SHI International Corp.

Executive

• The Cisco Solutions Executive is responsible for the acquisition of net new Cisco business within a given territory.
• Proactively leverage internal data, alongside Cisco and partner insights, to identify and generate sales opportunities and meetings with prospects through outreach activities and account profiling.
• Serve as a customer-facing subject matter expert to build pipeline and close Cisco-focused deals across the Cisco portfolio.
• Generate, identify, and drive pipeline by understanding customer business and technology needs and positioning Cisco solutions and services to deliver measurable outcomes.
• Drive Cisco growth by profiling, qualifying, and prospecting into Public Sector whitespace and existing customer expansion opportunities.
• Execute against new Cisco logo and expansion KPI’s with strong pipeline inspection and opportunity management discipline.
• Maintain deep working knowledge of Cisco product roadmaps, licensing models, and architectural use cases across networking, security, collaboration, data center, and cloud.

Solutions Executive

Program Manager

• Support the execution of integrated marketing campaigns by translating campaign plans into structured workflows, timelines, and assigned tasks.
• Coordinate with cross-functional teams, including creative, digital, operations, and partner marketing, to ensure campaign work is routed appropriately and progresses on schedule.
• Pull campaign performance data and generate structured reports to support visibility into campaign execution, progress, and outcomes.

Campaign Program Manager

Account Executive

• Master SHI’s value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals.
• Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking.
• Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques.
• Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets.
• Build proactive partnerships with internal SHI support teams and external industry partners to drive business and maintain joint selling initiatives.
• Understand customer’s business objectives, IT priorities, and initiatives to provide tailored solutions.
• Position and effectively communicate SHI’s portfolio of products, solutions, services, and capabilities to customers and partners.
• Be aware of SHI’s industry competition and how to properly showcase our offerings and defend SHI’s value to win new business.
• Foster successful cross-department relationships and engage with extended SHI support teams for identifying new business opportunities and leveraging support resources.
• Build market awareness of SHI through participation in local/regional industry events, organizations, and affiliations.
• Continuously educate oneself to remain current on industry trends, products, and market conditions.

Account Executive – Healthcare

Solutions Engineer

• Design and deliver product demonstrations, proof-of-concepts (POCs), and technical presentations focused on cloud security solutions including CNAPP platforms, CSPM/CWPP tools, cloud identity security, and cloud-native SIEM/SOAR integrations
• Lead technical discovery sessions to assess clients’ cloud security maturity across workload protection, identity governance, data security, network segmentation, and cloud-specific incident response capabilities
• Translate complex cloud security concepts – such as shared responsibility models, misconfiguration risk, lateral movement in cloud environments, and secure landing zone design – into business-relevant value propositions for both technical and executive audiences
• Design and present target-state cloud security architectures covering multi-cloud security posture management, zero trust network access, cloud workload protection, secrets management, IaC security scanning, and integration with enterprise security stacks
• Develop and maintain internal practice collateral including cloud security reference architectures, battle cards, competitive analyses, technical briefs, and vendor evaluation frameworks
• Evaluate and qualify new cloud security vendor technologies and product capabilities; make recommendations on partner adoption, platform consolidation, and legacy solution retirement
• Conduct internal enablement sessions for engineering and sales teams on emerging cloud threats, product updates, use cases, and cloud security best practices
• Drive revenue growth within the presales team by identifying new cloud security opportunities and optimizing service offerings
• Collaborate with SHI stakeholder partner teams to create synergistic cloud security service solutions that integrate across SHI’s broader portfolio
• Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention through product briefings, demonstrations, and knowledge transfer
• Stay current with new cloud security technologies, frameworks, and regulatory developments; track adversary TTPs targeting cloud infrastructure and evolving attack surfaces to inform architectural recommendations
• Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards to ensure high-quality service delivery

