Salesforce

Learning and Development

• Own and manage core operational workflows supporting Talent Development programs
• Manage enrollment, participant tracking, communications, and documentation across multiple initiatives
• Maintain and update systems related to career paths, learning records, and program tracking
• Support the documentation, version control, and system updates for leveling guides and career path frameworks
• Develop and manage communications templates and standardized assets for program launches and updates
• Ensure operational readiness for program delivery
• Provide onsite support for in-person learning programs
• Support the project management of Talent Development initiatives using tools such as Asana and Slack
• Identify risks, gaps, or delays and proactively escalate or propose solutions

Senior Talent Development Analyst

Machine Learning Engineer

• Design, build, and maintain infrastructure for LLM post-training, evaluation, and deployment.
• Own scalable pipelines for training orchestration, rollout generation, reward and feedback processing, checkpointing, and experiment management.
• Build reliable systems for feedback-driven model improvement, including human or AI feedback loops, large-scale offline evaluation, and regression detection.
• Partner closely with research scientists to turn new post-training methods into reusable engineering workflows.
• Collaborate with agent engineers and platform teams to integrate training and evaluation systems with production model and agent stacks.
• Optimize distributed training and inference workloads for reliability, throughput, cost efficiency, and observability.
• Drive best practices for reproducibility, versioning, monitoring, deployment, and operational excellence across ML systems.

Lead Machine Learning Engineer, LLM Infrastructure

Manager

• Own the end-to-end delivery of high-priority programs, from identifying gaps, shaping the strategy to aligning stakeholders and driving execution
• Act as a thought partner to cross-functional leaders, connecting inputs across teams and ensuring programs are structured for clarity and real-world impact
• Architects learning experiences and solutions to help partner account managers with what they need to know and do to have successful partner conversations
• Champion the integration of Digital Workforce capabilities and AI-powered tools, ensuring successful adoption and sustained impact
• Partner closely with Sales Programs, Partner Marketing, OU Partner Leads, Strategy & Operations, and enablement teams to drive coordinated, cross-functional execution
• Develop and own executive-level communications, strategic readouts, and program narratives for senior leadership
• Stay at the forefront of AI, helping the team integrate AI into our ways of working and drive adoption through scalable change programs

Senior Manager, Global Partner Initiatives – Strategy

Full-stack Engineer

• design and develop a challenging large-scale system from scratch
• influence the culture and standards of a new engineering group
• work with many technologies and receive mentorship from experienced engineers
• shape the future of our products and deliver exceptional experiences to our customers

Student Worker – Software Engineering

• Design, develop, and deliver scalable and robust foundational enterprise solutions that scale across multiple product offerings
• Establish and promote an API-first methodology across cross-functional teams
• Drive the capability for parallel feature development and ensure incremental delivery of software
• Collaborate on a team of engineers, providing technical guidance, mentorship, and support to other teams and team members
• Effectively leverage AI tools on a daily basis to accelerate applications and components development
• Collaborate with product managers, architects, and other stakeholders to understand requirements and translate them into technical specifications
• Ensure the quality and performance of the codebase through code reviews, testing, and continuous integration
• Drive the adoption of best practices in software development
• Troubleshoot and resolve complex technical issues in a timely manner
• Stay up-to-date with the latest industry trends and technologies

Senior Staff Engineer, API Platform

Sales Development Rep

• Be a talent multiplier: Hire, onboard, and develop a diverse, high-performing team of BDRs
• Use coaching and regular feedback to help each team member grow into sales-ready talent for future Account Executive roles
• Lead with motivation: Inspire your team to exceed quota through data-driven coaching, creative incentives, and recognition
• Foster a culture of curiosity, accountability, and development
• Drive business performance: Drive outbound prospecting strategy and execution to generate quality pipeline and revenue
• Promote operational excellence: Build and optimize processes to maximize efficiency, productivity, and impact
• Be a problem solver & strategic thinker: Use data to identify performance gaps and opportunities, and develop plans to address them quickly
• Manage Pipeline & Forecast: Regularly track, analyze, and report on team and individual performance against goals; forecast pipeline and revenue contribution accurately
• Operate cross-functionally: Partner with Operations, Marketing, Programs, Strategy, and Sales Leadership to align on business priorities, campaign follow-up, and market strategy

Manager, Sales Development

Technical Writer

• Assess the need for, plan, and deliver a range of documentation for Salesforce admins and developers, including conceptual content, release notes, how-to/task-based content, and developer content
• Collaborate with other writers on the team to help scope and create feature documentation
• Learn and apply style, language, and structure standards for various deliverables
• Identify opportunities to improve our documentation processes and tools to make the whole team more efficient

