Senior Data Analyst – Digital Channels, Customer Support and Conversational Interfaces

Sicredi

Analista de Dados SR responsible for enhancing user experiences through technology and data in digital channels. Support business teams in strategic examinations, product development, and data pipeline efficiency.

Posted 7/7/2026full-timePorto Alegre • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Develop and support business teams in conducting studies/analyses: diagnostics and strategic studies; measurement of results; identification of opportunities to leverage the business; actionable insights to aid decision-making; analysis of trends and patterns;
Monitor the product development process, from conception through tracking production results (Upstream and Downstream);
Build data foundations: create tables and expressions in SQL and/or Python;
Report development: construct dashboards with the organization’s key performance indicators (KPIs) and develop new indicators and business views;
Support the definition of data pipelines together with data engineers, aiming for process efficiency and sustainable data solutions in the long term;
Interact and communicate with the different roles in the data pipeline (engineers, other analysts, data scientists and business analysts) to promote collaboration, team cohesion and synergy;
Maintain continuous technical and business development.

Requirements

What you’ll need

Strong experience with programming languages such as SQL and Python;
Storytelling skills and proficiency with data visualization tools like Power BI for dashboard creation;
Essential: knowledge and ability to develop exploratory studies and analyses;
Building queries for relational and non-relational databases;
Data modeling and performance optimization;
Solid experience with the Databricks platform (or equivalent Lake House environment);
Strategic, systemic and analytical thinking to identify data-driven improvement opportunities;
Communication skills;
Resilience and adaptability to face complex business challenges;
Good practices in data analytics, data engineering and data science;
Data governance and LGPD (Brazilian General Data Protection Law).
PREFERRED:
- Master’s or PhD in areas intensive in quantitative analysis of large datasets.

Benefits

Comp & perks

14th and 15th fixed salary payments;
Profit-sharing (according to seniority);
Health benefits: Medical and Dental plans with no co-payment, Gympass, life insurance, health and wellness programs (Nutrition, Psychology, Occupational Health, Massage, running groups and local gym);
Food Allowance and Meal Voucher – with flexible percentage allocation across VA/VR cards, no co-payment;
Extended maternity and paternity leave;
Childcare or nanny allowance for children up to 6 years and 11 months;
Support for children with disabilities, no age limit;
Private pension plan up to 6% of salary;
Training platform – Sicredi Aprende, offering various courses;
40-hour workweek – using a time bank system;
Hybrid work model.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalysisData ModelingPerformance OptimizationBuilding Queries for DatabasesExploratory Studies Development

Soft Skills

Storytelling SkillsCommunication SkillsResilienceAdaptabilityTeam Collaboration

Certifications

Master’s or PhD in Quantitative Analysis