Salesforce

Account Executive

• Cultivate and maintain enduring relationships with State Gov clients
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations
• Provide regular progress updates to management regarding client accounts
• Monitor and report on key performance metrics, including client retention and revenue growth
• Maintain a high level of client satisfaction by consistently exceeding expectations
• Work collaboratively with internal teams to devise solutions for complex challenges
• Address and resolve client issues in a timely and efficient manner
• Keep clients informed about new product features, updates, and enhancements relevant to their needs
• Identify growth opportunities within existing accounts and work towards expanding Salesforce services
• Collaborate closely with clients to formulate customized account strategies
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery
• Stay informed about industry trends, government regulations, and competitive offerings
• Develop an in-depth understanding of Salesforce products and solutions
• Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly

Named Account Executive – State Government, Finance & Administration Agencies

Program Manager

• Architect and drive the full operating framework for a portfolio of complex, short-term programs
• Directly lead and manage a portfolio of high-visibility programs from concept through deployment
• Champion and institutionalize best-in-class delivery practices across development teams
• Partner strategically with executive and senior leadership across Engineering, Product, and Business teams to align roadmaps
• Proactively identify, analyze, and mitigate complex cross-program risks and dependencies
• Define, track, and communicate key Program KPIs and Portfolio Objectives and Key Results

Director, Technical Program Management

Product Manager

• Manage and drive the day-to-day development and implementation of Salesforce’s Customer Success Score
• Develop a deep understanding of data and Machine Learning (ML) models that power the scoring framework
• Translate customer insights into actionable metrics and processes to enhance Salesforce’s overall Customer Success strategy
• Work closely with Product, Data Science, Engineering, Sales, CSG, and Marketing teams to integrate customer health insights
• Promote data-informed decisions by leveraging customer feedback, product usage, support interactions, and industry benchmarks

Manager/Sr. Manager, Product Management – Customer Success Score

Solutions Engineer

• Design and demonstrate Employee, Service, and other types of Agentforce Agents
• Collaborate with customers to identify foundational data-centric solutions
• Serve as an expert on trust and governance of AI
• Lead "Build with AI" workshops and develop high-impact Proofs of Concept
• Collaborate directly with Salesforce Product Engineering to relay field requirements

AI Specialist Solution Engineer – Public Sector

Sales

• managing and developing a team of Account Executives
• participate and lead in client and prospect meetings
• work cross-functionally with internal partners and corporate resources
• responsible for ongoing mentoring and development of the sales team
• report on sales activity and forecast to senior sales management
• responsible for setting and implementing the Salesforce mutual Go-to-market sales strategy for the Customer 360 product family
• lead, build and grow a sales organization for this product family in the Enterprise Higher Education (Central US) segment
• provide support and mentorship to direct reports

RVP, Sales – Higher Education

Financial Planning and Analysis

• Guide Finance and Strategy support for business leaders within LATAM Go-To-Market
• Build trusted relationships with key business partners by leveraging business aptitude to draw insightful recommendations
• Manage forecasting processes (monthly and quarterly forecasts, scenario modeling)
• Drive improved management reporting - work with Operations and Accounting to more discreetly and accurately track financial results
• Drive existing management reporting – examine financial results, distill and synthesize issues, communicate key messages to senior management
• Identify and execute financial analysis to optimize business performance
• Work closely with the Functional leads to provide management reporting, accounting and compliance guidance plus ensure alignment of global as well as local operational initiatives
• Assist in analysis and presentation of strategic materials for key management meetings
• Develop repeatable business, operational and financial processes widely understood by all key stakeholders
• Build detailed financial, scenario based models to evaluate investment priorities and evaluate potential alternatives
• Build and maintain cross-functional relationships across Finance functions and with the broader F&S team; connect and lead cross-functional working groups to deliver insights and drive strategic decision making
• Analyze decisions and incorporate key insights from cross-functional teams to ensure that the impact on the Company’s financial documents is appropriately assessed

Finance & Strategy Go-To Market Manager

Artificial Intelligence

• Develop and enhance the Renewals process leveraging Salesforce technologies
• Serve as program-level PM for ML Modeling initiatives
• Conduct data analysis and guide model refinement
• Oversee data cleanliness and AI model compatibility
• Collaborate with Data and Analytics teams for architectural support

Renewals Data and AI Operations

Full-stack Engineer

• Lead the design and development of core integration capabilities and scalable connectivity solutions across MuleSoft, Salesforce, and Agentforce
• Collaborate with cross-functional teams to define requirements and translate them into technical solutions
• Set technical direction and help shape long-term strategy and team growth
• Drive innovation through new ideas, improved processes, and bold experimentation
• Provide technical leadership and mentorship to engineering teams, promoting best practices in coding, design, and architecture

