Smith+Nephew

Sales

• Lead the Advanced Wound Management business across the Nordic countries, taking full ownership of sales performance, profitability and long term growth
• Work closely with country leaders, international colleagues and key customers to set the commercial direction for the region
• Guide and inspire a cross country sales leadership team, developing robust commercial plans, and ensuring strong execution across major accounts, tenders and go to market initiatives
• Contribute to shaping broader regional strategy while ensuring operational excellence, ethical leadership and a strong performance culture throughout the Nordics

Sales Director – AWM

Account Manager

• Achieve the defined sales targets within the assigned territory
• Conduct customer analysis in the sales territory; plan and prioritize all sales activities and customer contacts
• Ensure the clinical- and value-based selling of our products and systems (Negative Pressure Wound Therapy systems) through technical and commercial advice and sales discussions with purchasers, users and decision-makers in hospitals (esp. OR/surgery, wound clinics) as well as during outpatient transitions (home care, nursing and care homes)
• Manage and develop existing customers
• Acquire new customers
• Prepare customer-specific product quotations
• Conduct product trainings and workshops with users
• Act as the interface between customer and company regarding logistics and complaint management
• Design and develop Key Opinion Leader (KOL) management and provide ongoing support
• Participate regionally in events and congresses
• Report market activities in the CRM system

Account Manager – Negative Pressure Wound Therapy (NPWT) Systems

Supply Chain

• Lead site-wide CI (Continuous Improvement) strategies using Lean, Six Sigma, and Kaizen to enhance productivity in receiving, picking, and shipping as well as Inventory management
• Strengthen capabilities across the Supply Chain and Customer Care Org. of Supply Chain Americas
• Deploy playbooks from the S&N Operating System in support and to drive improvements in KPIs (Key Performance Indicators)
• Help develop, deploy and maintain the roadmap for CI in Supply Chain
• Partner with Supply Chain Leaders to deliver on Financial and Inventory strategic targets of the Supply Chain Org
• Perform root cause analysis on recurring defects, mistakes, and errors to identify "repeat offender" products or process gaps
• Audit and update Standard Operating Procedures (SOPs) across all locations and areas to ensure consistency, especially in high-variability areas like return and inventory processing
• Assists in the definition and development of the regional and site-specific operational strategy and Ops Exce plan in support of the overall strategy as well as on the implementation of lean management practices while participating in the change management process across sites
• Develop and monitor KPI dashboards (e.g., cycle time, inventory accuracy, order accuracy, etc.) using tools like Power BI to track the impact of improvements
• Partner with IT to integrate warehouse management systems (WMS) and automation solutions to improve real-time visibility, process execution and labor planning

Senior OpEx Consultant, Supply Chain Americas

• At the forefront of driving strategic growth across key accounts in Birmingham and North Midlands territory
• Take full ownership of accounts, crafting and executing strategic plans
• Lead quarterly business reviews and develop tailored proposals
• Collaborate across teams and harness data from CRM system
• Stay ahead of market trends to ensure focus brands thrive

Account Manager – Sports Medicine

• Generate territory plan of action to attain and achieve territory sales goals utilizing excellent sales skills, territory management skills and customers relationships
• Educate end users on the clinical benefits of Smith & Nephew products
• Deliver sales presentations to key customers and customers groups as well as conduct product lunches and dinners for identified customer groups
• Build and maintain strong relationships with key customers, decision-makers and thought leaders.

Account Manager, Biologics

• Manage client accounts in the Inland Empire
• Collaborate with healthcare professionals to improve patient outcomes
• Ensure customer satisfaction and address client needs

Account Manager, BIO

• Generate territory plan of action to attain and achieve territory sales goals utilizing excellent sales skills, territory management skills and customer relationships
• Educate end users on the clinical benefits of Smith & Nephew products
• Deliver sales presentations to key customers and customer groups as well as conduct product lunches and dinners for identified customer groups
• Build and maintain strong relationships with key customers, decision-makers and thought leaders.

