Smith+Nephew

Operations

• Owning upstream portfolio execution for the SPM and ENT business, aligning product strategy with operational readiness and commercial impact
• Leading portfolio management and lifecycle planning, including profitability assessments, ROI modeling, market fit evaluations and product phase out decisions
• Driving end to end value chain performance and continuous improvement initiatives using methodologies such as Lean and Six Sigma
• Developing data driven insights and scenario modelling using tools such as SAP, Power BI, Tableau, SQL or advanced Excel
• Ensuring operational readiness by integrating technical feasibility requirements with design, supply chain and commercial priorities
• Leading cross functional alignment with R and D, marketing, sales, finance and supply chain to execute portfolio actions and product transitions
• Preparing clear, concise and executive ready communications that simplify complex operational topics
• Championing adaptive leadership behaviors including agility, resilience and continuous learning.

Upstream Operations Manager – SPM, AET/ENT, Joint Repair Segments

Director

• Providing commercial leadership for the Smith+Nephew NPWT portfolio across the care continuum
• Leading and coordinating cross functional teams across Sales, Marketing, Clinical and Key Accounts
• Owning key relationships with post acute providers such as home health agencies, managed wound care centers
• Developing and executing systematic account plans for national and large regional post acute customers
• Building execution plans for facility evaluations and conversions
• Reviewing account buying trends and opportunities
• Creating and managing value add programs
• Partnering with internal stakeholders to align on IDN and strategic partner priorities
• Traveling approximately 50 to 75 percent of the time

Care Continuum Director

Account Executive

• Driving sales and profit across post-operative therapy portfolio by building strong relationships with key decision-makers
• Engaging with stakeholders to deliver system change proposals and secure long-term partnerships
• Collaborating with cross-functional teams to develop and execute territory business plans
• Leading clinical training sessions, product demos, and partnership reviews
• Staying sharp on market trends, competitor activity, and purchasing protocols

Surgical Sales Representative

Account Manager

• Pflege der Bestandskunden und strategische Akquise von Neukunden
• Realisierung der festgelegten Umsatzziele innerhalb des Verkaufsgebietes
• Fachliche Beratung von Fachärzt/-innen, Pfleger/-innen, OP-Personal und Einkäufern/-innen zu Produktlösungen für die Endoprothetik für größere Gelenkregionen (Knie, Hüfte, Schulter)
• Aufbau von vertrauensvollen, langfristigen Beziehungen mit unterschiedlichen Stakeholdern
• Begleitung von Operationen mit dem Ziel, durch Anleitung und Information einen fachgerechten Einsatz unserer Produkte sicherzustellen
• Teilnahme und Unterstützung bei Workshops, Schulungen sowie Kongressen

Territory Manager – Orthopädie

Manager

• Lead the regional capital asset strategy, aligning operations with global frameworks while driving performance and compliance.
• Manage the complete lifecycle of owned and rental capital devices from acquisition through deployment, maintenance, return and disposition.
• Ensure accurate tracking, utilisation optimisation and end to end traceability of devices across distribution centres, customer sites and service partners.
• Oversee asset flows for DMEs including SunMED and Infusystem and PPM to ensure ongoing availability for customers.
• Monitor and resolve noncompliant or lost device cases including reconciliation, SAP disassembly and write off activities.
• Serve as regional SAP expert for asset and inventory processes ensuring data accuracy and compliance.
• Build dashboards, analyse asset trends and uncover optimisation opportunities using advanced Excel tools.
• Partner with global data and systems teams to support automation and process enhancement efforts.
• Act as a key cross functional partner to Commercial, Finance, Marketing and Supply Chain teams.
• Support audit readiness and ensure asset compliance with internal controls, regulatory standards and audit expectations.
• Lead or support regional project initiatives that enhance governance, efficiency and asset stewardship.

Asset Manager – Owned & Rental Medical Devices

• Maintain existing customer relationships and strategically acquire new customers
• Provide expert consultation on products for chronic and post-operative wound care
• Build trusted, long-term relationships with a range of stakeholders in outpatient care (e.g., distributors, pharmacies, medical practices, medical care centers (MVZ), wound centers, home care services)
• Collaborate closely with wound care consultants to deliver trainings, training sessions, and workshops
• Support regional and national conferences, trade shows, and educational events (Medical Education)

Sales Representative – Advanced Wound Care

• Lead, coach, and develop a team of Revenue Operations Specialists, fostering high performance and continuous improvement
• Design and deploy territory management and forecasting tools that embed disciplined planning, balanced selling, and clear accountability
• Build strong cross-functional relationships to ensure seamless collaboration and shared ownership of outcomes
• Enable alignment between marketing campaigns and sales execution, improving prioritization, follow-up, and conversion
• Monitor capital selling execution and ensure structured tracking of opportunities through defined sales stages
• Localize global go-to-market initiatives into actionable regional and country-level sales activation plans
• Lead cross-functional initiatives that improve execution effectiveness across the commercial lifecycle
• Build and maintain a single, trusted view of pipeline, performance, and activity across capital, AET, and consumables
• Partner with Finance and commercial leadership to support resource planning, capital allocation, and investment prioritization
• Ensure data integrity and effective use of CRM and reporting tools to support commercial execution

