Shaw Industries

IT Support

• Serve as a subject matter expert of hard surface products, logistics, source sequencing and manufacturing.
• Act as a liaison between Customer Service, Sales, Logistics, Sourcing, Production Planning and Manufacturing.
• Maintain productive business relationships throughout Shaw to successfully and consistently meet customer requirements.
• Analyze forecasting needs for inventory and making appropriate reallocation for optimal utilization: evaluating and improving order position: tracking and/or expediting shipments.
• Acquire ownership of situations when interactions are directed to HS Help by following through to resolution.
• Research known issues as identified to determine possible root causes and offer improvements based on that research.
• Respond with urgency and flexibility to meet frequently changing schedules or situations.
• Inspire confidence in the Hard Surface Organization by being positive and open to change.
• Collaborate with key stakeholders, project and logistic coordinators to continue positive change is a fast growing business segment.
• Maintaining a high level of workflow through multiple channels of processes, interactions and people requiring constant multitasking.

Help Desk Coordinator – Residential

Brand Manager

• Provide leadership in developing and implementing a comprehensive brand and portfolio strategy
• Oversee regular market research and competitive analysis
• Guide the team in defining and targeting specific customer groups
• Champion the lifecycle management of products
• Provide strategic alignment and direction to the brand marketing leaders
• Collaborate with the Sales team to ensure they have the necessary support and tools
• Establish and maintain profitable and competitive pricing strategies
• Monitor and analyze brand and category performance metrics
• Accountable for Southwest Greens strategic alignment

Senior Director of Brand Strategy – Turf

Human Resources

• Collaborates with Commercial Sales leaders by offering guidance on coaching, performance management, compensation plans, and implementing strategies to attract, grow, and retain top talent.
• Understands business goals and collaborates in value-added approaches, initiatives, and procedures to influence continuous improvements in business objectives and outcomes.
• Defines and executes HR strategies that fully support the company’s objectives as well as align with other business objectives.
• Interprets and effectively coaches in the application of all human resources policies and practices being thoughtful, consistent, and fair.
• Partners with Total Rewards to develop and deploy pay for performance strategies, variable pay incentives, and other benefits; to attract, motivate, and retain top talent for Sales and high impact positions.
• Investigates and delivers timely resolutions related to compliance and associate relations.
• Collaborates with the fleet department to support and manage the program within the business unit.
• Partners with compliance on required training completions.
• Partners and collaborates with OneHR and other shared service departments on initiatives (examples include workforce assessments, engagement surveys, associate experience, business critical roles, strategic talent management).
• Works closely with corporate compensation to analyze pay plans to drive initiatives that motivate and reward the sales organization.
• Has a deep understanding of compensation plans.
• Utilizes Workday, Qualtrics, and OneModel tools to make data driven decisions and to support HR functions.

Human Resources Business Partner – Commercial Sales

Account Manager

• Maintain and increase Shaw’s profitability and market share in Bowling Green, KY.
• Develop good relationships with customers based on knowledge, service, trust, and integrity.
• Daily sales calls on existing customers emphasizing soft and hard surface flooring products.
• Present products to retail dealers, designers, and end-users.
• Analyze all leads provided by corporate reports.
• Sell and construct display racks weighing 50lbs or more.
• Prospect for viable new accounts while developing keen awareness of designated geographic area.
• Prepare reports of business transactions and sales.
• Communicate periodic sales reports outlining actual sales information and goals.
• Analyze sales statistics to aid in formulating goals.

Territory Manager

• Maintain and increase Shaw’s profitability and market share in a geographical area.
• Develop good relationships with customers based on knowledge, service, trust, and integrity.
• Conduct daily sales calls on existing customers with emphasis on soft surface flooring products, samples, displays, adhesive, and related floor products.
• Present products to retail dealers, designers, and end-users.
• Analyze leads provided by corporate reports.
• Sell and construct display racks weighing 50lbs or more on a regular basis.
• Continually prospect for viable new accounts.
• Prepare business transactions and sales reports showing sales volume and potential sales.
• Communicate periodic sales reports outlining actual sales information and goals, competitive market conditions, and product needs.
• Analyze and control travel and entertainment expenditures as well as sample budget to conform to budgetary requirements.
• Enter all customer interactions and key information into Salesforce.com.
• Responsible for selling and promoting all residential products, including Shaw Floors, A/T, and Philly Commercial.

Manager

• Influence the Multi-Family, Multi-Family New Construction, Single Family, Senior Living, and Student Housing business channels
• Develop specified programs for end users
• Create and negotiate contracts
• Identify and penetrate influencers in the MF and SF business channels
• Build relationships with key decision makers
• Make detailed sales presentations
• Manage and maintain specified relationships for nationwide contracts
• Work with inventory and category management

Builder Strategic Accounts Manager

Recruitment

• Own full-cycle recruiting for salaried roles, with primary focus on Commercial Sales & Marketing and commercial-facing leadership teams (often Manager through VP).
• Build search strategy per role: intake + calibration, talent mapping, target list creation, outreach messaging, pipeline build, and progress tracking.
• Proactively source and headhunt passive talent using advanced search techniques (Boolean/X-ray), CRM/ATS workflows, and competitive intelligence.
• Deliver a high-touch candidate experience: prep candidates and interview teams, facilitate debriefs, keep processes moving, and close decisively.
• Drive offers and close/relocation: support offer strategy, negotiation, and candidate decision-making—frequently for Dalton/Cartersville-based roles requiring relocation.
• Maintain compliance, documentation, data integrity, and recruiting SLAs while balancing competing priorities across a global requisition portfolio.

Senior Sales Recruiter

Salesforce Administrator

• Understand Shaw Turf’s sales, marketing, and brand strategies to ensure CRM solutions support business goals.
• Participate in planning sessions and stakeholder meetings to stay aligned with evolving priorities.
• Translate and configure business processes into Salesforce functionality that enhances user workflows and customer engagement.
• Design and implement flows, automation, page layouts, custom objects, and reports.
• Manage user access, permissions, and licenses across Sales Cloud, Experience Cloud, and other environments.
• Conduct regular system audits, metadata cleanup, and prepare for Salesforce releases.
• Monitor and maintain data accuracy and integrity across the platform.
• Execute data imports/exports, de-duplication, and cleanup processes.
• Collaborate with Business Data Owners and IT to implement governance best practices.
• Serve as the primary contact for resolving user issues and support tickets.
• Provide onboarding, training, and documentation to empower users and promote adoption.
• Partner with Brand and Marketing teams to drive effective platform usage.
• Work with stakeholders to gather requirements and deliver impactful solutions.
• Support testing and deployment of new features and integrations.
• Collaborate with Business Intelligence teams to ensure data flows support reporting and analytics.