Presales Solutions Architect – Cloud Security

Digital Marketing

• The Digital Marketing Performance Manager is responsible for leading the measurement, analysis, and optimization of marketing performance across SHI’s digital channels, including paid media, email, web, and events.
• This role partners across Digital, Integrated Marketing, Paid Media, Events, Content, and Operations teams to establish reporting frameworks, performance benchmarks, and actionable insights that improve campaign effectiveness, support investment decisions, and strengthen marketing’s contribution to pipeline and revenue.
• Operate as an individual contributor in a highly matrixed environment, helping advance SHI’s marketing measurement capabilities, reporting consistency, and cross-channel visibility.
• Lead the development, implementation, and continuous improvement of marketing performance measurement frameworks across digital channels.
• Evaluate performance across key metrics including pipeline creation, conversion rates, return on investment (ROI), and funnel health, translating findings into actionable recommendations.
• Contribute to the evolution of a unified marketing reporting environment and support the advancement of a shared source of truth for marketing performance data through collaboration with the Marketing Analytics team and participation in data integration efforts across marketing automation, CRM, and business intelligence platforms.

Digital Marketing Performance Manager

• Collaborate with account teams to evaluate customer data center environments and understand current infrastructure and technology needs.
• Design and recommend infrastructure solutions that align with customer requirements, budgets, and business objectives.
• Support the development of solution proposals, including technical documentation and configurations.
• Build and maintain working relationships with OEMs and technology partners to stay current on product updates and capabilities.
• Provide technical support and product training to sales teams and customers to enhance solution understanding and positioning.
• Partner with Field Account Executives to support customer engagements and act as a technical resource throughout the sales cycle.
• Assist in managing the solutions pipeline by supporting opportunity identification, qualification, and solution alignment.
• Identify opportunities across Data Center, Cloud, Networking, Security, Collaboration, and Services offerings.
• Participate in customer meetings to present solutions and respond to technical questions.
• Contribute to the development of technical selling skills within the sales organization through training and knowledge sharing.

Enterprise Solutions Engineer

Field Engineer

• The Field Solutions Engineer - Public Sector is a technology generalist working with large customers and engaging in face-to-face meetings in the SLED space.
• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
• Design and propose tailored infrastructure solutions that align with customers' business objectives.
• Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information.
• Provide product training and technical education to the sales team and customers.
• Act as a trusted IT advisor for customers, partnering with Field Account Executives.
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
• Develop solutions that fit customers’ needs and budgets through strategic planning.
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
• Educate and develop sales teams on technical selling, product training, services, and technology trends.

Field Solutions Engineer – Public Sector

Business Development Rep

• Assist sales representatives by providing product support, program information, and competitive advantages for pending opportunities.
• Drive overall business growth for the specific OEM partner or business category by developing strategic programs, campaigns, and initiatives.
• Create and deliver trainings, presentations, and account mapping sessions for customers and sales teams.
• Monitor and manage sales pipelines, opportunities, and deals, ensuring alignment with partner sales goals and initiatives.
• Represent the brand and partner(s) to company leadership, customers, and at industry events to enhance brand awareness.
• Build and foster strong business relationships with decision-makers and influencers across target accounts and partner organizations.
• Educate the sales force on partner tools, products, and programs to enhance sales efforts and partner alignment.
• Lead and participate in partner customer calls, presentations, and meetings to support new business development.
• Analyze data to identify key trends and insights, using them to inform business strategies and resolve partner success issues.

Business Development Manager

Account Executive – Public Sector

• Master SHI’s value proposition to consistently exceed revenue and profit goals
• Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking
• Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques
• Collaborate with sales management to identify and manage sales opportunities
• Build proactive partnerships with internal SHI support teams and external industry partners to drive business
• Position and effectively communicate SHI’s portfolio of products, solutions, services, and capabilities to customers and partners
• Foster successful cross-department relationships and engage with extended SHI support teams

Commercial Account Executive

Customer Success Manager

• Onboard customers and guide them through their respective product or service lifecycle to ensure retention and growth.
• Function as the Subject Matter Expert (SME) for specific platforms, tools, or services relevant to the role.
• Plan and conduct regular Customer Success Reviews (CSRs) or meetings to review product usage, roadmaps, and customer feedback.
• Interpret and analyze detailed consumption reports and provide insights for customer success and renewal strategies.
• Build and maintain strong relationships with key customers and partners to ensure a positive customer experience and foster trust.
• Collaborate with sales and other internal teams to align offerings with customer objectives and drive co-selling opportunities.
• Provide support and direction to project teams to ensure successful delivery and synchronization of service projects.
• Continuously learn and develop knowledge on new product technologies and specific offerings relevant to the role.
• Manage workflow of orders and ensure timely delivery of services, working directly with customers and carriers.
• Maintain effective communication with customers and internal teams through various platforms to update on status and understand upcoming needs.

