Sicredi

Full-stack Engineer

• Design, develop, and implement robust, scalable software solutions using development best practices.
• Collaborate with multidisciplinary teams to understand business requirements and propose appropriate technical solutions.
• Maintain and optimize existing systems, ensuring application performance and security.
• Actively participate in code reviews and provide constructive feedback to other developers.
• Contribute to the definition of development standards and processes, promoting continuous improvement within the team.
• Stay up to date with new technologies and industry trends, proposing innovations that add business value.

Software Engineer – Business Focus (Contractor/PJ)

Auditor

• Develop and maintain queries across multiple data sources applying business rules;
• Develop and maintain dashboards and reports for Internal Audit;
• Work with the Internal Audit team to perform tests and identify relevant risks;
• Maintain a critical view of the business and its processes;
• Support the creation and maintenance of area documentation and standards;
• Promote and share knowledge about the use of data within Internal Audit.

Internal Audit Data Analyst (Mid-level)

Data Analyst

• Develop and support business teams in conducting studies/analyses: diagnostics and strategic studies; measurement of results; identification of opportunities to leverage the business; actionable insights to aid decision-making; analysis of trends and patterns;
• Monitor the product development process, from conception through tracking production results (Upstream and Downstream);
• Build data foundations: create tables and expressions in SQL and/or Python;
• Report development: construct dashboards with the organization’s key performance indicators (KPIs) and develop new indicators and business views;
• Support the definition of data pipelines together with data engineers, aiming for process efficiency and sustainable data solutions in the long term;
• Interact and communicate with the different roles in the data pipeline (engineers, other analysts, data scientists and business analysts) to promote collaboration, team cohesion and synergy;
• Maintain continuous technical and business development.

Senior Data Analyst – Digital Channels, Customer Support and Conversational Interfaces

• Support the Engineering Manager in organizing this competency horizontally, structuring strategies/drivers and driving them with the teams, together with the other Chapter Leads and Specialists of the horizontal;
• Lead attraction and development strategies for software development professionals (1:1, Individual Development Plans, hiring/termination);
• Within the vertical you belong to, act as a leader supporting product leadership in structuring teams and providing the technical foundation for the product to function effectively;
• Perform people management and development activities;
• Support the horizontal leadership to ensure processes, tools and capacity are appropriate so developers can perform their activities together with the verticals to deliver high-quality products;
• Drive software engineering topics with leaders of other technical horizontals, seeking to understand business strategy and product roadmap, ensuring progress of deliveries through established drivers;
• Pair with GPMs and PMs to understand the main business challenges;
• Foster adoption of new technologies aligned with the architectural model to solve business problems;
• Connect with other technology areas to enable business demands and needs.

Software Engineering Coordinator – Payments, Cards

• Apoiar o *Manager *de Engenharia na organização horizontal dessa competência, e na estruturação das estratégias/direcionadores e na condução destes junto às equipes, juntamente com os demais *Chapter Leads* e *Specialists *da horizontal;
• Liderar estratégias de atração e desenvolvimento de profissionais de desenvolvimento de software (1:1, PDI, Contratação / Desligamento);
• Dentro da vertical que está inserido, você será um líder, onde irá apoiar as lideranças de produto na estruturação das equipes e na base técnica para o bom funcionamento do produto;
• Executar atividades de gestão e desenvolvimento de pessoas;
• Apoiar na condução da horizontal para que processos, ferramentas e *capacity* estejam adequados para que os desenvolvedores conduzam suas atividades em conjunto com as verticais para realizarem entregas de produto com qualidade;
• Conduzir o tema de engenharia de software com líderes das demais horizontais técnicas, buscando entender a estratégia de negócio e o *roadmap* de produto, garantindo o avanço das entregas através dos direcionadores estabelecidos;
• Parear com GPMs e PMs para entender os principais desafios do negócio;
• Fomentar movimentos de novas tecnologias alinhado ao modelo arquitetônico para resolver problemas de negócio.
• Fazer a conexão das demais áreas de tecnologia para viabilizar as demandas e necessidades de negócio;

Coordenação de Engenharia de Software – Foco em Meios de Pagamentos – Pix

Customer Success Manager

• Fazer a análise completa do negócio em que está inserido: Realizar e acompanhar o desempenho das campanhas de CRM nos canais de comunicação, identificando oportunidades e otimizando para maximizar as conversões;
• Participar e liderar a execução de estratégias de comunicação de CRM direcionadas, alinhadas com a estratégia da empresa;
• Escrever as histórias de negócio e técnicas e realizar o acompanhamento das atividades com o time técnico;
• Colaborar e interagir com as equipes internas de produtos;
• Construir os briefings para a agência de CRM;
• Acompanhar do desenvolvimento de jornadas de comunicação e testes;
• Mapear oportunidades de automação e melhorias em réguas de comunicação;
• Gerir uma operação integrada multicanal dentro da Salesforce Marketing Cloud.

Analista de CRM SR

Data Scientist

• Develop and enhance Machine Learning and Artificial Intelligence models (supervised and unsupervised)
• Explore large volumes of data (structured and unstructured) to generate strategic insights
• Build solutions focused on credit analysis, risk assessment, segmentation and product recommendation
• Work across the entire data science lifecycle: exploration, preparation, modeling, validation and deployment
• Implement and maintain MLOps pipelines, ensuring scalability and continuous model monitoring
• Translate business problems into analytical models and data-driven solutions
• Collaborate with business and technology teams, acting as a bridge between data and decision-making
• Support the dissemination of a data-driven culture throughout the organization.

