Technical Trainer

Softcard (acquired by Google)

Autotech Technical Trainer delivering automotive diagnostic training for NAPA Auto Parts. Developing courses, facilitating adult learning, and supporting shop employees across Illinois and Missouri.

Posted 8/5/2026full-timeRemote • Illinois, Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering automotive training programs, utilizing adult learning principles, and facilitating effective learning environments. Possesses strong communication and organizational skills, with a focus on continuous improvement and customer engagement.

Highest-signal resume keywords

ASE Master Technician CertificationAutomotive Training FacilitationAdult Learning Program DeliveryExcellent Communication SkillsNAPA Product Line Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Automotive Diagnostic SkillsTraining AdministrationCurriculum DevelopmentTest Group Course DeliveryHeavy Physical Activity

Soft Skills

Team OrientationOrganizational SkillsHuman Relations Skills

Tools & Technologies

A/V EquipmentTraining Materials

Certifications & Qualifications

ASE Master Technician Certification

Industry Keywords

AutomotiveTruck TrainingAdult Learning PrinciplesTraining Needs AssessmentCustomer Evaluations

About the role

Key responsibilities & impact

Deliver Autotech training to AutoCare and Major Account shop employees to increase automotive diagnostic skills and decrease comebacks and parts returns.
Continually develop automotive/truck instructor knowledge and skills through study, train-the-trainer sessions, hands-on work, classes, and industry involvement.
Prepare extensively for classes and deliver subject-matter presentations using adult learning principles.
Develop training schedules with management and the NAPA Training Service Center.
Partner with division management to implement, pilot, and facilitate NAPA Autotech training programs.
Participate in course and curriculum development, deliver test-group courses, solicit feedback, and adjust content and delivery.
Work with internal and external customers to determine training needs and plan training events.
Communicate feedback about training events, processes, and materials to training management, course designers, and customers.
Assist with marketing training events and services, audience engagement, and follow-up.
Present at marketing and owners' conferences, Team NAPA meetings, DC sales meetings, and other NAPA events.
Correspond with management about training activities, test results, and evaluations.
Identify improvement areas, suggest corrective training courses, and follow up with customer evaluations.
Ensure participant prerequisites and pre-seminar materials are communicated.
Ensure effective learning environments, including meeting-room setup, automotive equipment, and materials.
Complete training administration, including rosters, evaluations, tests, booklets, handouts, forms, expense reports, and A/V equipment.
Maintain and protect assigned equipment, vehicle, computers, credit cards, and other assets.
Perform other duties assigned by management.

Requirements

What you’ll need

ASE Master Technician Certification required.
Minimum 5 years' experience as a working automotive technician.
Prior automotive, truck, or related training, facilitation, and meeting direction experience.
Prior experience of 2+ years successfully conducting adult learning programs.
High School Diploma, or equivalent experience, required.
Excellent communication, facilitation, and human relations skills.
High character, team orientation/fairness, excellent organizational skills, and accurate, timely reporting.
Minimum 70% travel required.
Ability to stand and talk for 4+ hours at a time with occasional breaks.
Ability to perform heavy physical activities, including lifting training props weighing up to 70 lbs.
Ability to maintain and protect assigned equipment, vehicle, computers, credit cards, and other assets.
NAPA product line knowledge is a plus.

Benefits

Comp & perks

Remote work
Company vehicle
Cell-phone stipend
Great total benefits package
Company Culture of direct access to leadership team
Outstanding health benefits and 401K
Stable company; Fortune 200 with a “family” feel
A Culture of promotion from within
Great training, and ongoing development with support from multiple leaders/your team