Project Manager

• Lead complex, high-visibility customer engagements and strategic internal initiatives from initiation through closure, ensuring outcomes align with customer objectives, SHI delivery standards, contractual obligations, and business priorities.
• Establish project strategy, delivery approach, governance structure, milestones, dependencies, communication plans, and success criteria for assigned engagements.
• Lead and influence cross-functional teams across multiple workstreams, ensuring accountability, alignment, and timely resolution of risks, issues, dependencies, and critical decisions.
• Operate independently with sound judgment to proactively identify delivery challenges, recommend solutions, and escalate matters requiring leadership intervention.
• Build and maintain trusted relationships with senior internal stakeholders, executive-level customer contacts, delivery leaders, consultants, partners, and other key contributors.
• Deliver executive-level communications regarding project status, progress, risks, issues, dependencies, decisions, recommendations, and next steps.

Senior Project Manager – Spend Optimization Services

• Design and deliver product demonstrations, proof-of-concepts (POCs), and technical presentations focused on AI security solutions including AI threat modeling tools, ML pipeline security platforms, model scanning, and adversarial testing frameworks
• Lead technical discovery sessions to assess clients’ AI security maturity across model protection, data governance, inference security, and AI-specific incident response capabilities
• Translate complex AI security concepts – such as adversarial machine learning, prompt injection defense, model poisoning mitigation, and MITRE ATLAS mapping – into business-relevant value propositions for both technical and executive audiences
• Design and present target-state AI security architectures covering secure model training pipelines, inference endpoint protection, data provenance controls, model registries, and integration with broader security stacks (CNAPP, IAM, zero trust)
• Develop and maintain internal practice collateral including AI security reference architectures, battle cards, competitive analyses, technical briefs, and vendor evaluation frameworks
• Evaluate and qualify new AI security vendor technologies and product capabilities; make recommendations on partner adoption, platform consolidation, and legacy solution retirement
• Conduct internal enablement sessions for engineering and sales teams on emerging AI threats, product updates, use cases, and AI security best practices
• Drive revenue growth within the presales team by identifying new AI security opportunities and optimizing service offerings
• Collaborate with SHI stakeholder partner teams to create synergistic AI security service solutions that integrate across SHI’s broader portfolio
• Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention through product briefings, demonstrations, and knowledge transfer
• Stay current with new AI security technologies, frameworks, and regulatory developments; track adversary TTPs targeting AI/ML systems and the evolving threat landscape to inform architectural recommendations
• Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards to ensure high-quality service delivery.

Presales Solutions Architect – Security

Chief Technology Officer

• Serve as a strategic advisor for sales and marketing technology, guiding stakeholders toward scalable, standardized solutions aligned with enterprise systems and data strategy.
• Manage the intake, prioritization, and delivery of requests, enhancements, and issues across CRM and marketing platforms while maintaining clear backlog visibility.
• Translate business needs into structured requirements and partner with development teams to ensure accurate and timely execution.
• Evaluate and recommend new technologies and capabilities, ensuring alignment across Microsoft Dynamics CRM, Marketo, and integrated systems.
• Design and optimize workflows, integrations, and data processes to enable seamless system interoperability and operational efficiency.
• Drive marketing automation effectiveness by supporting campaign execution, lead management processes, and sales and marketing alignment.
• Ensure platform governance, including data quality, process standardization, documentation, and license utilization.
• Monitor project progress, risks, and outcomes, proactively communicating updates and driving resolution across stakeholders.
• Champion technology adoption and user enablement by partnering with cross-functional teams and Learning & Development (L&D) to improve the user experience and maximize technology value.

Senior Sales & Marketing Technology Strategist

• Support the design, execution, and ongoing management of SHI’s sales and marketing technology ecosystem.
• Help intake business requests, design scalable solutions, and ensure efficient delivery across systems.
• Drive technology adoption and identify innovative ways to leverage sales and marketing technologies to support business objectives.
• Manage the intake, prioritization, and delivery of requests, enhancements, and issues across CRM and marketing platforms.