Smith+Nephew

Robotics

• Lead the design and deployment of global learning pathways for the Orthopaedics Recon and Robotics franchise
• Partner with Global Marketing, Commercial Leadership, and Clinical experts to define training priorities and enhance sales capability
• Develop high-impact curriculum and learning assets across product, clinical, and commercial skill areas
• Apply instructional design and learning science principles to maximize engagement, retention, and business outcomes
• Drive end-to-end project management of global training initiatives from concept through execution
• Collaborate across teams to launch, evaluate, and continuously improve training programs
• Stay connected to the field through ongoing engagement to ensure relevance and real-world impact

Global Curriculum Lead – Orthopaedics Recon and Robotics

Sales

• Support and coordinate local CRM rollouts, including user acceptance testing (UAT), deployment readiness, and continuous enhancements
• Deliver and reinforce CRM training for sales teams, including onboarding and offboarding of sales representatives
• Lead and participate in regular CRM and commercial governance meetings to monitor adoption, data quality, and performance
• Translate CRM insights and analytics into actionable recommendations
• Drive integration of planning and opportunity management in CRM
• Implement Sales Representative territory design and mapping; execute on Salesforce benchmarking
• Consult in local incentive scheme design and alignment to strategy

Commercial Excellence Analyst, Salesforce.com

• Deliver Results
• Own and exceed regional targets across revenue, growth, and profitability
• Drive execution of sales strategy through a team of 12+ sales professionals
• Lead accurate forecasting and business planning
• Actively manage key accounts and strategic partnerships
• Recruit, coach, and retain a high-performing sales team
• Conduct weekly field visits to drive performance and accountability
• Build and execute the annual business plan
• Optimize pricing, discounting, and financial programs
• Deliver insights on market trends, competition, and customer needs
• Ensure compliance with all company policies and healthcare standards
• Manage inventory, consignment, and capital placement effectiveness

Director of Sales – Biologics, North Central

• Own and exceed regional targets across revenue, growth, and profitability
• Drive execution of sales strategy through a team of 12+ sales professionals
• Lead accurate forecasting and business planning
• Actively manage key accounts and strategic partnerships
• Recruit, coach, and retain a high-performing sales team
• Conduct weekly field visits to drive performance and accountability
• Build and execute the annual business plan
• Optimize pricing, discounting, and financial programs
• Deliver insights on market trends, competition, and customer needs
• Ensure compliance with all company policies and healthcare standards

Director of Sales – Biologics

• Achieving sales quota, profitability, and marketing objectives across the United States for the Tendon Seam product portfolio
• Leading efforts to attract, develop, train, retain, and manage a high-performing sales team
• Delivering accurate and timely marketing insights, analyses, and strategic recommendations
• Meeting and/or exceeding key performance indicators, including sales revenue and growth objectives
• Developing and maintaining accurate forecasts for each fiscal period
• Maintaining active engagement with key accounts and strategic partners

Director of Sales – Tendon Seam

• Achieving sales quota, profitability, and marketing objectives across the United States for the Tendon Seam product portfolio
• Lead efforts to attract, develop, train, retain, and manage a high-performing sales team
• Deliver accurate and timely marketing insights, analyses, and strategic recommendations
• Execute the Company’s sales strategies and tactics within the region
• Promote products to both existing and prospective customers through regional sales representatives
• Develop and maintain accurate forecasts for each fiscal period

Director of Sales – Tendon Seam-East

Events

• Driving adoption, optimization, and expansion of the LEAF technology platform
• Delivering clinical education and ongoing support
• Ensuring high utilization across assigned LEAF accounts
• Leading initial customer training and planning Go-Live events
• Providing continuing education through initiatives like Turn Academy
• Collaborating with LEAF Sales Specialists, Clinical Resource Specialists, and Advanced Wound Care teams
• Onboarding new accounts within assigned Integrated Delivery Networks
• Troubleshooting issues and providing remote or on-site assistance
• Developing partnerships with clinical teams

Pressure Injury Prevention Customer Success Specialist, NorCal

Growth Marketing

• Drive measurable service revenue growth across ASEAN
• Increase service contract penetration and lifecycle monetization
• Develop and execute regional service growth plans aligned with EM strategy
• Build and maintain a qualified service opportunity pipeline
• Partner with Sales leadership to embed service within capital sales strategy
• Position service as a value driver during customer acquisition and retention
• Support commercial teams in identifying service upsell and cross-sell opportunities
• Improve install base visibility and service coverage
• Identify non-contracted systems and convert into recurring revenue
• Drive adoption of standardized service offerings and pricing frameworks
• Deploy contracts, refurbishment, rental, and value-added services programs
• Support launch and scaling of new service offerings
• Track and manage KPIs including service revenue growth and customer experience indicators
• Act as primary interface between Service, Commercial, Marketing, and Finance
• Support regional leaders in executing service growth initiatives
• Enable field teams through structured engagement and coaching

