities and work closely with other business units to maximize on existing accounts.
• Manage your portfolio and ensure that our customers are receiving premium service.
• Support your team with ad-hoc requirements, customer service when possible.

Customer Account Manager

• Identify new customers and revenue opportunities for the store
• Shift into high gear in a fast-paced retail store environment
• Help outside sales in identifying, developing and maintaining wholesale accounts
• Build, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results
• Steer towards continuous improvement in processes and procedures
• Protect and maintaining the security of store assets
• Display pride in navigating a store recognized for safety and appearance

Store Manager

• Leads a team of outside account representatives to promote and sell our products and services within a defined geography.
• Analyzes sales pipeline and maintain an array of opportunities to ensure that sales goals are achieved.
• Develops and implements an annual business plan supporting attainment of quota and market share growth, and updates on a monthly or quarterly basis.
• Create a holistic territory plan & manages net new sales process from prospecting to close.
• Owns prospecting strategy, forecasting, funnel development & management, territory development and closes deals within assigned geography.
• Ensures a high-level of customer service, including onsite technical assistance, and resolution of problems surrounding delivery of products and troubleshooting for customer.
• Develops and maintains consultative sales relationships with all key-buying influences in each account, including multiple levels within the customer's organization.
• Identifies and solicits new business and assigns accounts to appropriate account representatives.
• Responsible for hiring, completing, and communicating performance evaluations, coaching, and training employees.
• Reviews financial package monthly with the Operations Manager to ensure branch meets established profit goals.
• Performs other job duties as assigned.

Branch Manager

• Building or expanding book of business
• Converting competitors' business
• Expanding medium-sized accounts to large accounts
• Fostering customer satisfaction
• Generating new leads through networking and cold calling
• Interacting face-to-face with customers
• Preparing customized quoting
• Delivering effective sales presentations
• Assisting with on-site troubleshooting
• Coordinating vendor resources to support sales
• Performing other assigned duties

Account Representative I

Analyst

• Complete the required training and the program case study over 1 month
• Deliver end to end technology solutions
• Build one or more of the following core capabilities (business analysis, project management, application development, web development, enterprise architecture, quality assurance, infrastructure engineering)
• Learn the Invesco business model and growth strategy (product, investment, sales, operations and corporate services)
• Complete 2 rotations within the Technology organization over 12 months
• Participate in cultural, technology, and management training
• Collaborate with the iTAP Sponsor(s), iTAP team members, and other relevant business and HR personnel
• Strive for success beyond title and status; go beyond manager’s expectations
• Be willing to challenge the definition of a technologist