Data Scientist – Agricultural Credit Focus

• Join the data teams of the Executive Directorate of Credit and Segments
• Improve the entire data pipeline, from structuring to decision-making
• Generate data-driven insights
• Ensure a broad, cross-cutting perspective across all credit areas
• Guide the development of plans and actions relevant to Sicredi's strategy
• Build advanced Artificial Intelligence and Machine Learning solutions
• Turn large volumes of data into actionable insights and predictive models
• Support critical business decisions, driving impact in areas such as credit, risk, member behavior, and operational efficiency.

Data Scientist – Agro Credit Focus

Business Analyst

• Support the Product Manager and other stakeholders in structuring and evolving agricultural products, with a focus on coverage, pricing and the contracting journey.
• Conduct market and competitor studies to identify relevant opportunities and trends.
• Participate in defining launch strategies, campaigns and initiatives to promote the adoption of agricultural insurance.
• Interact with partner insurers (e.g., MAPFRE, Allianz, Swiss Re) for technical and operational alignment of products.
• Monitor performance indicators such as written premium, average commission, penetration rate and monthly production.
• Contribute to the continuous improvement of underwriting, claims and renewal processes based on feedback from cooperatives and members.
• Participate in technical and strategic meetings on product development, current legislation and regulatory adjustments.

Business Analyst – Agricultural Insurance Focus

• Support the evaluation of drivers and strategic priorities of internal audit, acting as a facilitator in identifying risks and risk factors that could materially affect the achievement of strategic objectives.
• Execute audit programs with a high degree of autonomy, ensuring compliance with legal and internal standards and applying the appropriate methodology to audit procedures.
• Fulfill the Central’s regulatory responsibilities and work together with Cooperatives to prevent damage to reputation.
• Contribute to the sustainable development of Cooperatives through preventive and educational actions.
• Influence the development (within the Central and Cooperatives) of a risk management and compliance culture in business development.
• Evaluate internal control procedures related to the processes and transactions defined in the scope of work.
• Serve as the team’s technical reference, supporting, guiding and sharing knowledge with less experienced auditors, contributing to the team’s technical development and maturity.

Senior Internal Auditor

Operations

• Share knowledge about negotiation tools and delinquent portfolio management, supporting the advancement of practices across Cooperatives
• Conduct training, capacity-building and provide technical support to Cooperatives on regulations, manuals and strategies for collection and credit recovery
• Serve as a reference for guidelines and best practices in recovery (preventive, extrajudicial and judicial)
• Propose and implement improvements to operational credit recovery processes, focusing on efficiency and results
• Support the standardization of processes, policies and workflows, ensuring compliance with rules and regulatory requirements

Operations Analyst – Out-of-Court Credit Recovery, Affirmative action for people with disabilities

People Operations

• Act as a consultative partner to leaders and business areas, understanding strategic objectives, context and challenges to design more effective selection processes.
• Lead end-to-end recruitment and selection processes for roles of varying levels and complexities (operational, specialist and leadership).
• Support leaders in defining profiles, competencies, evaluation criteria and decision-making, ensuring cultural and strategic alignment.
• Develop and apply competency-based interview methodologies, assessments, group exercises and evaluation tools.
• Analyze, correlate and interpret strategic data related to attraction and acquisition metrics, promoting a strongly data-driven approach. Perform critical analyses that connect People & Culture to business strategic objectives. Generate actionable insights to support decision-making, continuous improvement of talent processes and increased efficiency and impact of people strategies.
• Propose and implement innovations in selection processes, including the use of technology, automation, AI, employer branding and new attraction channels.
• Conduct active sourcing/hunting, Boolean searches and partnerships with various attraction channels (LinkedIn, communities, universities, affirmative programs, among others).
• Work with diversity, equity and inclusion, ensuring fair, structured and intentional processes.
• Contribute to strategic People & Culture projects related to attraction, candidate experience and employer brand.

People & Culture Analyst – Talent Attraction Focus

• Share knowledge about negotiation tools and the management of delinquent portfolios, supporting the advancement of practices within the cooperatives;
• Conduct trainings, capacity-building sessions and provide technical support to cooperatives on regulations, manuals and debt collection and credit recovery strategies;
• Serve as a reference for guidelines and best practices in recovery (preventive, extrajudicial and judicial);
• Propose and implement improvements to operational credit recovery processes, with a focus on efficiency and results;
• Support the standardization of processes, policies and workflows, ensuring compliance with rules and regulatory requirements.

Operations Analyst – Focus on Extrajudicial Credit Recovery

Financial Planning and Analysis

• Serve members and cooperatives with excellence via channels such as phone and chat, handling inquiries related to payments, receivables, and payment acceptance products.
• Log, track, and ensure the resolution of tickets with empathy, a strong sense of responsibility, and a focus on completing processes.
• Identify continuous improvement opportunities based on user feedback, contributing to the enhancement of the overall experience.
• Collaborate with different areas of Sicredi to ensure an integrated and efficient journey for members.

Junior Investment Customer Service Analyst

• Coletar e interpretar dados de diferentes fontes relacionadas aos colaboradores;
• Desenvolver dashboards e participar de análises básicas para identificar tendências e padrões nos dados;
• Colaborar com as demais áreas de GP e Horizontal de Dados;
• Contribuir com a percepção de dados em projetos que visam melhorar a experiência do colaborador, identificando possibilidades para construção de métricas;
• Auxiliar na criação e manutenção de dashboards para monitoramento de indicadores de baixa complexibilidade, realizando desenvolvimento e monitoramento dos indicadores de performance.
• Monitorar e integrar-se às fases de mapeamento de processos ligados à área de GP, com o objetivo de assegurar um ciclo de mapeamento eficaz junto à equipe de Mapeamento de Processos e detectar possíveis locais para coleta de dados;
• Apoiar nas capacitações para utilização das ferramentas de People Analytics;
• Seguir as orientações de melhores práticas de governança de dados.