Sicredi

Product Operations

• Coordinate and lead multidisciplinary teams
• Responsible for contributing to employee development, encouraging ownership and proactivity in their careers
• Drive business generation and insurance-focused solutions aligned with the institution's strategy
• Monitor market trends and best practices to evolve our OKRs
• Operational health: work with indicators and metrics, turning them into actionable insights for decision-making.

Coordinator of Product Operations – Insurance

Data Analyst

• Apoiar na criação e revisão de comunicados institucionais relacionados a dados, analytics e IA, garantindo clareza e organização das informações.
• Seguir padrões visuais e de apresentação já definidos, contribuindo para a consistência dos materiais.
• Auxiliar na organização e atualização dos canais internos de dados, apoiando a curadoria e publicação de conteúdos.
• Apoiar na organização de eventos, programas e ações de cultura analítica.
• Contribuir na criação de conteúdos educacionais (pílulas de conhecimento) com orientação da equipe.
• Apoiar na coleta de informações para diagnósticos de maturidade analítica.
• Realizar pesquisas e levantamentos iniciais sobre tendências, ferramentas e práticas em dados e IA.
• Apoiar o registro e a organização das entregas de dados e IA, garantindo documentação básica e estruturada.
• Atuar em conjunto com diferentes áreas, desenvolvendo visão sistêmica e colaboração.

Analista de Dados JR

Auditor

• Develop and maintain data pipelines, databases, reports, and dashboards.
• Apply analytical techniques to large datasets to extract relevant information, identify outliers, and generate insights.
• Design and maintain data- and AI-based solutions and agents to optimize area processes.
• Bring an innovative, outside-the-box perspective to identify opportunities and create, propose, or participate in the development of technological solutions.
• Collaborate with Sicredi technology teams to keep the area’s tools and technical solutions up to date.
• Create and implement processes, documentation, and training for the solutions developed.

Internal Audit Data Analyst – AI Focus

Operations

• Responsible for leading the service operations of the Consortium Administrator, ensuring stability, sustainability and growth.
• Define and execute strategy, manage people and maintain relationships with internal and external stakeholders, ensuring excellence in value delivery, financial efficiency and continuous improvement of journeys.
• Develop and update long-term strategies to secure competitive advantage.
• Manage risks and adjust plans in response to business changes.
• Lead teams, promoting continuous development, diversity and high performance.
• Serve as a mentor and coach to coordinators and direct reports.
• Build strong relationships with internal and external stakeholders and influence strategic decisions.
• Monitor service metrics and implement continuous improvements.
• Ensure financial efficiency and manage contracts.
• Sponsor best practices in service delivery and foster a knowledge-sharing environment.
• Participate in industry events and cultivate an influential professional network.
• Promote automation and digitization of processes to drive efficiency and innovation.
• Manage experience indicators (NPS) and work on improving both employee and member journeys.
• Identify and address opportunities to improve journeys, reducing friction and inquiries while increasing satisfaction.

Operations Manager – Focus on Consortia

• Lead the service operations of the Consortia Administrator, ensuring stability, sustainability and growth.
• Define and execute strategy, manage people, and maintain relationships with internal and external stakeholders.
• Ensure excellence in value delivery, financial efficiency and continuous improvement of customer journeys.
• Develop and update long-term strategies to sustain competitive advantage.
• Manage risks and adjust plans in response to business changes.
• Lead teams, fostering continuous development, diversity and high performance.
• Act as a mentor and coach to coordinators and direct reports.
• Build strong relationships with internal and external stakeholders, influencing strategic decisions.
• Monitor service metrics and implement continuous improvements.
• Ensure financial efficiency and effective contract management.
• Sponsor best practices in services and promote a knowledge-sharing environment.
• Participate in industry events and cultivate an influential professional network.
• Promote process automation and digitization to drive efficiency and innovation.
• Manage experience indicators (NPS) and work to improve both employee and member journeys.
• Identify and address opportunities to improve journeys, reducing friction and questions while increasing satisfaction.

Operations Manager – Consortia Focus

• Realizar a análise documental dos processos de concessão de crédito de Consórcios
• Prestar atendimento às cooperativas referente ao tratamento das críticas e ajustes a serem realizados nos processos, visando a correta orientação quanto aos acertos procedimentais
• Realizar treinamentos para as cooperativas referentes aos processos da concessão
• Realizar o acompanhamento de indicadores da operação e, sempre que necessário, atuar de forma proativa para atingimento dos respectivos norteadores
• Indicar soluções aos problemas reportados pelas cooperativas ou áreas internas, a fim de mitigar os reflexos aos usuários dos serviços