ASEAN Service Growth Manager

Manager

• Ensure that the Hamburg location operates smoothly, safely and efficiently
• Act as the local subject matter expert for all facilities topics
• Partner with senior stakeholders to align facilities strategy with business needs
• Lead and coordinate service providers and contractors
• Oversee projects that support new ways of working
• Ensure full compliance with legislation and company standards
• Continuously look for opportunities to improve service, sustainability and the employee experience
• Manage and deliver the provision of facilities services through local facility team management

Facilities Manager – Corporate Office, HSE

Product Manager

• Developing product strategies and annual business plans for the Primary Knees segment, including portfolio life cycle management, informed by deep market analysis and voice of customer insights.
• Leading successful product launches by collaborating with cross functional partners on pricing, forecasting, messaging, launch materials and sales training.
• Managing relationships with global surgeon consultants and supporting innovation and advisory boards.
• Assessing new technologies and business opportunities that align with the product platform strategy.
• Creating marketing content including surgical techniques, sales materials, surgeon focused collateral and digital campaigns.
• Partnering with supply, clinical, medical education and regional commercial teams to drive execution and ensure global alignment.
• Conducting customer visits and supporting commercial teams in top strategic markets.
• Maintaining deep market knowledge through research, clinical literature, conferences and KOL engagement.

Orthopaedics Product Management Specialist I

Content Marketing Manager

• Deliver training to both new and tenured sales professionals, through various venues including live instructor led courses, virtual classrooms, and field-based training/coaching.
• Run learning events (classroom, webinar, field based, etc.) in the Learning Unlimited platform.
• Ensure that all members of the sales team are certified on the knowledge, skills, and behaviors needed to win (e.g., product, clinical and procedural knowledge, primary competitors and how to win against them, selling skills, negotiation skills, business planning, tenders)
• Deliver the curriculum as aligned with Global Commercial Training competency framework, train sales reps on the Smith+Nephew selling process, and strive to accelerate sales readiness and preparedness of the sales force
• Join the Commercial team on field visits (20%) to ensure the right implementation of both product/clinical competence as well as sales enablement skills’ implementation.
• Field based training/coaching will be on an individual or small group basis during territory-based field visits, but it could also entail local seminars, workshops, and other training events
• Act as a mentor and role model for sales reps & field managers and encourage a culture of continuous learning and development.
• Cultivate culture of coaching for the commercial team, set the standards and governance for this coaching culture across cluster by developing coaching plan for Field managers and ensure the sustainability of this culture through proven critical metrics that will be automated on CRM or Learning Management System or any similar vehicle
• Collaborate with HR and Sales Management to remediate gaps in performance.
• Develop strategic and tactical plans for your respective area for Commercial Training & Education (CT+E).

Global Commercial Training Manager – Content Creation

Account Manager

• Generate territory plan of action to attain and achieve territory sales goals utilizing excellent sales skills, territory management skills and customer relationships
• Educate end users on the clinical benefits of Smith & Nephew products
• Deliver sales presentations to key customers and customer groups as well as conduct product lunches and dinners for identified customer groups
• Build and maintain strong relationships with key customers, decision-makers and thought leaders.

Account Manager – Biologics

Marketing

• Play a hands-on role in bringing marketing strategy to life across a diverse and clinically meaningful portfolio
• Support the planning and execution of key initiatives while taking full ownership of defined projects within the marketing plan
• Span campaign execution across physical and digital channels
• Contribute to new product introductions, support the development of compelling marketing materials and customer communications
• Help deliver education programmes, regional events and conferences
• Act as a key point of contact for product and marketing queries within the UKINOR cluster
• Support budget tracking, agency coordination, performance measurement and reporting

Assistant Marketing Manager – Advanced Wound Care

Procurement

• Serve as a trusted advisor and proactive thought partner to CIO and R&D leadership
• Co-develop procurement strategies that directly support enterprise transformation
• Lead a global portfolio spanning IT, Digital, Software, Infrastructure, R&D, and Clinical services
• Own the development and execution of category strategies that unlock value
• Lead and develop a high-performing global team
• Maintain deep, real-time understanding of key supplier relationships and commercial structures
• Establish disciplined approaches to monitoring, performance tracking, and continuous optimisation of strategic partnerships
• Lead complex, global commercial engagements, including AI initiatives and ERP transformations
• Act as a leader in ‘procurement in the age of AI’, shaping procurement and supplier strategies
• Proactively manage commercial, regulatory, data privacy, cybersecurity, and third-party risk across IT and R&D ecosystems
• Shape operating models, processes, and tools that support scalable, high-impact procurement

Global Head of Indirect Procurement, IT, R&D

• Achieve Area and District Negative Pressure business goals utilizing strategic targeting, account management, and clinical value proposition presentations.
• Lead new account activation from the initial presentation of S&N solution through product evaluation to contractual close and implementation.
• Act as primary account contact and maintain mutually beneficial relationships with target customer contacts, decision-makers, and thought leaders.
• Demonstrate high-level Negative Pressure clinical competence and act as subject matter expert for both internal and external customers.
• Conduct quarterly business reviews with existing customers to review past performance against agreed-upon goals and expand the S&N portfolio revenue.