SHI International Corp.

Account Executive

• Master SHI’s value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals.
• Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking.
• Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques.
• Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets.
• Build proactive partnerships with internal SHI support teams and external industry partners to drive business and maintain joint selling initiatives.
• Understand customer’s business objectives, IT priorities, and initiatives to provide tailored solutions.
• Position and effectively communicate SHI’s portfolio of products, solutions, services, and capabilities to customers and partners.
• Be aware of SHI’s industry competition and how to properly showcase our offerings and defend SHI’s value to win new business.
• Foster successful cross-department relationships and engage with extended SHI support teams for identifying new business opportunities and leveraging support resources.
• Build market awareness of SHI through participation in local/regional industry events, organizations, and affiliations.
• Continuously educate oneself to remain current on industry trends, products, and market conditions.

Enterprise Account Executive

Business Development Rep

• Collaborate with Field Account Executives on account strategy and planning.
• Develop new business opportunities and expand existing customer relationships through targeted sales techniques.
• Manage the sales pipeline and utilize sales management platforms to achieve targets.
• Understand and align with customer business objectives and IT priorities.
• Position and promote SHI's portfolio of products, solutions, and services.
• Build and maintain strategic relationships with customers and partners.
• Work closely with pre and post-sales internal support teams.
• Thrive in a team-based selling environment.
• Stay informed on industry trends, products, and market conditions.
• Travel as necessary to meet with clients and attend relevant events.

Business Development Manager – Field

• Master SHI’s value proposition to consistently exceed revenue and profit goals
• Develop penetrating sales strategies and pricing proposals
• Cultivate relationships with existing customers and establish new ones through targeted sales techniques
• Identify and create opportunities in the sales pipeline to achieve sales targets
• Collaborate with sales management to identify and manage sales opportunities
• Build proactive partnerships with internal SHI support teams and external industry partners
• Understand customer’s business objectives, IT priorities, and initiatives to provide tailored solutions
• Position and effectively communicate SHI’s portfolio of products, solutions, services, and capabilities
• Build market awareness of SHI through participation in local/regional industry events
• Continuously educate oneself to remain current on industry trends, products, and market conditions

Recruitment

• Collaborate with internal teams to engage customers, conduct discovery calls, and provide service overviews to generate interest in Staffing and Staff Augmentation Solutions.
• Lead the full recruitment lifecycle for technology roles, from sourcing to offer acceptance.
• Manage a diverse portfolio of requisitions, ensuring timely and successful candidate placement.
• Negotiate competitive compensation packages to secure top talent.
• Lead other Recruiters – Mentorship.
• Set Activity & Production pace for Recruiting Team.

Principal Staffing Consultant

ServiceNow

• The ServiceNow Solutions Engineer partners with account teams to understand customer business challenges and design tailored ServiceNow solutions aligned with organizational objectives.
• This role combines expertise in ServiceNow licensing, solution design, and customer engagement to drive revenue growth, deliver compelling presentations and demonstrations, and position SHI as a trusted advisor.
• The Solutions Engineer collaborates closely with sales, delivery, and partner teams to accelerate deal closure and expand ServiceNow opportunities.

Solutions Engineer – ServiceNow

Solutions Engineer

• Lead technical discovery sessions to understand customer business goals, security challenges, and technology environments.
• Assess customer security architectures and identify gaps, risks, and opportunities for improvement.
• Demonstrate expertise in email security environments (e.g., SEG, API-based protection, phishing defense, and data protection) and develop high-level architectures, solution proposals, and supporting technical documentation.
• Design and recommend scalable cybersecurity solutions aligned to customer requirements and best practices.
• Present security solutions, value propositions, and competitive differentiation to both technical and executive audiences.
• Support product demonstrations, whiteboard sessions, and technical briefings.
• Collaborate with technology partners and vendors to validate and refine proposed solutions.
• Assist with pre‑sales proof‑of‑concept (PoC) efforts to validate technical fitness and business value.
• Provide technical enablement and security-focused training to internal sales teams.
• Ensure a smooth handoff to post‑sales delivery teams following opportunity closure.

