Sentinel Technologies

Security Analyst

• The Threat Intelligence Analyst is a key member of the Security Operations Center (SOC) and is responsible for shadowing more experienced analysts
• They are provided experiential training to support alarm research and development as well as performing research on emerging threats and providing communication to our customers
• With support, they act as a technical expert in our detections as well as a collaborative point of escalation for our SOC team
• They analyze logs, actively pursue the most cutting-edge industry news and events, think like an attacker, and correlate information across wide data sets with the guidance of more senior analysts

Threat Intelligence Analyst

Manager

• Directly manage the support engineering team regarding daily operational activities of servicing customer incident and change requests
• Ensure tickets are closed within SLA and are meeting customer expectations
• Serve as direct escalation point for customers and engineers
• Manage select accounts for regular operations status meetings and account management
• Maintain staffing levels
• Manage new customer onboarding
• Serve as a mentor to engineers

National Data Center Support Manager

Solutions Engineer

• Join our team as a Solutions Architect focusing on on-premise and cloud data center environments.
• Design solutions that span multiple products and technologies.
• Collaborate with customers to define project scope and present briefings.
• Create professional services scopes of work and assist sales teams.
• Build accurate Bills of Materials for customer projects.
• Experience in presales, IT certifications, and design/architecture of solutions.

Solutions Architect

Sales Development Rep

• Turn your sales degree and passion for selling into a successful career in IT.
• Build a strong foundation in tech sales through a structured development program.
• Gain hands-on experience and learn from top-performing sales professionals.
• Receive ongoing training to sharpen your skills.
• Master the art of selling with clear, achievable goals each quarter.

Sales Development Representative

• Seeking a high‑caliber, consulting‑minded Solutions Architect to join our presales organization.
• This role is targeted toward individuals who have built their careers in VAR or manufacturer presales environments.
• Understand how to design, position, and scope data center solutions that deliver long‑term customer value.
• Actively partner with Account Managers and customers to shape solutions, estimate services, and articulate Sentinel’s value from a strategic, consultative standpoint.
• Full time opportunity working a hybrid schedule with 3 days a week being onsite at corporate headquarters.

Consulting Solutions Architect

Support Engineer

• supporting the customer’s network environment via service cases and performing network support tasks, as requested by the customer
• The ideal candidate will be self-motivated, with the ability to perform autonomously and drive tasks to successful completion
• A good troubleshooting methodology will also benefit candidates in this role

Network Support Analyst

Network Engineer

• Support a complex enterprise infrastructure across virtualization, networking, storage, security, and Microsoft cloud technologies.
• Take full ownership of the environment and serve as a key escalation point for the Director.
• Mentor junior team members.
• Drive infrastructure improvements, stability, and modernization.

Senior Systems & Network Engineer

Engineer

• Own and support the VMware virtual environment, with heavy hands‑on work in vCenter
• Build, configure, and maintain virtual machines
• Support Windows Server environments, including Active Directory and Group Policy
• Create and manage service accounts, perform registry updates, and support system configurations
• Work with backup and recovery solutions, including Veeam
• Provide general server and virtualization support, with light exposure to storage environments
• Partner with Sentinel and internal stakeholders on ongoing infrastructure projects
• Serve as a steady, experienced presence for the environment with minimal oversight

Senior Server and Virtualization Engineer

• Supporting the customer’s network environment via service cases
• Performing network support tasks, as requested by the customer
• Collaborating autonomously and driving tasks to successful completion
• Utilizing good troubleshooting methodology

Support Analyst

IT Support

• Serve as the first point of contact for technical support
• Handle incoming requests and troubleshoot hardware, software, and basic network issues
• Resolve or escalate incidents as needed
• Manage user accounts and document tickets
• Deliver strong customer service to ensure timely resolution and a positive end-user experience
• Work remote but must travel to Downers Grove, IL as needed after initial training period

Help Desk Agent

Customer Support

• Provide on-site technical support for one of our valued clients
• Troubleshoot and repair desktops and laptops
• Perform system imaging and re-imaging
• Ensure all devices are secure, compliant, and operating at peak performance

End User Support Specialist

• Deliver secure network design and implementation services
• Work closely with project management teams, internal IT departments, and managed services teams
• Ensure seamless integration, security, and performance of network infrastructure
• Contribute to additional projects as they arise

Senior Network Engineer

• Provide on‑site technical support for desktop and laptop hardware and software issues
• Troubleshoot, repair, and replace computer equipment as needed
• Perform system re‑imaging and deployments (SCCM experience preferred)
• Ensure systems are properly configured, patched, and secure
• Transport and set up IT equipment between locations as required
• Deliver outstanding customer service while maintaining a professional presence at the client site
• Collaborate closely with team members to resolve issues efficiently

Desktop Support Engineer

• Work closely with stakeholders to understand business needs
• Guide the development team in creating applications that improve operational efficiency
• Ensure best practices in coding, architecture, and project management
• Focus on delivering high-quality solutions on time and within budget

IT Manager – Power Apps, Development Team

• Oversee day-to-day IT operations across infrastructure, systems, and end-user support
• Manage and mentor internal IT staff, including Help Desk and Systems Administration personnel
• Serve as the primary escalation point for complex technical and operational issues
• Lead technology planning, roadmap development, and lifecycle management initiatives
• Act as the main IT liaison between business stakeholders, managed service providers, and third-party vendors
• Own vendor management activities, including performance oversight, coordination, and issue resolution
• Collaborate with Sentinel’s Managed Services, Help Desk, and SOC/SIEM teams to ensure effective service delivery
• Support infrastructure and platform transitions, including network standardization and virtualization changes
• Ensure IT operations align with compliance requirements, including government and manufacturing standards
• Maintain documentation, processes, and operational best practices