Technical Writing Lead

Customer Success Manager

• Determine when and how to engage clients based on calculated ROI
• Effectively own the Signature experience across complex, multi-org customers
• Act as the central resource for the team and the customer, connecting all the dots
• Craft a clear engagement charter with specified goals and metrics
• Align the Account Success team and internal stakeholders around the customer’s business and technical goals
• Design multi-step digital workflows where agents handle repetitive data-intensive work
• Cultivate and maintain relationships with customer IT and business executive leadership
• Navigate the customer’s and Salesforce’s internal organizational dynamics to achieve results
• Combine expert Salesforce knowledge with deep business insight to deliver effective recommendations
• Effectively amplify the voice of the customer with internal teams

Principal Customer Success Manager – Slack

Product Manager

• Own a suite of features within the DS product domain and maintain a one-year prioritized backlog
• Apply the Jobs to Be Done (JTBD) framework to uncover customer needs
• Define and test hypotheses rooted in customer and industry needs
• Lead the full product lifecycle: discovery, PRD authoring, MVP scoping, delivery support
• Apply human-centered design thinking as a core principle
• Identify opportunities to apply AI to improve customer experience
• Communicate with clarity and influence across teams
• Contribute to PM team growth through mentorship and knowledge sharing

Product Manager – Digital Success

Solutions Engineer

• Serve as a trusted advisor to the client
• Identify and lead internal strategic initiatives to grow the consulting practice
• Guide customers and colleagues in rationalizing and deploying emerging technologies
• Review and correct project/program direction, approach, and key artifacts to keep programs on track
• Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform

Senior Solution Architect

Backend Engineer

• Lead delivery of client engagements for designing and implementing Salesforce Analytics centered technical solutions
• Determine the technical approach based on the scope of work, design and implement the solution architecture, manage client relationships and expectations, and oversee the work of more junior consultants
• Be an expert in the features, benefits, and application of Tableau Server and Cloud
• Deploy Tableau Server environments and integrate them with client data, authentication, and application operations including creation and execution of deployment scripts and workflows
• Leverage your expertise in Tableau APIs and how to use them to provide custom solutions to customer issues
• Maintain key client relationships, understand their Data & Analytics strategy and business objectives, and identify ways to enable them to succeed in becoming data-driven decision making organizations
• Communicate with impact, clearly articulate client recommendations, and structure client presentations to relay your point of view
• Proactively identify ways for Tableau Services to enable clients to maximize the value of their Data & Analytics environment and drive return-on-investment on their software

Tableau Technical Architect – TS/SCI Clearance

• Partner in a trusted advisor capacity to senior Sales Leadership, account teams and other internal partners
• Review and vet complex deals on behalf of Strategic Business Practices and Sales Executives
• Guide Sales on the pros/cons of a wide range of deal structures, manage risk within contractual terms and structure, and take ownership of final approval decisions
• Demonstrate critical thinking and analytical rigor
• Demonstrate the ability to identify variables risks and opportunities within a deal, and influence the deal with your recommendations as variables change
• Partner with account teams to develop concession strategies that both optimize revenue and protect margins
• Lead org-wide project deliverables
• Represent our org’s point of view in cross-functional projects, by communicating progress, findings and recommendations
• Partner with product teams on optimal pricing models and strategies for new products and bundled solutions
• Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions
• Enable Sales on best practices for optimized pricing and deal structures
• Collaborate with Finance, Legal and Operations departments to optimize contract terms and close deals

Deal Desk Manager

Sales

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Bring best practices to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful project delivery
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal
• Successfully manage multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on complex issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentor others
• Partner with the Go-to-Market Team (Services Sellers) to drive continued growth of services

Services Sales Solutions Director

Product Marketing

• Provide specialist Data 360 product & implementation expertise to help position, scope, schedule, and resource Data 360 Professional Services engagements
• Partner and build strong relationships with License Sales and Professional Services OU counterparts
• Engage customers, including C-Level , using a consultative selling approach
• Use industry expertise and business insight to understand customer motivation, business drivers, strategic goals and desired business outcomes
• Create a compelling vision and clearly communicate our transformative solutions
• Continuously explore opportunities with existing customers regarding ‘add on’ services
• Contribute to the development of internal methodologies and standardized approaches
• Meet individual Services KSOs (Key Strategic Objectives)

Data Excellence & AI Practice Director, GTM Specialist

Financial Planning and Analysis

• Develop in-depth understanding of global bookings metrics (ACV, Net New Annual Order Value (NNAOV)), Go-to-Market (GTM) sales leadership structure, and the Salesforce business model
• Work cross-functionally across global finance, operations, and distribution teams to accurately report and unlock insights that measure growth potential and business health by region, product, industry, deal size, new logo, market segment and more
• Build framework for deepened topline insight and presentation ready content for GTM globally
• Deliver insights that influence business leaders to better understand and manage critical metrics
• Translate business needs into analytical frameworks that support critical initiatives and areas of opportunity
• Develop repeatable reporting processes and presentation-ready content leveraged by key stakeholders
• Troubleshoot operational issues as they surface; propose changes to systems/ processes to fix root causes
• Analyze large volumes of standard datasets using various tools like SQL and Tableau