Presales Solutions Engineer – Security

• Serve as the technical SME for Microsoft 365 Copilot deployment, extension, and agent solution development in Copilot Studio, including first-party, declarative, and custom engine agents.
• Guide SHI customers through hands-on Microsoft 365 Copilot deployments, including tenant readiness assessments, data and AI readiness, license assignments, use case identification, and governance.
• Lead end-to-end Copilot deployments, including prerequisite validation, service enablement, and rollout planning across Microsoft 365 Admin Center and related services.
• Design and implement security and compliance controls using Microsoft Purview (labels, DLP, eDiscovery), Microsoft Defender (threat visibility), and Microsoft Entra (identity, conditional access, least privilege).
• Assess and reduce data exposure risks by analyzing Microsoft Graph signals, SharePoint and OneDrive permissions, sensitivity labels, and external sharing configurations.

Solutions Engineer – Agents & Automation

Security Engineer

• Plan and manage well-defined projects or workstreams.
• Develop and maintain detailed project schedules, milestones, and documentation.
• Provide regular, audience-appropriate status updates.
• Monitor budgets, hours, and resourcing against plan.
• Track and report variances, risks, and issues.

Project Manager – Cybersecurity

Content Manager

• Develop content strategies aligned to Spend Optimization Services business goals, go-to-market motions, industry trends, and audience needs, translating complex technical and financial concepts into clear, compelling narratives
• Own full-funnel written content across formats (blogs, eBooks, whitepapers, webinars, email campaigns, and landing pages), ensuring clear objectives, defined target personas, and messaging aligned to awareness, consideration, and decision stages
• Collaborate on non-written content formats such as video, podcasts, infographics, and social media assets to ensure cohesive storytelling across channels
• Create product-adjacent and partner-facing content, including solution briefs, one-pagers, and FAQs, while partnering with creative teams on web copy
• Develop innovative approaches to building awareness and demand in a data-driven, cost-optimization-focused landscape, including buyer-led topic clusters and modular, reusable content strategies
• Utilize AI tools effectively to support research and drafting, while applying strong editorial judgment to ensure accuracy, quality, and alignment with brand voice and guidelines
• Support content publishing in SHI’s Resource Hub using WordPress, ensuring proper tagging, organization, and discoverability
• Monitor industry trends related to IT spend optimization, licensing, cost management, and financial governance, and connect insights to SHI’s services and solutions in a differentiated and relevant way
• Partner with editorial leadership and external agencies to develop primary and secondary research that supports industry-leading thought leadership
• Integrate cross-solution messaging and align content to broader company narratives where appropriate
• Continuously improve existing content through refreshes, repackaging, and optimization
• Apply SEO and AEO (Answer Engine Optimization) best practices to improve content discoverability, search rankings, and performance across web and campaign assets

Content Strategist, Spend Optimization Services

Affiliate Manager

• Serve on the Presales Service Desk, acting as front line support for incoming service requests
• Qualify incoming requests based on SHI services success criteria
• Oversee creation of partner SOWs and ensure they meet the customer's requirements
• Create customer-facing SOWs based on partner SOWs
• Manage Terms and Conditions flow down process between customer, SHI, and partner
• Maintain project documentation throughout the sales cycle, including SOW revisions
• Support the transitions of signed agreements from the presales process to the SHI service delivery team
• Maintain and update a pipeline of services opportunities
• Focus on delivering a world-class customer experience according to SHI standards
• Build and maintain strategic relationships with clients and stakeholders