Analista de Operações de Produtos JR – Foco em Consórcio de Imóveis

Marketing

• Liderar o time de cientistas de dados, promovendo um ambiente de colaboração, aprendizado contínuo, autonomia com responsabilidade e alinhamento às prioridades estratégicas da organização.
• Atuar como liderança de pessoas, conduzindo rotinas de gestão, acompanhamento de desempenho, definição de objetivos, feedbacks, desenvolvimento individual e fortalecimento da cultura do time.
• Construir e priorizar o roadmap de iniciativas analíticas e de ciência de dados, equilibrando impacto de negócio, viabilidade técnica, prazos e capacidade do time.
• Garantir excelência técnica no desenvolvimento de modelos, experimentos e soluções baseadas em IA, com boas práticas de validação, monitoramento, documentação e evolução contínua.
• Traduzir problemas de negócio em abordagens analíticas estruturadas e transformar resultados em recomendações acionáveis para públicos técnicos e não técnicos.
• Fomentar uma cultura de qualidade e governança, zelando por confiabilidade dos dados, reprodutibilidade, versionamento, ciclo de vida dos modelos e conformidade com requisitos regulatórios e de privacidade.
• Promover experimentação estruturada e tomada de decisão orientada por evidências, disseminando boas práticas analíticas e fortalecendo a maturidade do uso de dados nas áreas parceiras.
• Atuar de forma transversal com diferentes áreas de negócio, incluindo Marketing, CRM, produtos e tecnologia, influenciando stakeholders, alinhando expectativas e conectando as entregas do time às prioridades estratégicas da organização.
• Liderar a construção e evolução de modelos, regras e soluções analíticas em produção, assegurando sua aplicação nas jornadas, campanhas e processos de decisão, bem como o acompanhamento de performance e geração de valor.
• Mensurar e comunicar o impacto das iniciativas, acompanhando indicadores de adoção, performance, eficiência e geração de valor para o negócio.

Coordenador de Dados – Ciência de Dados de Marketing

Full-stack Engineer

• Develop robust, scalable backend solutions using Java and Spring Boot.
• Actively participate in the full software development lifecycle, from design through production delivery.
• Implement and evolve CI/CD pipelines, ensuring automation and delivery quality.
• Perform unit, integration and end-to-end (E2E) testing, promoting quality and reliability practices.
• Integrate and manage relational databases, and work with Kafka and its connectors.
• Work with JPA/Hibernate and Kubernetes for application orchestration.
• Ensure application observability using metrics, logs and monitoring to continuously improve operations.
• Apply and promote software resilience best practices to ensure fault-tolerant, highly available systems.
• Collaborate with other teams, fostering alignment and clear communication.
• Propose innovative solutions to technical and business challenges.
• Document architecture and technical decisions to facilitate understanding and solution evolution.
• Contribute to the technical growth of other engineers on the team.
• Seek and apply feedback for continuous improvement, maintaining a collaborative and proactive attitude.

Senior Software Engineer

Data Engineer

• Nesta vaga você será responsável por liderar a arquitetura e a construção de pipelines e plataformas de dados escaláveis, atuando como referência técnica do time.
• Você ajudará a evoluir os padrões e boas práticas dentro do time, apoiará decisões estratégicas de engenharia e garantirá a qualidade, governança, segurança e confiabilidade dos dados em todo o ciclo.
• Também colaborará com diferentes áreas para transformar necessidades de negócio em soluções eficientes, além de orientar e apoiar colegas menos experientes na evolução técnica da equipe.
• Você precisará desenvolver e apoiar pipelines de ETLs, ou seja: a) extração dados em suas formas brutas nos sistemas de origem; b) transformações nos dados através de tratamentos ou aplicação de regras de negócios; c) ingestão de dados já tratados nos repositórios de informação (Data Lake, DW); Modelagem de dados Fato x Dimensão, Flat.
• Apoiar o time de analistas e cientistas de dados, analistas de negócio e PMs em demandas estratégicas construindo objetos fáceis de consumir.
• Buscar o entendimento de rotinas e regras junto ao time de sistemas.
• Participar de decisões estratégicas de arquitetura e evolução do ecossistema de dados.
• Projetar, implementar e otimizar pipelines de dados escaláveis, resilientes e de alta performance para auxiliar o time de negócio na tomada de decisão.
• Garantir eficiência e governança em ambientes de Big Data (AWS).
• Documentar processos, fluxos de dados e soluções técnicas para referência futura, garantindo que nosso conhecimento seja compartilhado e preservado.
• Construir pipelines de dados capazes de identificar oportunidades de negócio e qualificar a experiência do associado, a partir de dados internos e externos;
• Garantir qualidade, consistência, versionamento e rastreabilidade dos dados (data lineage).
• Organizar e manter o ciclo de desenvolvimento de modelos: construção, testes, simulações, passagem para produção.
• Realizar a coleta, limpeza e transformação de dados brutos em formatos adequados para análise e processamento.

