SentiLink

Associate

• Conduct client discovery calls with account executives.
• Meet with clients to discuss fraud strategies to mitigate risk.
• Strategizing with the sales team to ensure alignment with partner’s needs.
• Create and deliver presentations aligned to proposed solution value.
• Support the sales team with all technical related queries.
• Establish best practices across all solution analytics team members through effective coaching.
• Design and execute analysis for white papers and other industry materials. Identity relevant insights, e.g., based on emerging fraud tactics, and collaborate on publishing
• Develop relationships and maintain customer relationships.

Strategy & Analytics Associate

Customer Success Manager

• Own the relationships for strategic accounts across our bank, credit union, and fintech customers
• Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products
• Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc.
• Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals)
• Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!)
• Establish business goals with each client and establish a plan to achieve targets

Strategic Customer Success Manager

• Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers
• Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products
• Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc.
• Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals)
• Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!)
• Establish business goals with each client and establish a plan to achieve targets

Enterprise Customer Success Manager

Learning and Development

• Develop and own SentiLink’s learning and development strategy, identifying capability gaps and prioritizing learning initiatives that have measurable business impact.
• Design, build, and continuously improve learning programs across the employee lifecycle, including company onboarding, department onboarding, fraud education, manager development, leadership development, and ongoing professional growth.
• Partner with leaders across the business to understand capability needs and develop practical learning solutions that improve individual and organizational performance.
• Design and facilitate engaging workshops, training sessions, and learning experiences for employees, managers, and leaders across the company.
• Improve how employees access and share knowledge by helping build scalable learning resources, documentation, and self-service tools.
• Measure the effectiveness of learning programs and use data and feedback to continuously improve outcomes.
• Act as the primary owner for learning and development at SentiLink, balancing long-term strategy with hands-on execution.

Strategy & Operations, Learning and Development

Program Manager

Learning and Development Program Manager

Account Executive

• Proactively reach out to prospective partners within your assigned vertical to discover companies that we can serve
• Own the sales process by leading meetings, building relationships, marshalling SentiLink resources to deliver solutions, preparing analytical business cases, and closing commercial agreements
• Navigate complex organizations to align with decision makers and build champions within prospects and partners
• Continue to drive value to our partners post-close by owning relationships and helping our partners be successful with our solutions
• Represent SentiLink in accordance with our corporate values at all times

Data Scientist

• Partner with account executives on discovery, and meet with partners to shape fraud and identity strategies that mitigate risk.
• Translate analysis into compelling, executive-ready narratives and presentations aligned to the value of the proposed solution.
• Act as the analytical and technical thought partner to the sales team, ensuring alignment with each partner's needs.
• Build, coach, and scale the Solutions Analytics team, establishing best practices and raising the bar across the group.
• Expand the team's scope beyond pre-sales retros into pipeline analytics and deeper, ongoing partner consulting.
• Design and execute analysis for white papers and other industry materials — surfacing relevant insights, such as emerging fraud tactics, and collaborating on publishing.
• Develop and maintain durable, trusted relationships with partners over the full lifecycle.

Head of Solutions Analytics

Strategy

• Advising on fraud trends, attack patterns, and emerging threats.
• Translating fraud insights into strategic recommendations, product direction, or operational improvements.
• Partnering cross-functionally to influence product strategy, business initiatives, and customer outcomes.
• Building trusted relationships with executive stakeholders across internal and external organizations.
• Representing SentiLink through industry engagement, thought leadership, and executive discussions.
• Helping define best practices for fraud prevention, identity, and risk management.
• Staying ahead of emerging fraud techniques, technologies, and market trends.

Fraud Strategy Leader

Designer

• Design and produce a wide range of marketing and brand assets, including website pages, email campaigns, digital advertisements, one-pagers, presentations, logos, and sales collateral.
• Create visually compelling web experiences and landing pages that align with brand guidelines and optimize user engagement.
• Design and develop marketing emails and supporting digital assets for events, campaigns, product launches, and customer communications.
• Partner closely with Marketing, Sales, and Event Management teams to develop creative concepts and event-related materials, including signage, booth graphics, presentations, and promotional collateral.
• Maintain and evolve the company's visual identity across all channels, ensuring brand consistency and high design standards.
• Translate business objectives and campaign strategies into effective visual storytelling and design solutions.
• Manage multiple projects simultaneously while balancing competing priorities and meeting deadlines.
• Collaborate with stakeholders to gather requirements, present design concepts, and incorporate feedback into final deliverables.
• Stay current on design trends, emerging technologies, and best practices to continuously elevate creative output.