Partner Services Advisor

• Develop content strategies aligned to Next Generation Infrastructure & AI business goals, go-to-market motions, industry trends, and audience needs
• Translate complex datacenter, networking, and AI infrastructure concepts into clear, compelling narratives for technical and business audiences
• Own full-funnel written content across formats (blogs, eBooks, whitepapers, webinars, email campaigns, landing pages), ensuring alignment to awareness, consideration, and decision stages
• Collaborate on non-written content formats (video, podcasts, infographics, social media) to ensure cohesive storytelling across channels
• Create product-adjacent and partner-facing content, including solution briefs, one-pagers, and FAQs, while partnering with creative teams on web copy
• Develop innovative approaches to building awareness and demand across modern infrastructure and AI use cases, including buyer-led topic clusters and modular, reusable content strategies
• Utilize AI tools to support research and drafting, applying strong editorial judgment to ensure accuracy, quality, and alignment with brand voice
• Support content publishing in SHI’s Resource Hub using WordPress, ensuring proper tagging, organization, and discoverability
• Monitor datacenter, networking, infrastructure, and AI industry trends and connect insights to SHI’s services and solutions in a differentiated way
• Partner with editorial leadership and external agencies to develop research-backed thought leadership
• Integrate cross-solution messaging and align content to broader company narratives
• Continuously improve existing content through refreshes, repackaging, and optimization
• Apply SEO and AEO (Answer Engine Optimization) best practices to improve discoverability and performance

Content Strategist, Writer – Next Gen Infrastructure, AI

• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
• Design and propose tailored infrastructure solutions that align with customers' business objectives.
• Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information.
• Provide product training and technical education to the sales team and customers.
• Act as a trusted IT advisor for customers, partnering with Field Account Executives.
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
• Develop solutions that fit customers’ needs and budgets through strategic planning.
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
• Educate and develop sales teams on technical selling, product training, services, and technology trends.

Solutions Engineer – Global

• The Presales Solutions Engineer – Data Protection will be a customer-facing cloud security expert.
• They will take a consultative approach to security projects and have a holistic understanding of how security technology enables business.
• The Solutions Engineer will develop and deliver new security services offerings to address customer requests/opportunities.
• Collaboration with multiple layers of contacts within client organizations, including but not limited to CIO, CSO, CISO, Security Engineers, and procurement to strengthen our overall customer relationship and better understand the goals and objectives they are trying to achieve.
• Understand the company’s service offerings in all solution practice areas by attending company training and expanding knowledge through self-study.
• Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training.
• Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape.
• Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills.
• Developing collateral to assist with cybersecurity sales engagements.
• Developing use cases in the SHI lab to support sales engagements.

• Own a territory, vertical, or named account list and achieve quota through consultative selling of ITAM and FinOps solutions.
• Maintain healthy pipeline coverage to support consistent quota attainment.
• Lead customer discovery sessions to identify pain points, transformation goals, and solution needs.
• Deliver compelling value propositions through proposals, statements of work (SOWs), and RFP responses.
• Close deals that drive customer success and position SHI as a strategic ITAM partner.
• Participate in regular pipeline reviews with sales leadership to ensure sustained performance, accurate forecasting, and proactive deal strategy.

ITAM Solutions Architect

Full-stack Engineer

• The Sr. Software Engineer will be responsible for the analysis, design, and development of software solutions.
• Collaborate with cross-functional teams to design, implement, and maintain software solutions using diverse programming languages and technologies.
• Design, develop, and implement new software features or modifications to existing software based on functional requirements.
• Identify and address complex technical issues efficiently through keen problem-solving and critical thinking skills.
• Exhibit a strong desire to learn and explore emerging technologies, tools, and industry trends to enhance knowledge and skills.
• Maintain high-quality code through rigorous code reviews, testing, and debugging processes.
• Ensure stability, efficiency, security, and quality of all shipped code by supporting continuous integration and continuous deployment (CI/CD) processes.
• Support runtime platform maintenance, integration of new features, and release fixes.
• Create and maintain comprehensive technical documentation to ensure knowledge sharing and support continuous development efforts.

Enterprise Account Executive

Business Development Manager – Field

Enterprise Account Executive

Principal Staffing Consultant

Solutions Engineer – ServiceNow

Presales Solutions Engineer – Security

Solutions Engineer – Agents & Automation

Project Manager – Cybersecurity

Content Strategist, Spend Optimization Services

Partner Services Advisor

Content Strategist, Writer – Next Gen Infrastructure, AI

Solutions Engineer – Global

Presales Solutions Engineer – Security

ITAM Solutions Architect

Senior Software Engineer