Processes and Quality Analyst

Sicredi

Analyst managing processes and quality at Sicredi Origens RS. Responsible for mapping, analyzing, and optimizing operational processes.

Posted 7/13/2026full-timePorto Alegre • 🇧🇷 BrazilLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process mapping, analysis, and optimization, with a strong focus on compliance and quality improvement. Proficient in utilizing process management tools and automation technologies to enhance operational efficiency.

Highest-signal resume keywords

Process MappingProcess Management ToolsProcess AutomationSystem IntegrationsRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingProcess AnalysisProcess ImprovementProcess AutomationSystem IntegrationBPM MethodologiesContinuous ImprovementQuality ControlPerformance MonitoringDocumentation Preparation

Soft Skills

Analytical ThinkingProblem SolvingCommunicationCollaborationInterpersonal Skills

Tools & Technologies

SESuitePegaSystemsRPAPower AutomateUiPathAPIs

Certifications & Qualifications

BPM CertificationLean CertificationSix Sigma Certification

Industry Keywords

Financial InstitutionsCredit CooperativesRegulated EnvironmentsBACENLGPDAudits

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Map, analyze and optimize organizational processes, promoting standardization and continuous improvement.
Identify opportunities to increase efficiency and quality in operations.
Monitor performance indicators and propose improvement actions.
Support maintenance and evolution of automated solutions applied to processes.
Act as the integration link between business areas and technology, ensuring process flow.
Ensure adherence to regulatory standards, internal policies, compliance and audits.
Prepare and maintain process documentation and operational flows.
Contribute to quality initiatives, internal controls and business continuity.

Requirements

What you’ll need

Undergraduate degree in progress or completed in related areas (Administration, Engineering, IT or similar).
Experience in mapping, analyzing and improving corporate processes.
Experience with process management tools (SESuite, PegaSystems or similar).
Knowledge of process automation (RPA, Power Automate, UiPath or equivalents).
Experience with system integrations (APIs, flows and systems).
Knowledge of process methodologies (BPM, continuous improvement, quality).
Ability to interpret functional and business requirements.
Differentials:
Experience in Financial Institutions or Credit Cooperatives.
Experience in regulated environments (BACEN, LGPD, audits).
Knowledge in automation governance and environment control.
Courses or certifications in BPM, Lean, Six Sigma or continuous improvement.
Knowledge of AI applied to processes (OCR, intelligent agents, etc.).

Benefits

Comp & perks

Fixed salary compatible with the position and required experience;
Profit-Sharing Program;
Meal/food allowance;
Length-of-Service bonus;
Uniform;
Unimed Health Plan for employee, spouse and children;
Dental plan for employee, spouse and children;
Transportation voucher (Tri or Teu);
Education assistance according to internal policy;
Private pension up to 10% (you contribute the same %);
Support for Physical Activity | Wellhub (Gympass);
Training platform - Sicredi Aprende, with various courses;
Telemedicine | Nutrition | Psychology | Medication subsidy;
Childcare/Babysitter assistance;
Group life insurance;
Sempre Bem benefit (Psychological, Legal and Financial support and guidance);
Zenklub.