Commercial Excellence Manager – International Sports Medicine

• Execute US Market Access activities to optimize market access and commercialization by educating the organization on the reimbursement landscape and how to best navigate coding, coverage, and payment.
• Develop and execute national reimbursement, coding, and coverage strategies to expand AWM business portfolio with government and commercial payers.
• Identify US evidence gaps and market access requirements, provide strategic input to Global Clinical Affairs on evidence required and closely collaborates with Marketing on product value propositions and outcomes needed to support US reimbursement and market access.
• Maintain strong relationships with AWM cross-functional stakeholders to advance business objectives.
• Collaboration with US Market Access team members to identify strategic alternatives and project approaches to remove access barriers and expanded national coverage for AWM product portfolio.
• Acting as a business consultant, the MARS communicates a compelling value proposition specific to the needs of both internal and external stakeholders.
• Research, analyze and actively report coding, coverage, and reimbursement trends for AWM products.
• Communicate broadly with the business on reimbursement issues impacting wound care.
• Develop reimbursement landscape presentations and communicate to AWM cross-functional stakeholders.
• Provide recommendations to AWM business on strategic direction based on reimbursement environment.
• Understand CMS Rulemaking to identify opportunities for policy development and secure appropriate reimbursement for AWM customers (e.g., hospital, physicians, etc.).
• Collaborate with US Market Access (e.g., Reimbursement Hotline and Patient Access and Reimbursement Managers), marketing, and sales in the development of new reimbursement tools and resources that inform US AWM Market Access and Reimbursement Strategy objectives and business goals.

Manager, AWM Market Access & Reimbursement Strategy

• Drive strategic growth across key accounts in your territory
• Take full ownership of your accounts, crafting and executing strategic plans
• Lead quarterly business reviews and develop tailored proposals
• Collaborate across teams, harness data from our CRM system
• Stay ahead of market trends to ensure focus brands thrive
• Expand the footprint of our focus brands and ensure solutions make a meaningful difference to healthcare providers and patients.

Account Manager – Orthopaedics

• Training Delivery & Field Coaching Activity (for new and tenured sales professionals)
• Run learning events (classroom, webinar, field-based, etc.) on our LMS platform
• Ensure all members of the sales team are certified in needed knowledge, skills, and behaviors
• Join the Commercial team on field visits to ensure right implementation of product/clinical competence and sales enablement skills
• Act as a mentor and role model for Sales Representatives & Regional Sales Managers
• Develop strategic and tactical plans for your area of Commercial Training & Education

Commercial Training and Education Manager, Advanced Wound Management

• Convert physicians/accounts by making sales calls and providing clinical case coverage in the operating room
• Train surgeons on Smith+Nephew products through education/programs
• Work collaboratively with key orthopedic surgeons, hospital and OR staff, administrators, and clinicians
• Work cross-divisionally to increase awareness and adoption of products

Sport Medicine Territory Manager

• Lead the planning and execution of a comprehensive Network Optimization Plan
• Act as Project Manager coordinating internal and external resources
• Support the development of processes and procedures at the new warehouse location
• Monitor project milestones, conduct progress reviews, and communicate updates to stakeholders
• Oversee day-to-day operations of third-party warehouses to ensure efficiency, compliance, and service excellence
• Ensure adherence to Good Distribution Practice (GDP) guidelines, SOX controls, and internal quality standards
• Support audits and manage corrective actions and continuous improvement plans
• Develop and implement SOPs to optimize warehousing and logistics performance
• Establish and monitor KPIs to evaluate warehouse productivity and service levels
• Analyze performance metrics, identify gaps, and implement corrective actions
• Work closely with service providers to drive operational improvements and exceed service targets
• Negotiate, manage, and monitor contracts and service level agreements with 3PL providers
• Serve as the primary contact for third-party warehousing partners

Third Party Warehousing Manager

• Lead the promotional and clinical positioning, presentation, and initiation of S&N NPWT programs with targeted customers
• Create and drive a strategic business plan to expedite Renasys and Pico's growth within an Area
• Act as primary account contact and maintain mutually beneficial relationships with target customer contacts, decision-makers, and thought leaders
• Conduct quarterly business reviews with existing customers to review past performance against agreed-upon goals and expand the S&N portfolio revenue

Regional Business Manager, NPWT

• Convert clinicians/accounts by making sales calls and providing clinical case coverage in the operating room and community while also training clinicians on Smith+Nephew products through education/programs in your territory.
• Work collaboratively with key administrators and clinicians in hospitals, ASCs, LTC and Community Care.
• Develop an effective territory business plan to generate revenue and meet/exceed your quota.
• Provide first-class technical support to ensure that product availability meets customer and patient needs.

• Generate territory plan of action to attain and achieve territory sales goals utilizing excellent sales skills, territory management skills and customer relationships
• Educate end users on the clinical benefits of Smith & Nephew products
• Deliver sales presentations to key customers and customer groups as well as conduct product lunches and dinners for identified customer groups
• Build and maintain strong relationships with key customers, decision-makers and thought leaders