• Generate territory plan of action to attain and achieve territory sales goals utilizing excellent sales skills, territory management skills and customers relationships
• Educate end users on the clinical benefits of Smith & Nephew products
• Deliver sales presentations to key customers and customers groups as well as conduct product lunches and dinners for identified customer groups
• Build and maintain strong relationships with key customers, decision-makers and thought leaders

Account Manager, Extended Care

• Support Account Manager(s) to address the business needs and goals within the district or region
• Promote key brands like Grafix and Stravix within acute care facilities
• Coordinate availability of products for hospital outpatient departments
• Provide in services to appropriate personnel and educate end users on clinical benefits of products
• Deliver sales presentations and product lunches and dinners to key customers
• Penetrate and maneuver through target accounts

Associate Account Manager – BioTissue

Learning and Development

• Deliver classroom, virtual and field based training to new and tenured sales professionals, ensuring consistent capability development across the Hips portfolio
• Coach sales professionals in the field through individual and small group ride days, workshops and local training events to accelerate sales readiness and effectiveness
• Certify sales teams on product knowledge, clinical and procedural pathways, competitive differentiation and Smith+Nephew selling and planning skills
• Manage and deliver learning programs through Learning Unlimited and Allego, applying adult learning principles and highly engaging facilitation techniques
• Partner with Sales Leadership and HR to identify performance gaps and support targeted development and remediation plans
• Act as a mentor and role model, fostering a culture of continuous learning, accountability and high performance
• Collaborate with Global Content Development, Marketing and regional leaders to tailor global training content to local market needs

Commercial Training Manager – Hips, Orthopaedics

• Generate territory plan of action to attain and achieve territory sales goals
• Educate end users on the clinical benefits of Smith & Nephew products
• Deliver sales presentations to key customers and customer groups
• Conduct product lunches and dinners for identified customer groups
• Build and maintain strong relationships with key customers and decision-makers

Account Manager – Device, Acute Care

• Generate territory plan of action to attain and achieve territory sales goals utilizing excellent sales skills, territory management skills and customers relationships
• Educate end users on the clinical benefits of Smith & Nephew wound care products
• Deliver sales presentations to key customers and customers groups as well as conduct product lunches and dinners for identified customer groups
• Build and maintain strong relationships with key customers, decision-makers and thought leaders.

Manager

• Achieve Area and District Negative Pressure business goals utilizing strategic targeting, account management, and clinical value proposition presentations.
• Lead new account activation from the initial presentation of S&N solution through product evaluation to contractual close and implementation.
• Act as primary account contact and maintain mutually beneficial relationships with target customer contacts, decision-makers, and thought leaders.
• Demonstrate high-level Negative Pressure clinical competence and act as subject matter expert for both internal and external customers.
• Conduct quarterly business reviews with existing customers to review past performance against agreed-upon goals and expand the S&N portfolio revenue.

Regional Business Manager, NPWT

• Help expand the adoption of soft tissue fixation technology by partnering closely with surgeons
• Support surgeons throughout the onboarding process
• Ensure successful real time use in surgical environments
• Convert and onboard surgeons to the Tendon Seam technology
• Guide surgical teams in operating rooms
• Collect and communicate case data
• Manage inventory within assigned area
• Educate customers to ensure deep understanding of the product
• Maintain strong awareness of competitive products
• Complete billing for covered cases
• Obtain and maintain credentialing across all relevant facilities
• Represent the company with professionalism at all times

Engineer

• Oversee the design and execution of BRM’s project plans that integrate early innovation & feasibility and product characterization and development to support the pipeline and portfolio programs
• Act as primary contact and provide oversight to CRO/CDMO partners to ensure consistent practices across vendors, groups and sites, communicate and trouble-shoot issues and track/forecast activities
• Preparation and review of protocols, abstracts and manuscripts, study and technical reports for their inclusion in either regulatory and/or marketing support
• Collaborate with cross functional teams (Clinical Affairs, Safety, Regulatory Affairs, QA, QC, Manufacturing, other subject matter experts) to deliver BRM project needs
• Maintain current, in-depth product knowledge, including current developments, scientific and clinical literature review, therapeutic and product operation knowledge, as well as related new technologies for technology assessment
• Facilitate medical device development and sustaining through design controls including but not limited to, DHF creation and maintenance, user needs, design inputs, verification & validation testing, and working in a quality management system
• Mentor junior engineers and scientists.

Sales Director – AWM

Account Manager – Negative Pressure Wound Therapy (NPWT) Systems

Senior OpEx Consultant, Supply Chain Americas

Account Manager – Sports Medicine

Account Manager, Biologics

Account Manager, BIO

Account Manager, Biologics

Account Manager, Extended Care

Associate Account Manager – BioTissue

Commercial Training Manager – Hips, Orthopaedics

Account Manager – Device, Acute Care

Account Manager

Regional Business Manager, NPWT

Account Manager

R&D Engineer