Engenheiro de Dados Sênior

• Lead the data scientists team, fostering an environment of collaboration, continuous learning, autonomy with accountability, and alignment with the organization's strategic priorities.
• Act as a people leader, conducting management routines, performance monitoring, goal setting, feedback, individual development and strengthening team culture.
• Build and prioritize the roadmap of analytical and data science initiatives, balancing business impact, technical feasibility, deadlines and team capacity.
• Ensure technical excellence in the development of models, experiments and AI-based solutions, following best practices for validation, monitoring, documentation and continuous improvement.
• Translate business problems into structured analytical approaches and turn results into actionable recommendations for technical and non-technical audiences.
• Foster a culture of quality and governance, ensuring data reliability, reproducibility, version control, model lifecycle management and compliance with regulatory and privacy requirements.
• Promote structured experimentation and evidence-based decision-making, disseminating analytical best practices and strengthening the maturity of data use in partner areas.
• Work cross-functionally with different business areas, including Marketing, CRM, Product and Technology, influencing stakeholders, aligning expectations and connecting the team's deliveries to the organization's strategic priorities.
• Lead the construction and evolution of models, rules and analytical solutions in production, ensuring their application in journeys, campaigns and decision-making processes, as well as monitoring performance and value generation.
• Measure and communicate the impact of initiatives, tracking adoption, performance, efficiency and business value indicators.

Data Coordinator – Marketing Data Science

Analyst

• Perform reconciliations and accounting entries for Cooperatives affiliated with Sicredi, ensuring accuracy and timeliness.
• Work on accounting closing processes between the 1st and 5th business day.
• Generate accounting data to support decision-making in collaboration with product and business teams.
• Assist with audits (internal and external).
• Support the collection of information for the preparation of Notes to the Financial Statements.
• Take ownership and demonstrate genuine commitment to the business, maintaining strong relationships with Cooperatives and partner areas.

Mid-level Accounting Analyst

• Perform reconciliations and accounting entries for the Cooperatives affiliated with Sicredi, ensuring accuracy and timeliness.
• Support processes related to the accounting close between the 1st and 5th business day.
• Prepare accounting data to support decision-making together with product and business teams.
• Assist with internal and external audit requests.
• Support the collection of information for the preparation of Notes to the Financial Statements.
• Take ownership and demonstrate genuine interest in the business, maintaining strong relationships with Cooperatives and partner departments.

Accounting Analyst (Mid-level)

General Counsel

• Work in the Civil and Criminal Litigation Unit of the Sicredi Administrative Center (CAS) in Porto Alegre, serving the central and retail cooperatives that make up the Sicredi system, overseeing, conducting and managing the portfolio of credit recovery lawsuits under the unit's responsibility.
• Monitor, lead and manage judicial credit recovery and judicial reorganization (insolvency) proceedings with external law firms, providing guidance and direction on defense, appeals and settlement strategies.
• Analyze scenarios and different situations from the perspective of the courts, using interpretation of legislation, doctrine and up-to-date case law to provide input and different perspectives in the decision-making process, assessing risks and proposing viable solutions for internal clients.
• Analyze cases, jurisprudential trends and concrete matters to propose improvements for the business.
• Draft responses to legal inquiries and legal opinions on complex matters, always using clear and accessible language for internal clients.
• Develop training and systemic legal guidance that promote understanding of the various topics involved in the daily operations of credit unions.
• Collaborate with the management teams within the Legal Department (Business, Products and Contracts, and Legal Operations) and other areas that are part of CAS.
• Participate in various committees and associations, representing Sicredi.

Mid-level Lawyer – Focus on Credit Recovery

Business Analyst

• Work on the development and evolution of the INSS benefits payment journey, supporting the identification of improvement opportunities;
• Perform data analysis, monitor metrics and performance, generating insights to support strategic decisions;
• Connect information and translate business needs into practical and technological solutions;
• Interact with various internal teams, including technology, product and operations teams, contributing to integrated solutions;
• Continuously monitor performance indicators of customer service channels, identifying patterns, opportunities and risks;
• Lead recurring follow-up rituals with Central Offices and Cooperatives, delivering analyses, executive narratives and business insights;
• Structure regional diagnostics and guide action plans with Cooperatives, ensuring data-driven execution.

Junior Business Analyst – INSS Focus

• Atuar no desenvolvimento e evolução da jornada de pagamento de benefícios INSS, apoiando na identificação de oportunidades;
• Realizar análises de dados, indicadores e desempenho, gerando insights para embasar decisões estratégicas;
• Conectar informações e traduzir necessidades de negócio em soluções práticas e tecnológicas;
• Interagir com diversos times internos, incluindo times de tecnologia, produtos e operações, contribuindo para soluções integradas;
• Monitorar continuamente indicadores de performance dos canais de atendimento, identificando padrões, oportunidades e riscos.
• Conduzir rituais recorrentes de acompanhamento com Centrais e Cooperativas, trazendo análises, narrativas executivas e percepções de negócio.
• Estruturar diagnósticos regionais e direcionar planos de ação junto às Cooperativas, garantindo atuação orientada a dados.