Creative Designer

• Build and grow SentiLink’s insurance business by prospecting and developing relationships with carriers, MGAs, insurtechs, and insurance technology platforms.
• Own enterprise sales cycles from prospecting through close
• Build trusted relationships with fraud, underwriting, identity, risk, operations, and executive stakeholders
• Help shape SentiLink’s insurance go-to-market strategy, messaging, and use cases
• Partner cross-functionally to drive customer success and inform product direction
• Navigate complex buying processes and align stakeholders across business, operational, and technical teams
• Stay current on insurance fraud, identity, and regulatory trends impacting the industry

Enterprise Account Executive, Insurance

Marketing

• Own the strategy and execution of SentiLink’s field marketing and events program, including industry conferences, hosted events, partner activations, and regional roadshows
• Plan and execute multi-city roadshows in key markets, including venue selection, audience targeting, partner coordination, and local promotion
• Partner closely with Sales to identify priority accounts and regions, driving attendance and meeting generation for roadshows and events
• Manage end-to-end event execution: vendor coordination, logistics, booth strategy, content, and onsite execution
• Drive measurable pipeline impact from events and roadshows, including pre-event outreach, onsite engagement, and post-event conversion
• Develop creative, differentiated event experiences that reinforce SentiLink’s brand and thought leadership
• Collaborate with Product Marketing and Growth teams to ensure consistent messaging and campaign alignment across channels
• Track and report on performance, including pipeline generated, ROI, and key learnings across events and roadshows
• Manage event budgets and optimize spend for maximum impact
• Support broader demand generation initiatives as needed (e.g., webinars, campaigns, content distribution)
• Build and manage relationships with key partners, industry organizations, and event vendors

Senior Field Marketing Manager

• Proactively reach out to prospective partners to discover SLED Agencies that we can serve in your geographic region
• Own the sales process by leading meetings, building relationships, marshaling SentiLink resources to deliver solutions, preparing analytical business cases, and closing legal agreements
• Navigate complex organizations and procurement cycles to align with decision makers and build champions within prospects and partners
• Continue to drive value to our partners post-close by owning relationships and helping our partners be successful with our solutions
• Represent SentiLink in accordance with our corporate values at all times

Account Executive, SLED – West

Account Executive, SLED – East

• Develop the gig economy vertical by identifying and engaging rideshare platforms, delivery networks, freelance marketplaces, workforce platforms, home services marketplaces, and other gig economy businesses
• Own the sales process by leading meetings, building relationships, marshalling SentiLink resources to deliver solutions, preparing analytical business cases, and closing commercial agreements
• Build trusted relationships with fraud, risk, trust & safety, operations, compliance, identity, worker onboarding, platform integrity, and executive stakeholders
• Navigate complex organizations to align with decision-makers and build champions within prospects and partners
• Continue to drive value to our partners post-close by owning relationships and helping our partners be successful with our solutions
• Partner cross-functionally with Product, Marketing, Partnerships, and Customer Success to support customer outcomes and market expansion
• Stay current on emerging fraud trends, identity risks, account sharing, worker verification challenges, synthetic identities, and platform safety issues impacting gig economy businesses
• Represent SentiLink in accordance with our corporate values at all times

Enterprise Account Executive, Gig Economy

Ecommerce

• Develop the e-commerce vertical by identifying and engaging online retailers, DTC brands, ticketing providers, subscription platforms, and digital commerce businesses
• Own the sales process by leading meetings, building relationships, marshalling SentiLink resources to deliver solutions, preparing analytical business cases, and closing commercial agreements
• Build trusted relationships with fraud, risk, payments, trust & safety, operations, security, identity, and executive stakeholders
• Navigate complex organizations to align with decision-makers and build champions within prospects and partners
• Continue to drive value to our partners post-close by owning relationships and helping our partners be successful with our solutions
• Partner cross-functionally with Product, Marketing, Partnerships, and Customer Success to support customer outcomes and market expansion
• Stay current on emerging fraud trends, identity challenges, payment risks, account takeover threats, and promotional abuse impacting e-commerce businesses
• Represent SentiLink in accordance with our corporate values at all times