Software Engineering PMTS

General Counsel

• Define and lead Salesforce’s global competition and antitrust strategy, including risk assessment, regulatory engagement, and long-term policy positioning
• Serve as a trusted advisor to the EVP of Global Litigation, Chief Legal Officer, Corporate Development Team, Executive Leadership Team, and Board on antitrust risk, enforcement trends, and competition policy
• Provide practical, business-oriented guidance on antitrust issues related to AI, cloud and SaaS business models, platform conduct, ecosystem partnerships, pricing and licensing practices, and emerging technologies, including AI, Agentics, and data
• Lead and manage global antitrust engagement, investigations, inquiries, and enforcement matters, including engagement with the DOJ, FTC, European Commission, CMA, and other competition authorities
• Oversee antitrust strategy for M&A (especially including regulatory clearances), strategic investments, partnerships, and alliances, including filings, approvals, and remedies
• Design, implement, and continuously enhance Salesforce’s global antitrust compliance program, including policies, training, and monitoring
• Drive executive and business enablement to ensure consistent adoption of competition law standards across the organization
• Monitor and operationalize global regulatory developments impacting AI, cloud, digital, and enterprise software markets
• Partner with Public Policy, Government Affairs, Privacy, and Regulatory teams to align legal strategy with external engagement and advocacy
• Build, develop, and lead a high-performing global competition and antitrust legal team
• Provide high-touch and hands-on engagement, support, counseling and execution on priority matters

Head of Antitrust/Competition Legal, Associate General Counsel

Project Manager

• Become a subject matter expert and trusted partner for the GDC, providing leadership in the monthly review process connecting the GDC with OUs across Account Success.
• Build trusted relationships with key stakeholders across the business, including GDC Leadership, Account Success OU Leaders, Business Intelligence, Strategy & Operations, and other teams.
• Establish and maintain trusted relationships with the GDC leadership team in order to develop a deep understanding of business needs, business priorities, and how our delivery teams are driving outcomes for our customers.
• Facilitate Business Reviews between GDC and OU leaders by ensuring consistent metrics and delivering reliable presentations on an agreed cadence.
• Evaluate ongoing business performance of our GDC against our business priorities, provide insights and analysis on areas that need improvement, and contribute to the development of solutions for areas of the business that show signs of weakness or underperformance.
• Ensure regular communications and updates to leadership, incorporating any feedback from business reviews and revising the materials accordingly for the next cycle.
• Understand key business objectives at the executive level, and help craft presentations and slide content for GDC reviews that support those objectives.
• Develop a deep understanding of the GDC, and have a point of view on how we can streamline operations to find efficiency in our business while maintaining the success of our customers.
• Understand how our incentive plans motivate behaviors across our business and develop a point of view on how we could provide better incentives to our GDC resources that would align with our overall business priorities.

Senior Analyst, Program/Project Management

Account Manager

• Deliver customer success with Data + AI + CRM + Trust.
• Demonstrates deep business, industry, and product knowledge to partner with customers.
• Guide customers to accelerate Data 360 & Agentforce consumption.
• Act as post-sale technical lead for Data 360 & Agentforce, leveraging expertise to engage effectively at all levels.
• Drive growth in assigned customers and use cases by managing executive relationships and creating consumption plans.
• Develop and implement technology strategies and provide architectural guidance for seamless integration.

Consumption Account Manager, Data 360, Agentforce

Architect

• oversee team capacity across strategic work streams
• act as the executive liaison with senior leaders across Product, Technology, TMP, Alliances, and CSG
• manage intake and execution of the success architect engagements
• assess and evolve team capabilities
• ensure tailored consultative engagements that drive product adoption and business outcomes
• represent the voice of the customer

Success Architect Director – Service Cloud

• Be the subject matter expert when it comes to how Nonprofit leverage Salesforce Marketing solutions within their enterprise
• Empower and enable the broader Account team you’ll work with on all Salesforce Marketing technology
• Collaborate with Account and Territory team to identify target accounts
• Create and drive revenue within a specified region and/or list of named accounts
• Generate business opportunities through networking, cold-calling, and prospecting in to current Salesforce customers
• Own the sales cycle for the entire Salesforce Marketing technology stack - including lead generation, deal strategy, pricing and packaging, and assistance with deal closure
• Meet and exceed all quarterly and annual sales quotas
• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
• Maintain accurate account and opportunity forecasting
• Ensure 100% customer satisfaction and retention
• Be a team player

Named Account Executive – Non-Profit, Marketing Cloud

Security Engineer

• Partnership with Engineering: Collaborate with Product Management & Engineering teams to drive accountability for implementing mitigation steps across affected areas
• Drive adoption of proactive security measures and guardrails
• Update organizational standards, policies and procedures as necessary
• Educate developers on secure coding practices and common systemic flaws
• Review technical design and architecture documentation or source code for product features
• Validate security issues with a proof-of-concept to confirm exploitability when necessary
• Develop scalable approaches for risk remediation, mitigation, and prevention.

Security Risk Remediation Engineer

Machine Learning Engineer

• Collaborate with product managers, fellow engineers, and researchers to build next-generation generative AI products and prototypes to make our customers successful.
• Propose and rapidly iterate on ideas and experiments, as though in a startup environment, to achieve product-market fit for cutting-edge analytics agents.
• Build and shape user experiences using context engineering and generative AI capabilities.
• Design and build scalable and performant agentic systems, taking throughput and latency into account, recognizing how and where to apply parallel processing, stream processing, and asynchronous I/O.
• Evaluate the performance and quality of the agentic solutions you are building against customer use cases.
• Solve challenges with probabilistic software, ensuring defensive error handling, streaming data optimization, caching, and explainability.
• Implement logging, tracing mechanisms, and tools to facilitate debugging, diagnostics, and performance tracking.
• Engage in light DevOps tasks, leveraging infrastructure best practices to deploy and monitor AI-driven systems.